Personal Information
Organização/Local de trabalho
Sydney, Australia Australia
Cargo
Customer Experience & Product Strategy Specialist
Sobre
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team.
With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach.
My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
Marcadores
user experience strategy
product design
outcomes
product
product management
ux strategy
competition
competitors
customer requirements
requirement analysis
requirement
jtbd
user experience
jobs-to-be-done
ux
Ver mais
Apresentações
(1)Gostaram
(30)The Business Case For (Or Against) Service Design — Service Design Network 2011
brandonschauer
•
Há 10 anos
Jobs To Be Done Workshop
Andy Fallshaw
•
Há 14 anos
Lean Startup for Agile Product Management
Proyectalis / Improvement21
•
Há 10 anos
Mentoring Collaborative UCD
Patrick Kennedy
•
Há 16 anos
Best Practice Information Architecture
Patrick Kennedy
•
Há 16 anos
Aplplying Jobs To Be Done To UX Strategy
Jim Kalbach
•
Há 9 anos
How aesthetics / beauty and usability influence each other in web design
Matthias Schreck
•
Há 9 anos
What is news?
CubReporters.org
•
Há 14 anos
What is strategy?
Dr. Marc Sniukas
•
Há 14 anos
Better Ideas Faster: How to Brainstorm More Effectively
David Sherwin
•
Há 13 anos
Artificial emotional intelligence - Giles Colborne
cxpartners
•
Há 12 anos
Design Principles: The Philosophy of UX
Whitney Hess
•
Há 13 anos
Ideation and Design Principles Workshop
Dan Saffer
•
Há 14 anos
Backcasting - IA Summit 2007 Session Presentation
Matthew Milan
•
Há 17 anos
Backcasting 101
Matthew Milan
•
Há 16 anos
Core+Paths: A Design Framework for Findability, Prioritization and Value
Are Halland
•
Há 17 anos
Open Service Design
Giulia Piu
•
Há 13 anos
Beyond User Research
Louis Rosenfeld
•
Há 13 anos
Experience strategy with UX designer as protagonist
Anthony Colfelt
•
Há 13 anos
Rethinking the Mobile Web by Yiibu
Bryan Rieger
•
Há 13 anos
UPA2007 Designing Interfaces Jenifer Tidwell
nikrao
•
Há 15 anos
Poke Me - Influence Of Social Web
Daniel Szuc
•
Há 14 anos
In Context
Aynne Valencia
•
Há 14 anos
Redux Of The Equaliser
Gary Barber
•
Há 14 anos
The Uncanny Valley - UX Australia
Ruth Ellison
•
Há 14 anos
Ka-chunk! When customer experience design fails and how to avoid it
Joel Flom
•
Há 14 anos
Improving Dashboards with open content sharing
Lachlan Hardy
•
Há 14 anos
Selling UX
Daniel Szuc
•
Há 14 anos
Proposal for UXAUSTRALIA
itsmesrl
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Sydney, Australia Australia
Cargo
Customer Experience & Product Strategy Specialist
Sobre
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team.
With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach.
My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
Marcadores
user experience strategy
product design
outcomes
product
product management
ux strategy
competition
competitors
customer requirements
requirement analysis
requirement
jtbd
user experience
jobs-to-be-done
ux
Ver mais