Hear Bob Larrivee, Director of Custom Research at AIIM, moderate a panel of leading organizations who augmented SharePoint installations for rapid process improvement. - Hear how 2 industry leaders have solved for SharePoint limitations around process and project management - Learn ways to rapidly develop applications for collaboration - See results of a SharePoint survey of a 420+ IT professionals conducted by AIIM International

1. How EMC and FedEx
Overcame SharePoint Limitations
MARCH 26, 2015
FedEx Office is a registered trademark of Federal Express Corporation. EMC and the EMC logo are registered trademarks or EMC Corporation.
AIIM is a trademark of Association for Information and Image Management International. Intuit QuickBase is a registered trademark of Intuit Inc.
Expert Panelists: Moderated By:

2. Agenda
• Introductions
• AIIM & Recent Survey (Feb. 2015)
• Moderator Q&A with Expert Panelists
• How Intuit QuickBase is helping EMC & FedEx
• Q&A with Attendees
TODAY’S AGENDA

3. INTRODUCTIONS
Eric Bristol, Host
Intuit QuickBase, Marketing
Bob Larrivee, Moderator
AIIM, Director of Research
Expert Panelists:
Ed Zacchini
EMC, Sr. Consultant Technical Programs
Industry Solutions Engineering
Josh Miller
FedEx Office, Program Manager
Ops Effectiveness
Introductions

4. MODERATING TODAY
Bob Larrivee
Director of Research, AIIM
Over 30 years of industry experience in the application of
advanced technologies and process improvement.
Passionate about sharing knowledge and experience with
organizations seeking to improve their operations,
embrace technology and drive their business forward.
AIIM is a global, non-profit association dedicated to
growing and supporting the information management
community for over 70 years. There are 80,000 members.
linkedin.com/in/boblarrivee
@BobLarrivee

5. AIIM RESEARCH: LIMITED EXPANSION
Limited Expansion with SharePoint
45% of survey respondents are
having issues expanding the use of
Sharepoint for more business
processes.
Industry Watch: Connecting and Optimizing SharePoint. Survey from: AIIM (Association for Information and Image
Management) © AIIM 2015, www.aiim.org Full article: www.aim.org/research

6. AIIM RESEARCH: THIRD PARTY ENHANCEMENTS
Workflow and BPM
54% have implemented/plan to
implement 3rd party enhancements for
workflow and BPM (Business Process
Management)

7. AIIM RESEARCH: QUOTES
When asked about SharePoint Deployments
15% use out of the box SharePoint
39% have only limited customization
There is uncertainty about Microsoft’s Road
Map

8. AIIM RESEARCH CONCLUSIONS AND RECOMMENDATIONS
AIIM Conclusions & Recommendations
“It is unfortunate that a product that pioneered browser-based
website collaboration has found itself blindsided by many new
and more agile collaboration tool-builders, designed
specifically for cloud and mobile.”
“Many businesses are looking for Business Process
Management tools.”
“Businesses are looking to build out more customizations
with 3rd party products.”

9. INTRO TO EXPERT PANEL FROM EMC AND FEDEX
Ed Zacchini
EMC, Sr. Global Manager, Industry Solutions Engineering
Josh Miller
FedEx Office, Program Manager, Ops Effectiveness

10. TECHNOLOGY TO THE FRONT LINE
Technology to the Front Line.
The AIIM research indicates that businesses are struggling to use SharePoint
as the tool that empowers the average business user with technology to support
their bottom line, with the quick turnarounds our businesses need today.
• Competing priorities leave IT stretched thin.
• Very cumbersome for new users.
• Not intuitive for user functionality.

11. TECHNOLOGY TO THE FRONT LINE
Technology to the Front Line.
We have seen the technology landscape change over the past few years to
better serve the front lines of the business, how has this changed in your
business and the type of tools you need?
• Aligning resources across
functional groups
• Important to work cross functional
• Need a flexible tool where you
can prototype and get instant feedback

12. PROJECT MANAGEMENT & BUSINESS PROCESS MANAGEMENT
Project Management &
Business Process Management.
According to AIIM research, 45% are having issues expanding their use of
Sharepoint for business process. Why is workflow important to you and why
SharePoint is limiting in helping with workflow?
• Create a great customer experience
• Need to streamline processes
• SharePoint required experience in coding

13. USING QUICKBASE TO SOLVE THESE PAINS
Three main challenges with how
SharePoint serves the marketplace:
• Speed to action.
• Empowering your front line.
• Business process management.
Using QuickBase to Solve These Pains.

14. USING QUICKBASE TO SOLVE THESE PAINS
Speed to Action
Speed to Action is important for any business, how are you
using tools to be nimble and quick, and what the value to
your business?
• Real time updates
• Ready built apps
• Quickly create Reports

15. USING QUICKBASE TO SOLVE THESE PAINS
Empowering Front Lines
Can you tell us how you’ve been able to empower the front
lines and the value to your business?
• Critical to get feedback
• Their voice is heard
• Need to capture their insights

16. USING QUICKBASE TO SOLVE THESE PAINS
Business Outcomes As a Result
What has been the end results or business outcomes of
these changes in the way you build apps and work with
your stakeholders?
• Powerful insights
• Justification of resources
• Accelerate growth ahead of competition

17. QUESTIONS AND ANSWERS
Summary of SharePoint Challenges
• Business Process
• Project Management
• Speed to action
• Empowering front line

18. QUESTIONS & ANSWERS
Sign up for a QuickBase Demo:
http://quickbase.intuit.com/webinars
Questions & Answers
(Type questions in the chat or Q&A window)
FedEx Office is a registered trademark of Federal Express Corporation. EMC and the EMC logo are registered
trademarks or EMC Corporation. AIIM is a trademark of Association for Information and Image Management
International. Intuit QuickBase is a registered trademark of Intuit Inc.