1. Managing Transitions
----------------------------------------------------------
Roberto Giannicola
Learning and Dev. Consultant - Facilitator
Giannicolar@sbcglobal.net
www.Giannicola.com

2. STEP 1

3. STEP 1
Phases of Endings:
Endings
LOSS
Attachment
Influence
Structure
Security
Meaning
Relationships Direction

4. STEP 1
Phases of Endings:
Endings
EMOTIONS
Shock
Denial
Frustration Ambivalence
Anger
Sadness
Bargaining
Rejection

5. STEP 1
Phases of Endings:
Endings
WHY ?
Why us?
Why Now?
What did we do wrong?
Why didn’t we know?
Are you hiding something?
Am I in or Out?
Why me?

6. STEP 1
What Leaders Can Do
Endings
Acknowledge
the losses
Honor the Past
Mark the Endings

7. STEP 1
What Leaders Can Do
Endings
Sell the Problem First
Expect and Acknowledge a
Variety of Reactions

8. STEP 1
What Leaders Can Do
Endings
Give People Instructions

9. STEP 2

10. STEP 2
In Limbo
Neutral Zone
Disoriented
Anxiety over Future
Lack of Motivation
Lack of Productivity Low Participation
Rumors
Vague Directions
Insecurities
Complaining

11. STEP 2
Open Field
Neutral Zone
Potential
Innovations
Experimentation
Possible
Breakthroughs

12. STEP 2
What Leaders Can Do
Neutral Zone
Explain Neutral Zone
Validate Feelings
Admit you don’t have
all Answers
Be Optimistic
Share Info Often

13. STEP 2
What Leaders Can Do
Neutral Zone
Strengthen Intragroup
Support
Set Up Transition
Team
Feedback Boosting
Morale
Focus on What You
Can Control

14. STEP 2
What Leaders Can Do
Neutral Zone
Involve People in
Designing the “New”
Lead them to Innovate
Create Temporary
Structures

15. STEP 3

16. STEP 3
Acceptance
New Beginnings
Comfort
Positive Attitude
Settling into New Vision
Increased Productivity

17. STEP 3
Moving Forward
New Beginnings
Increased Clarity
Concerned about Being Successful
What is my New Role?

18. STEP 2
What Leaders Can Do
New Beginnings
Purpose

19. STEP 2
What Leaders Can Do
New Beginnings
Picture the Future

20. STEP 2
What Leaders Can Do
New Beginnings
Plan the Next Steps

21. STEP 2
What Leaders Can Do
New Beginnings
Part to Play?

22. Clear Goals and
Implementation
Well Being of
Employees in
Transition

23. Managing Transitions
----------------------------------------------------------
Roberto Giannicola
Learning and Dev. Consultant - Facilitator
Giannicolar@sbcglobal.net
www.Giannicola.com