Leadership Report Card (2017)

In 2015, The Plank Center for Leadership in Public Relations and Heyman Associates produced its first Report Card on PR Leaders. Leaders earned passing grades for the five areas examined—leadership performance, job engagement, trust in the organization, work culture and job satisfaction—but crucial gaps highlighted areas for improvement. Nearly 1,200 PR leaders and professionals in the U.S. recently completed the same survey. Grades for leadership performance and trust were unchanged in 2017, but slipped for work culture, job engagement and job satisfaction. The overall grade for PR leaders fell from B- to C+. Gaps between leaders’ and employees’ perceptions of the five areas remained wide, while gender differences deepened. Presentation designed by Britt Buzan.