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Created By AEs for AEs 
For more information about RAMCO, contact: 
Belton Jennings, RCE CAE CIPS APR, Marketing Director 
marketing@ramcoams.com
Why RAMCO? 
• Technology has outpaced “legacy” systems 
• Face of membership changing fast 
November 12, 2014 Created for AEs by AEs
These days are over! 
• Social media 
• New core standards 
• Advocacy 
• Consumer outreach 
• “Realtor® of the Future”
What it means for REALTOR® associations 
Goodbye “Bake Sale Board of REALTORS®” 
• Must be flexible, member-focused 
• Must invest in new technologies 
• Must meet members’ expectations 
• The choice is simple: 
Be competitive… 
or become irrelevant! 
November 12, 2014 Created for AEs by AEs
How it began… 
• Only system designed by AEs for AEs 
• Surveyed 400+ AEs and staff 
• Focus groups at AEI 
• 95 critical “FaFs” identified 
• All FaFs included in RFP 
• Funded by NAR as “Second Century Initiative” 
– Over $3.0 million invested through 2016 
November 12, 2014 Created for AEs by AEs
Subscriber snapshot, November 2014 
• 127 associations, regional MLSs 
• 89 live 
• Plus 41 “Multi-Board Managed” 
• 42 states & territories, 9 time zones 
MO-22; MN-18; CA & GA-10; FL-9; AR & RI- 
7; WA-6; TX, MA, MD, SC-5; AK, OK, WY-4 
• Locals from 150 to 31,100 
• 55% “NRDS-only” - no previous system 
November 12, 2014 Created for AEs by AEs 
23 States/Territories- 43% 
(Live) 
Alaska 
Arkansas 
Delaware 
Guam 
Hawaii 
Idaho 
Indiana 
Illinois 
Kansas 
Kentucky 
Massachusetts 
NAR uses RAMCO to manage: 
• Center for Specialized Realtor® Education 
• Realtor® Party Initiative 
• YPN Network 
• RAMCO itself 
Minnesota 
Missouri 
Nevada 
New York 
Oklahoma 
Pennsylvania 
So. Carolina 
Tennessee 
Vermont 
Virginia 
Washington 
Wyoming
What makes RAMCO better? 
• Break-even 
• No multi-year contracts - just 90-days notice 
• Non-proprietary, proven software 
– Open architecture –anyone can write to it 
– Microsoft’s robust SDK (software developer’s kit) 
means easy feature/app development 
– Free two-way API. Vendors can easily integrate 
products, apps 
• Cloud-based “Software as a Service” (SaaS)… just like MLSs 
• Independently hosted. Not part of NAR, NRDS 
November 12, 2014 Created for AEs by AEs
What makes RAMCO better? 
• We’re building it together 
– User-customizable screen views & report sharing across system 
– Seamless app, data and workflow sharing 
– You control how and with whom data is shared 
• Per-user permissions, data storage/backup 
• Integration: Full NRDS, NAR e-commerce, websites, MLS 
& lockbox systems, many 3rd party vendors 
• Fast, reliable tech support by developer 
• Multi-board management 
– Just ask Missouri (16), Arkansas & Atlanta (6), Wyoming, Middle 
Georgia & Providence RI (2), Duluth & St. Paul (1) 
November 12, 2014 Created for AEs by AEs
What makes RAMCO better? 
It’s OUR system. 
• “Non-profit cooperative” -- legal docs already in place 
– Activated once financially stable – est. 2016 
• Independent 
– We’re our own vendor, not a “hostage” 
– Own perpetual source code license 
– Not a joint venture/partnership with any vendor 
– Elected RAMCO Board will make all decisions 
November 12, 2014 Created for AEs by AEs
“Cobalt” is our development partner 
• Built on MS Dynamics CRM 2011 
– Easily adapted to Realtor® association/MLS operations 
– 80% of FaFs right out of the box 
– Proven. CRM 2011 is “Version 5” 
– Well-known platform (.NET) 
• We benefit from millions invested by… 
– NAR ($2.5+ million since 2009) 
– Microsoft™ 
– Cobalt and its other association customers 
– MS Dynamics users worldwide via “Marketplace” 
November 12, 2014 Created for AEs by AEs
Who uses… 
• Ford Motor 
• Cisco 
• Nortel 
• Renault 
• Dallas Cowboys 
• Mitsubishi Caterpillar 
• AutoTrader.com 
• Enterprise, Alamo & 
National Car Rental 
• City of London 
• Hard Rock 
• Portland Trailblazers 
• Jones Lange LaSalle 
• Sara Lee 
• General Mills 
• Convergys 
• Summit Realty Group 
• U.S. Air Force 
• Booz Allen Hamilton 
• Barclays Capital 
• ING 
• Raymond James 
• Hewlett Packard 
• Nikon 
• Volvo 
• Cold Stone Creamery 
• Arizona Diamondbacks 
• Phoenix Suns 
November 12, 2014 Created for AEs by AEs
A huge leap in staff productivity
Our goal: Work smarter, not harder 
• Automate routine “drudge” tasks 
– Dues/MLS billings 
– Meeting, event notices, registrations 
– New member processing 
• Tailor screen displays/reports to your job 
• Real-time dashboards for critical 
management info 
• Secure access from anywhere 
• Built-in, searchable Knowledge Base 
• Call/case/e-mail tracking ensures follow-up 
November 12, 2014 Created for AEs by AEs
Tailor RAMCO to fit your organization 
• Upload docs/photos to any record 
• Event, Education, Committee, Convention, 
RPAC, Call/Case Tracking modules included 
• Add fields “on the fly”, import data yourself 
• Create badges, tent cards, sign-in sheets, 
personalized emails…and more 
• Track anyone! Affiliates, broker staff, vendors, 
exhibitors, legislators…even the public! 
• Baked-in marketing module for events, 
products, services 
• Inventory tracking. Low item alerts. 
Created for AEs by AEs
MEMBERS LOVE IT!
Secure portal puts members in control 
• Access with any browser, iPhone or Droid (responsive design) 
• Class, event & committee registration (with “auto-pop”) 
– Register themselves and/or others for events and courses 
• Automated e-mail confirmations & receipts 
• Pay dues, MLS fees, donate to RPAC, shop the store 
• Update member & NRDS profiles 
• Print committee & education history, CE certificates 
• Update NRDS communication preferences 
• Credit card data securely saved in NAR ecommerce 
Esurance: “Technology when you want it. 
People when you don’t.” 
November 12, 2014 Created for AEs by AEs
Web portal – the “member side” 
Members, 
affiliates, 
public 
Association/MLS 
Website 
Secure web 
portal interface 
Via links 
• Secure “middleware” designed by Cobalt 
• Members access via your web site 
• You’re “open for business” 24/7/365 
• Part of Custom & Standard Source packages 
• Optional for NRDS-only customers @ $2,735. 
Note: RAMCO does not participate in the web portal revenue stream. 
November 12, 2014 Created for AEs by AEs
Informed leaders make better decisions 
Accurate, timely info for our leaders 
• Real-time custom reports 
• Committee chairs: Rosters, course & event registration updates 
• Treasurers: Dues updates, store sales, event income 
• RPAC Chairs: Report formats & frequencies they prefer 
– By amount, company, donor…any combination! 
• Leadership: Data mining for membership analysis & trends 
Brokers can… 
• Pay dues for multiple agents 
• Inactivate agents 
• Approve transfers 
November 12, 2014 Created for AEs by AEs
Demo Disclaimers 
• We can’t cover everything it can do 
• You will not know everything after this demo 
As you watch… 
• Actual system. No vaporware! 
• Think “management system”, not just member 
records & billing 
Then…envision it working for your 
organization! 
Created by AEs for AEs!
Joining the family 
November 12, 2014 Created for AEs by AEs
“How soon if we applied today?” 
Good news! 
• No backlog! 
• Start 90-120 day install & 
training by 
January/February 
It’s easy… 
• Download .pdf app from website 
• Non-refundable deposit: 25% of 
Implementation Fee 
November 12, 2014 Created for AEs by AEs
One-time Implementation Fee 
Fee includes… 
– Data conversion from “standard source” system or NRDS 
Standard: Rapattoni Magic/Net Magic, iMIS, LAMPS, MMSI/MD, Avectra 
– Unlimited member/office records 
– Unlimited training via online video tutorials, Ask & Learn webinars 
• Optional onsite training: $2,500/day (includes travel) 
• Recommended depending on staff competency & IT resources 
– Free custom tables/fields based on fee package 
– $2,735 website portal interface (except NRDS Data-only) 
• 25% with app; 25% start of implementation, 50% at Go Live 
• One-time $250 set-up fee for support desk & billing accounts 
• REALTORS® Federal Credit Union -- special loan packages 
November 12, 2014 Created for AEs by AEs
Implementation packages – Nov 2014 
This chart and monthly user fee matrix available on line 
One-Time 
Implementation Fee 
Schedule 
NRDS data only Standard Data Sources* 
November 12, 2014 Created for AEs by AEs 
Custom (niche or 
“homegrown“ 
systems) 
Implementation Fee** $950 $18,000 $12,000 
Training webinars & videos Unlimited online Unlimited online Unlimited online 
Support (unless system 
glitch) 
Unlimited 90 days, then 60/yr. Unlimited 90 days, then 60/yr. 
Unlimited 90 days, then 
60/yr. 
Data conversion, records 
import 
NRDS data only 
Unlimited member/office 
records 
Mapping and conversion @ 
$175/hr not incl. in fee 
Initial customization*** None 
10 custom entities, 50 custom 
attributes 
5 custom entities, 25 
custom attributes 
Web portal interface Optional @ $2,735 Included Included 
*Standard Data Sources: Standard versions of Rapattoni Magic, Net Magic, LAMPS, MMSI/ MD, iMIS or Avectra, i.e. before custom 
enhancements built for customer. 
** Payment Schedule: 25% with application; 25% prior to Implementation Kick-Off ; 50% prior to “Go Live”. 
*** Entities are data tables where attributes (fields) can be created. For example, a member record has attributes such as first/last name, e-mail, 
home address. Custom entities & fields display, search, sort & export like any other field. For Standard Data Sources, number of 
customizations above are credited toward imports of the legacy system’s standard tables and fields. 
This matrix available online at www.ramcoams.com
Monthly User Fees 
• Per-user, per-month. Tiered discounts 
• All inclusive: 
– Full use of all features and functions for all users 
– All system upgrades, enhancements, features & functions as 
developed – no “versions” to buy 
– Help desk weekdays 8AM-8PM Eastern 
• Unlimited first 90 days after Go Live 
• 60/yr before service fee charged (system problems don’t count) 
– Weekly Ask & Learn webinars 
– RAMCO Community website 
– Training & subscriber meetings at AEI, NAR meetings 
• Billed monthly in advance 
November 12, 2014 Created for AEs by AEs
RAMCO PER USER PRICING – November 2014 
TIER ONE: $160/user TIER TWO: $140/user TIER THREE: $125/user 
1st thru 3rd users 4th thru 14th users 15th user and above 
Users Per Month Per Year Users Per Month Per Year Users Per Month Per Year 
1 $160 $1,920 4 $620 $7,440 15 $2,145 $25,740 
2 $320 $3,840 5 $760 $9,120 16 $2,270 $27,240 
3 $480 $5,760 6 $900 $10,800 17 $2,395 $28,740 
7 $1,040 $12,480 18 $2,520 $30,240 
8 $1,180 $14,160 19 $2,645 $31,740 
9 $1,320 $15,840 20 $2,770 $33,240 
10 $1,460 $17,520 21 $2,895 $34,740 
11 $1,600 $19,200 22 $3,020 $36,240 
12 $1,740 $20,880 23 $3,145 $37,740 
13 $1,880 $22,560 24 $3,270 $39,240 
14 $2,020 $24,240 25 $3,395 $40,740 
We operate at breakeven – always have, always will. 
November 12, 2014 
Matrix available online at www.ramcoams.com 
Created for AEs by AEs 
26 $3,520 $42,240 
Explanation: First three users always billed at $160/mo. 
Fourth through 14th users billed at $140; 15th and above 
billed at $125. This tiered pricing is reflected in the Per Year 
calculations above. 
27 $3,645 $43,740 
28 $3,770 $45,240 
29 $3,895 $46,740 
30 $4,020 $48,240
What AEs are saying about RAMCO… 
Tracy Houtari, RCE 
Chief Executive Officer 
North Bay Association of REALTORS® 
“We easily save the 
monthly fees just in staff 
efficiency and 
productivity alone.” 
November 12, 2014 Created for AEs by AEs
Apples to Apples 
How to compare RAMCO
Comparing apples to apples 
First, do side-by-side comparison with RAMCO FaFs 
Ask prospective vendors about… 
• System purchase, installation fees (RAMCO: No purchase. Modest installation 
fees) 
• Cost of “Premium“ vs. “Standard “ system (RAMCO: Entire system -- one price.) 
• Limit on number of support calls per month (RAMCO: Unlimited first 90 days, 
60/year after before charges, except for system issues) 
• Charges for… 
• System customizations, enhancements (RAMCO: $175/hr or do it yourself!) 
• Annual licenses and/or maintenance fees (RAMCO: Included) 
• Add fields or create custom reports (RAMCO: None. You can do it yourself!) 
• System or version upgrades (RAMCO: None) 
• NRDS compliance upgrades (RAMCO: None) 
• No in-house server: Eliminates IT support, software upgrades, firewalls, anti-virus, 
hardware replacement, data backup, insurance, HVAC. 
• Ships with apps many have been paying for separately 
November 12, 2014 Created for AEs by AEs
Comparing apples to apples 
The intangibles: 
• Current vendor’s responsiveness, appetite for innovation 
• NO multi-year contract. RAMCO: 90 days notice to terminate. 
• ROI: RAMCO user fees average only 1-2% of most budgets 
• Uses common Microsoft™ apps (Excel, Word, Outlook) 
• New hires learn it more quickly than proprietary system 
• Ongoing system investments by Microsoft, Cobalt & customers 
• Sharing information and applications across systems 
• 99.9% uptime guaranteed by hosting company 
• Being part of a collaborative, customer-owned system 
November 12, 2014 Created for AEs by AEs
RAMCO recap… 
The basics any good system should offer 
• Secure access from any PC, anywhere! 
• Member access via web portal 
• Billings and receivables system 
• Sales: store, events, courses 
• Meeting & convention management 
• Committee management system 
• MLS, lockbox, 3rd party system updating 
• Inventory control 
• Secure e-commerce (PCI compliant) 
• Real-time two-wayNRDS updating 
November 12, 2014 Created for AEs by AEs
But be sure to ask if theirs comes with… 
• 90-day notice to cancel; all data returned to customer 
• Free upgrades, system-wide enhancements, features & functions 
• Free two-way API which lets any 3rd party or customer create custom applications 
• Weekly Ask & Learn online training sessions for trainees and installed users 
• “Community” site where users can post inquiries, share apps, workflows, custom views, etc. 
• Access via Outlook without having to log in 
• Call & e-mail tracking/monitoring/tasking 
• Powerful marketing module for products, programs & services 
• Staff communication/tasking system 
• Searchable Knowledge Database 
• Unlimited training, data & document storage 
• Unlimited, customizable, online membership apps 
• Ability to automate routine processes, workflows 
• User-customizable screen views, dashboards, reports 
• Powerful data import/export wizard 
• “Dynamic” Excel spreadsheets/reports 
• Open architecture that lets customers develop/share applications 
• Data sharing among customer organizations 
• Multi-board management 
• Integration with NAR’s Aristotle system 
Created for AEs by AEs 
RAMCO recap…
Revolutionize…your management, member services, 
and staff productivity! 
What’s on www.ramcoams.com 
• Application, Master Subscription Agreement 
• Detailed Features & Functions (FaF) list 
• Monthly user & implementation fee matrices 
• State and Regional MLS Discount Plan 
• Frequently Asked Questions 
• Local system & browser requirements 
• Responses to other association RFPs (downloadable) 
• More on Sitefinity 4.0 and MS Dynamics CRM 2011 
• This Power Point (downloadable) 
November 12, 2014 
Created by AES for AEs 
Created for AEs by AEs
Let’s put it this way… 
FINALLY! 
A system that lets us 
meet our members 
and leaders 
expectations... 
because we created it! 
“We created it, we own it, we operate it, 
we believe in it!” 
November 12, 2014 Created for AEs by AEs
Visit us at www.ramcoams.com 
November 12, 2014 Created for AEs by AEs
Created By AEs for AEs

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RAMCO AMS Presentation

  • 1. Created By AEs for AEs For more information about RAMCO, contact: Belton Jennings, RCE CAE CIPS APR, Marketing Director marketing@ramcoams.com
  • 2. Why RAMCO? • Technology has outpaced “legacy” systems • Face of membership changing fast November 12, 2014 Created for AEs by AEs
  • 3. These days are over! • Social media • New core standards • Advocacy • Consumer outreach • “Realtor® of the Future”
  • 4. What it means for REALTOR® associations Goodbye “Bake Sale Board of REALTORS®” • Must be flexible, member-focused • Must invest in new technologies • Must meet members’ expectations • The choice is simple: Be competitive… or become irrelevant! November 12, 2014 Created for AEs by AEs
  • 5. How it began… • Only system designed by AEs for AEs • Surveyed 400+ AEs and staff • Focus groups at AEI • 95 critical “FaFs” identified • All FaFs included in RFP • Funded by NAR as “Second Century Initiative” – Over $3.0 million invested through 2016 November 12, 2014 Created for AEs by AEs
  • 6. Subscriber snapshot, November 2014 • 127 associations, regional MLSs • 89 live • Plus 41 “Multi-Board Managed” • 42 states & territories, 9 time zones MO-22; MN-18; CA & GA-10; FL-9; AR & RI- 7; WA-6; TX, MA, MD, SC-5; AK, OK, WY-4 • Locals from 150 to 31,100 • 55% “NRDS-only” - no previous system November 12, 2014 Created for AEs by AEs 23 States/Territories- 43% (Live) Alaska Arkansas Delaware Guam Hawaii Idaho Indiana Illinois Kansas Kentucky Massachusetts NAR uses RAMCO to manage: • Center for Specialized Realtor® Education • Realtor® Party Initiative • YPN Network • RAMCO itself Minnesota Missouri Nevada New York Oklahoma Pennsylvania So. Carolina Tennessee Vermont Virginia Washington Wyoming
  • 7. What makes RAMCO better? • Break-even • No multi-year contracts - just 90-days notice • Non-proprietary, proven software – Open architecture –anyone can write to it – Microsoft’s robust SDK (software developer’s kit) means easy feature/app development – Free two-way API. Vendors can easily integrate products, apps • Cloud-based “Software as a Service” (SaaS)… just like MLSs • Independently hosted. Not part of NAR, NRDS November 12, 2014 Created for AEs by AEs
  • 8. What makes RAMCO better? • We’re building it together – User-customizable screen views & report sharing across system – Seamless app, data and workflow sharing – You control how and with whom data is shared • Per-user permissions, data storage/backup • Integration: Full NRDS, NAR e-commerce, websites, MLS & lockbox systems, many 3rd party vendors • Fast, reliable tech support by developer • Multi-board management – Just ask Missouri (16), Arkansas & Atlanta (6), Wyoming, Middle Georgia & Providence RI (2), Duluth & St. Paul (1) November 12, 2014 Created for AEs by AEs
  • 9. What makes RAMCO better? It’s OUR system. • “Non-profit cooperative” -- legal docs already in place – Activated once financially stable – est. 2016 • Independent – We’re our own vendor, not a “hostage” – Own perpetual source code license – Not a joint venture/partnership with any vendor – Elected RAMCO Board will make all decisions November 12, 2014 Created for AEs by AEs
  • 10. “Cobalt” is our development partner • Built on MS Dynamics CRM 2011 – Easily adapted to Realtor® association/MLS operations – 80% of FaFs right out of the box – Proven. CRM 2011 is “Version 5” – Well-known platform (.NET) • We benefit from millions invested by… – NAR ($2.5+ million since 2009) – Microsoft™ – Cobalt and its other association customers – MS Dynamics users worldwide via “Marketplace” November 12, 2014 Created for AEs by AEs
  • 11. Who uses… • Ford Motor • Cisco • Nortel • Renault • Dallas Cowboys • Mitsubishi Caterpillar • AutoTrader.com • Enterprise, Alamo & National Car Rental • City of London • Hard Rock • Portland Trailblazers • Jones Lange LaSalle • Sara Lee • General Mills • Convergys • Summit Realty Group • U.S. Air Force • Booz Allen Hamilton • Barclays Capital • ING • Raymond James • Hewlett Packard • Nikon • Volvo • Cold Stone Creamery • Arizona Diamondbacks • Phoenix Suns November 12, 2014 Created for AEs by AEs
  • 12. A huge leap in staff productivity
  • 13. Our goal: Work smarter, not harder • Automate routine “drudge” tasks – Dues/MLS billings – Meeting, event notices, registrations – New member processing • Tailor screen displays/reports to your job • Real-time dashboards for critical management info • Secure access from anywhere • Built-in, searchable Knowledge Base • Call/case/e-mail tracking ensures follow-up November 12, 2014 Created for AEs by AEs
  • 14. Tailor RAMCO to fit your organization • Upload docs/photos to any record • Event, Education, Committee, Convention, RPAC, Call/Case Tracking modules included • Add fields “on the fly”, import data yourself • Create badges, tent cards, sign-in sheets, personalized emails…and more • Track anyone! Affiliates, broker staff, vendors, exhibitors, legislators…even the public! • Baked-in marketing module for events, products, services • Inventory tracking. Low item alerts. Created for AEs by AEs
  • 16. Secure portal puts members in control • Access with any browser, iPhone or Droid (responsive design) • Class, event & committee registration (with “auto-pop”) – Register themselves and/or others for events and courses • Automated e-mail confirmations & receipts • Pay dues, MLS fees, donate to RPAC, shop the store • Update member & NRDS profiles • Print committee & education history, CE certificates • Update NRDS communication preferences • Credit card data securely saved in NAR ecommerce Esurance: “Technology when you want it. People when you don’t.” November 12, 2014 Created for AEs by AEs
  • 17. Web portal – the “member side” Members, affiliates, public Association/MLS Website Secure web portal interface Via links • Secure “middleware” designed by Cobalt • Members access via your web site • You’re “open for business” 24/7/365 • Part of Custom & Standard Source packages • Optional for NRDS-only customers @ $2,735. Note: RAMCO does not participate in the web portal revenue stream. November 12, 2014 Created for AEs by AEs
  • 18. Informed leaders make better decisions Accurate, timely info for our leaders • Real-time custom reports • Committee chairs: Rosters, course & event registration updates • Treasurers: Dues updates, store sales, event income • RPAC Chairs: Report formats & frequencies they prefer – By amount, company, donor…any combination! • Leadership: Data mining for membership analysis & trends Brokers can… • Pay dues for multiple agents • Inactivate agents • Approve transfers November 12, 2014 Created for AEs by AEs
  • 19. Demo Disclaimers • We can’t cover everything it can do • You will not know everything after this demo As you watch… • Actual system. No vaporware! • Think “management system”, not just member records & billing Then…envision it working for your organization! Created by AEs for AEs!
  • 20. Joining the family November 12, 2014 Created for AEs by AEs
  • 21. “How soon if we applied today?” Good news! • No backlog! • Start 90-120 day install & training by January/February It’s easy… • Download .pdf app from website • Non-refundable deposit: 25% of Implementation Fee November 12, 2014 Created for AEs by AEs
  • 22. One-time Implementation Fee Fee includes… – Data conversion from “standard source” system or NRDS Standard: Rapattoni Magic/Net Magic, iMIS, LAMPS, MMSI/MD, Avectra – Unlimited member/office records – Unlimited training via online video tutorials, Ask & Learn webinars • Optional onsite training: $2,500/day (includes travel) • Recommended depending on staff competency & IT resources – Free custom tables/fields based on fee package – $2,735 website portal interface (except NRDS Data-only) • 25% with app; 25% start of implementation, 50% at Go Live • One-time $250 set-up fee for support desk & billing accounts • REALTORS® Federal Credit Union -- special loan packages November 12, 2014 Created for AEs by AEs
  • 23. Implementation packages – Nov 2014 This chart and monthly user fee matrix available on line One-Time Implementation Fee Schedule NRDS data only Standard Data Sources* November 12, 2014 Created for AEs by AEs Custom (niche or “homegrown“ systems) Implementation Fee** $950 $18,000 $12,000 Training webinars & videos Unlimited online Unlimited online Unlimited online Support (unless system glitch) Unlimited 90 days, then 60/yr. Unlimited 90 days, then 60/yr. Unlimited 90 days, then 60/yr. Data conversion, records import NRDS data only Unlimited member/office records Mapping and conversion @ $175/hr not incl. in fee Initial customization*** None 10 custom entities, 50 custom attributes 5 custom entities, 25 custom attributes Web portal interface Optional @ $2,735 Included Included *Standard Data Sources: Standard versions of Rapattoni Magic, Net Magic, LAMPS, MMSI/ MD, iMIS or Avectra, i.e. before custom enhancements built for customer. ** Payment Schedule: 25% with application; 25% prior to Implementation Kick-Off ; 50% prior to “Go Live”. *** Entities are data tables where attributes (fields) can be created. For example, a member record has attributes such as first/last name, e-mail, home address. Custom entities & fields display, search, sort & export like any other field. For Standard Data Sources, number of customizations above are credited toward imports of the legacy system’s standard tables and fields. This matrix available online at www.ramcoams.com
  • 24. Monthly User Fees • Per-user, per-month. Tiered discounts • All inclusive: – Full use of all features and functions for all users – All system upgrades, enhancements, features & functions as developed – no “versions” to buy – Help desk weekdays 8AM-8PM Eastern • Unlimited first 90 days after Go Live • 60/yr before service fee charged (system problems don’t count) – Weekly Ask & Learn webinars – RAMCO Community website – Training & subscriber meetings at AEI, NAR meetings • Billed monthly in advance November 12, 2014 Created for AEs by AEs
  • 25. RAMCO PER USER PRICING – November 2014 TIER ONE: $160/user TIER TWO: $140/user TIER THREE: $125/user 1st thru 3rd users 4th thru 14th users 15th user and above Users Per Month Per Year Users Per Month Per Year Users Per Month Per Year 1 $160 $1,920 4 $620 $7,440 15 $2,145 $25,740 2 $320 $3,840 5 $760 $9,120 16 $2,270 $27,240 3 $480 $5,760 6 $900 $10,800 17 $2,395 $28,740 7 $1,040 $12,480 18 $2,520 $30,240 8 $1,180 $14,160 19 $2,645 $31,740 9 $1,320 $15,840 20 $2,770 $33,240 10 $1,460 $17,520 21 $2,895 $34,740 11 $1,600 $19,200 22 $3,020 $36,240 12 $1,740 $20,880 23 $3,145 $37,740 13 $1,880 $22,560 24 $3,270 $39,240 14 $2,020 $24,240 25 $3,395 $40,740 We operate at breakeven – always have, always will. November 12, 2014 Matrix available online at www.ramcoams.com Created for AEs by AEs 26 $3,520 $42,240 Explanation: First three users always billed at $160/mo. Fourth through 14th users billed at $140; 15th and above billed at $125. This tiered pricing is reflected in the Per Year calculations above. 27 $3,645 $43,740 28 $3,770 $45,240 29 $3,895 $46,740 30 $4,020 $48,240
  • 26. What AEs are saying about RAMCO… Tracy Houtari, RCE Chief Executive Officer North Bay Association of REALTORS® “We easily save the monthly fees just in staff efficiency and productivity alone.” November 12, 2014 Created for AEs by AEs
  • 27. Apples to Apples How to compare RAMCO
  • 28. Comparing apples to apples First, do side-by-side comparison with RAMCO FaFs Ask prospective vendors about… • System purchase, installation fees (RAMCO: No purchase. Modest installation fees) • Cost of “Premium“ vs. “Standard “ system (RAMCO: Entire system -- one price.) • Limit on number of support calls per month (RAMCO: Unlimited first 90 days, 60/year after before charges, except for system issues) • Charges for… • System customizations, enhancements (RAMCO: $175/hr or do it yourself!) • Annual licenses and/or maintenance fees (RAMCO: Included) • Add fields or create custom reports (RAMCO: None. You can do it yourself!) • System or version upgrades (RAMCO: None) • NRDS compliance upgrades (RAMCO: None) • No in-house server: Eliminates IT support, software upgrades, firewalls, anti-virus, hardware replacement, data backup, insurance, HVAC. • Ships with apps many have been paying for separately November 12, 2014 Created for AEs by AEs
  • 29. Comparing apples to apples The intangibles: • Current vendor’s responsiveness, appetite for innovation • NO multi-year contract. RAMCO: 90 days notice to terminate. • ROI: RAMCO user fees average only 1-2% of most budgets • Uses common Microsoft™ apps (Excel, Word, Outlook) • New hires learn it more quickly than proprietary system • Ongoing system investments by Microsoft, Cobalt & customers • Sharing information and applications across systems • 99.9% uptime guaranteed by hosting company • Being part of a collaborative, customer-owned system November 12, 2014 Created for AEs by AEs
  • 30. RAMCO recap… The basics any good system should offer • Secure access from any PC, anywhere! • Member access via web portal • Billings and receivables system • Sales: store, events, courses • Meeting & convention management • Committee management system • MLS, lockbox, 3rd party system updating • Inventory control • Secure e-commerce (PCI compliant) • Real-time two-wayNRDS updating November 12, 2014 Created for AEs by AEs
  • 31. But be sure to ask if theirs comes with… • 90-day notice to cancel; all data returned to customer • Free upgrades, system-wide enhancements, features & functions • Free two-way API which lets any 3rd party or customer create custom applications • Weekly Ask & Learn online training sessions for trainees and installed users • “Community” site where users can post inquiries, share apps, workflows, custom views, etc. • Access via Outlook without having to log in • Call & e-mail tracking/monitoring/tasking • Powerful marketing module for products, programs & services • Staff communication/tasking system • Searchable Knowledge Database • Unlimited training, data & document storage • Unlimited, customizable, online membership apps • Ability to automate routine processes, workflows • User-customizable screen views, dashboards, reports • Powerful data import/export wizard • “Dynamic” Excel spreadsheets/reports • Open architecture that lets customers develop/share applications • Data sharing among customer organizations • Multi-board management • Integration with NAR’s Aristotle system Created for AEs by AEs RAMCO recap…
  • 32. Revolutionize…your management, member services, and staff productivity! What’s on www.ramcoams.com • Application, Master Subscription Agreement • Detailed Features & Functions (FaF) list • Monthly user & implementation fee matrices • State and Regional MLS Discount Plan • Frequently Asked Questions • Local system & browser requirements • Responses to other association RFPs (downloadable) • More on Sitefinity 4.0 and MS Dynamics CRM 2011 • This Power Point (downloadable) November 12, 2014 Created by AES for AEs Created for AEs by AEs
  • 33. Let’s put it this way… FINALLY! A system that lets us meet our members and leaders expectations... because we created it! “We created it, we own it, we operate it, we believe in it!” November 12, 2014 Created for AEs by AEs
  • 34. Visit us at www.ramcoams.com November 12, 2014 Created for AEs by AEs
  • 35. Created By AEs for AEs

Notas do Editor

  1. ----- Meeting Notes (1/20/14 19:17) ----- Your new YPNers have an expectation of agility that has never been available. RAMCO offers a "best in class" Member Relationship Management tool along with an easy to integrate API that can connect to today's technoligies, and tomorrows.