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Enterprise Learning at Adobe with Captivate Prime

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See how the teams at Adobe collaborated to migrate our LMS platform to Adobe Captivate Prime, and learn from how we delivered this complex project serving 84,000 learners inside the company and across our partners.

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Enterprise Learning at Adobe with Captivate Prime

  1. 1. © 2017 Adobe Systems Incorporated. All Rights Reserved. Enterprise Learning at Adobe with Captivate Prime Rawn Shah
  2. 2. © 2017 Adobe Systems Incorporated. All Rights Reserved. Our Adobe Learning Stakeholders 2 Support Vendors • Extended Enterprise Channel Partners • Partners Adobe • Employees • Contractors Field Enablement • Field Organization • Solution Partners
  3. 3. © 2017 Adobe Systems Incorporated. All Rights Reserved. 84,000+ Total Learners 4Major Releases 25 teams 147 contributor s 2300 + Courses 530 Assessments 200 Skills Learning systems at Adobe 4MOOCs
  4. 4. © 2017 Adobe Systems Incorporated. All Rights Reserved. Learner Experience 4
  5. 5. © 2017 Adobe Systems Incorporated. All Rights Reserved. Learner Journey 5 Home Page Email Hello Amanda Georges, Based on your role, you have been enrolled in Analytics: Administrative Tools and Data Manipulation Overview. Complete Analytics: Administrative Tols and Data Manipulation Overview before the due date Thu Jul 20 2017. Support? Field Enablement Team Adobe Digital University (ADU) is the hub for all your training needs. Explore and access a wealth of learning organized by solutions, use cases, skills & tools, programs and role. Account URL: https://captivateprime.adobe.com/...
  6. 6. © 2017 Adobe Systems Incorporated. All Rights Reserved. Enablement Program pages Learner Journey 6
  7. 7. © 2017 Adobe Systems Incorporated. All Rights Reserved. Learner Journey 7 Mobile device
  8. 8. © 2017 Adobe Systems Incorporated. All Rights Reserved. Learner Journey 8 Single-Sign- On
  9. 9. © 2017 Adobe Systems Incorporated. All Rights Reserved. Learner Journey 9 Captivate Prime (Course, Certification, Learning Program)
  10. 10. © 2017 Adobe Systems Incorporated. All Rights Reserved. Content Management Experience 10 Shared
  11. 11. © 2017 Adobe Systems Incorporated. All Rights Reserved. Planning & Sponsorship FY 2016 FY 2017 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug PostLaunch Field & Solution Partner Enablement Adobe Internal Channel Partners Support Vendors Project Release Timeline 7
  12. 12. © 2017 Adobe Systems Incorporated. All Rights Reserved. “Pluggable” Project Teams Integration Partners Vendors SFDCHRMS Business Intelligence Captive Prime Integration Project Owner (Rawn) Content PM Integration PM Architect LMS Admins Core Team Vendor Manage r Support Vendors Vendor Manage r Channel Partners Channel Manager Channel technical Field & Solution Partners Content Strateg y Partner Enablemen t Content Developmen t Curriculum Team Instructors Learning Reporting Global Program Managers Employee Experience Project Lead Global Talent Development Legal Social Media Info Security Global SafetyOther teams Core & Technical TeamsContent Teams
  13. 13. © 2017 Adobe Systems Incorporated. All Rights Reserved. Workstreams 13 Plan Learn Discover Design Integrate Migrate Configure Release
  14. 14. © 2017 Adobe Systems Incorporated. All Rights Reserved. 14 Plan Business Goals Project Plan Project Team & roles Project Methodology & Timeline Exec Sponsorship Learn Demos Learner feedback Content Audit LMS Team Training Content Team Training Hands-on access Discover HRMS analysis Reporting system analysis Web portal analysis ILT/vILT Testing Content objects testing Tenancy & Solution Plan Design Learning Experience Governance Taxonomy Content Production Process Instructor Process Integrate HRMS SSO Reporting systems Web portals Other Data Migrate Migration technical planning Content migration Rebuild special content Content QA Learner Transcripts Learning Plans Configure Catalogs Roles Tags & Skills Notifications Comms planning Release UAT Go-live checklist Decommission prior LMS Launch Comms Post-project review Workstreams
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