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Recruiting in a Multicultural Environment

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Recruiting in a Multicultural Environment The National Restaurant Association Show May 17, 2008
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Courage is the most important virtue. - Maya Angelou, American Poet, Writer & Historian
“ Diversity of thought, perspectives & experiences is the goal. Diverse points of view produce the best solutions.” MFHA Approach
MFHA Diversity Model Workforce Customers Community Suppliers Positive outcomes for each seat!
CSP Business Case ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rationale ,[object Object],[object Object],[object Object],[object Object]
Framing the Issue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Framing the Issue ,[object Object],[object Object],[object Object],[object Object]
Engaging Minority Communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Engaging Minority Communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solution Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object]
Finding Talent ,[object Object],[object Object],[object Object]
Developing Talent ,[object Object],[object Object],[object Object],[object Object]
How Do You Get Started? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outcomes That Grow The Industry Workforce Customers Community Suppliers • • • • • Better Experience • Better Customer Service • Improved Image • Increased Business • Increased MBE Volume • Wider Participation • Reduced Costs • Product Innovation • Improved Image • Value Added Relationships • Strategic Partnerships • Cultural Understanding Positive outcomes for each seat! Increased Productivity Recruiting / Retention Success Improved Communication People Development
The Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Process, cont’d ,[object Object],[object Object],[object Object],[object Object],[object Object]
Potential Landmines ,[object Object],[object Object],[object Object],[object Object],[object Object]
Factors for Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
"You can't build a reputation on what you are going to do." --Henry Ford, American Auto Manufacturer (1863-1947)
Gerry Fernandez, President & Founder MFHA- The Multicultural Foodservice & Hospitality Alliance ® 1144 Narragansett Boulevard Providence, RI 02905 401.461.6343 / 9004- fax [email_address] THANK YOU!

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Recruiting in a Multicultural Environment

  • 1. Recruiting in a Multicultural Environment The National Restaurant Association Show May 17, 2008
  • 2.
  • 3. Courage is the most important virtue. - Maya Angelou, American Poet, Writer & Historian
  • 4. “ Diversity of thought, perspectives & experiences is the goal. Diverse points of view produce the best solutions.” MFHA Approach
  • 5. MFHA Diversity Model Workforce Customers Community Suppliers Positive outcomes for each seat!
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Outcomes That Grow The Industry Workforce Customers Community Suppliers • • • • • Better Experience • Better Customer Service • Improved Image • Increased Business • Increased MBE Volume • Wider Participation • Reduced Costs • Product Innovation • Improved Image • Value Added Relationships • Strategic Partnerships • Cultural Understanding Positive outcomes for each seat! Increased Productivity Recruiting / Retention Success Improved Communication People Development
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. "You can't build a reputation on what you are going to do." --Henry Ford, American Auto Manufacturer (1863-1947)
  • 23. Gerry Fernandez, President & Founder MFHA- The Multicultural Foodservice & Hospitality Alliance ® 1144 Narragansett Boulevard Providence, RI 02905 401.461.6343 / 9004- fax [email_address] THANK YOU!