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Soft Skills Modules

  1. Soft Skills Modules PLN9 Service & Training Solutions Pvt. Ltd. Complete Security Training Solution In Association With Tyco © COPYRIGHT PLN9 SERVICE & TRAINING SOLUTIONS PVT. LTD. ALL RIGHTS RESERVED
  2. Soft Skills Modules ➔ Interpersonal Skills ➔ Negotiation Skills ➔ Time Management ➔ Stress Management ➔ Effective Business Communication ➔ Presentation Skills
  3. Interpersonal Skills Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Employers often seek to hire staff with 'strong interpersonal skills' - they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.
  4. Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute. Negotiation Skills
  5. Time Management “Time management” refers to the way that you organize and plan how long you spend on specific activities. It may seem counter-intuitive to dedicate precious time to learning about time management, instead of using it to get on with your work, but the benefits are enormous: 1- Greater productivity and efficiency. 2- A better professional reputation. 3- Less stress. 4- Increased opportunities for advancement.
  6. Stress Management Stress is what you feel when you have to handle more than you are used to. When you are stressed, your body responds as though you are in danger. It makes hormones that speed up your heart, make you breathe faster, and give you a burst of energy. This is called the fight-or-flight stress response.
  7. Effective Business Communication Effective business communication skills are vital to successful co-worker and customer interactions. Both the speaker and the listener share responsibility of making the message clear, but effective communication goes far beyond simple speech and hearing. Body language, tone of voice, word choice, message clarification and communication style all come into play, and can make the difference between success and failure in interpersonal transactions and interactions.
  8. Presentation Skills Presentations skills and public speaking skills are very useful in many aspects of work and life. Effective presentations and public speaking skills are important in business, sales and selling, training, teaching, lecturing, and generally feeling comfortable speaking to a group of people.
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