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Customer First Creating data-driven products with a human touch by Deliveroo VP of Product.pdf

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Customer First Creating data-driven products with a human touch by Deliveroo VP of Product.pdf

  1. 1. Customer First Creating data-driven products with a human touch by Deliveroo VP of Product productschool.com
  2. 2. Your Product Management Certificate Path Certificates Product Manager Certification™ Senior Product Manager Certification™ Product Leader Certification™
  3. 3. Corporate Training Level Up Your Team Management Skills productschool.com
  4. 4. Come join us on Launch! Become part of our exclusive community Where Product People go to connect, exchange ideas and build better together! Join exclusive product community
  5. 5. Free Product Management Resources Resources Events Courses Podcasts Newsletters Communities eBooks and Reports
  6. 6. Customer First Creating data-driven products with a human touch
  7. 7. 7 Our mission: to be the definitive online food platform SEARCH MUSIC CONSUMER HARDWARE E-COMMERCE FOOD VIDEO
  8. 8. 8 Partners Riders Consumers
  9. 9. 9 Partners Consumers Riders
  10. 10. [PLACEHOLDER] WE ARE DELIVEROO - PARADISO VIDEO deliveroo_wearedeliveroo_paradiso.mp4 (1080p).mp4
  11. 11. Start with your end user
  12. 12. Trust Anecdotes
  13. 13. 13 Avoid Averages
  14. 14. 14 Awareness of your product performance
  15. 15. Putting your insights into action
  16. 16. 16 Align your success criteria Be bold, and bias for action Obsess over outcomes, not features
  17. 17. Case Study
  18. 18. 18 Align your success criteria Be bold, and bias for action Start with your end user Anecdotes, Averages, Awareness Obsess over outcomes, not features Key takeaways
  19. 19. Thank you!
  20. 20. Part-time Product Management Training Courses and Corporate Training productschool.com

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