A presentation on Career Development in HRM.

1. Career Development MBA Core, 2007-09, NMIMS University March 2008 By: Kumar Rahul MBA (Core), 2007-09 Narsee Monjee Inst of Mgt Studies (NMIMS University) Mumbai, India rahulbemba@gmail.com www.rahulbemba.blogspot.com http://in.linkedin.com/in/kumarahul

2. Note I had prepared this presentation as part of an HRM class project for my MBA (Core) at Narsee Monjee Inst of Mgt Studies (NMIMS) Mumbai. The Survey at the later part of the presentation was conducted by me during Feb-March 2008. Kumar Rahul

3. Content

4. What is Career Development?

6. Organizational development

7. Performance appraisal

9. Academician Ph.D. degree by 26 Asst. Professor by 27 First book published by 30 Professor & HOD by 35 Dean of college by 40 President of university by 45

10. Process Engineer Manager (Process) by 2009 Sr. Mgr & HOD (Prodn) by 2012 Works Manager by 2015 VP (Plant Head) by 2020 Sr. VP (Technical) by 2023 President (Technical) by 2026 COO by 2030

11. What shapes our Careers?

12. Career Anchors Certain attitudinal syndromes that guide people throughout their careers Formed early in life Serve to anchor the person to a few related types of careers Managerial competence Techno-functional competence Security Creativity Autonomy

13. Sources of Career Behavior Internal Career Notions External Career Realities Heredity Shaping factors Ages/Stages factors Self Esteem Career directions Career roles Behavior Needs Career self concept Career level of aspiration Career situations Career Outcomes

14. Cycles of Life

15. Genesis of Career Development

16. What Employees Want? Positions with challenges Achieving personal ambitions Never held back from realizing full potential Move around business Opportunities to grow Resources to build Broaden skills International exposure Moon and stars?

17. Need for a Career Dev. Program 75% of employees are not happy with their current job (Ref: timesjobs.com) Most employees leave due to lack of career growth Today, Career Development is a key retention tool, and a critical HR strategy Still, all organizations don’t understand the importance of proper career development initiatives

18. Career Development Program Career need assessment In self-diagnosis of interests, aptitudes and capabilities. Career Opportunities Provide complete information on career opportunities within the org. Need-opportunity alignment Aligning individual careers with career opportunities. Through continuous training, education, transfer and advancement.

19. Developing a formal Career Development framework Develop mutually- agreed goals Providing options to the employee Tracking progress Categorise employees Revise training goals

20. Developing a formal Career Development framework (Contd.) Identify high-performers Continuous mentoring Effective communication Regular updation of the program

21. Career Development Initiatives Promotion Job Rotation Training Job enlargement Succession planning Mentoring or coaching ‘Communities’ Assessment and development centers

22. Issues and Perspective

23. What employees gain? Employees get to know: Clear focus about career track Blind spots to overcome Final goal to reach Employees gain through: In everyday work Long term aspirations

24. What employers gain? Career development is a tool for: Motivation Satisfaction Retention Engagement Succession planning Identification of high-potential candidates Also results in Improved productivity

25. Hurdles in proper implementation Lack of visibility in deliverables - May not pay back in the long term Short-term employee loyalty Tight deadlines Insufficient bandwidth to the reporting managers Lack of coaching facilities

26. Criticalities Good organization of initiatives Support of employees Transparency Effective communication Handling of expectations Employees must have a degree of self-knowledge and self-introspection. Four Cs for success of Career Development Programs: Consistency Commitment Compliance Credibility

27. Impact Measurement Productivity indicator Engagement surveys Attrition rate

28. Recent Developments

29. Personal Career Management Career development (CD) is now the primary responsibility of individuals in organizations. A recent survey of Human Resource Development Directors indicates that they consider CD to be their least important function. These correlate with recent trends of disappearing corporate career paths and job security.

30. Personal Career Management Individuals should take charge of their own career development because: Increasing rate of change of our organizations Increasing rate of change in the knowledge and skills required Career ladders are rapidly shrinking as reorganizations flatten structures Involvement in one's own development fosters greater commitment to the process

32. Assessment

33. Goals

34. Learning purpose

36. Self Career Development

37. Case Studies

38. US Vs Japanese companies Americans often switch jobs from company to company but tend to stay within the same specialty On an average, worked in 2 functions Often hired from other companies Plus: specialties Minus: goals don’t always match organization’s, high attrition In Japan, people often switch specialties while inside a single organization Lifelong job rotations Plus: good at coordination jobs, ‘lifetime employment’ Minus: Less specialties, training is firm specific

39. Special features of some new Career Development Programs Scotts Co. Needs and desires mapped by one-to-one interaction of employees with the CIO Analyzed how much flexibility HR was going to allow when setting up the new career development program. Managerial career path split into three: Traditional management, Heavy technical competency with light management Architecture with no management responsibilities The paths carry similar compensation plans but allow each person to do what he does best.

40. Special features of some new Career Development Programs Smurfit-Stone In January 2002, there were few titles for staff other than "systems analyst“ The program defined paths for progression along four distinct disciplines: (1) applications, (2) infrastructure, (3) business operations and (4) management. It integrates job titles with salaries, skill requirements, merit increases and annual review process The company now has a much clearer view into the skills of the organization, and people truly understand their growth potential.

41. Survey Research Findings

42. Research Objectives To study: The importance of Career Development as a strategic tool for HR Management. The impact of Career Development Programs on employee retention, job satisfaction, and employees’ career expectations. The effectiveness of the career development programs in the Indian companies, as perceived by employees.

43. Research Methodology Sample

44. What was the major reason for your change in job?

45. If presentcompanyprovides ample careeropportunities, will the employees continue workingthere for their ‘entirecareer’?

46. What is the most important factor in ‘job satisfaction’?

47. What is the most important of your career goals?

48. Is yourcompanyinterested in yourcareerdevelopment?

49. Conclusions

50. Conclusions Lack of Career Growth is the single most important factor because of which employees leave their jobs. The survey shows that employees wouldn’t mind sticking to the present company for their entire career if enough career opportunities are provided in-house. Career growth is also the major reason of job satisfaction in employees. The employee awareness about the career development programs in their companies is not adequate. Either companies still don’t have proper career development programs in place, or there is a lack of effective communication for the same. They either think that the company is not interested in their career development, or are not sure if the company is interested.

51. References Reylito A.H. Elbo., IN THE WORKPLACE, BusinessWorld. Manila: Feb 22, 2008. pg. 1 Edwin B. Flippo, Personnel Management, 6th edition, McGraw Hill Sudipta Dev, ‘Career development impacts employee performance’, Express Computer, Aug 7, 2006 (www.expresscomputeronline.com) Martha Heller, 'Six Tips for Effective Career Development Programs', June 15, 2004 (www.cio.com) Career Development eModel, University of Waterloo, (www.cdm.uwaterloo.ca) Robert H. Rouda & Mitchell E. Kusy, Jr., CAREER DEVELOPMENT - personal career management and planning, University of St. Thomas

52. Thank You!