1. Voiding Items and
Canceling Sales

2. WIC Sale w/Voided Item
Terminal is OPEN and ready
for WIC Transactions

3. Start a WIC Transaction by
pressing START SALE The system is waiting for the customer to
insert the WIC card in the card reader

4. Customer must enter their PIN at the
card reader for the system to access
the benefits and print the prescription

5. After a valid PIN is entered the system
reads the card and prints the prescription
** NOTE **
When the card is in the reader the user
MUST NOT remove the card until the
card reader prompts them to do so.

6. A valid card has been
inserted with a valid PIN
and a WIC Transaction is
in progress
After all items have been sold,
press the END SALE key

7. The system processes the items and prints a
Utilization Receipt for the customer to
confirm the sale at the card reader

8. Customer decides not to
accept all items and presses
cancel at the card reader
Press Clear to
continue the sale

9. The customer decides they do not
want an item, press the Void Key

10. Void appears … scan the item the
customer no longer wants

11. The item is removed
from the sale
Press end sale to process the card
and print a new utilization receipt

12. Utilization receipt
gets printed

13. Customer is prompted to remove
card after the sale has been updated

14. Sale is finalized an logged
to the electronic journal for
processing by the state

15. Voiding an Entire WIC EBT Sale
Terminal is OPEN and ready
for WIC Transactions

16. Press Start Sale … customer is prompted
to insert WIC card in the reader

17. Customer enters their
PIN number

18. Card is processed and the
prescription is printed

19. The cashier sells items and
then the customer says they
don’t want anything

20. 1 – Press Cancel
Sale Button
2 – Press Enter to Cancel the Sale

21. Select the reason for the
cancelation
Then, press select

22. The customer is
prompted to remove
their card

23. The sale is canceled
and it is logged to the
electronic journal