Manatt Telephony Upgrade NYC
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This overview of the telephony upgrades at the NYC office of Manatt, Phelps & Phillips, LLP, ran on a continuous loop at the beginning of each class.
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Manatt Telephony Upgrade NYC
- 1. Welcome to Manatt Telephony Training Wednesday, January 28, 2015 Ralph Stalter, Trainer
- 2. Manatt Telephony Upgrade WHEN • Inauguration Day, January 20th WHY • To establish system consistency across the firm
- 3. WHAT: Major Changes (1) • Add-on side modules for additional extensions. • Rollover lines are identified 10xxxx. • 2 new Soft Keys • Callers List • Redial List • Expense Code required for all long distance phone calls... except: • 212, 347, 516, 631, 646, 718, 917 • 800, 866, 877, 888
- 4. WHAT: Major Changes (2) • Shortcuts to enter account #s •*6 still works • 115 will now work, as well • Shortcuts for expense codes are now available • **01 (08888-002) • **02 (08888-003) • **03 (08888-030)
- 5. WHAT: Major Changes (3) • AutoDial & SpeedDial syntax •*6#08888002#914155551212 • You have up to 20 speed dials • double digits (00-19) • You can only forward your phone to another Manatt phone number • Not an external number (cell, home, etc.)