1. Transformation at LBWF
‘Punching above our weight’
Althea Loderick, Director of HR & Transformation
David Evans, Assistant Director, Transformation
27/04/2012

2. Waltham Forest
 15th most deprived borough in England
 6th most deprived borough in London
 Population of 243,280
 One of the six host boroughs for the 2012 Olympic
and Paralympic Games
 Home of William Morris
 Birth place of David Beckham

3. The Context
 £65m over 3 years
 28% of our budget
 Rising social care costs
 Olympic Host Borough

4. Our approach
 Have a plan
 Be clear on priorities
 Make tough decisions early
 Money follows priorities
 Cut by example

5. …and with staffing
 Remove the “non-jobs”
 Full roles for everyone
 Multi-tasking the norm
 Establish the true value of the posts

6. The story of our success
 Ahead of the savings game
 Introduced new Terms & Conditions with 100% sign up
 20 successful phases removing c. 600 jobs and making £22m savings
 Workforce more closely aligned to the Council’s priorities

7. Role of HR & Transformation
 HR, OD, Transformation and ICT
 All Strategy, Business and Change Management in one directorate
(+ business as usual)
 Forensic programme management and planning
 One Infrastructure, One Contact, Shared Services, Terms and
Conditions, New HR Operating Model; Complete ICT Refresh and
Shaping Waltham Forest

8. Shaping Waltham
Forest - 3 Key Themes:
Culture
Structure
Tools and Enablers

9. Strong Political
and Corporate
Leadership
Organisational
Effective
Design and
Management
Discipline
Service- Efficiency and
delivery driven High
model Performance
Engaged and
Motivated Staff

10. Structure
 Strong end to end processes
 Benchmarking and partnership
 Restructure toolkits
 Service-driven efficient organisation design
 Review and challenge post transformation
 Whole Council picture

11. Tools and Enablers
 Bureaucracy challenge – policy review
 HR restructure to corporate shared service model
 Terms and conditions
 Self sufficient manager
 Modern ICT systems and intranet self-service
 Olympics preparedness

12. How are we winning
By being absolutely focused and
determined…
Being uncompromising…
Maintaining the pace…
Having a Director of HR &Transformation
on the Board!