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101
awesomeMARKETING QUOTES.
You know
what we all
love?
Free
marketing
wisdom!
And we thought you would, too.
Here are 101 awesome
marketing quotes.*
*With some special appearances from our
INBOUND 2013 speakers.
Spending energy to
understand the audience
and carefully crafting a
message that resonates
with them means making a
commitment of time and
discipline
to the
process.
Nancy Duarte
President & CEO, Duarte Design
“
SPEAKING AT INBOUND 2013
When you enchant people, your
goal is not to make money from
them or to get them to do what
you want, but to fill
them with great
delight.
Guy Kawasaki
Former Chief Evangelist, Apple
Co-founder, Alltop.com
“
Great content is the best
sales tool in the world.
Marcus Sheridan
Author, The Sales Lion Blog
“
SPEAKING AT INBOUND 2013
Remarkable social
media content and
great sales copy are
pretty much the
same — plain
spoken words
designed to focus
on the needs of the
reader, listener, or
viewer.
Brian Clark
Founder, Copyblogger
“
Make the
customer
the hero of
your story.
Ann Handley
Chief Content Officer, MarketingProfs
“
SPEAKING AT INBOUND 2013
If you wait until
there is another
case study in your
industry, you will
be too late. Seth Godin
Best-Selling Author
“
SPEAKING AT INBOUND 2013
Instead of one-
way interruption,
web marketing is
about delivering
useful content at
just the precise
moment that a
buyer needs it.
David Meerman Scott
Best-Selling Author
“
SPEAKING AT INBOUND 2013
The next time you hear a
social media myth, question it.
Ask for the proof, and ask out loud.
Dan Zarrella
Social Media Scientist, HubSpot
“
SPEAKING AT INBOUND 2013
Bring the
best of your
authentic
self to every
opportunity.
Image Credit: snre
John Jantsch
Author, Duct Tape Marketing
“
SPEAKING AT INBOUND 2013
Your culture is your brand.
Image Credit: TerryJohnston
Tony Hsieh
CEO, Zappos.com
“
You can’t just ask customers what
they want and then try to give that to
them.
Steve Jobs
Former CEO, Apple
“
You must embrace
the true value of your
organization and
develop a referral
system that allows
you to bring the best
of your authentic self
to every opportunity.
John Jantsch
Author, Duct Tape Marketing
“
SPEAKING AT INBOUND 2013
The only way to put out a
social media fire is with social
media water."
Image Credit: fox_kiyo
Ramon Deleon
Social Media Marketer, Domino’s
“
SPEAKING AT INBOUND 2013
For a long time we were taught that our role in
communications was, for the lack of a better term,
how to lie. Lie about what the company wants out
there. Now it’s more about how do you tell a
compelling story about your company.
Rick Turoczy
Co-founder, Portland Incubator Experiment
“
SPEAKING AT INBOUND 2013
More contact means more sharing of
information, gossiping, exchanging,
engaging — in short, more word of mouth.
Image Credit: questin
Gary Vaynerchuk
Best-Selling Author
“
There’s a lot of fear-mongering
about “losing control” of your
brand online, when, in fact,
you’ve got control over as
much as you always have:
how you present your
business and how you act.
Amber Naslund
Best-Selling Author
“
SPEAKING AT INBOUND 2013
There is no
black magic to
successfully
attracting
customers
via the web. Rand Fishkin
Founder, SEOmoz
“
SPEAKING AT INBOUND 2013
…one way to sell
a consumer
something in the
future is simply
to get his or her
permission in
advance.
Seth Godin
Best-Selling Author
“
SPEAKING AT INBOUND 2013
Success is making those who
believed in you look brilliant.
Dharmesh Shah
CTO & Co-founder, HubSpot
“
SPEAKING AT INBOUND 2013
Let your originality – your specialness,
your brand personality – come through
in your online content.
Ann Handley & C.C. Chapman
Author, Content Rules
“
SPEAKING AT INBOUND 2013
When you want to change things, you won’t
please everyone.
Sheryl Sandberg
Chief Operating Officer at Facebook
“
Don’t talk about your product like it’s a
dad-gum rainbow.
Marcus Sheridan
Author, The Sales Lion Blog
“
SPEAKING AT INBOUND 2013
The weird set an
example for the rest
of us. They raise the
bar; they show us
through their actions
that in fact we’re
wired to do the new,
not to comply with
someone a thousand
miles away.
Seth Godin
Best-Selling Author
“
SPEAKING AT INBOUND 2013
Good innovators typically think very big and
they think very small. New ideas are
sometimes found in the most granular details
of a problem where few others bother to look.
Nate Silver
Founder, FiveThirtyEight.com
“
SPEAKING AT INBOUND 2013
No matter what,
the very first piece
of social media real
estate I’d start with
is a blog. Chris Brogan
Founder, New Marketing Labs
“
Focus on the core problem your
business solves and put out lots of
content and enthusiasm, and ideas
about how to solve that problem.
Laura Fitton
Inbound Marketing Evangelist, HubSpot
“
SPEAKING AT INBOUND 2013
Instead of one-way interruption, web
marketing is about delivering useful
content at just the precise moment
that a buyer needs it.
David Meerman Scott
Best-Selling Author
“
SPEAKING AT INBOUND 2013
Don’t find customers
for your products;
find products for
your customers.
Seth Godin
Best-Selling Author“ SPEAKING AT INBOUND 2013
People shop and learn in a
whole new way compared
to just a few years ago, so
marketers need to adapt or
risk extinction.
Brian Halligan
CEO & Co-founder, HubSpot
“
SPEAKING AT INBOUND 2013
People don’t trust
businesses the
way they used to
… For the first time
we found that the
most trusted
sources were ‘a
person such as
yourself or a peer’.
Steve Rubel
Chief Content Strategist, Edelman
“
SPEAKING AT INBOUND 2013
Social media are tools. Real time is a mindset.
David Meerman Scott
Best-Selling Author
“
SPEAKING AT INBOUND 2013
For B2B Marketers, our biggest
obstacles are usually complexity
and fear of failure. We need to
be willing to fail.
Image Credit: Fr. Stephen, MSC
Tim Washer
Corporate Comedian, Cisco
“
SPEAKING AT INBOUND 2013
Dan Lyons
Marketing Fellow, HubSpot
My theory is that in the age of the
internet, it’s what you write, not where
you write it, that matters.“
SPEAKING AT INBOUND 2013
It no longer makes economic sense to
send an advertising message to the
many in hopes of persuading the few.
M. Lawrence Light
Former Chief Marketing Officer, McDonalds
“
Shifting from buying stuff to
buying experiences, and
from spending on yourself
to spending on others, can
have a dramatic impact on
happiness.
Elizabeth Dunn
Best-Selling Author
“
SPEAKING AT
INBOUND 2013
In today’s information
age of Marketing and
Web 2.0, a company’s
website is the key to
their entire business.
Marcus Sheridan
Author, The Sales Lion Blog
“
SPEAKING AT INBOUND 2013
Increasingly, the mass marketing
is turning into a mass of niches.
Chris Anderson
Best-Selling Author
“
So as I thought about it,
the most important
"tool" you can have
today in business is
insatiable curiosity.
The minute you lose it,
you're dead.
Steve Rubel
Chief Content Strategist, Edelman
“
SPEAKING AT INBOUND 2013
You can’t just ask
customers what they want
and then try to give that to
them. By the time you get it
built, they’ll want
something new.
Image Credit: Kevin N. Murphy
!
!
Steve Jobs
Former CEO, Apple
“
When are you
going to admit
that there is
something
glorious about
being you?
“
Erika Napoletano
Best-Selling Author
SPEAKING AT
INBOUND 2013
Don’t be afraid to get
creative and
experiment with your
marketing.
Mike Volpe
CMO, HubSpot
“
SPEAKING AT
INBOUND 2013
Confidence is the
willingness to be as
ridiculous, luminous,
intelligent, and kind
as you really are,
without
embarrassment.
Susan Piver
Best-Selling Author
“
SPEAKING AT
INBOUND 2013
The way you can understand all of
the social media is as the creation
of a new kind of public space.
Image Credit: ghirson
Danah Boyd
Social Media Researcher, Microsoft
“
A blog is a great way to connect
more deeply with your existing or
would-be customers, build a
community around your business,
give a human personality and “voice”
to an organization, evolve your
business and relationships in
sometimes unexpected or surprising
ways, and yes, drive sales.
Ann Handley
Chief Content Officer, MarketingProfs
“
SPEAKING AT INBOUND 2013
Marketing today is much
more like sailing than
driving. Your boat is the
brand. If you point your boat
in the right direction, follow
the winds/currents, and
steer, you will get the boat
to go where you want it.
Marketers should become
the wind, but accept that
they’re at the mercy of the
currents and weather.
Steve Rubel
Chief Content Strategist, Edelman
“
SPEAKING AT INBOUND 2013
For corporate marketers,
podcasting is low-hanging fruit.
Paul Gillin
Author, The New Influencers
“
Before you create
any more “great
content,” figure out
how you are going
to market it first.
Image Credit:cadfael1979!
Joe Pulizzi & Newt Barrett
Co-Authors, Get Content Get Customers
“
The signal is the truth. The noise is what
distracts us from the truth.
Nate Silver
Founder, FiveThirtyEight.com
“
SPEAKING AT INBOUND 2013
D!
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Inspiration is
the most
important part
of our digital
strategy.
Image Credit:!
notashamed!
Paull Young
Director of Digital, charity: water
“
SPEAKING AT INBOUND 2013
Increasingly, search is our mechanism for
how we understand ourselves, our world,
and our place within it.
Image Credit: !
MicMacPics1!
John Battelle
Founder, Federated Media Publishing
“
How dare you
settle for less
when the world
has made it so
easy for you to
be remarkable?
Seth Godin
Best-Selling Author
“
SPEAKING AT INBOUND 2013
If you have more money than brains, you
should focus on outbound marketing. If
you have more brains than money, you
should focus on inbound marketing.
Image Credit: RangerRick!
Guy Kawasaki
Former Chief Evangelist, Apple
Co-founder, Alltop.com
“
Quit counting fans, followers, and
blog subscribers like bottle caps.
Think, instead, about what you’re
hoping to achieve with and
through the community that
actually cares about what you’re
doing.
Amber Naslund
Best-Selling Author
“
SPEAKING AT
INBOUND 2013
Creating an interesting
presentation requires a more
thoughtful process than
throwing together the blather
that we’ve come to call a
presentation today. Spending
energy to understand the
audience and carefully crafting
a message that resonates with
them means making a
commitment of time and
discipline to the process.
Nancy Duarte
President & CEO, Duarte Design
“
SPEAKING AT INBOUND 2013
Find interesting stories to tell – look to
your customers or challenges in your
industry. Don’t worry so much about
talking about your products. Build an
audience first with compelling stories.
“
Tim Washer
Corporate Comedian, Cisco
SPEAKING AT INBOUND 2013
In a way, the web is like your
Hollywood agent: It speaks for you
whenever you’re not around to
comment.
Image Credit:!
Chris Brogan & Julien Smith
Co-Authors, Trust Agents
“
You can’t expect
to just write and
have visitors
come to you—
that’s too passive.
Anita Campbell
Founder & CEO, SmallBizTrends.com
“
For business,
our internet
love affair was
a gift from the
gods.
Image Credit:!
CarbonNYC!
Gary Vaynerchuk
Best-Selling Author
“
The best companies win with inbound
marketing by deeply engaging and aligning
with their sales department so both parts of
the business are more measurable, scalable,
and effective.
Image Credit: Lee Ann L.!
Mark Roberge
SVP of Sales & Services, HubSpot
“
SPEAKING AT INBOUND 2013
To trust agents,
hyperlinks are the
21st century
equivalent of the
name-dropper.
Chris Brogan & Julien Smith
Co-Authors, Trust Agents
“
Don’t build links. Build relationships.
Rand Fishkin
Founder, SEOmoz
“
SPEAKING AT INBOUND 2013
Marketers need
to build digital
relationships
and reputation
before closing a
sale.
Chris Brogan
Founder, New Marketing Labs
“
I wanted to reinvent
charity. I thought it
had become broken
and stigmatized.
The word means
'love,' and I truly
believe that giving
time, talent, money
is wholly
redemptive.
Scott Harrison
CEO, charity: water
“
SPEAKING AT INBOUND 2013
To be successful
and grow your business
and revenues, you must
match the way you
market your products
with the way your
prospects learn about
and shop for your
products.
Brian Halligan
CEO & Co-founder, HubSpot
“
Image Credit: Lee An
SPEAKING AT INBOUND 2013
Spending money on
others provides a bigger
happiness boost than
spending money on
yourself.
“
Elizabeth Dunn
Best-Selling Author
SPEAKING AT
INBOUND 2013
Worry less about sounding professional
and worry more about creating
remarkable content that other humans
can relate to.
Ann Handley
Chief Content Officer, MarketingProfs
“
SPEAKING AT INBOUND 2013
Effective
engagement is
inspired by the
empathy that
develops simply
by being human.
Image Credit: !
Brian Solis
Principal, Altimeter Group
“
Smartphones are reinventing
the connection between
companies and their customers.
Image Credit: Ziębol!
Rich Miner
Parter, Google Ventures
Co-founder, Android
“
Marketing without data is like driving
with your eyes closed.
Dan Zarrella
Social Media Scientist, HubSpot
“
Image Credit: Lee Ann L.!
SPEAKING AT INBOUND 2013
Think like a
customer.
Image Credit: decafinat
Paul Gillin
Author, The New Influencers
“
Anyone’s job, no
matter what your
position, is about
being effective at
accomplishing your
company’s goals.
“
Rand Fishkin
Founder, SEOmoz
SPEAKING AT INBOUND 2013
We’re all learning here; the best
listeners will end up the smartest.
Image Credit: !
dsassoi!
Charlene Li & Josh Bernoff
Co-Authors, Groundswell
“
Marketing isn’t
magic. There is a
science to it.
Dan Zarrella
Social Media Scientist, HubSpot
“
Image Credit: Lee Ann L.!
SPEAKING AT INBOUND 2013
Holding back
technology to preserve
broken business
models is like allowing
blacksmiths to veto the
internal combustion
engine in order to
protect their
horseshoes.
Don Tapscott & Anthony D. Williams
Co-Authors, Wikinomics
“
The future of
business
is social.
Image Credit: greeka
Barry Libert
CEO, Mzinga
“
The difference between
Sales and Marketing is that
Marketing owns the
message and Sales owns
the relationship.
John Jantsch
Author, Duct Tape Marketing
“
SPEAKING AT INBOUND 2013
Keep your eye
out for hot
topics and
trends. The
media is
constantly
looking for
timely stories.
Image Credit: motograf!
Jim Kukral
Author, ATTENTION!
“
Leadership comes when your hope and your
optimism are matched with a concrete vision of
the future and a way to get there. People won’t
follow you if they don’t believe you can get to
where you say you’re going.
“
Seth Godin
Best-Selling Author
SPEAKING AT INBOUND 2013
Traditional methods
of sales prospecting
are grossly inefficient.
Image Credit: dominiqu
Jill Konrath
Author, Snap Selling
“
Authenticity, honesty, and personal
voice underlie much of what’s
successful on the web.
Rick Levine
Co-Author, The Cluetrain Manifesto
“
Many charities go out
and just ask people for
money; We ask people
for their voice.
Scott Harrison
CEO, charity: water
“ SPEAKING AT INBOUND 2013
Your organization
is becoming
hyperlinked. Whether
you like it or not. It’s
bottom-up; it’s
unstoppable.
David Weinberger
Author, Everything is Miscellaneous
“
The key to making a good forecast is not in
limiting yourself to quantitative information.
Nate Silver
Founder, FiveThirtyEight.com
“
SPEAKING AT INBOUND 2013
Rand Fishkin
Founder, SEOmoz
Best way to sell something:don’t sell anything. Earnthe awareness, respect, andtrust of those who mightbuy.
“
SPEAKING AT INBOUND 2013
Until Facebook camealong, there washardly anywhere on thepublic internet where youhad to operate with yourreal name.
David Kirkpatrick
Author, The Facebook Effect
“
By listening, marketing will
re-learn how to talk.
Doc Searls & David Weinberger
Co-Authors, The Cluetrain Manifesto
“
A thrilled customer is the most potent marketing
asset your organization can leverage.
John Jantsch
Author, Duct Tape Marketing
“
SPEAKING AT INBOUND 2013
Companies need
connections to their
markets to create
long-term loyalty.
Charlene Li & Josh Bernoff
Authors, Groundswell
“
Be passionate about the
culture and the business,
and remain positive,
because it inspires others.
Barry Libert
CEO, Mzinga
“
Good is the enemy of great...
The vast majority of good
companies remain just that—
good, but not great.
Image Credit: Charles
Jim Collins
Author, Good to Great
“
On average, people
should be more skeptical
when they see numbers.
They should be more
willing to play around
with the data themselves.
Nate Silver
Founder, FiveThirtyEight.com
“
SPEAKING AT INBOUND 2013
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
In this age of
microblogging and two-
second sound bites,
almost no one has the
attention span, or time,
to read more than a few
sentences.
Tim Frick
Author, Return on Engagement
“
Once you have your
questions and stories, map
them to the buying process
— just as your prospect
will experience them.
Ardath Albee
Author, Emarketing Strategies for the Complex Sale
“
Internet word of
mouth is extremely
important. You see
what the most vocal
consumers have to
say about you and
about your
competitors -- and
they're saying it
without necessarily
knowing you're
watching them.
Steve Rubel
Chief Content Strategist, Edelman
“
SPEAKING AT INBOUND 2013
You want to
invent new ideas,
not new rules.
Image Credit:!
doug88888!
Dan Heath
Co-Author, Made to Stick
“
Content is the fuel that powers the
inbound marketing machine. Without gas,
your car can't go anywhere. Without your
car, burning fuel is a dangerous mess.
Laura Fitton
Inbound Marketing Evangelist, HubSpot
“
SPEAKING AT INBOUND 2013
Those who build
and perpetuate
mediocrity… are
motivated more by
the fear of being
left behind. Jim Collins
Author, Good to Great
“
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Money follows
passion —
not the other
way around.
TWEET EBOOK!
Image Credit: BlakJakDavy!
David Siteman Garland
Host, Rise to the Top
“
In that age of ambient
intelligence -- of
information
everywhere --
marketing will need to
be contextual, and
brands will have to
align their interests
with the interests of
their prospects and
customers.
Dan Lyons
Marketing Fellow, HubSpot
“
SPEAKING AT INBOUND 2013
Companies
need to lighten
up and take
themselves
less seriously.
They need to
get a sense of
humor.
Doc Searls & David Weinberger
Co-Authors, The Cluetrain Manifesto
“
Faith in yourself, in
your friends, in your
colleagues, and
most of all, faith in
your ability to impact
our future is the best
strategy I know.
“
Seth Godin
Best-Selling Author
SPEAKING AT INBOUND 2013
COME SEE THESE SPEAKERS AND
MORE AT INBOUND 2013.
August 19-22, 2013
Hynes Convention Center
Seth Godin
Nate Silver
Scott Harrison
Nancy Duarte
Marcus Sheridan
Ann Handley
Mike Volpe
CC Chapman
Steve Rubel
Erika Napoletano
Mark Roberge
Dan Zarrella
Laura Fitton
John Jantsch
Amber Naslund
Tim Washer
David Meerman Scott
Rand Fishkin
Dan Lyons
Ramon Deleon
Susan Piver
Elizabeth Dunn
Paull Young
Brian Halligan
Dharmesh Shah
SPEAKING AT INBOUND 2013

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  • 4. And we thought you would, too. Here are 101 awesome marketing quotes.* *With some special appearances from our INBOUND 2013 speakers.
  • 5. Spending energy to understand the audience and carefully crafting a message that resonates with them means making a commitment of time and discipline to the process. Nancy Duarte President & CEO, Duarte Design “ SPEAKING AT INBOUND 2013
  • 6. When you enchant people, your goal is not to make money from them or to get them to do what you want, but to fill them with great delight. Guy Kawasaki Former Chief Evangelist, Apple Co-founder, Alltop.com “
  • 7. Great content is the best sales tool in the world. Marcus Sheridan Author, The Sales Lion Blog “ SPEAKING AT INBOUND 2013
  • 8. Remarkable social media content and great sales copy are pretty much the same — plain spoken words designed to focus on the needs of the reader, listener, or viewer. Brian Clark Founder, Copyblogger “
  • 9. Make the customer the hero of your story. Ann Handley Chief Content Officer, MarketingProfs “ SPEAKING AT INBOUND 2013
  • 10. If you wait until there is another case study in your industry, you will be too late. Seth Godin Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 11. Instead of one- way interruption, web marketing is about delivering useful content at just the precise moment that a buyer needs it. David Meerman Scott Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 12. The next time you hear a social media myth, question it. Ask for the proof, and ask out loud. Dan Zarrella Social Media Scientist, HubSpot “ SPEAKING AT INBOUND 2013
  • 13. Bring the best of your authentic self to every opportunity. Image Credit: snre John Jantsch Author, Duct Tape Marketing “ SPEAKING AT INBOUND 2013
  • 14. Your culture is your brand. Image Credit: TerryJohnston Tony Hsieh CEO, Zappos.com “
  • 15. You can’t just ask customers what they want and then try to give that to them. Steve Jobs Former CEO, Apple “
  • 16. You must embrace the true value of your organization and develop a referral system that allows you to bring the best of your authentic self to every opportunity. John Jantsch Author, Duct Tape Marketing “ SPEAKING AT INBOUND 2013
  • 17. The only way to put out a social media fire is with social media water." Image Credit: fox_kiyo Ramon Deleon Social Media Marketer, Domino’s “ SPEAKING AT INBOUND 2013
  • 18. For a long time we were taught that our role in communications was, for the lack of a better term, how to lie. Lie about what the company wants out there. Now it’s more about how do you tell a compelling story about your company. Rick Turoczy Co-founder, Portland Incubator Experiment “ SPEAKING AT INBOUND 2013
  • 19. More contact means more sharing of information, gossiping, exchanging, engaging — in short, more word of mouth. Image Credit: questin Gary Vaynerchuk Best-Selling Author “
  • 20. There’s a lot of fear-mongering about “losing control” of your brand online, when, in fact, you’ve got control over as much as you always have: how you present your business and how you act. Amber Naslund Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 21. There is no black magic to successfully attracting customers via the web. Rand Fishkin Founder, SEOmoz “ SPEAKING AT INBOUND 2013
  • 22. …one way to sell a consumer something in the future is simply to get his or her permission in advance. Seth Godin Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 23. Success is making those who believed in you look brilliant. Dharmesh Shah CTO & Co-founder, HubSpot “ SPEAKING AT INBOUND 2013
  • 24. Let your originality – your specialness, your brand personality – come through in your online content. Ann Handley & C.C. Chapman Author, Content Rules “ SPEAKING AT INBOUND 2013
  • 25. When you want to change things, you won’t please everyone. Sheryl Sandberg Chief Operating Officer at Facebook “
  • 26. Don’t talk about your product like it’s a dad-gum rainbow. Marcus Sheridan Author, The Sales Lion Blog “ SPEAKING AT INBOUND 2013
  • 27. The weird set an example for the rest of us. They raise the bar; they show us through their actions that in fact we’re wired to do the new, not to comply with someone a thousand miles away. Seth Godin Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 28. Good innovators typically think very big and they think very small. New ideas are sometimes found in the most granular details of a problem where few others bother to look. Nate Silver Founder, FiveThirtyEight.com “ SPEAKING AT INBOUND 2013
  • 29. No matter what, the very first piece of social media real estate I’d start with is a blog. Chris Brogan Founder, New Marketing Labs “
  • 30. Focus on the core problem your business solves and put out lots of content and enthusiasm, and ideas about how to solve that problem. Laura Fitton Inbound Marketing Evangelist, HubSpot “ SPEAKING AT INBOUND 2013
  • 31. Instead of one-way interruption, web marketing is about delivering useful content at just the precise moment that a buyer needs it. David Meerman Scott Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 32. Don’t find customers for your products; find products for your customers. Seth Godin Best-Selling Author“ SPEAKING AT INBOUND 2013
  • 33. People shop and learn in a whole new way compared to just a few years ago, so marketers need to adapt or risk extinction. Brian Halligan CEO & Co-founder, HubSpot “ SPEAKING AT INBOUND 2013
  • 34. People don’t trust businesses the way they used to … For the first time we found that the most trusted sources were ‘a person such as yourself or a peer’. Steve Rubel Chief Content Strategist, Edelman “ SPEAKING AT INBOUND 2013
  • 35. Social media are tools. Real time is a mindset. David Meerman Scott Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 36. For B2B Marketers, our biggest obstacles are usually complexity and fear of failure. We need to be willing to fail. Image Credit: Fr. Stephen, MSC Tim Washer Corporate Comedian, Cisco “ SPEAKING AT INBOUND 2013
  • 37. Dan Lyons Marketing Fellow, HubSpot My theory is that in the age of the internet, it’s what you write, not where you write it, that matters.“ SPEAKING AT INBOUND 2013
  • 38. It no longer makes economic sense to send an advertising message to the many in hopes of persuading the few. M. Lawrence Light Former Chief Marketing Officer, McDonalds “
  • 39. Shifting from buying stuff to buying experiences, and from spending on yourself to spending on others, can have a dramatic impact on happiness. Elizabeth Dunn Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 40. In today’s information age of Marketing and Web 2.0, a company’s website is the key to their entire business. Marcus Sheridan Author, The Sales Lion Blog “ SPEAKING AT INBOUND 2013
  • 41. Increasingly, the mass marketing is turning into a mass of niches. Chris Anderson Best-Selling Author “
  • 42. So as I thought about it, the most important "tool" you can have today in business is insatiable curiosity. The minute you lose it, you're dead. Steve Rubel Chief Content Strategist, Edelman “ SPEAKING AT INBOUND 2013
  • 43. You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new. Image Credit: Kevin N. Murphy ! ! Steve Jobs Former CEO, Apple “
  • 44. When are you going to admit that there is something glorious about being you? “ Erika Napoletano Best-Selling Author SPEAKING AT INBOUND 2013
  • 45. Don’t be afraid to get creative and experiment with your marketing. Mike Volpe CMO, HubSpot “ SPEAKING AT INBOUND 2013
  • 46. Confidence is the willingness to be as ridiculous, luminous, intelligent, and kind as you really are, without embarrassment. Susan Piver Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 47. The way you can understand all of the social media is as the creation of a new kind of public space. Image Credit: ghirson Danah Boyd Social Media Researcher, Microsoft “
  • 48. A blog is a great way to connect more deeply with your existing or would-be customers, build a community around your business, give a human personality and “voice” to an organization, evolve your business and relationships in sometimes unexpected or surprising ways, and yes, drive sales. Ann Handley Chief Content Officer, MarketingProfs “ SPEAKING AT INBOUND 2013
  • 49. Marketing today is much more like sailing than driving. Your boat is the brand. If you point your boat in the right direction, follow the winds/currents, and steer, you will get the boat to go where you want it. Marketers should become the wind, but accept that they’re at the mercy of the currents and weather. Steve Rubel Chief Content Strategist, Edelman “ SPEAKING AT INBOUND 2013
  • 50. For corporate marketers, podcasting is low-hanging fruit. Paul Gillin Author, The New Influencers “
  • 51. Before you create any more “great content,” figure out how you are going to market it first. Image Credit:cadfael1979! Joe Pulizzi & Newt Barrett Co-Authors, Get Content Get Customers “
  • 52. The signal is the truth. The noise is what distracts us from the truth. Nate Silver Founder, FiveThirtyEight.com “ SPEAKING AT INBOUND 2013
  • 53. D! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Inspiration is the most important part of our digital strategy. Image Credit:! notashamed! Paull Young Director of Digital, charity: water “ SPEAKING AT INBOUND 2013
  • 54. Increasingly, search is our mechanism for how we understand ourselves, our world, and our place within it. Image Credit: ! MicMacPics1! John Battelle Founder, Federated Media Publishing “
  • 55. How dare you settle for less when the world has made it so easy for you to be remarkable? Seth Godin Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 56. If you have more money than brains, you should focus on outbound marketing. If you have more brains than money, you should focus on inbound marketing. Image Credit: RangerRick! Guy Kawasaki Former Chief Evangelist, Apple Co-founder, Alltop.com “
  • 57. Quit counting fans, followers, and blog subscribers like bottle caps. Think, instead, about what you’re hoping to achieve with and through the community that actually cares about what you’re doing. Amber Naslund Best-Selling Author “ SPEAKING AT INBOUND 2013
  • 58. Creating an interesting presentation requires a more thoughtful process than throwing together the blather that we’ve come to call a presentation today. Spending energy to understand the audience and carefully crafting a message that resonates with them means making a commitment of time and discipline to the process. Nancy Duarte President & CEO, Duarte Design “ SPEAKING AT INBOUND 2013
  • 59. Find interesting stories to tell – look to your customers or challenges in your industry. Don’t worry so much about talking about your products. Build an audience first with compelling stories. “ Tim Washer Corporate Comedian, Cisco SPEAKING AT INBOUND 2013
  • 60. In a way, the web is like your Hollywood agent: It speaks for you whenever you’re not around to comment. Image Credit:! Chris Brogan & Julien Smith Co-Authors, Trust Agents “
  • 61. You can’t expect to just write and have visitors come to you— that’s too passive. Anita Campbell Founder & CEO, SmallBizTrends.com “
  • 62. For business, our internet love affair was a gift from the gods. Image Credit:! CarbonNYC! Gary Vaynerchuk Best-Selling Author “
  • 63. The best companies win with inbound marketing by deeply engaging and aligning with their sales department so both parts of the business are more measurable, scalable, and effective. Image Credit: Lee Ann L.! Mark Roberge SVP of Sales & Services, HubSpot “ SPEAKING AT INBOUND 2013
  • 64. To trust agents, hyperlinks are the 21st century equivalent of the name-dropper. Chris Brogan & Julien Smith Co-Authors, Trust Agents “
  • 65. Don’t build links. Build relationships. Rand Fishkin Founder, SEOmoz “ SPEAKING AT INBOUND 2013
  • 66. Marketers need to build digital relationships and reputation before closing a sale. Chris Brogan Founder, New Marketing Labs “
  • 67. I wanted to reinvent charity. I thought it had become broken and stigmatized. The word means 'love,' and I truly believe that giving time, talent, money is wholly redemptive. Scott Harrison CEO, charity: water “ SPEAKING AT INBOUND 2013
  • 68. To be successful and grow your business and revenues, you must match the way you market your products with the way your prospects learn about and shop for your products. Brian Halligan CEO & Co-founder, HubSpot “ Image Credit: Lee An SPEAKING AT INBOUND 2013
  • 69. Spending money on others provides a bigger happiness boost than spending money on yourself. “ Elizabeth Dunn Best-Selling Author SPEAKING AT INBOUND 2013
  • 70. Worry less about sounding professional and worry more about creating remarkable content that other humans can relate to. Ann Handley Chief Content Officer, MarketingProfs “ SPEAKING AT INBOUND 2013
  • 71. Effective engagement is inspired by the empathy that develops simply by being human. Image Credit: ! Brian Solis Principal, Altimeter Group “
  • 72. Smartphones are reinventing the connection between companies and their customers. Image Credit: Ziębol! Rich Miner Parter, Google Ventures Co-founder, Android “
  • 73. Marketing without data is like driving with your eyes closed. Dan Zarrella Social Media Scientist, HubSpot “ Image Credit: Lee Ann L.! SPEAKING AT INBOUND 2013
  • 74. Think like a customer. Image Credit: decafinat Paul Gillin Author, The New Influencers “
  • 75. Anyone’s job, no matter what your position, is about being effective at accomplishing your company’s goals. “ Rand Fishkin Founder, SEOmoz SPEAKING AT INBOUND 2013
  • 76. We’re all learning here; the best listeners will end up the smartest. Image Credit: ! dsassoi! Charlene Li & Josh Bernoff Co-Authors, Groundswell “
  • 77. Marketing isn’t magic. There is a science to it. Dan Zarrella Social Media Scientist, HubSpot “ Image Credit: Lee Ann L.! SPEAKING AT INBOUND 2013
  • 78. Holding back technology to preserve broken business models is like allowing blacksmiths to veto the internal combustion engine in order to protect their horseshoes. Don Tapscott & Anthony D. Williams Co-Authors, Wikinomics “
  • 79. The future of business is social. Image Credit: greeka Barry Libert CEO, Mzinga “
  • 80. The difference between Sales and Marketing is that Marketing owns the message and Sales owns the relationship. John Jantsch Author, Duct Tape Marketing “ SPEAKING AT INBOUND 2013
  • 81. Keep your eye out for hot topics and trends. The media is constantly looking for timely stories. Image Credit: motograf! Jim Kukral Author, ATTENTION! “
  • 82. Leadership comes when your hope and your optimism are matched with a concrete vision of the future and a way to get there. People won’t follow you if they don’t believe you can get to where you say you’re going. “ Seth Godin Best-Selling Author SPEAKING AT INBOUND 2013
  • 83. Traditional methods of sales prospecting are grossly inefficient. Image Credit: dominiqu Jill Konrath Author, Snap Selling “
  • 84. Authenticity, honesty, and personal voice underlie much of what’s successful on the web. Rick Levine Co-Author, The Cluetrain Manifesto “
  • 85. Many charities go out and just ask people for money; We ask people for their voice. Scott Harrison CEO, charity: water “ SPEAKING AT INBOUND 2013
  • 86. Your organization is becoming hyperlinked. Whether you like it or not. It’s bottom-up; it’s unstoppable. David Weinberger Author, Everything is Miscellaneous “
  • 87. The key to making a good forecast is not in limiting yourself to quantitative information. Nate Silver Founder, FiveThirtyEight.com “ SPEAKING AT INBOUND 2013
  • 88. Rand Fishkin Founder, SEOmoz Best way to sell something:don’t sell anything. Earnthe awareness, respect, andtrust of those who mightbuy. “ SPEAKING AT INBOUND 2013
  • 89. Until Facebook camealong, there washardly anywhere on thepublic internet where youhad to operate with yourreal name. David Kirkpatrick Author, The Facebook Effect “
  • 90. By listening, marketing will re-learn how to talk. Doc Searls & David Weinberger Co-Authors, The Cluetrain Manifesto “
  • 91. A thrilled customer is the most potent marketing asset your organization can leverage. John Jantsch Author, Duct Tape Marketing “ SPEAKING AT INBOUND 2013
  • 92. Companies need connections to their markets to create long-term loyalty. Charlene Li & Josh Bernoff Authors, Groundswell “
  • 93. Be passionate about the culture and the business, and remain positive, because it inspires others. Barry Libert CEO, Mzinga “
  • 94. Good is the enemy of great... The vast majority of good companies remain just that— good, but not great. Image Credit: Charles Jim Collins Author, Good to Great “
  • 95. On average, people should be more skeptical when they see numbers. They should be more willing to play around with the data themselves. Nate Silver Founder, FiveThirtyEight.com “ SPEAKING AT INBOUND 2013
  • 96.                   In this age of microblogging and two- second sound bites, almost no one has the attention span, or time, to read more than a few sentences. Tim Frick Author, Return on Engagement “
  • 97. Once you have your questions and stories, map them to the buying process — just as your prospect will experience them. Ardath Albee Author, Emarketing Strategies for the Complex Sale “
  • 98. Internet word of mouth is extremely important. You see what the most vocal consumers have to say about you and about your competitors -- and they're saying it without necessarily knowing you're watching them. Steve Rubel Chief Content Strategist, Edelman “ SPEAKING AT INBOUND 2013
  • 99. You want to invent new ideas, not new rules. Image Credit:! doug88888! Dan Heath Co-Author, Made to Stick “
  • 100. Content is the fuel that powers the inbound marketing machine. Without gas, your car can't go anywhere. Without your car, burning fuel is a dangerous mess. Laura Fitton Inbound Marketing Evangelist, HubSpot “ SPEAKING AT INBOUND 2013
  • 101. Those who build and perpetuate mediocrity… are motivated more by the fear of being left behind. Jim Collins Author, Good to Great “
  • 102.                     Money follows passion — not the other way around. TWEET EBOOK! Image Credit: BlakJakDavy! David Siteman Garland Host, Rise to the Top “
  • 103. In that age of ambient intelligence -- of information everywhere -- marketing will need to be contextual, and brands will have to align their interests with the interests of their prospects and customers. Dan Lyons Marketing Fellow, HubSpot “ SPEAKING AT INBOUND 2013
  • 104. Companies need to lighten up and take themselves less seriously. They need to get a sense of humor. Doc Searls & David Weinberger Co-Authors, The Cluetrain Manifesto “
  • 105. Faith in yourself, in your friends, in your colleagues, and most of all, faith in your ability to impact our future is the best strategy I know. “ Seth Godin Best-Selling Author SPEAKING AT INBOUND 2013
  • 106. COME SEE THESE SPEAKERS AND MORE AT INBOUND 2013. August 19-22, 2013 Hynes Convention Center Seth Godin Nate Silver Scott Harrison Nancy Duarte Marcus Sheridan Ann Handley Mike Volpe CC Chapman Steve Rubel Erika Napoletano Mark Roberge Dan Zarrella Laura Fitton John Jantsch Amber Naslund Tim Washer David Meerman Scott Rand Fishkin Dan Lyons Ramon Deleon Susan Piver Elizabeth Dunn Paull Young Brian Halligan Dharmesh Shah SPEAKING AT INBOUND 2013