Mr. Tareq Amin currently serves as CTO of Rakuten Mobile Network. Currently at Rakuten Mobile Network, he is implementing disruptive initiatives such as; a next-generation cloud native network, an end-to-end automated OSS/BSS, edge computing for enhanced CX and new age applications, open & virtualized disaggregated RAN, and a simplified HW deployment for an any service/anywhere approach. These initiatives are the building blocks to a modern day network that has the ability to evolve at the pace of technology innovation.

1. 1 VERY CONFIDENTIAL
DEFINING A MODERN DAY NETWORK
Building network-as-a-platform that evolves at the pace of technology innovation

2. A Story of Transformation

3. 3 VERY CONFIDENTIAL
My Personal Journey
Where I have been and what I have learned
through my past experiences.
BIRTHPLACE: Amman, Jordan
6: T-Mobile: Parsippany, NJ, USA
Rakuten: Tokyo, Japan
10: Reliance Jio: Navi Mumbai, India
7: T-Mobile: Seattle, WA, USA
1: Portland State University: Portland, OR, USA
5: AT&T: Los Angeles, CA, USA
2: Intel: Portland, OR, USA
3: Sprint: Portland, OR, USA
4: Sprint, Houston, TX, USA
8: Huawei, Dallas, TX, USA
9: Huawei: Kansas City, KS, USA

4. 4 VERY CONFIDENTIAL
Industry
• Consolidation of operators
• Redefining Revenue Model
• Investment of over $15Bn in Spectrum &
Network Expansion
Network
• Large scale HetNet with Macro Sites +
Small Cells + Wi-Fi for an all IP packet data
broadband access network
• Packet Core capacity of 55 PB Data/ Day
• Unprecedented scalability, ramp speed,
voice & data capacity
Consumer
• Price per GB has reduced by 20x
• High speed broadband users increased 5x
• Voice is free, shifting Industry to Data
Revenue Model
Devices
• 4G shipment volume has seen explosive growth
and overall Smartphone industry has expanded
• LYF entered the market with its 4G only
smartphone portfolio, providing a range of
options to customers and forcing the industry to
upgrade their portfolio
• Simultaneously 3G and 2G smartphone volumes
dropped down to almost Zero
India’s transformation in just over a year
0
40
80
120
160
Sept 2016 Dec 2017
4G Subscribers
Indian
Telecom

5. 5 VERY CONFIDENTIAL
India’s largest wireless
data subscriber base
160.1 million as of 31Dec-17 (Gross adds
of 27.8 million during the quarter; net add
of 21.5 million)
World’s largest and fastest
growing mobile data
network
4.3 billion GB data consumption during the
quarter; ~9.6 GB per user per month
Highest voice
consumption
per subscriber at ~694 minutes per month
311 billion minutes of VOLTE voice traffic
during the quarter; 3.38 billion minutes of
VOLTE voice per day
Largest high quality video
consumption network
with > 2 billion hours per month (13.4
hours of video consumption per user per
month)
Indian DSP
Highlights
1
2
3
4

6. 6 VERY CONFIDENTIAL
Best network quality
Lowest call drop, fastest download speed,
100% network availability since
commencement of operations
4G coverage greater than 2G
coverage
On-track in the country
Successful launch of Feature
Phone
Further expand the market
Next generation services to
Indian customers
Strong technology, geography and
distribution platform in place for delivering
World’s fastest growing Digital Services Company
Captured market growth with disruptive innovative thinking
5
6
7
8

7. 7 VERY CONFIDENTIAL
• Fully automated operations
with zero human touch to live
networks
• End to End Network and
Service Management and
Orchestration
• Services delivered with speed
@ scale on converged
network architecture
• Intelligent, Simplified,
Virtualized
• Service virtualization and
automation for OPEX
optimization
• Model driven open interfaces
for customization and speed
• Analytics for operational and
business intelligence
• Service virtualization and
automation for OPEX
optimization
• Model driven open interfaces
for customization and speed
• Analytics for operational and
business intelligence
• Separation of software and
hardware
• Innovation through software
• Hardware is cost optimized
Disaggregation
Cloud Scale &
Virtualization
Software Suites as
Service
Full Automation &
Orchestration
Building blocks to achieve this level of growth
Path to cloud native virtualized networks, software as services, and full automation and orchestration starts
with an innovative network stack

8. Latest Industry Trends that Require
Thinking Differently

9. 9 VERY CONFIDENTIAL
Web
Open
Source
Eco-
system
Peers
Skills
Silo vs
Service
Metrics
Comp
Ease of
Ops
Volume
Origin Destination
Central vs
Dist
Technology & DeploymentInfluencers
Organization
Software
Centric
Data Traffic
%
f
T
S
I
Modernizing the CSP infrastructure in a DSP World
Should there be more?
z

10. 10 VERY CONFIDENTIAL
EE
ss
hh
bb
Mobile Data
Mobile Voice
Voice
Mobile Services
Customer perception of value
continues to evolve
• Move from monetizing infrastructure to
services to experiences
• Transport is a given
• Differentiation comes from the quality of
your CX

11. 11 VERY CONFIDENTIAL
Fast Moving CSPs Require a Nimble Approach
Monolithic, integrated SW
Disgg, microservices, cloud
native SW
Open vRAN, vEPC, ONAP
Capacity planning around
peak usage
Resource optimization to
optimize CX
Differentiate based on CX
Measure box uptime Measure service availability
Market services not
connectivity
Dedicated infrastructure Shared infrastructure
Edge Services Node, CO
Transformation
Ops-driven service turn-up in
months
Customer-driven service turn-
up in minutes
Customer-driven service
turn-up in minutes

12. 12 VERY CONFIDENTIAL
End-To-End
Shift from infrastructure
owners to end-to-end service
owners
Microservices
Resources consumed and
services built via APIs and
micro-services—no CLIs or
monolithic code
Speed
Need for speed, efficiency driving transition
from circuit to packet switched—even “last
bastions” like optical
Virtualization
Network and IT coming
together with virtualized, IT-
like approach to edge access
QQ qq hh 55
Four hallmarks of transformation

13. 13 VERY CONFIDENTIAL
iPhone + iPhone OS 1
Apple-only Apps
June 2007
iPhone + iPhone OS 2
App Store + iPhone SDK
March 2008
1M Apps in App Store
60B downloads, $13B paid to devs
October 2013
”Platforming” is the technology enabler
Innovative
Product
Innovative
Platform

14. 14 VERY CONFIDENTIAL
The CSP role changes with experience
Confidence
Buying Solutions
• Prefer Single-Vendor
• Vendor-driven service roadmap
• Value stability and functionality
• Competing on price
• One throat to choke
Creating Solutions
• Prefer platforms and ecosystems
• Home-grown innovation
• Value extensibility
• Competing on speed and features
• Hybrid support models
Want
Assurance
Want
Unique
Differentiation
Want
Best-of-Breed

15. 15 VERY CONFIDENTIAL
Does your team think
in terms of services or
infrastructure?
Conway’s Law
Any organization that designs a
system (defined broadly) will
produce a design whose
structure is a copy of the
organization's communication
structure.

16. 16 VERY CONFIDENTIAL
Structure
Build teams around services, not
infrastructure
Operations
Processes, tooling,
telemetry/analytics for E2E
services
Metrics
Measure/reward service
availability, CX, not infra uptime
Capabilities
Hire new skills, invest in evolving
the current team
Organizations must evolve along with technologies

17. 17 VERY CONFIDENTIAL
The modern CSP has a software
personality
• Simplifies scaling through scale out of HW and SW instances
• Rapidly deploy new capabilities and services (shorten time-to-
revenue)
• Infra and location agnostic (DC, CO, edge, cloud, on-prem)
• Easier to stich together complex service chains
• Simpler to standardize ops tooling (automation, telemetry, etc.)
Transport
vOLT, MPLS, SR, slicing
Mobile Core
EPC, Policy
Edge Access
BNG, VSG, CMTS
L4-7 Services
LB, Firewall, CDN

18. 18 VERY CONFIDENTIAL
Combined strengths of the ecosystem = more
viable innovative solutions for customers
Urgent need to
engage in a new
ecosystem

19. 19 VERY CONFIDENTIAL
Tech and org must
move in concert
The full benefits of
technology and arch
changes require org
changes:
• Skills Merger (Network +
IT)
• Org Silo Changes
CX is king
CX-focused CSPs
that deliver services
rapidly and evolve at
the pace of
technology
innovation will win in
the era of the
Digital Service
Provider
Ecosystems
accelerate success
Maximum speed and
flexibility comes
from ability to pull
from an ecosystem
which allows
individual
components to have
independent
innovation
In Summary…

20. Cloud Delivered Services: Intelligent
TelcoCloud (iTelcoCloud)

21. 21 VERY CONFIDENTIAL
Operators|Provide Connectivity
Rakuten|Provides Experiences

22. 22 VERY CONFIDENTIAL
X-N-X
Rakuten
Network as a Service
iTelco Cloud
Service Centric, full automated, agile, flat,
access agnostic
Any Client
Any Request
Any Time
Any Request
Any Time

23. 23 VERY CONFIDENTIAL
Rakuten TelcoCloud Requirements
Flat Network
Cloud RAN
The Internet
DC CoreDC Edge
Common Virtualized Infra
Services Anywhere Fully Automated
Hardware Agnostic

24. 24 VERY CONFIDENTIAL
Converged
Core
Network
Slicing
Service
Automation
Edge
Distribution
Virtual
Scaling
Security Services
Rakuten TelcoCloud Characteristics

25. 25 VERY CONFIDENTIAL
z
c
6
U
Analytics
Automation & Orchestration
Virtualized Telco Cloud
Web Scale Networking (WSN)
Path to 5G
With a focus on moving applications and services in the cloud
• Telco-grade standard based virtualization, network slicing, mobile edge
computing…
• Predictive analytics; enterprise, SMB & consumers demand preemptive
avoidance
• Everything automated
• X100 GE IP/Optical Converged Core, ~x10 GE backhaul, ~100x RF sites
• Securing clients, infrastructures and hack proof

26. Thank You