1. GROUPS AND TEAMS

2. GROUP:DEFINITION
 where a number of persons are working together. The
essential thing is the physical proximity of a number of
people being together at a given time with or without any
common purpose;
 where persons are classified as belonging to an
association Sometimes it is seen that people may have no
relationship with each other but they have some common
characteristics and we classify them as a group
 where persons belong to an organisation. This group has
definite structure, and people in this group have a sense
of belongingness to the given organisation

3. PURPOSE OF JOINING GROUP
 Satisfaction of important psychological and social
needs, viz., receiving affection and attention, for
attaining belongingness.
ii) Achievement of goal in a smooth and easy way. By
working with others, the
person performs the task well than doing it alone.
iii) Getting knowledge and information on various
issues which are not available at
one place .
iv) Getting safety and security

4. Important Features of Group
i) One or more individuals come together and
influence each other.
ii) There are social interactions and relationships
amongst the individual members
of a group.
iii) There exists some common motives, drives,
interests, emotions etc. amongst
group members

5. 
Group Dynamics iv) There is communication among
group members, both verbal and or non-verbal.
v) The group members have some common object of
attention and group members stimulate each other.
vi) They have common loyalty and participate in similar
activities.
vii) There exits feeling of unity in the group. Group
members treat each other with respect and regard and
has a sense of comradiere that develops among them.
viii) The action of the members is controlled by the
group.

6. TYPES OF GROUP
 Primary group: There is an intimate face-to-face relationship among the
members and the members are having ‘we feeling’ to the maximum.
Family, play groups and village community come under this category.
 Secondary group: Here the relationships are more or less casual and
marked by common interest. Clubs, trade unions etc. are under this
category.
 In-group/ we group: Here we identify ourselves with that group which has
a common object and common interest. They have a sense of ‘we’ feeling.
The members of the in groups treat others as outsiders.

7. TYPES OF GROUP
Formal group: It is generally formed on the basis of
specific norms, rules and values. The group of students
in a classroom comes under the category of formal
group. So, school is one of the formal group settings.
Informal group: The nature of the group is not formed
at all. The rules are usually flexible. Play groups, peer
group and social clubs etc. are examples of informal
groups

8. TYPES OF GROUP
 Command groups: Command groups are specified by the organisational chart.
It consists of a supervisor and the subordinates that report to the supervisor.
 Task groups: A group of people work together to achieve a common task. In
many situations there is a specified time period. This can be referred to as task
forces.
 Functional groups: Functional group is generally created by the organisation
to accomplish specific goals within an unspecified time frame. Functional group
generally exists after achievement of current goals and objects.
 Interest groups: It usually continues over time and may last longer than general
 informal groups. It is seen that the interest of the member may not be part of the
same organisational department but they are bound by some common interest

9. TEAM
 Team is a small number of people with complementary
skill who are committed to a common purpose, goals and
approach for which they hold themselves mutually
accountable.
 TEAM DYNAMICS:- Team dynamics are the
unconscious, psychological forces that influence the
direction of a teams behaviour and performance.
Team dynamics is a broad concept and represents the
way in which team members behave and the
psychological processes underlying these interactions
within the team.

10.  Teams can be termed as more effective than
individuals because the employee skills are better
utilised in teams. Teams are flexible and enhance
and facilitate employee involvement and
participation and also lead to increase in motivation
of the employees.
 A team is more effective in problem solving, decision
making and achievement of organisational goals as
compared to an individual.

12. Creating High Performing Team
 Setting high performance standards: It is
important that the management sets high
performing standards or goals for these teams which
should be clear and specific so that they drive the te
 Creating a sense of urgency: Certain time limit
for the achievement of goal needs to be set and
communicated to the team members in order to
create a sense of urgency and commitment amongst
the members.

13. Creating High Performing Team
 Select members with right skill: In the process
of team building, care needs to be taken to include
members with diverse skills. It is also important to
select members with effective communication,
interpersonal and leadership skills.
 Ensure that the team meets regularly: This is
important not only to ensure that the team regularly
works towards achievement of its objective but also
to develop rapport and a sense of cohesiveness
amongst the team members.

14. Creating High Performing Team
 Provide support: Ensure that adequate support is
available to the team form the management and the
organisation as a whole for them to work effectively.
Give positive feedback: The management should
regularly monitor the performance of the team and
provide feedback.
Reward high performance: Ensure that high
performance by the team is always rewarded. This
encourages the team members to perform better and
even set higher standards of performance the next
time they work on a task.

15. TYPES OF TEAMS
 Virtual Teams: Due to technological advancement it is
possible for employees in organisations to work together
as a team from different locations. Such teams are
referred to as virtual teams in which the members from
different locations are electronically linked
 Problem Solving Teams: As the name suggests the
main purpose of this team is focusing on the problem
and coming up with a suitable solution. The members
of this team meet regularly to examine work related
problems. together via networked computers.

16. TYPES OF TEAMS
 Cross- Functional Teams: The speciality of this type
of team is that it consists of members representing
different departments or units in the organisation. For
example this type of team may consist of managers from
different departments in the o.
 Self Managing Teams: Also called as self directed
teams, this is a high involvement team in which there is
no external supervision carried out on the
functioning and activities of the team. The team is
empowered to carry out their activities, implement
decisions and evaluate results on their own.