SlideShare a Scribd company logo

06 usability testing metrics

•
•
Dr. V Vorvoreanu
Dr. V Vorvoreanu

The document discusses four types of usability metrics: performance metrics like task success, time on task, errors, and efficiency; issue metrics which identify usability issues and their severity; behavioral metrics which observe verbal and nonverbal user behavior; and self-reported metrics involving ease of use, satisfaction, clarity, and comprehension as assessed by users.

EducationTechnologyDesign
1 of 12
Usability Metrics
1 Performance 2 Issue metrics 3 Behavioral 4 Self-reported
1 Performance Task success Time on task Errors Efficiency 2 Issue metrics 3 Behavioral 4 Self-reported
1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral 4 Self-reported
1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral Obs:Verbal bhvr Obs: Nonverbal bhvr 4 Self-reported
1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral Obs:Verbal bhvr Issue Severity 4 Self-reported Ease Satisfaction Clarity Comprehension etc.
The Usability Test
1 Opening 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks 4 Post-session Questionnaire
1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire C. Post-task questionnaire B. Task D. Post-task interview 4 Post-session Questionnaire
1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire C. Post-task questionnaire B. Task D. Post-task interview 4 Post-session Questionnaire A. Satisfaction B. Organization C. Clarity D. Aesthetics

Recommended

Usability reporting
Usability reportingUsability reporting
Usability reportingDr. V Vorvoreanu
 
Keeping track of open data in times of political change - David Zamora (Open ...
Keeping track of open data in times of political change - David Zamora (Open ...Keeping track of open data in times of political change - David Zamora (Open ...
Keeping track of open data in times of political change - David Zamora (Open ...mysociety
 
Testing chapter 5
Testing chapter 5Testing chapter 5
Testing chapter 5acoma98
 
manish resume
manish resumemanish resume
manish resumeManish Tiwari
 
Jing Enhanced West Point Bridge Builder
Jing Enhanced West Point Bridge BuilderJing Enhanced West Point Bridge Builder
Jing Enhanced West Point Bridge BuilderScottieVK
 
menus controls
menus controlsmenus controls
menus controlsDr. V Vorvoreanu
 
Information architecture
Information architectureInformation architecture
Information architectureDr. V Vorvoreanu
 
usability testing - usability metrics and wea
usability testing - usability metrics and weausability testing - usability metrics and wea
usability testing - usability metrics and weaDr. V Vorvoreanu
 

Recommended

Usability reporting
Usability reportingUsability reporting
Usability reportingDr. V Vorvoreanu
 
Keeping track of open data in times of political change - David Zamora (Open ...
Keeping track of open data in times of political change - David Zamora (Open ...Keeping track of open data in times of political change - David Zamora (Open ...
Keeping track of open data in times of political change - David Zamora (Open ...mysociety
 
Testing chapter 5
Testing chapter 5Testing chapter 5
Testing chapter 5acoma98
 
manish resume
manish resumemanish resume
manish resumeManish Tiwari
 
Jing Enhanced West Point Bridge Builder
Jing Enhanced West Point Bridge BuilderJing Enhanced West Point Bridge Builder
Jing Enhanced West Point Bridge BuilderScottieVK
 
menus controls
menus controlsmenus controls
menus controlsDr. V Vorvoreanu
 
Information architecture
Information architectureInformation architecture
Information architectureDr. V Vorvoreanu
 
usability testing - usability metrics and wea
usability testing - usability metrics and weausability testing - usability metrics and wea
usability testing - usability metrics and weaDr. V Vorvoreanu
 
UX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypesUX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypesDr. V Vorvoreanu
 
Platino
PlatinoPlatino
Platinomamen
 
Diary studies - A primer
Diary studies - A primerDiary studies - A primer
Diary studies - A primerBoon Yew Chew
 
Right Way to Wireframe
Right Way to WireframeRight Way to Wireframe
Right Way to WireframeWilliam Evans
 
Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?Vojtech Outulny
 
Presentacion Netcds
Presentacion NetcdsPresentacion Netcds
Presentacion Netcdsguest1a425e4
 
Session 15
Session 15Session 15
Session 15guest91d2b3
 
Noo a ebba-sverd_okt2013
Noo a ebba-sverd_okt2013Noo a ebba-sverd_okt2013
Noo a ebba-sverd_okt2013Ebba Ossiannilsson
 
James Wadsworth
James WadsworthJames Wadsworth
James Wadsworthsistersharpie
 
Project Part 2
Project Part 2Project Part 2
Project Part 2slmsaady
 
Sequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilniusSequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilniusEbba Ossiannilsson
 
01 welcome
01 welcome01 welcome
01 welcomeDr. V Vorvoreanu
 
Trade unions
Trade unionsTrade unions
Trade unionsDenise Guerrero
 
Mm5 ossiannilsson2014
Mm5 ossiannilsson2014Mm5 ossiannilsson2014
Mm5 ossiannilsson2014Ebba Ossiannilsson
 
РИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд регионаРИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд регионаТарасов Константин
 
How to fold clothes (AF)
How to fold clothes (AF)How to fold clothes (AF)
How to fold clothes (AF)anthony fakhry
 
Making your film make sense
Making your film make senseMaking your film make sense
Making your film make senseNINANC
 
user research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviewsuser research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviewsDr. V Vorvoreanu
 
Ossiannilsson130604 efmd
Ossiannilsson130604 efmdOssiannilsson130604 efmd
Ossiannilsson130604 efmdEbba Ossiannilsson
 
Ossiannilsson130322 dalarna
Ossiannilsson130322 dalarnaOssiannilsson130322 dalarna
Ossiannilsson130322 dalarnaEbba Ossiannilsson
 
Understanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent AssistantsUnderstanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent AssistantsJulia Kiseleva
 
Understanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsUnderstanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsJulia Kiseleva
 

More Related Content

Viewers also liked

UX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypesUX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypesDr. V Vorvoreanu
 
Platino
PlatinoPlatino
Platinomamen
 
Diary studies - A primer
Diary studies - A primerDiary studies - A primer
Diary studies - A primerBoon Yew Chew
 
Right Way to Wireframe
Right Way to WireframeRight Way to Wireframe
Right Way to WireframeWilliam Evans
 
Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?Vojtech Outulny
 
Presentacion Netcds
Presentacion NetcdsPresentacion Netcds
Presentacion Netcdsguest1a425e4
 
Project Part 2
Project Part 2Project Part 2
Project Part 2slmsaady
 
Sequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilniusSequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilniusEbba Ossiannilsson
 
РИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд регионаРИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд регионаТарасов Константин
 
How to fold clothes (AF)
How to fold clothes (AF)How to fold clothes (AF)
How to fold clothes (AF)anthony fakhry
 
Making your film make sense
Making your film make senseMaking your film make sense
Making your film make senseNINANC
 
user research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviewsuser research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviewsDr. V Vorvoreanu
 

Viewers also liked (20)

UX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypesUX Conceptual design - sketches, wireframes, mockups, prototypes
UX Conceptual design - sketches, wireframes, mockups, prototypes
 
Platino
PlatinoPlatino
Platino
 
Diary studies - A primer
Diary studies - A primerDiary studies - A primer
Diary studies - A primer
 
Right Way to Wireframe
Right Way to WireframeRight Way to Wireframe
Right Way to Wireframe
 
Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?Wireframe vs. Mock-up. Why and When?
Wireframe vs. Mock-up. Why and When?
 
Presentacion Netcds
Presentacion NetcdsPresentacion Netcds
Presentacion Netcds
 
Session 15
Session 15Session 15
Session 15
 
Noo a ebba-sverd_okt2013
Noo a ebba-sverd_okt2013Noo a ebba-sverd_okt2013
Noo a ebba-sverd_okt2013
 
James Wadsworth
James WadsworthJames Wadsworth
James Wadsworth
 
Project Part 2
Project Part 2Project Part 2
Project Part 2
 
Sequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilniusSequent e xcellence gu-eo_vilnius
Sequent e xcellence gu-eo_vilnius
 
01 welcome
01 welcome01 welcome
01 welcome
 
Trade unions
Trade unionsTrade unions
Trade unions
 
Mm5 ossiannilsson2014
Mm5 ossiannilsson2014Mm5 ossiannilsson2014
Mm5 ossiannilsson2014
 
РИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд регионаРИФ 2016, Чувашия: Как прокачать digital-бренд региона
РИФ 2016, Чувашия: Как прокачать digital-бренд региона
 
How to fold clothes (AF)
How to fold clothes (AF)How to fold clothes (AF)
How to fold clothes (AF)
 
Making your film make sense
Making your film make senseMaking your film make sense
Making your film make sense
 
user research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviewsuser research part 1 - surveys, focus groups, interviews
user research part 1 - surveys, focus groups, interviews
 
Ossiannilsson130604 efmd
Ossiannilsson130604 efmdOssiannilsson130604 efmd
Ossiannilsson130604 efmd
 
Ossiannilsson130322 dalarna
Ossiannilsson130322 dalarnaOssiannilsson130322 dalarna
Ossiannilsson130322 dalarna
 

Similar to 06 usability testing metrics

Understanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent AssistantsUnderstanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent AssistantsJulia Kiseleva
 
Understanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsUnderstanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsJulia Kiseleva
 
Understanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsUnderstanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsPromoVeTue
 
research methodolgy
research methodolgyresearch methodolgy
research methodolgyAnu Reddy
 
Survey knowledge
Survey knowledgeSurvey knowledge
Survey knowledgeTu Tran
 
Methods of data collection research
Methods of data collection researchMethods of data collection research
Methods of data collection researchVivek Bhattji
 
Scale Development Techniques Presentation.pptx
Scale Development Techniques Presentation.pptxScale Development Techniques Presentation.pptx
Scale Development Techniques Presentation.pptxAnjaliUpadhye1
 
Jose ochoa h2 b_designcyleassesment
Jose ochoa h2 b_designcyleassesmentJose ochoa h2 b_designcyleassesment
Jose ochoa h2 b_designcyleassesmentJose Ochoa
 
An Introduction to Usability Testing
An Introduction to Usability TestingAn Introduction to Usability Testing
An Introduction to Usability TestingLennart Overkamp
 
Presentation seminar on
Presentation seminar on Presentation seminar on
Presentation seminar on Tahsin Hussein
 
How did i miss that bug rtc
How did i miss that bug rtcHow did i miss that bug rtc
How did i miss that bug rtcGerieOwen
 
Steps in Developing A Valid and Reliable Scale.pdf
Steps in Developing A Valid and Reliable Scale.pdf Steps in Developing A Valid and Reliable Scale.pdf
Steps in Developing A Valid and Reliable Scale.pdfOmnia EL Seifi
 
Analy probsolv gsw
Analy probsolv gswAnaly probsolv gsw
Analy probsolv gswwoznite65
 
Test management struggles and challenges in SDLC
Test management struggles and challenges in SDLCTest management struggles and challenges in SDLC
Test management struggles and challenges in SDLCFumikazu FUJIWARA
 
1-1 MEETING: STEP-BY-STEP-HOW-TO
1-1 MEETING: STEP-BY-STEP-HOW-TO1-1 MEETING: STEP-BY-STEP-HOW-TO
1-1 MEETING: STEP-BY-STEP-HOW-TODrupalCamp Kyiv
 
DescriptionYou are ready to start your first assignment! This.docx
DescriptionYou are ready to start your first assignment! This.docxDescriptionYou are ready to start your first assignment! This.docx
DescriptionYou are ready to start your first assignment! This.docxcuddietheresa
 
EN05PRESENTSCNV2.1.pptx
EN05PRESENTSCNV2.1.pptxEN05PRESENTSCNV2.1.pptx
EN05PRESENTSCNV2.1.pptxShannonnanjing
 
In Chuck Norris we trust - A3 thinking intro
In Chuck Norris we trust - A3 thinking introIn Chuck Norris we trust - A3 thinking intro
In Chuck Norris we trust - A3 thinking introHanno Jarvet
 

Similar to 06 usability testing metrics (20)

Understanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent AssistantsUnderstanding User Satisfaction with Intelligent Assistants
Understanding User Satisfaction with Intelligent Assistants
 
Understanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsUnderstanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent Assistants
 
Understanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent AssistantsUnderstanding and Predicting User Satisfaction with Intelligent Assistants
Understanding and Predicting User Satisfaction with Intelligent Assistants
 
research methodolgy
research methodolgyresearch methodolgy
research methodolgy
 
Survey knowledge
Survey knowledgeSurvey knowledge
Survey knowledge
 
Methods of data collection research
Methods of data collection researchMethods of data collection research
Methods of data collection research
 
Scale Development Techniques Presentation.pptx
Scale Development Techniques Presentation.pptxScale Development Techniques Presentation.pptx
Scale Development Techniques Presentation.pptx
 
Jose ochoa h2 b_designcyleassesment
Jose ochoa h2 b_designcyleassesmentJose ochoa h2 b_designcyleassesment
Jose ochoa h2 b_designcyleassesment
 
An Introduction to Usability Testing
An Introduction to Usability TestingAn Introduction to Usability Testing
An Introduction to Usability Testing
 
Presentation seminar on
Presentation seminar on Presentation seminar on
Presentation seminar on
 
How did i miss that bug rtc
How did i miss that bug rtcHow did i miss that bug rtc
How did i miss that bug rtc
 
Piala
PialaPiala
Piala
 
Fidelity at Tier II
Fidelity at Tier IIFidelity at Tier II
Fidelity at Tier II
 
Steps in Developing A Valid and Reliable Scale.pdf
Steps in Developing A Valid and Reliable Scale.pdf Steps in Developing A Valid and Reliable Scale.pdf
Steps in Developing A Valid and Reliable Scale.pdf
 
Analy probsolv gsw
Analy probsolv gswAnaly probsolv gsw
Analy probsolv gsw
 
Test management struggles and challenges in SDLC
Test management struggles and challenges in SDLCTest management struggles and challenges in SDLC
Test management struggles and challenges in SDLC
 
1-1 MEETING: STEP-BY-STEP-HOW-TO
1-1 MEETING: STEP-BY-STEP-HOW-TO1-1 MEETING: STEP-BY-STEP-HOW-TO
1-1 MEETING: STEP-BY-STEP-HOW-TO
 
DescriptionYou are ready to start your first assignment! This.docx
DescriptionYou are ready to start your first assignment! This.docxDescriptionYou are ready to start your first assignment! This.docx
DescriptionYou are ready to start your first assignment! This.docx
 
EN05PRESENTSCNV2.1.pptx
EN05PRESENTSCNV2.1.pptxEN05PRESENTSCNV2.1.pptx
EN05PRESENTSCNV2.1.pptx
 
In Chuck Norris we trust - A3 thinking intro
In Chuck Norris we trust - A3 thinking introIn Chuck Norris we trust - A3 thinking intro
In Chuck Norris we trust - A3 thinking intro
 

More from Dr. V Vorvoreanu

DIA2 Design requirements presentation personas
DIA2 Design requirements presentation personasDIA2 Design requirements presentation personas
DIA2 Design requirements presentation personasDr. V Vorvoreanu
 
07 principles 1 affordance
07 principles 1 affordance07 principles 1 affordance
07 principles 1 affordanceDr. V Vorvoreanu
 
HCDD for ASEE 2015 presentation
HCDD for ASEE 2015 presentationHCDD for ASEE 2015 presentation
HCDD for ASEE 2015 presentationDr. V Vorvoreanu
 
Responsive design UX intro
Responsive design UX introResponsive design UX intro
Responsive design UX introDr. V Vorvoreanu
 
Attention info scent recognition vs recall
Attention info scent recognition vs recallAttention info scent recognition vs recall
Attention info scent recognition vs recallDr. V Vorvoreanu
 
03 usability def designprocess
03 usability def designprocess03 usability def designprocess
03 usability def designprocessDr. V Vorvoreanu
 
UX user-centered design process overview
UX user-centered design process overviewUX user-centered design process overview
UX user-centered design process overviewDr. V Vorvoreanu
 
26 social interaction design
26 social interaction design26 social interaction design
26 social interaction designDr. V Vorvoreanu
 
Sketches wireframes mockups prototypes
Sketches wireframes mockups prototypesSketches wireframes mockups prototypes
Sketches wireframes mockups prototypesDr. V Vorvoreanu
 
Attention info scent recognition vs recall
Attention info scent recognition vs recallAttention info scent recognition vs recall
Attention info scent recognition vs recallDr. V Vorvoreanu
 

More from Dr. V Vorvoreanu (20)

Dia2 tues persona
Dia2 tues persona Dia2 tues persona
Dia2 tues persona
 
Dia2 sketches
Dia2 sketchesDia2 sketches
Dia2 sketches
 
DIA2 Design requirements presentation personas
DIA2 Design requirements presentation personasDIA2 Design requirements presentation personas
DIA2 Design requirements presentation personas
 
gestalt principles cats
gestalt principles catsgestalt principles cats
gestalt principles cats
 
07 principles 1 affordance
07 principles 1 affordance07 principles 1 affordance
07 principles 1 affordance
 
HCDD for ASEE 2015 presentation
HCDD for ASEE 2015 presentationHCDD for ASEE 2015 presentation
HCDD for ASEE 2015 presentation
 
Controls
ControlsControls
Controls
 
Responsive design UX intro
Responsive design UX introResponsive design UX intro
Responsive design UX intro
 
Attention info scent recognition vs recall
Attention info scent recognition vs recallAttention info scent recognition vs recall
Attention info scent recognition vs recall
 
03 bad usability kills
03 bad usability kills03 bad usability kills
03 bad usability kills
 
03 usability def designprocess
03 usability def designprocess03 usability def designprocess
03 usability def designprocess
 
Cgt 256 course review
Cgt 256 course reviewCgt 256 course review
Cgt 256 course review
 
Cross channel ux
Cross channel uxCross channel ux
Cross channel ux
 
UX user-centered design process overview
UX user-centered design process overviewUX user-centered design process overview
UX user-centered design process overview
 
26 social interaction design
26 social interaction design26 social interaction design
26 social interaction design
 
Purdue MS degree CGT
Purdue MS degree CGTPurdue MS degree CGT
Purdue MS degree CGT
 
Sketches wireframes mockups prototypes
Sketches wireframes mockups prototypesSketches wireframes mockups prototypes
Sketches wireframes mockups prototypes
 
11 info architecture-2014
11 info architecture-201411 info architecture-2014
11 info architecture-2014
 
Attention info scent recognition vs recall
Attention info scent recognition vs recallAttention info scent recognition vs recall
Attention info scent recognition vs recall
 
Grids mini lecture
Grids mini lectureGrids mini lecture
Grids mini lecture
 

Recently uploaded

How to Manage Closest Location in Odoo 17 Inventory
How to Manage Closest Location in Odoo 17 InventoryHow to Manage Closest Location in Odoo 17 Inventory
How to Manage Closest Location in Odoo 17 InventoryCeline George
 
PSYPACT- Practicing Over State Lines May 2024.pptx
PSYPACT- Practicing Over State Lines May 2024.pptxPSYPACT- Practicing Over State Lines May 2024.pptx
PSYPACT- Practicing Over State Lines May 2024.pptxMarlene Maheu
 
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...Nguyen Thanh Tu Collection
 
philosophy and it's principles based on the life
philosophy and it's principles based on the lifephilosophy and it's principles based on the life
philosophy and it's principles based on the lifeNitinDeodare
 
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatmentsaipooja36
 
An Overview of the Odoo 17 Knowledge App
An Overview of the Odoo 17 Knowledge AppAn Overview of the Odoo 17 Knowledge App
An Overview of the Odoo 17 Knowledge AppCeline George
 
The Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptxThe Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptxVishal Singh
 
e-Sealing at EADTU by Kamakshi Rajagopal
e-Sealing at EADTU by Kamakshi Rajagopale-Sealing at EADTU by Kamakshi Rajagopal
e-Sealing at EADTU by Kamakshi RajagopalEADTU
 
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽中 央社
 
The Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFThe Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFVivekanand Anglo Vedic Academy
 
Spring gala 2024 photo slideshow - Celebrating School-Community Partnerships
Spring gala 2024 photo slideshow - Celebrating School-Community PartnershipsSpring gala 2024 photo slideshow - Celebrating School-Community Partnerships
Spring gala 2024 photo slideshow - Celebrating School-Community Partnershipsexpandedwebsite
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Denish Jangid
 
Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).Mohamed Rizk Khodair
 
8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital ManagementMBA Assignment Experts
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxheathfieldcps1
 
Championnat de France de Tennis de table/
Championnat de France de Tennis de table/Championnat de France de Tennis de table/
Championnat de France de Tennis de table/siemaillard
 
demyelinated disorder: multiple sclerosis.pptx
demyelinated disorder: multiple sclerosis.pptxdemyelinated disorder: multiple sclerosis.pptx
demyelinated disorder: multiple sclerosis.pptxMohamed Rizk Khodair
 
SPLICE Working Group: Reusable Code Examples
SPLICE Working Group: Reusable Code ExamplesSPLICE Working Group: Reusable Code Examples
SPLICE Working Group: Reusable Code ExamplesPeter Brusilovsky
 

Recently uploaded (20)

How to Manage Closest Location in Odoo 17 Inventory
How to Manage Closest Location in Odoo 17 InventoryHow to Manage Closest Location in Odoo 17 Inventory
How to Manage Closest Location in Odoo 17 Inventory
 
PSYPACT- Practicing Over State Lines May 2024.pptx
PSYPACT- Practicing Over State Lines May 2024.pptxPSYPACT- Practicing Over State Lines May 2024.pptx
PSYPACT- Practicing Over State Lines May 2024.pptx
 
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...
24 ĐỀ THAM KHẢO KÌ THI TUYỂN SINH VÀO LỚP 10 MÔN TIẾNG ANH SỞ GIÁO DỤC HẢI DƯ...
 
philosophy and it's principles based on the life
philosophy and it's principles based on the lifephilosophy and it's principles based on the life
philosophy and it's principles based on the life
 
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
Envelope of Discrepancy in Orthodontics: Enhancing Precision in Treatment
 
An Overview of the Odoo 17 Knowledge App
An Overview of the Odoo 17 Knowledge AppAn Overview of the Odoo 17 Knowledge App
An Overview of the Odoo 17 Knowledge App
 
The Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptxThe Liver & Gallbladder (Anatomy & Physiology).pptx
The Liver & Gallbladder (Anatomy & Physiology).pptx
 
e-Sealing at EADTU by Kamakshi Rajagopal
e-Sealing at EADTU by Kamakshi Rajagopale-Sealing at EADTU by Kamakshi Rajagopal
e-Sealing at EADTU by Kamakshi Rajagopal
 
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽會考英聽
 
The Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDFThe Story of Village Palampur Class 9 Free Study Material PDF
The Story of Village Palampur Class 9 Free Study Material PDF
 
Mattingly "AI and Prompt Design: LLMs with NER"
Mattingly "AI and Prompt Design: LLMs with NER"Mattingly "AI and Prompt Design: LLMs with NER"
Mattingly "AI and Prompt Design: LLMs with NER"
 
Spring gala 2024 photo slideshow - Celebrating School-Community Partnerships
Spring gala 2024 photo slideshow - Celebrating School-Community PartnershipsSpring gala 2024 photo slideshow - Celebrating School-Community Partnerships
Spring gala 2024 photo slideshow - Celebrating School-Community Partnerships
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
 
Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).
 
8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management8 Tips for Effective Working Capital Management
8 Tips for Effective Working Capital Management
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptx
 
Championnat de France de Tennis de table/
Championnat de France de Tennis de table/Championnat de France de Tennis de table/
Championnat de France de Tennis de table/
 
Mattingly "AI & Prompt Design: Named Entity Recognition"
Mattingly "AI & Prompt Design: Named Entity Recognition"Mattingly "AI & Prompt Design: Named Entity Recognition"
Mattingly "AI & Prompt Design: Named Entity Recognition"
 
demyelinated disorder: multiple sclerosis.pptx
demyelinated disorder: multiple sclerosis.pptxdemyelinated disorder: multiple sclerosis.pptx
demyelinated disorder: multiple sclerosis.pptx
 
SPLICE Working Group: Reusable Code Examples
SPLICE Working Group: Reusable Code ExamplesSPLICE Working Group: Reusable Code Examples
SPLICE Working Group: Reusable Code Examples
 

06 usability testing metrics

  • 2. 1 Performance 2 Issue metrics 3 Behavioral 4 Self-reported
  • 3. 1 Performance Task success Time on task Errors Efficiency 2 Issue metrics 3 Behavioral 4 Self-reported
  • 4. 1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral 4 Self-reported
  • 5. 1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral Obs:Verbal bhvr Obs: Nonverbal bhvr 4 Self-reported
  • 6. 1 Performance Task success Time on task Errors Efficiency 2 Issue metrics Identify Issue Issue Severity 3 Behavioral Obs:Verbal bhvr Issue Severity 4 Self-reported Ease Satisfaction Clarity Comprehension etc.
  • 8. 1 Opening 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
  • 9. 1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
  • 10. 1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks 4 Post-session Questionnaire
  • 11. 1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire C. Post-task questionnaire B. Task D. Post-task interview 4 Post-session Questionnaire
  • 12. 1 Opening A. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire Any variables that could influence metrics: demographics, familiarity, attitudes, etc. 3 UT Session: Tasks A. Pre-task questionnaire C. Post-task questionnaire B. Task D. Post-task interview 4 Post-session Questionnaire A. Satisfaction B. Organization C. Clarity D. Aesthetics

Editor's Notes

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n