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Marketing Strategy for Social
Enterprise
Day 2
Part II
Dnet/MSH 1
Dnet/MSH 2
Mass Selling
Personal Selling
Sales Promotion
Different
methods of
promotion Advertising Publicity
Dnet/MSH 3
• Contests
• Coupons
• Aisle displays
• Samples
• Trade shows
• Point-of-purchase
materials
• Banners & streamers
• Frequent buyer
programs
• Sponsored events
• Price deals
• Promotion allowances
• Sales constests
• Calendars & gifts
• Trade shows
• Meetings
• Catalogs
• Merchandising aids
• Videos
Aimed at wholesalers or
retailers
• Contests & Bonuses
• Meetings
• Portfolios & Displays
• Sales aids
• Training materials
Aimed at company’s own
sales force
Aimed at consumers or
users
Dnet/MSH 4
Sales Promotion
Managers
Advertising
Managers
Sales Managers
Marketing
Managers
Integrated
Marketing
Communications
Dnet/MSH 5
Persuading
Informing
Reminding
Dnet/MSH 6
Final
consumers
request (pull)
product
Final
consumers
request (pull)
product
Business
customers
request (pull)
product
Business
customers
request (pull)
product
Producer’s promotion blend
Personal selling, sales promotion, advertising,
and publicity
Producer’s promotion blend
Personal selling, sales promotion, advertising,
and publicity
Wholesalers’
promotion
push
Wholesalers’
promotion
push
Retailers’
promotion
push
Retailers’
promotion
push
Wholesalers’
promotion
push
Wholesalers’
promotion
push
Promotion
to business
customers
Promotion to channel members
Promotion
to final
customers
Dnet/MSH 7
Innovators
(3–5%)
Laggards or
nonadopters
(5–16%)
Early
adopters
(10–15%)
Early
majority
(34%)
Late
majority
(34%)
Time
5
20
50
90
Dnet/MSH 8
Dnet/MSH 9
“This new
idea is good”
“Our brand is
best”
“Our brand is
better, really”
“Let’s tell
those who
still want our
product”Dnet/MSH 10
Percentage of Sales
Task Method
Dnet/MSH 11
Sales force
provides market
information
Helping to buy is
good selling
Requires strategy
decisions
Salespeople
can be strategy
planners
Personal
Selling
Is
Important
Salespeople
represent whole
company &
customers
Dnet/MSH 12
Trained, Not Born
Specific, Written
Job Description
All Salespeople
Need Training
Dnet/MSH 13
Consultative
Approach
Selling
Formula
Approach
Prepared
Approach
Three
Presentation
Approaches
Dnet/MSH 14
Evaluate needs
Preplan sales call and presentation(s)
Set effort priorities
Select target customer
Prospect
Close the sale (get action)
Make sales presentation
Follow up after sales
call to establish
relationship
Follow-up after the
purchase to maintain
and enhance
relationship
Feedback
Dnet/MSH 15
Dnet/MSH 16
Profit oriented
Target return
Maximize profits
Sales oriented
Dollar or unit
sales growth
Growth in market
share
Status quo
oriented
Meeting
competition
Nonprice
competition
Pricing
objectives
Dnet/MSH 17
$10
$20
$100
$60
$40
$20
Cost per unit = $80
$100 list price
10% price cut
 new price = $90
50% profit
margin cut
Dnet/MSH 18
Dnet/MSH 19
Dnet/MSH 20
Dnet/MSH 21
Dnet/MSH 22
Price
(P)
Qty
(Q)
Rev
(R = PxQ)
Total
VC
(TVC)
Fixed
Cost
(FC)
Total Cost
(TC=TVC+
FC)
Profit
(P=R-
TC)
Marginal
revenue
(MR*)
Margina
l Cost
(MC*)
Marginal
Profit
(MP*)
$200 0 $0 $0 $200 $200 -$200
175 1 175 60 200 260 -85 $175 $60 $115
160 2 320 120 200 320 0 145 60 85
145 3 435 180 200 380 55 115 60 55
135 4 540 240 200 440 100 105 60 45
125 5 625 300 200 500 125 85 60 25
115 6 690 360 200 560 130 65 60 5
105 7 735 420 200 620 115 45 60 -15
95 8 760 480 200 680 80 25 60 -35
85 9 765 540 200 740 25 5 60 -55
75 10 750 600 200 800 -50 15 180 -165
65 11 715 660 200 860 -145 -45 180 -225
17-23
Dnet/MSH 23

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Social Enterprise Marketing Strategy Methods

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