Following the RetailOasis BIG Breakfast for 100 of Australia's leading retailers on Wednesday the 25th of February 2015, here Steve Kulmar's presentation
17. when you say ‘that’s not what we do’ you’re
saying ‘we’ve never done it that way’…
when you do that you don’t just shut down
an idea you shut down every idea that
person will have
18. innovation is like baseball if you fail
70% of the time you’re still good
success isn’t permanent and failure
isn’t forever
35. For the most digital designers work across all platforms.
Some designers are learning the nuances for wearables,
but it’s not considered a part of the holistic package of
digital - they’re doing one-offs for watches/wearables at
the moment….this is about to change
It’s about to ‘start with wearable ‘
37. “the single most important thing we do is live to the
commitment we have for our associates – we can’t expect
our associates to take care of the customer if we don’t take
care of them. Energy, excellence and generosity of spirit.”
Frank Blade - Home Depot
45. “Birchbox is growing the total cosmetic market
introducing new customers into the market and training
them to love and shop the category - growing Sephora”
Katia Beauchamp