Russ Hopkinson
103
Seguidores
Personal Information
Organização/Local de trabalho
Greater Detroit Area United States
Cargo
VP, Customer Experience Strategy at MRM//McCann
Setor
Advertising / Marketing / PR
Sobre
I am a proven strategic thinker with deep knowledge of digital experience design and customer empathy. Over the course of my 16 year career, I have consulted for clients in a variety of industries including: automotive, high tech, finance, apparel, manufacturing, entertainment, travel, services, and various non-profit organizations. I have consistently achieved business results for my clients and have earned several Gold Effie awards to show for it.
Specialties: Customer experience design, digital experience strategy, holistic marketing communications planning, persona development, data analysis, brand strategy, and consumer research.
- Apresentações
- Documentos
- Infográficos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 10 anos
How To Do Ethnography and Field Research
Sam Ladner
•
Há 15 anos
Smith pov-8-modes-of-shopping-report
James Kim
•
Há 9 anos
Internet of Cars, Andreas Mai, Cisco Systems
Andreas Mai
•
Há 10 anos
The Future of Business Models #FutureOf
Jeremiah Owyang
•
Há 10 anos
By People, For People
Tim O'Reilly
•
Há 9 anos
Visual Virality
NewsCred
•
Há 10 anos
Agility and Organisational Change
Neil Perkin
•
Há 10 anos
Think small
Gareth Kay
•
Há 13 anos
How to tackle a digital briefing - MacGyver Style
Isabelle Dumortier
•
Há 11 anos
JWT: 100 Things to Watch in 2014
Karen Sanchez
•
Há 10 anos
Most contagious 2013
Contagious
•
Há 10 anos
A Planner's Playbook - Everything I learned about planning at Miami Ad School New York
Sytse Kooistra
•
Há 10 anos
Frog Design 2013 Tech Trends
Freelance : NYC
•
Há 11 anos
IDEO workshop for Techstars
Tom Hulme
•
Há 10 anos
Digital Strategy Toolbox
Julian Cole
•
Há 11 anos
The hottest analysis tools for startups
Liane Siebenhaar
•
Há 10 anos
A Content Strategy Roadmap
Kristina Halvorson
•
Há 12 anos
Introduction to SEO
Rand Fishkin
•
Há 13 anos