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THE BAD NEWS ,[object Object],[object Object],[object Object],[object Object],[object Object]
Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
J&J, early history ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
J&J, 1976 ~ 1981  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
James Burke's Early Life Family Father Mother College of  Holy Grass MA Economics '42 1925, Feb Born  Rutland Vermont Catholic high school HBS MBA turn-on moral biz corrupt work '49 WW-II Navy Okinawa MBA ProgramRevision ability and understanding (ethic, public relationship & Responsibility)‏ P&G sales brand management 1953 J&J Product Director Band-Aids Advertising Company 3  Ventures Double salary Sth wrong No doubt Challenge '47 3.5Yr Family company ??
James Burke's Career in J&J ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Credo Challenge ,[object Object],[object Object],[object Object],[object Object]
Users  (1)‏ ,[object Object],[object Object],[object Object],[object Object]
Employee (2)‏ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communities (3)‏ ,[object Object],[object Object],[object Object]
Stockholders (4)‏ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
Tylenol ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brand Market Share Advertising Expenditures, 1976~1981($000)‏ Threaten from Datril/Bristol-Myers >>  price 1/3 cut >>  11.5%  <>  $1 less ($20M, 1% share)‏ 1976, J&J advertising  1976, Extra-Strength Tylenol,  the most potent  1976, Tylenol 18.2% share 1979, Tylenol 25% share, ES 70% '76~81: won 4 lawsuits Tylenol Sales 1981: > $400M 1983: e $500M
Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
ACTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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James Burke A Career In American Business

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  • 2. Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
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  • 5. Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
  • 6. James Burke's Early Life Family Father Mother College of Holy Grass MA Economics '42 1925, Feb Born Rutland Vermont Catholic high school HBS MBA turn-on moral biz corrupt work '49 WW-II Navy Okinawa MBA ProgramRevision ability and understanding (ethic, public relationship & Responsibility)‏ P&G sales brand management 1953 J&J Product Director Band-Aids Advertising Company 3 Ventures Double salary Sth wrong No doubt Challenge '47 3.5Yr Family company ??
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  • 13. Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
  • 14.
  • 15. Brand Market Share Advertising Expenditures, 1976~1981($000)‏ Threaten from Datril/Bristol-Myers >> price 1/3 cut >> 11.5% <> $1 less ($20M, 1% share)‏ 1976, J&J advertising 1976, Extra-Strength Tylenol, the most potent 1976, Tylenol 18.2% share 1979, Tylenol 25% share, ES 70% '76~81: won 4 lawsuits Tylenol Sales 1981: > $400M 1983: e $500M
  • 16. Outline The Company: J&J The CEO: Early Life, Career in J&J The Product: Tylenol Action and Question
  • 17.