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Taste of Barcelona
     MWC 2013
Work in progress




                                                                           Smart devices and
                                                                     1
Key
                                                                           Operating systems

                                                                           NETWORK
                                                                     2
trends                                                                     PERFORMANCE / LTE


                                                                     3
@MWC                                                                       Digital services

                                                                          Transformation due to
                                                                     4    Customer Experience &
                                                                          Efficiency focus


                                                                     5     PRICE MODEL
                                                                           INNOVATION



Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 2
#1 Smart
devices and OS




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 3
#2 Network
performance /
LTE




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 4
#3 Digital
services




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 5
#4 Transformation due
to Customer Experience
and efficiency focus




 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 6
#5 PRICE MODEL
INNOVATION




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 7
THE ERICSSON EXPERIENCE
@ MWC 2013




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 8
Main Messages

  Bringing the networked society to life


  Network                         operational                        Customer        Growth        Telecom/IT
performance                       excellence                         experience   opportunities   convergence




                        Rethink                                                      Realize



Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 9
Network Performance


                                                                                                       5
        1                                                                                                                1
                        Video-               Expand             Heterogeneous   Backhaul &   4G IP &        Optimize
                       Optimized              Mobile              Networks      Converged     SDN            Network
                       Networks             Broadband                             Metro                    Performance
Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 10
Network performance, capacity,
coverage and quality for the best
“over-the-air” user experience.
                                                                         Interest Area
                                                                         Proof Points HIGHLIGHTS
                                                                          › Optimizing for Smartphone
                                                                            performance

                                                                          › Turning Insights into Customer
                                                                            Value

                                                                          › Managed End-user Service
                                                                            Assurance

                                                                          › Device and Application Verification
                                                                            Service




   Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 11
Air 32
› AIR addresses operators' coverage
challenge through its superior radio
performance and compact integration of the
antenna into the radio unit.

› AIR enables the smooth and cost-efficient
introduction of LTE and HSPA without the
need to add additional antennas or remote
radio units to sites.



Benefits:
› up to 70% higher throughput -> improved
user experience.
› Up to 25% increased indoor coverage
Improved indoor service reliability.




  Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 12
Ericsson Media
                                                                      Delivery Network
                                                                      ›The new Ericsson Media Delivery Network
                                                                      solution is uniquely designed to unite the
                                                                      delivery of managed and unmanaged content
                                                                      over fixed and mobile networks by leveraging
                                                                      Ericsson's advanced packet core and radio
                                                                      capabilities with converged cache, combined
                                                                      with new management and service exposure
                                                                      layers for intelligent control and business
                                                                      model enablement.


                                                                      Benefits:
                                                                      › Redefining operator CDN by leveraging
                                                                      leadership position in video delivery,
                                                                      optimization and mobile networks.
                                                                      › Addressing the global consumer shift to
                                                                      broadband mobility.

Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 13
LTE Broadcast

› The new end-to-end LTE broadcast
solution enables operators to efficiently
launch media services over LTE with
Ericsson's unique combination of three
new standards: eMBMS, HEVC and
MPEG DASH.

Benefits:
› End-to-end capability.
› First mover of the new technologies.
› Driving standardization and
ecosystem.




 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 14
Key Event
                                                                        Experience

                                                                      › Key Event Experience offering supports
                                                                      operator networks during events that typically
                                                                      lead to dramatic increases in mobile traffic.
                                                                      › Key Event Experience enhances operators'
                                                                      brands by improving user experience during
                                                                      high-profile events.

                                                                      Benefits:
                                                                      › New way of bundle capacity analysis and
                                                                      design, capacity roll-out, optimization,
                                                                      real-time traffic monitoring and support.
                                                                      › We provide a single point of contact that
                                                                      handles customer requirement for the event,
                                                                      defining the service scope and secure service
                                                                      delivery fulfillment including post event
                                                                      reporting.
                                                                      › Multivendor offering.




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 15
Growth Opportunities



                                                         5                                                 5                 3
       2                                                                                                                            2
                     Multi-screen           Expand in            Grow With     Innovate With    Realize        Experience-Centric
                          TV                  M2M              Communication     Broadband     Business        Managed Services
                                                                  Services                     Expansion
Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 16
Interest Area
Proof Points HIGHLIGHTS


 › Partner with OTT and Content
   providers

 › Business User Video Conferencing

 › Connected Vehicle Cloud

 › Ericsson Multiscreen TV Solution

 › Mobile Order Management




                                                                       Grow revenue short-mid term, increase
                                                                       market share with new services, bundling
 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 17   and targeted offerings.
Experience-Centric
                                                                      Managed Services

                                                                      › Experience-centric Managed Services is the
                                                                      new, evolved Managed Services
                                                                      engagement model focusing on customer
                                                                      (end-user) expectations and demands,
                                                                      aligning service delivery in accordance with
                                                                      these requirements.


                                                                      Benefits:
                                                                      › Creates opportunities for business
                                                                      differentiation, specialization and innovation.
                                                                      › It is designed to meet operators’ evolving
                                                                      expectations for managed services,
                                                                      especially when it comes to ensuring
                                                                      customer satisfaction.
                                                                      › Success is measured with the help of
                                                                      service- and customer experience KPIs in
                                                                      addition to technical KPI’s.

Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 18
Mobile Order
Management
›Mobile Order Management solution -
part of its OSS and BSS offering - gives
mobile operators the tools for slashing
the time and cost of launching and
provisioning services on any type of
mobile device.

Benefits:
› The new Mobile Order Management
lets operators launch services in days
rather than months, providing faster time
to revenue.
› Operators can provide their customers
with a self-service portal through which
they can create value-added bundles and
personalization.




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 19
Customer Experience


                                                                                        2                 4
       3                                                                                                      3
                             Superior                          Manage     Experience-Centric   Professional
                           Smartphone                         Customer    Managed Services       Services
Taste of Barcelona 2013 | ©Experience                        Experience
                            Ericsson AB 2013 | 2013-02-25 | Page 20
Respond proactively through unique
insights for competetive advantage.
                                                                         Interest Area
                                                                         Proof Points HIGHLIGHTS

                                                                         › Ericsson LTE Broadcast

                                                                         › LTE High Capacity Network

                                                                         › Wi-Fi Integration for Mobility

                                                                         › IP Backhaul Performance

                                                                         › Manage and Visualize Your
                                                                           Operations With SON




   Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 21
Ericsson Device and
Application
Verification Service
 › Ericsson's automated verification tools
 help to accelerate the quality-control
 process, ensuring that devices comply
 with regulatory, international and specific
 network requirements.


 Benefits:
 › Secure “No harm to network” of new
 devices and new applications.
 › Reduce industry Device launch costs
 and TTM (To time market).
 › Offering: builds on existing Terminal
 Verification.




 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 22
Operational Excellence


                                          5                                                        3
   4                                                                                                   4
                             Simplify &                               Telecom Managed   Professional
                             Automate                                     Services        Services

Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 23
Interest Area
Proof Points HIGHLIGHTS


 › Accelerate Plan-to-Provision

 › Optimize Data Centers and
   Operations

 › Virtual GNOC Tour

 › Meet Your Customer Experience
   and OPEX KPI’s




                                                                       Holistic approach to IT & Networks
                                                                       to gain efficiency, agility &
 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 24   competitiveness.
Telecom/IT Convergence



                                             2                        1            4           2
     5                                                                                                                      5
               Multi-screen        Expand        Browser                                Realize    Innovation    Cloud
                    TV             in M2M     Communication 4G IP &       Simplify &
                                                                                       Business    & Capacity   Evolution
                                            & Service Exposure SDN        Automate
                                                                                       Expansion     Models
Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 25
Interest Area
                                                                         Proof Points HIGHLIGHTS

                                                                          › Ericsson Cloud System

                                                                          › Virtualization with Service Provider
                                                                            SDN

                                                                          › Unified Service Exposure

                                                                          › Provide XaaS and Capitalize on
                                                                            Your IT Assets

                                                                          › Multiscreen Cloud PVR

                                                                          › Remote Patient Monitoring



Business evolution to create strategic
growth - new sources of revenue,
customers, business propositions.
   Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 26
Ericsson
                                                                      Cloud System

                                                                       › Ericsson Cloud System is a
                                                                       comprehensive solution for the
                                                                       distribution and orchestration of cloud
                                                                       capabilities horizontally across the
                                                                       network, enabling new vertical exposure
                                                                       opportunities.

                                                                       Benefits:
                                                                       › Telecom-grade qualities of scalability,
                                                                       reliability and service ability brought to
                                                                       the cloud.
                                                                       › Deployment and migration with
                                                                       investment protection.
                                                                       › Builds on industry-leading concepts of
                                                                       Network-enabled Cloud and Service
                                                                       Provider SDN.
                                                                       › Offering a completely open platform
                                                                       based on OpenStack.

Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 27
Networked Society
And
What’s Next
Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 28
additional launches

     Mobile Backhaul                                              Wi-Fi GW &SASN                Plan to Provision
      and Mini-Link                                                on SSR 8000                     for Mobile
                                                                      platform




                         Experience-Driven                                         SON Policy
                               CRM                                                  Manager




Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 29
THANK YOU!
                                             SEE YOU IN 2014!
Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 30
Taste of Barcelona MWC 2013 Trends

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Taste of Barcelona MWC 2013 Trends

  • 2. Work in progress Smart devices and 1 Key Operating systems NETWORK 2 trends PERFORMANCE / LTE 3 @MWC Digital services Transformation due to 4 Customer Experience & Efficiency focus 5 PRICE MODEL INNOVATION Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 2
  • 3. #1 Smart devices and OS Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 3
  • 4. #2 Network performance / LTE Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 4
  • 5. #3 Digital services Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 5
  • 6. #4 Transformation due to Customer Experience and efficiency focus Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 6
  • 7. #5 PRICE MODEL INNOVATION Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 7
  • 8. THE ERICSSON EXPERIENCE @ MWC 2013 Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 8
  • 9. Main Messages Bringing the networked society to life Network operational Customer Growth Telecom/IT performance excellence experience opportunities convergence Rethink Realize Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 9
  • 10. Network Performance 5 1 1 Video- Expand Heterogeneous Backhaul & 4G IP & Optimize Optimized Mobile Networks Converged SDN Network Networks Broadband Metro Performance Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 10
  • 11. Network performance, capacity, coverage and quality for the best “over-the-air” user experience. Interest Area Proof Points HIGHLIGHTS › Optimizing for Smartphone performance › Turning Insights into Customer Value › Managed End-user Service Assurance › Device and Application Verification Service Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 11
  • 12. Air 32 › AIR addresses operators' coverage challenge through its superior radio performance and compact integration of the antenna into the radio unit. › AIR enables the smooth and cost-efficient introduction of LTE and HSPA without the need to add additional antennas or remote radio units to sites. Benefits: › up to 70% higher throughput -> improved user experience. › Up to 25% increased indoor coverage Improved indoor service reliability. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 12
  • 13. Ericsson Media Delivery Network ›The new Ericsson Media Delivery Network solution is uniquely designed to unite the delivery of managed and unmanaged content over fixed and mobile networks by leveraging Ericsson's advanced packet core and radio capabilities with converged cache, combined with new management and service exposure layers for intelligent control and business model enablement. Benefits: › Redefining operator CDN by leveraging leadership position in video delivery, optimization and mobile networks. › Addressing the global consumer shift to broadband mobility. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 13
  • 14. LTE Broadcast › The new end-to-end LTE broadcast solution enables operators to efficiently launch media services over LTE with Ericsson's unique combination of three new standards: eMBMS, HEVC and MPEG DASH. Benefits: › End-to-end capability. › First mover of the new technologies. › Driving standardization and ecosystem. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 14
  • 15. Key Event Experience › Key Event Experience offering supports operator networks during events that typically lead to dramatic increases in mobile traffic. › Key Event Experience enhances operators' brands by improving user experience during high-profile events. Benefits: › New way of bundle capacity analysis and design, capacity roll-out, optimization, real-time traffic monitoring and support. › We provide a single point of contact that handles customer requirement for the event, defining the service scope and secure service delivery fulfillment including post event reporting. › Multivendor offering. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 15
  • 16. Growth Opportunities 5 5 3 2 2 Multi-screen Expand in Grow With Innovate With Realize Experience-Centric TV M2M Communication Broadband Business Managed Services Services Expansion Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 16
  • 17. Interest Area Proof Points HIGHLIGHTS › Partner with OTT and Content providers › Business User Video Conferencing › Connected Vehicle Cloud › Ericsson Multiscreen TV Solution › Mobile Order Management Grow revenue short-mid term, increase market share with new services, bundling Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 17 and targeted offerings.
  • 18. Experience-Centric Managed Services › Experience-centric Managed Services is the new, evolved Managed Services engagement model focusing on customer (end-user) expectations and demands, aligning service delivery in accordance with these requirements. Benefits: › Creates opportunities for business differentiation, specialization and innovation. › It is designed to meet operators’ evolving expectations for managed services, especially when it comes to ensuring customer satisfaction. › Success is measured with the help of service- and customer experience KPIs in addition to technical KPI’s. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 18
  • 19. Mobile Order Management ›Mobile Order Management solution - part of its OSS and BSS offering - gives mobile operators the tools for slashing the time and cost of launching and provisioning services on any type of mobile device. Benefits: › The new Mobile Order Management lets operators launch services in days rather than months, providing faster time to revenue. › Operators can provide their customers with a self-service portal through which they can create value-added bundles and personalization. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 19
  • 20. Customer Experience 2 4 3 3 Superior Manage Experience-Centric Professional Smartphone Customer Managed Services Services Taste of Barcelona 2013 | ©Experience Experience Ericsson AB 2013 | 2013-02-25 | Page 20
  • 21. Respond proactively through unique insights for competetive advantage. Interest Area Proof Points HIGHLIGHTS › Ericsson LTE Broadcast › LTE High Capacity Network › Wi-Fi Integration for Mobility › IP Backhaul Performance › Manage and Visualize Your Operations With SON Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 21
  • 22. Ericsson Device and Application Verification Service › Ericsson's automated verification tools help to accelerate the quality-control process, ensuring that devices comply with regulatory, international and specific network requirements. Benefits: › Secure “No harm to network” of new devices and new applications. › Reduce industry Device launch costs and TTM (To time market). › Offering: builds on existing Terminal Verification. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 22
  • 23. Operational Excellence 5 3 4 4 Simplify & Telecom Managed Professional Automate Services Services Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 23
  • 24. Interest Area Proof Points HIGHLIGHTS › Accelerate Plan-to-Provision › Optimize Data Centers and Operations › Virtual GNOC Tour › Meet Your Customer Experience and OPEX KPI’s Holistic approach to IT & Networks to gain efficiency, agility & Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 24 competitiveness.
  • 25. Telecom/IT Convergence 2 1 4 2 5 5 Multi-screen Expand Browser Realize Innovation Cloud TV in M2M Communication 4G IP & Simplify & Business & Capacity Evolution & Service Exposure SDN Automate Expansion Models Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 25
  • 26. Interest Area Proof Points HIGHLIGHTS › Ericsson Cloud System › Virtualization with Service Provider SDN › Unified Service Exposure › Provide XaaS and Capitalize on Your IT Assets › Multiscreen Cloud PVR › Remote Patient Monitoring Business evolution to create strategic growth - new sources of revenue, customers, business propositions. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 26
  • 27. Ericsson Cloud System › Ericsson Cloud System is a comprehensive solution for the distribution and orchestration of cloud capabilities horizontally across the network, enabling new vertical exposure opportunities. Benefits: › Telecom-grade qualities of scalability, reliability and service ability brought to the cloud. › Deployment and migration with investment protection. › Builds on industry-leading concepts of Network-enabled Cloud and Service Provider SDN. › Offering a completely open platform based on OpenStack. Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 27
  • 28. Networked Society And What’s Next Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 28
  • 29. additional launches Mobile Backhaul Wi-Fi GW &SASN Plan to Provision and Mini-Link on SSR 8000 for Mobile platform Experience-Driven SON Policy CRM Manager Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 29
  • 30. THANK YOU! SEE YOU IN 2014! Taste of Barcelona 2013 | © Ericsson AB 2013 | 2013-02-25 | Page 30