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New Facebook Features
How Businesses Can Benefit

          Dave Kuhl
         Ian Mackie
        March 21st 2012
Webinar Logistics

• Event is being recorded
• Email with link will be sent out later this week
• Ask questions throughout
About Point It

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• $30 MM in managed media/yr
• 40+ yrs of SEM experience
• Servicing clients across all
  verticals and revenue models
Branding with Photos
Cover Photos

• Cover Photo
   – 850 x 315 banner
• Can’t include
   – Price or purchase info
   – Contact info
   – Calls to action
   – References to features
     such as “Like” or “Share”
Timeline Apps
1. Category Description
   150 characters
2. Photos
3. Map
                            1      2    4       5
4. Custom app picture
5. Additional apps
6. Likes

                             1     2    6   3
Likes
• Best practice –
  put likes down
  below
   – Allows additional
     custom app above
   – Takes attention away
     from being able to
     click through to likes


• New feature: “Likes”
  button will show
  statistics about users
  & performance
    – Great tool for
      competitive analysis
Apps

Up to 810 pixel apps
   Used to be 520
Messaging

• Don’t have to be a
  fan to message
• Brands can’t initiate
  message, only
  visitors
Featured Events

Highlighting
Featured Events

Pinning posts
  – Stays at the top of your
    timeline for 7 days
Featured Events
Milestones
   – Tell your story!
Facebook Ads

Are you confused yet?
Facebook Ads
What’s New:
1. Right-hand side
2. News feed on wall
3. News feed on
   Mobile
4. Log-out ads
5. Offers
6. Power Editor
7. Landing Pages
The results are in…
“Facebook Premium: ads
everywhere, ads everywhere. Sorry,
Zuck, an ad is not a story.” Another
blogger quipped, “A marketer’s
dream, a user’s nightmare.”
Forbes.com                                 "Bottom-line- this is gonna fail because
                                           People don't want to recommend an
                                           ad," said Natalie L. Petouhoff, a former
                                           senior analyst at Forrester Research.
 "For end users, receiving an ad that is
 irrelevant socially, contextually or locally
 could quickly dull them to the Facebook
 mobile experience, rendering the ads
 ineffective. Facebook and the rest of the
 social media ecosystem could face severe
 backlash if locally relevant ads are not core
 to their advertiser offering. “
 readwriteweb.com
Facebook Premium:
What’s actually “new”:
• Mobile
• Log-out ads
• Right-hand side
• Offers
Facebook Premium
Who sees them?
• Right-hand side
   • anyone
• News feed
   • Powerful…but only fans
      & friends
• Mobile
   • Fans & friends
   • ~50% of users access via
     mobile
• Log-out ads
   • Anyone
   • 37M users log out every
     day
Facebook Premium
Only a $25K per month minimum – down from $30K!
• Content is the ad
• Based on posts & “stories”
• Ask for engagement
   – Ask a question
   – Post an event
   – Post crazy photos
• Good for:
   – Product launch
   – movie premier
   – big sales event
Marketplace (self-serve)
The Basics:
   • Structure: campaigns + Ads –
     no ad groups
   • Segment – seasonality, goals,
     demographics, etc.
   • ~ 3-5 ads per campaign
   • Comparing ad performance?       Ad fatigue
     Two identical campaigns w/
     different ad
   • Body text 135 to 90
     characters
   • Images (110x80) – faceshots,
     contrast + color
Ad Types
• Sponsored Stories
   – No major changes
   – One of the most efficient
     ways to get “likes”
   – Social Context
• Facebook Ads
   – Ad from a Page Post
       • Increase awareness
       • Promote specific post w/
         offer
   – New ad message
       • Choose landing page
       • Use list feature to find
         actual likes & interests
What is new…
Power Editor (Boom!)
• Easily add, edit campaigns,
  ads, etc.
• Combine Broad Categories w/
  Specific Interest/Topic
  targeting!
• “And” not “Or”
RSVP for Events
• Join
• Invite Friends
Landing Pages
• In-Facebook
  – Custom tabs/apps
      • Timeline replaces Wall
      • Ignore admin-only tabs
      • All other targeting exists
  – New App Page Dimensions
     • Now 810 pixel wide
     • Location of Like button
     • Create a landing page
        experience
  – TIP: Lower CPCs
Landing Pages

• Outside Facebook
  – Higher CPCs (seriously)
  – Lose “social” context of ad
  – Control user experience w/
    dedicated landing page
  …but there’s more…
  USE Suggest an Ad!!!
Final Thoughts

•   Facebook Premium – big budgets, big reach
•   Power Editor – ask your rep for access
•   Landing pages – opportunity to lead user
•   Sponsored Stories – acquire fans cheaply
•   Ad from Page Post – increase engagement
•   Suggest An Ad – include social context w/
    external ads
Q&A

      Dave Kuhl
Senior Client Manager
    206-973-5485
 davek@pointit.com


     Ian Mackie
Senior Client Manager
    206-973-5481
 ianm@pointit.com

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New Facebook Advertising Features

  • 1. New Facebook Features How Businesses Can Benefit Dave Kuhl Ian Mackie March 21st 2012
  • 2. Webinar Logistics • Event is being recorded • Email with link will be sent out later this week • Ask questions throughout
  • 3. About Point It • Launched in April 2002 • Seattle’s largest independent search marketing firm • PPC & SEO • $30 MM in managed media/yr • 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models
  • 5. Cover Photos • Cover Photo – 850 x 315 banner • Can’t include – Price or purchase info – Contact info – Calls to action – References to features such as “Like” or “Share”
  • 6. Timeline Apps 1. Category Description 150 characters 2. Photos 3. Map 1 2 4 5 4. Custom app picture 5. Additional apps 6. Likes 1 2 6 3
  • 7. Likes • Best practice – put likes down below – Allows additional custom app above – Takes attention away from being able to click through to likes • New feature: “Likes” button will show statistics about users & performance – Great tool for competitive analysis
  • 8. Apps Up to 810 pixel apps Used to be 520
  • 9. Messaging • Don’t have to be a fan to message • Brands can’t initiate message, only visitors
  • 11. Featured Events Pinning posts – Stays at the top of your timeline for 7 days
  • 12. Featured Events Milestones – Tell your story!
  • 13. Facebook Ads Are you confused yet?
  • 14. Facebook Ads What’s New: 1. Right-hand side 2. News feed on wall 3. News feed on Mobile 4. Log-out ads 5. Offers 6. Power Editor 7. Landing Pages
  • 15. The results are in… “Facebook Premium: ads everywhere, ads everywhere. Sorry, Zuck, an ad is not a story.” Another blogger quipped, “A marketer’s dream, a user’s nightmare.” Forbes.com "Bottom-line- this is gonna fail because People don't want to recommend an ad," said Natalie L. Petouhoff, a former senior analyst at Forrester Research. "For end users, receiving an ad that is irrelevant socially, contextually or locally could quickly dull them to the Facebook mobile experience, rendering the ads ineffective. Facebook and the rest of the social media ecosystem could face severe backlash if locally relevant ads are not core to their advertiser offering. “ readwriteweb.com
  • 16. Facebook Premium: What’s actually “new”: • Mobile • Log-out ads • Right-hand side • Offers
  • 17. Facebook Premium Who sees them? • Right-hand side • anyone • News feed • Powerful…but only fans & friends • Mobile • Fans & friends • ~50% of users access via mobile • Log-out ads • Anyone • 37M users log out every day
  • 18. Facebook Premium Only a $25K per month minimum – down from $30K! • Content is the ad • Based on posts & “stories” • Ask for engagement – Ask a question – Post an event – Post crazy photos • Good for: – Product launch – movie premier – big sales event
  • 19. Marketplace (self-serve) The Basics: • Structure: campaigns + Ads – no ad groups • Segment – seasonality, goals, demographics, etc. • ~ 3-5 ads per campaign • Comparing ad performance? Ad fatigue Two identical campaigns w/ different ad • Body text 135 to 90 characters • Images (110x80) – faceshots, contrast + color
  • 20. Ad Types • Sponsored Stories – No major changes – One of the most efficient ways to get “likes” – Social Context • Facebook Ads – Ad from a Page Post • Increase awareness • Promote specific post w/ offer – New ad message • Choose landing page • Use list feature to find actual likes & interests
  • 21. What is new… Power Editor (Boom!) • Easily add, edit campaigns, ads, etc. • Combine Broad Categories w/ Specific Interest/Topic targeting! • “And” not “Or” RSVP for Events • Join • Invite Friends
  • 22. Landing Pages • In-Facebook – Custom tabs/apps • Timeline replaces Wall • Ignore admin-only tabs • All other targeting exists – New App Page Dimensions • Now 810 pixel wide • Location of Like button • Create a landing page experience – TIP: Lower CPCs
  • 23. Landing Pages • Outside Facebook – Higher CPCs (seriously) – Lose “social” context of ad – Control user experience w/ dedicated landing page …but there’s more… USE Suggest an Ad!!!
  • 24. Final Thoughts • Facebook Premium – big budgets, big reach • Power Editor – ask your rep for access • Landing pages – opportunity to lead user • Sponsored Stories – acquire fans cheaply • Ad from Page Post – increase engagement • Suggest An Ad – include social context w/ external ads
  • 25. Q&A Dave Kuhl Senior Client Manager 206-973-5485 davek@pointit.com Ian Mackie Senior Client Manager 206-973-5481 ianm@pointit.com