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Town Meeting 11/2/2010

  1. Town Meeting | November 2nd 2010
  2. The Agenda: • State Of The Quirky • Announcements & New Initiatives • Ridiculously Candid Q&A
  3. Product by The Numbers: 73 Started The Process 60 Have Launched 17 Have Hit Threshold 9 Shipping Now 8 In production
  4. User Rewards: $150,000.00 $112,500.00 $75,000.00 $37,500.00 $0 month 3 4 5 6 7 8 9
  5. Sales
  6. 2010 Revenue To Date 400 300 200 100 0 Q1 Q2 Q3
  7. 2010 Revenue By Channel 300 225 150 75 0 Q1 Q2 Q3 Direct Sales Indirect Sales
  8. International Distribution: Quirky Products are now sold in 20 countries. Roughly 3 countries being added each month
  9. Service
  10. Number Of Emails: 4000 3000 In October we 2000 Responded to 3,258 Emails. 1000 0 Feburary May July October
  11. Average Email Response Time: 1400 1050 Average response 700 time is down 45% 350 0 August Today
  12. Technology
  13. Since Version 3 Launched: • pages per visit increased from 8.45 to 7.09 • Idea submissions WAY up! • time on site increased from 6:18 to 7:42 • site loads 2x faster (500 milliseconds, to 200) • last weeks traffic was 120% above average. • The shopping cart has provided a 4x increase in the amount of direct sales. • (data SKU’d by parade article.... but still awesome)
  14. pending balance. our bad. all good now.
  15. Top of our List: • evaluation usability (unlimited voting first step in long roadmap) • image resizing and zoom • more robust IE compatibility • site contrast / readability
  16. People
  17. Quirky Staff Members: 30 23 We started this year 15 at 5, we’ll close it out at 30+. 8 0 Q4/09 Q1/10 Q2/10 Q3/10 Today
  18. Meet The Newbies: John Lott - CFO Chad Hetherington - Sales Kate Vallon - Design Adam Paskow - Design Nancy Chen - Inventory Marc Lashley - Freight & Logistics Susan Lovanglo - Keeping it Clean Farris Elmasu - Design
  19. Products & Operations
  20. HOLY BALLS! 2 PRODUCTS A WEEK.
  21. Tape Stamp
  22. Tape Stamp, Will Make Wrap Your Stuff Easy, Next Christmas. :(
  23. ....To Be Continued
  24. The Future
  25. Product Improvements & Line Extensions How we intend to react to market demand by expanding and improving existing products
  26. Product Line Extensions & Improvements: Feature Additions: • Quirky will make running changes • Quirky will launch products under a based on market feedback new ‘product’ • Influencers remain constant. • Current influencers will dilute down to 80% ownership in new product. • Pre-sale will not take place • Influencers who work on the new projects will account for 20% • Pre-sale will be one of the phases.
  27. Some Recent Design Tweaks:
  28. Some Recent Design Tweaks:
  29. Some Recent Design Tweaks:
  30. Upcoming Line Extension Projects: Pivot Power Mini
  31. The Future Of Brief Based Projects. How our second product every week will grow the community, deliver great products, and increase sales.
  32. Where to they come from: • Quirky (line extensions / category development) • Retail Partners (domestic / international) • And now... Affinity groups.
  33. Video Guest.
  34. Briefs Moving Forward: • We will launch a public, rolling 4-week calendar by the end of November.
  35. PR & Marketing. Spreading the word.
  36. Some Upcoming Press Hits: • laptop magazine - trek support • good housekeeping - cloak • american airlines - switch  and click n cook • iee spectrum - switch • newsday - contort • vogue.com - cloak • american airlines - switch n click n cook • delta airlines magazine - cloak • enroute airlines magazine - digidudes • alaska airlines magazine - quirky feature article • macworld - cloak • i create  UK- cloak • icreate france - trek support powercurl • hustler magazine - scratch n scroll and digidude • urban male magazine - boil buoy • clin d'oiel - cloak • advanced photoshop magazine - scratch n scroll • san antonio  magazine - trek support • superinteressante brazil - trek support
  37. Design School Tour First Quarter 2011
  38. Technology. The Next Big Thing.
  39. Badged in the middle of november
  40. Products.
  41. Product by The Numbers: 73 Started The Process 60 Have Launched 17 Have Hit Threshold 9 Shipping Now 8 In production
  42. Product by The Numbers: 73 Started The Process 60 Have Launched 17 Have Hit Threshold 9 Shipping Now 8 In production
  43. Tonight, Things Change.
  44. Video Guest.
  45. We’re Going To Retail.
  46. Product by The Numbers: 73 Started The Process 60 Have Launched 17 Have Hit Threshold 9 Shipping Now 8 In production
  47. Products After Today: 73 Started The Process 60 Have Launched 27 Have Hit Threshold 9 Shipping Now 18 In production
  48. By the Percentage: 28% Products green-lit 45% Products green-lit
  49. Quirky’s At Retail. Anticipating Your Unanswered Questions. • who? • when? • what? • how are retailers involved in eval? • how does this effect pre-sale moving forward?
  50. Pre-Sale in A Retail World: The process will proceed as normal. If a retailer purchases a product out of threshold, we’ll work on it behind the scenes, and push it out of threshold once it is ready to ship.
  51. Products & Operations
  52. Broom Groomer.
  53. Some Recent Design Tweaks:
  54. We believe our green light % will be over 55%
  55. Everything else we talked about... and a World Class Service Organization.
  56. Beginning November 15th: We’ll be open from 8am-9pm Eastern.
  57. • Two New Ambassadors • Currently Seeking A Head Of Service. If you know anyone at a fantastic service organization, pass them our way.
  58. What this means for us all as partners.
  59. We’re Hiring!
  60. • Ruby on Rails Web Developer • Senior Mechanical Engineer • Senior Industrial Designer • VP Of Service
  61. The Next 90 Days Will Test Us All. Lets Not Fuck Up.
  62. No Holds Barred Q&A
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