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MODERN SERVICE
             PROFESSIONAL (MSP)
           SERIES - WEEK #2 - VODKA
Thursday, 18 April, 13
Who is
        justcocktails.org?




                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:




                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training




                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training




                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation




                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation
    ➡                                 Events


                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation
    ➡                                 Events


                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation
    ➡                                 Events


                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation
    ➡                                 Events


                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Who is
        justcocktails.org?
    justcocktails.org works with hospitality business’, hotels, bars, and clubs
                        around the world, helping with:

    ➡                      Bartender & Service Training
    ➡                         Management Training
    ➡                       Analysis and Consultation
    ➡                                 Events


                   Our Mission - “Dedicated to BETTER Imbibing”


Thursday, 18 April, 13
Vodka 101




                  justcocktails.org
Thursday, 18 April, 13
vodka




Thursday, 18 April, 13
vodka
technical:
Vodka	
  is	
  the	
  simplest	
  expression	
  of	
  the	
  science	
  of	
  dis2lla2on.	
  It	
  is	
  made	
  
  from	
  grain	
  –	
  primarily	
  rye,	
  barley,	
  wheat	
  and	
  corn	
  –	
  but	
  can	
  also	
  be	
  
  made	
  from	
  potatoes.	
  It	
  is	
  un-­‐aged	
  (apart	
  from	
  a	
  small	
  handful	
  of	
  
  excep2ons)	
  but,	
  historically,	
  can	
  be	
  flavoured.	
  It	
  is	
  the	
  purest	
  spirit	
  
  style	
  and	
  so	
  has	
  very	
  few	
  impuri4es	
  that	
  give	
  flavour.	
  It	
  leaves	
  the	
  
  column	
  s2ll	
  oCen	
  as	
  strong	
  as	
  96%	
  abv,	
  so	
  the	
  flavours	
  are	
  very	
  light	
  
  and	
  subtle.
trivial:	
  
The	
  word	
  Vodka	
  comes	
  from	
  the	
  Russian	
  and	
  the	
  Polish	
  for	
  “li9le	
  
  water”	
  (they	
  both	
  claim	
  to	
  have	
  invented	
  it)	
  and	
  is	
  both	
  the	
  simplest	
  
  spirit,	
  and	
  easiest	
  to	
  mix/drink.	
  

	
   Vodka	
  is	
  now	
  one	
  of	
  the	
  most	
  popular	
  spirits	
  on	
  the	
  planet	
  but	
  less	
  
     than	
  70	
  years	
  ago	
  it	
  was	
  unknown	
  outside	
  Russia	
  and	
  Poland.

Thursday, 18 April, 13
vodka




Thursday, 18 April, 13
vodka
1.	
   The	
  word	
  Vodka	
  comes	
  from	
  the	
  Russian	
  and	
  the	
  Polish	
  for	
  “liOle	
  water”	
  (they	
  both	
  claim	
  to	
  have	
  invented	
  it)	
  
and	
  is	
  both	
  the	
  simplest	
  spirit	
  to	
  make	
  and	
  the	
  easiest	
  to	
  drink	
  as	
  it	
  has	
  very	
  liOle	
  flavour	
  other	
  than	
  alcohol
2.	
   Vodka	
  comes	
  in	
  two	
  main	
  styles:	
  Eastern	
  Style	
  that	
  was	
  invented	
  to	
  be	
  drunk	
  neat	
  and	
  has	
  subtle	
  flavours	
  and	
  
Western	
  Style	
  that	
  is	
  meant	
  to	
  be	
  drunk	
  mixed	
  and	
  has	
  very	
  liOle	
  flavour
3.	
   Flavoured	
  vodka	
  was	
  actually	
  invented	
  first	
  as	
  early	
  vodkas	
  were	
  used	
  mainly	
  as	
  medicines	
  and	
  tasted	
  bad	
  due	
  
to	
  unsophis2cated	
  dis2lla2on	
  techniques
4.	
   Vodka	
  can	
  be	
  made	
  from	
  anything	
  and	
  can	
  be	
  made	
  anywhere	
  but	
  the	
  best	
  vodkas	
  are	
  made	
  from	
  either	
  Grain	
  
(corn,	
  wheat,	
  barley,	
  rye)	
  or	
  special	
  potatoes	
  but	
  they	
  are	
  always	
  dis2lled	
  at	
  a	
  very	
  high	
  alcohol	
  content	
  which	
  
removes	
  much	
  of	
  the	
  obvious	
  flavours.
5.	
   Main	
  Western	
  Vodkas	
  include	
  Smirnoff	
  (global),	
  Skyy	
  (USA)	
  and	
  Finlandia	
  (Finland);	
  main	
  Eastern	
  Style	
  include	
  
Stolichnaya	
  (Russia),	
  Absolut	
  (Sweden)	
  and	
  Ketel	
  One	
  (Holland)
6.	
   Vodka	
  can	
  be	
  drunk	
  just	
  about	
  any	
  way	
  from	
  neat	
  at	
  room	
  temperature	
  to	
  simple	
  mixed	
  drinks	
  most	
  popular	
  
cocktails	
  (Bloody	
  Mary,	
  Black	
  Russian,	
  Cosmopolitan,	
  Moscow	
  Mule)
7.	
   The	
  main	
  factors	
  that	
  influence	
  vodka	
  quality	
  and	
  style
•	
      Raw	
  material	
  (rye	
  makes	
  creamy	
  flavours,	
  potato	
  sweet	
  ones	
  and	
  everything	
  else	
  is	
  quite	
  neutral)
•	
      Water	
  quality	
  both	
  to	
  ferment	
  with	
  and	
  to	
  dilute	
  with	
  later
•	
      Dis2lla2on	
  type:	
  there	
  are	
  Pot	
  S2ll	
  Vodkas	
  such	
  as	
  Ketel	
  One	
  and	
  Grey	
  Goose	
  but	
  mainly	
  its	
  Con2nuous	
  
Dis2lled	
  and	
  then	
  it	
  maOers	
  the	
  amount	
  of	
  2mes	
  it	
  is	
  dis2lled	
  (Smirnoff	
  3;	
  Skyy	
  4)
•	
      What	
  it	
  is	
  filtered	
  though	
  to	
  remove	
  impuri2es	
  and	
  flavour	
  and	
  also	
  how	
  many	
  2mes	
  it	
  is	
  filtered
8. Vodka	
  is	
  now	
  one	
  of	
  the	
  most	
  popular	
  spirits	
  on	
  the	
  planet	
  but	
  less	
  than	
  70	
  years	
  ago	
  it	
  was	
  unknown	
  outside	
  
       Russia	
  and	
  Poland
9. Vodka	
  (or	
  ‘liOle	
  water’)	
  is	
  the	
  simplest	
  expression	
  of	
  the	
  science	
  of	
  dis2lla2on.	
  It	
  is	
  made	
  from	
  grain	
  –	
  primarily	
  
       rye,	
  barley,	
  wheat	
  and	
  corn	
  –	
  but	
  can	
  also	
  be	
  made	
  from	
  potatoes.	
  It	
  is	
  un-­‐aged	
  (apart	
  from	
  a	
  small	
  handful	
  of	
  
       excep2ons)	
  but,	
  historically,	
  can	
  be	
  flavoured.	
  It	
  is	
  the	
  purest	
  spirit	
  style	
  and	
  so	
  has	
  very	
  few	
  impuri2es	
  that	
  give	
  
       flavour.	
  It	
  leaves	
  the	
  column	
  s2ll	
  oCen	
  as	
  strong	
  as	
  96%	
  abv,	
  so	
  the	
  flavours	
  are	
  very	
  light	
  and	
  subtle,	
  although	
  
       connoisseurs	
  find	
  flavours	
  ranging	
  from	
  mint	
  and	
  eucalyptus	
  to	
  vanilla	
  and	
  cinnamon.

 Thursday, 18 April, 13
VODKA Quick facts:
            •    1 out of every 4 bottles sold in the NA is vodka
            •    This equals 60 million litre cases sold a year.
            •    Over 400 brands sold Globally
            •    Why:
                   – Vodka is quick to produce and get to market
                   – “Mixability”
                         • Its ability to mix with almost anything, means there is
                           a cocktail to fit every taste, savory, sweet, dry …..But
                   – This also can lead to over indulgence




Thursday, 18 April, 13
The Tongue & Tasting
Thursday, 18 April, 13
VODKA production




Thursday, 18 April, 13
#1 - RAW MATERIALS
              Throughout history, vodka has been
                     created with many base
                           ingredients.
                     Examples would include:
            1.                 Wheat
            2.                  Rye
            3.                 Barley
            4.                 Corn
            5.             Neutral Grains
            6.                 Grapes
            7.                Potatoes


Thursday, 18 April, 13
#1 - RAW MATERIALS
              Throughout history, vodka has been
                     created with many base
                           ingredients.
                     Examples would include:
            1.                 Wheat
            2.                  Rye
            3.                 Barley
            4.                 Corn
            5.             Neutral Grains
            6.                 Grapes
            7.                Potatoes


Thursday, 18 April, 13
#1 - RAW MATERIALS
              Throughout history, vodka has been
                     created with many base
                           ingredients.
                     Examples would include:
            1.                 Wheat
            2.                  Rye
            3.                 Barley
            4.                 Corn
            5.             Neutral Grains
            6.                 Grapes
            7.                Potatoes


Thursday, 18 April, 13
#1 - RAW MATERIALS
              Throughout history, vodka has been
                     created with many base
                           ingredients.
                     Examples would include:
            1.                 Wheat
            2.                  Rye
            3.                 Barley
            4.                 Corn
            5.             Neutral Grains
            6.                 Grapes
            7.                Potatoes


Thursday, 18 April, 13
RAW MATERIAL DIFFERENCES

                             THE RAW MATERIALS ARE ONE OF THE
                                 MOST IMPORTANT FACTORS IN
                                         FLAVOUR:

                         •      WHEAT GIVES ANISEED CHARACTERS
                         •       RYE GIVES A NUTTY SWEETNESS
                         •      CORN GIVES A BUTTERY SWEETNESS
                         •      POTATO GIVES A CREAMY, STARCHY
                                           VISCOSITY
                         •      GRAPE IMPARTS A RAISIN, HONEYED
                                         CITRUS TASTE




Thursday, 18 April, 13
RAW MATERIAL
                            YIELD’S
                             THE RESULTANT YIELDS ALSO VARY
                               GREATLY, AFFECTING THE FINAL
                                     PRICE OF VODKAS.

                         •   100KG OF POTATOES YIELDS APPROX 10L
                                          OF SPIRIT
                         •   100KG OF GRAPES YIELDS APPROX 12L OF
                                           SPIRIT
                         •     100KG OF WHEAT OR BARLEY YIELDS
                                     APPROX 35L OF SPIRIT
                         •    100KG OF CORN YIELDS APPROX 40L OF
                                           SPIRIT



Thursday, 18 April, 13
#2 - Fermentation
           A process that produces WASH (a weak, crude, impure spirit) consequent
                         upon the introduction of YEAST in the WORT.

                 Fermentation is the chemical conversion of sugars into ethanol.

                            *Short history of accidental fermentation




Thursday, 18 April, 13
#3 - DISTILLATION
•          The “wash” is placed in a
           still (continuous or pot)

•                Heat is applied
              underneath the still to
                 heat the liquid

•            The alcohol boils and
            turn into vapour leaving
              the water and other
                volatiles behind.


Thursday, 18 April, 13
a note on DISTILLATION;
     The process that strengthens and purifies the spirit
     contained in the WASH and also separates the solids
     contained in the spirituous liquor.

     Distillation is a method of separating mixtures based on
     differences in their volatilities in a boiling liquid mixture.
     Distillation is a unit operation, or a physical separation
     process, and not a chemical reaction.




Thursday, 18 April, 13
COLUMN
                         DISTILLATION
                         .
          1) It increases vodka’s
         strength to the desired
                    ABV.

            2) It’s remove the
          congeners/impurities/
             flavour profiles



Thursday, 18 April, 13
COLUMN
                         DISTILLATION
                         .
          1) It increases vodka’s
         strength to the desired
                    ABV.

            2) It’s remove the
          congeners/impurities/
             flavour profiles



Thursday, 18 April, 13
POT DISTILLATION

  •   More time consuming
            process
  • Small batches = quality
             control
  •       The result:
    – A fuller more viscous
            mouth feel
    – More flavourful product


Thursday, 18 April, 13
STEP 5- FILTRATION


                         *Don’t be fooled




Thursday, 18 April, 13
Vodka comes to North
                                America



Thursday, 18 April, 13
Smirnoff “Leaves You
                             Breathless”

       “Odourless”, apparently

  Pictured: Rod Alexander and
     Bambi Lynn (Mrs. Rod
           Alexander) 




Thursday, 18 April, 13
Vodka in “Merica”

            • Stolichnaya – is the first imported vodka until
              Russia shot down a Korean airplane.
            • The cold war begins and all Russian products
              are boycotted.
            • In 1967 vodka sales surpass the sales of Gin and
              American Whisky combined.




Thursday, 18 April, 13
Vodka in North America
      •1980- Absolute takes over
      •1986 - Stoli launches the first flavoured vodka
      “Limonaya”
      •1986- Absolut launches- PEPPAR
      •1988- Absolute launches follows suite with Citron
      •1997-Super Premiums enter the market place
         – Grey Goose and Belvedere
         – 2004: Reaches 1 million case mark


Thursday, 18 April, 13
Vodka in North America
      • 1983- Ketel One launches in the USA
         •2000- Ketel Citreon is launched the first naturally
         flavored premium vodka
         •2002- Reaches the million case mark
         •2011- Reaches the 2 million case mark
      • 2003 – Ciroc Vodka Launches
         •2005 - Paris Launch
         •2007- P.Diddy become the Ambassador
         •2011- Ciroc reaches the 1 million case mark

Thursday, 18 April, 13
What’s in a brand?




Thursday, 18 April, 13
Thursday, 18 April, 13
WHAT MAKES
    IT PREMIUM
   •Price? (4x)
   •Process?
   •Marketing?
   •A presidential palace?
   •A wizard distiller?



Thursday, 18 April, 13
PROCESS
   •Distillation has not changed
   for centuries.
   •What’s in the Wheat?
   (Quality Counts)
   •H2O (Artesian Wells)
   •Continuous vs. Pot Still


Thursday, 18 April, 13
The Marketing Map
                                                                                                                                                                                           PUBLIC
                                                                                                                                             EXHIBITIONS
                                                                                                                                                                                         RELATIONS


                                                                                                                                                                                                   PRESS RELEASES
                                                                                  TV                                                                                                 STORIES
                                                                                                                                                           CONFERENCES
                                                                                                                                                                                                   PLACED ARTICLES
                                                                                                                                                                                  COMMENT
                                                                                                                                                                                  & OPINION
                                                                                                                                                           LIVE SEMINARS
                                                                                                                                                                                                   MEDIA RELATIONS
                                                                                        VIDEO
                                                                                       CONTENT                                                                                      AWARDS
                                                                       iPLAYERS                                                                                                                    CORPORATE SOCIAL
                                                                                                                                                           PUBLIC SPEAKING                         RESPONSIBILITY
                                                                                                         YOUTUBE          LIFE CASTING
                                                                                       PRODUCT                                                                                                     MEDIA TRAINING
                                                                                       PLACEMENT
                                                                                                                       RSS                                                      CASE STUDIES
                                                                       CINEMA                                                    VIDEO
                                                                                                                         CONFERENCING                                TELE-SEMINARS
                                                                                       RADIO                                                                             HOSPITALITY                                 SOCIAL BOOK

                                                                   SPONSORSHIP                                                                                                 TRADE MISSIONS
                                                                                                                                                 PODCASTS
                                                                                                                                                                                                                 WORD-OF-MOUTH

                                                                                                                                                          WIKIS       PRODUCT
                                                                                       BILLBOARD                                                                                                 FACE
                                                                                                                                                                       LAUNCH
                                                                                                                                                                                                 BOOK                             M
                                                                                                                                                                                                                 TWITTER          B
                                                                                            FLY POSTING                                                                       GEOMAPPING
                                                                                                                                                                                                                  SMO
                                                                    DIRECTORIES                             ROAD




       MARKETING
                                                                                                                                                                  REFERRALS
                                                                                                           SHOWS           PRESENTATIONS                                               LINKED IN                        GOOGLE
                                                             POINT OF PURCHASE                                                                              CUSTOMER
                                                                                                                                                                                                                           PAY-PER-C
                                      FIELD                                                                                                                 REVIEWS
                                                                                                                                                                                                                              ADSEN
                                    MARKETING
                                                                                         BROCHURES                                                                              CUSTOMER                 FLASH                   ON
                                                                                                                                                                                SERVICES
                                                      MPS / FPS
                                                                                       POINT OF SALE
                                                                                                                                                                                                         MOB        SEO
                                                      CONSUMER CREDIT ACT
                                                                                       PROMOTIONAL                                                        GAMING                                                      THOUGHT
                                                      PCI COMPLIANCE                   GIVE-AWAYS
                                                                                                                                                                                 FACE-TO-FACE                        LEADERSHIP




   •SUPER Premium
                                                      MRS (MARKET RESEARCH)                                                                                                                     CONSUMER
                                                                                        PRESS                 MAGAZINE                                                                            INSIGHTS
                                                                                                                                                           TELESALES              SINGLE                                     SPONS
                                                                                                               INSERTS
                                                      TPS / CTPS                                                                                                                 CUSTOMER
                                                                                                                                                                                   VIEW
                                                                                                                                                                                                                        BEHAVIOUR
                                                      FINANCIAL SERVICES (FSA)         NEWSLETTER




   •World’s First Acid Etched
                                                      VERISIGN                                                                         ADVERTISEMENTS
                                                                                                                                                                                 TESTIMONIALS                        MOBILE
                                                                                       NEWSPAPER
                                                      ABC AUDIT                                                                                                                               PARTNERSHIPS
                                                                                                                                       CATALOGUES                                      TEAM
                                                                                       ADVERTORIAL                                                            CELEBRITY                BUILDING STRATEGIC
                                                  LEGAL                                                                                                   ENDORSEMENTS                           ALLIANCES




   Bottle
                                                COMPLIANCE
                                                                                                                                                                                                LIVE STREAMS
                                                                                           EDITORIAL
                                                                                                                                                                                      STAFF
                                                                                                                                       WHITEPAPERS
                                                                                                                                                                                    TRAINING         AFFILIATE
                                                                                           TRADE PRESS
                                                                                                                                                                                      CORPORATE




   •Quadruple Distillation
                                                                                                                                                              STRATEGIC
                                                                                                                                                                                     PARTNERSHIPS
                                                                                                                                                              ALLIANCES
                                                                                                                                                                                                   VIRTUAL           EMAIL
                                                                                                TRADE MAGAZINES                                                                  CUSTOMER           TEAMS
                                                                                                                                                                                 FEEDBACK
                                                                                                                                                                                                E-COMMERCE




   •Dankowski Gold Rye (Bakers)
                                                                                                                                                                                                                             RECO
                                                                                                                                                                                 CORPORATE               CMS
                                                                                                                                                                                 CULTURE
                                                                                           The Marketing Map is a tool to help plan your marketing                                                                                TE
                                                                                           communications strategy. The map isn’t designed to cover
                                         ADVERTISING               DIGITAL                 every available connection point, instead it provides an                                                              WEBSITE




   • Polish Pride vs Russian Myth
                                                                                           overview to help you understand which platforms are most
                                                                                           relevant to your business.
                                         DATABASE                  EVENT                   If you are unsure where to start then focus on the platforms
                                                                                           you currently use and follow their lines to see which other                  Branding
                                                                                           marketing channels are closely related.
                                         DIRECT                    RELATIONSHIP            Remember, the choice of channels should reflect your
                                                                                           communication objectives and the audience you are
                                                                                           communicating with.

                                            Marketing Routes                                    How to use this map




Thursday, 18 April, 13
WHAT’S
             INFUSED?
   •A Surprising Method
   •Maceration vs. Cold Compounding
   •Flavour Essences...
   •Re-Distillation, why?
   •To taste, not time...(MM Example)



Thursday, 18 April, 13
BELVEDERE
       CAIPIROSKA
   •60 mls Belvedere
   •1/2 Lime
   •30 mls Sugar Syrup (1:1)
   •*Fresh Fruit Variants




Thursday, 18 April, 13
Thursday, 18 April, 13
Three reasons to Believe
       1)Ketel One Vodka was inspired by over 300 years and 10
       generations of the Nolet Family’s distilling experience
       2)Ketel One Vodka is crafted from small batches in traditional
       copper port still resulting in a superior quality vodka
       3)Crafted for exceptional taste, Ketel One Vodka is always
       approved by a member of the Nolet family before bottling


Thursday, 18 April, 13
The Nolet Family
                         • Nolet Distillery: Family tradition
                                     since 1691

                         • The 10th and 11th generation are
                            actively involved in running the
                                  Ketel Business today




Thursday, 18 April, 13
32


Thursday, 18 April, 13
Thursday, 18 April, 13
THE ESSENCE OF CIROC
                         • Many samples of grapes
                           from around France are
                           tasted.


                         • Once chosen the grapes
                           are picked at the peak of
                           ripeness

                         	
                         	


Thursday, 18 April, 13
THE ESSENCE OF CIROC

  	
 COLD PROCESS;
  	
 Unlike grain, grapes do not need
       heat to release their fermentable
       sugars.
         uCold Maceration
         uCold Storage
  	
 	


Thursday, 18 April, 13
THE ESSENCE OF CIROC


      COLD FERMENTATION

      Results in a wine of
        12 % ABV




Thursday, 18 April, 13
THE ESSENCE OF CIROC


      COLD FERMENTATION

      Results in a wine of
        12 % ABV             FERMENTATION VAT




Thursday, 18 April, 13
THE ESSENCE OF CIROC
      	
   The resultant wine is then transferred to our small family run distillery
           deep in the French countryside, for the distillation process.




Thursday, 18 April, 13
THE ESSENCE OF CIROC
      	
   The resultant wine is then transferred to our small family run distillery
           deep in the French countryside, for the distillation process.




                                          SVE DISTILLERY




Thursday, 18 April, 13
Ciroc Distillation
      The “Wine” is distilled
        continuously, twice,
        through a two column
        100% copper still

      	

 ‘Essence’ of Cîroc




Thursday, 18 April, 13
Ugni Blanc Spirit
	

   The Ugni Blanc grapes come from the
      country side north of Bordeaux.

	

	

   The grapes are fermented to make a
      simple wine of about 8% abv.


	

   This wine is then distilled in a four-column
      continuous still to produce rectified
      neutral grape spirit at 96.5% abv, which
      makes up about 95% of Cîroc.
	

	

   .
Thursday, 18 April, 13
Ugni Blanc Spirit
	

   The Ugni Blanc grapes come from the
      country side north of Bordeaux.

	

	

   The grapes are fermented to make a
      simple wine of about 8% abv.


	

   This wine is then distilled in a four-column
      continuous still to produce rectified
      neutral grape spirit at 96.5% abv, which
      makes up about 95% of Cîroc.
                                                     THE UGNI-BLANC GRAPE
	

	

   .
Thursday, 18 April, 13
The Fifth Distillation
            	
   This final distillation marries the two elements and emphasizes the
                 aromatic character. More complex flavours are created thanks to the
                 interaction between the two grape spirits and the copper.




Thursday, 18 April, 13
The Fifth Distillation
            	
   This final distillation marries the two elements and emphasizes the
                 aromatic character. More complex flavours are created thanks to the
                 interaction between the two grape spirits and the copper.




                                             Cîroc POT STILLS




Thursday, 18 April, 13
Thank you
Thursday, 18 April, 13

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Modern Service Professional Week #2 - Vodka

  • 1. MODERN SERVICE PROFESSIONAL (MSP) SERIES - WEEK #2 - VODKA Thursday, 18 April, 13
  • 2. Who is justcocktails.org? Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 3. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 4. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 5. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 6. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 7. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation ➡ Events Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 8. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation ➡ Events Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 9. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation ➡ Events Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 10. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation ➡ Events Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 11. Who is justcocktails.org? justcocktails.org works with hospitality business’, hotels, bars, and clubs around the world, helping with: ➡ Bartender & Service Training ➡ Management Training ➡ Analysis and Consultation ➡ Events Our Mission - “Dedicated to BETTER Imbibing” Thursday, 18 April, 13
  • 12. Vodka 101 justcocktails.org Thursday, 18 April, 13
  • 14. vodka technical: Vodka  is  the  simplest  expression  of  the  science  of  dis2lla2on.  It  is  made   from  grain  –  primarily  rye,  barley,  wheat  and  corn  –  but  can  also  be   made  from  potatoes.  It  is  un-­‐aged  (apart  from  a  small  handful  of   excep2ons)  but,  historically,  can  be  flavoured.  It  is  the  purest  spirit   style  and  so  has  very  few  impuri4es  that  give  flavour.  It  leaves  the   column  s2ll  oCen  as  strong  as  96%  abv,  so  the  flavours  are  very  light   and  subtle. trivial:   The  word  Vodka  comes  from  the  Russian  and  the  Polish  for  “li9le   water”  (they  both  claim  to  have  invented  it)  and  is  both  the  simplest   spirit,  and  easiest  to  mix/drink.     Vodka  is  now  one  of  the  most  popular  spirits  on  the  planet  but  less   than  70  years  ago  it  was  unknown  outside  Russia  and  Poland. Thursday, 18 April, 13
  • 16. vodka 1.   The  word  Vodka  comes  from  the  Russian  and  the  Polish  for  “liOle  water”  (they  both  claim  to  have  invented  it)   and  is  both  the  simplest  spirit  to  make  and  the  easiest  to  drink  as  it  has  very  liOle  flavour  other  than  alcohol 2.   Vodka  comes  in  two  main  styles:  Eastern  Style  that  was  invented  to  be  drunk  neat  and  has  subtle  flavours  and   Western  Style  that  is  meant  to  be  drunk  mixed  and  has  very  liOle  flavour 3.   Flavoured  vodka  was  actually  invented  first  as  early  vodkas  were  used  mainly  as  medicines  and  tasted  bad  due   to  unsophis2cated  dis2lla2on  techniques 4.   Vodka  can  be  made  from  anything  and  can  be  made  anywhere  but  the  best  vodkas  are  made  from  either  Grain   (corn,  wheat,  barley,  rye)  or  special  potatoes  but  they  are  always  dis2lled  at  a  very  high  alcohol  content  which   removes  much  of  the  obvious  flavours. 5.   Main  Western  Vodkas  include  Smirnoff  (global),  Skyy  (USA)  and  Finlandia  (Finland);  main  Eastern  Style  include   Stolichnaya  (Russia),  Absolut  (Sweden)  and  Ketel  One  (Holland) 6.   Vodka  can  be  drunk  just  about  any  way  from  neat  at  room  temperature  to  simple  mixed  drinks  most  popular   cocktails  (Bloody  Mary,  Black  Russian,  Cosmopolitan,  Moscow  Mule) 7.   The  main  factors  that  influence  vodka  quality  and  style •   Raw  material  (rye  makes  creamy  flavours,  potato  sweet  ones  and  everything  else  is  quite  neutral) •   Water  quality  both  to  ferment  with  and  to  dilute  with  later •   Dis2lla2on  type:  there  are  Pot  S2ll  Vodkas  such  as  Ketel  One  and  Grey  Goose  but  mainly  its  Con2nuous   Dis2lled  and  then  it  maOers  the  amount  of  2mes  it  is  dis2lled  (Smirnoff  3;  Skyy  4) •   What  it  is  filtered  though  to  remove  impuri2es  and  flavour  and  also  how  many  2mes  it  is  filtered 8. Vodka  is  now  one  of  the  most  popular  spirits  on  the  planet  but  less  than  70  years  ago  it  was  unknown  outside   Russia  and  Poland 9. Vodka  (or  ‘liOle  water’)  is  the  simplest  expression  of  the  science  of  dis2lla2on.  It  is  made  from  grain  –  primarily   rye,  barley,  wheat  and  corn  –  but  can  also  be  made  from  potatoes.  It  is  un-­‐aged  (apart  from  a  small  handful  of   excep2ons)  but,  historically,  can  be  flavoured.  It  is  the  purest  spirit  style  and  so  has  very  few  impuri2es  that  give   flavour.  It  leaves  the  column  s2ll  oCen  as  strong  as  96%  abv,  so  the  flavours  are  very  light  and  subtle,  although   connoisseurs  find  flavours  ranging  from  mint  and  eucalyptus  to  vanilla  and  cinnamon. Thursday, 18 April, 13
  • 17. VODKA Quick facts: • 1 out of every 4 bottles sold in the NA is vodka • This equals 60 million litre cases sold a year. • Over 400 brands sold Globally • Why: – Vodka is quick to produce and get to market – “Mixability” • Its ability to mix with almost anything, means there is a cocktail to fit every taste, savory, sweet, dry …..But – This also can lead to over indulgence Thursday, 18 April, 13
  • 18. The Tongue & Tasting Thursday, 18 April, 13
  • 20. #1 - RAW MATERIALS Throughout history, vodka has been created with many base ingredients. Examples would include: 1. Wheat 2. Rye 3. Barley 4. Corn 5. Neutral Grains 6. Grapes 7. Potatoes Thursday, 18 April, 13
  • 21. #1 - RAW MATERIALS Throughout history, vodka has been created with many base ingredients. Examples would include: 1. Wheat 2. Rye 3. Barley 4. Corn 5. Neutral Grains 6. Grapes 7. Potatoes Thursday, 18 April, 13
  • 22. #1 - RAW MATERIALS Throughout history, vodka has been created with many base ingredients. Examples would include: 1. Wheat 2. Rye 3. Barley 4. Corn 5. Neutral Grains 6. Grapes 7. Potatoes Thursday, 18 April, 13
  • 23. #1 - RAW MATERIALS Throughout history, vodka has been created with many base ingredients. Examples would include: 1. Wheat 2. Rye 3. Barley 4. Corn 5. Neutral Grains 6. Grapes 7. Potatoes Thursday, 18 April, 13
  • 24. RAW MATERIAL DIFFERENCES THE RAW MATERIALS ARE ONE OF THE MOST IMPORTANT FACTORS IN FLAVOUR: • WHEAT GIVES ANISEED CHARACTERS • RYE GIVES A NUTTY SWEETNESS • CORN GIVES A BUTTERY SWEETNESS • POTATO GIVES A CREAMY, STARCHY VISCOSITY • GRAPE IMPARTS A RAISIN, HONEYED CITRUS TASTE Thursday, 18 April, 13
  • 25. RAW MATERIAL YIELD’S THE RESULTANT YIELDS ALSO VARY GREATLY, AFFECTING THE FINAL PRICE OF VODKAS. • 100KG OF POTATOES YIELDS APPROX 10L OF SPIRIT • 100KG OF GRAPES YIELDS APPROX 12L OF SPIRIT • 100KG OF WHEAT OR BARLEY YIELDS APPROX 35L OF SPIRIT • 100KG OF CORN YIELDS APPROX 40L OF SPIRIT Thursday, 18 April, 13
  • 26. #2 - Fermentation A process that produces WASH (a weak, crude, impure spirit) consequent upon the introduction of YEAST in the WORT. Fermentation is the chemical conversion of sugars into ethanol. *Short history of accidental fermentation Thursday, 18 April, 13
  • 27. #3 - DISTILLATION • The “wash” is placed in a still (continuous or pot) • Heat is applied underneath the still to heat the liquid • The alcohol boils and turn into vapour leaving the water and other volatiles behind. Thursday, 18 April, 13
  • 28. a note on DISTILLATION; The process that strengthens and purifies the spirit contained in the WASH and also separates the solids contained in the spirituous liquor. Distillation is a method of separating mixtures based on differences in their volatilities in a boiling liquid mixture. Distillation is a unit operation, or a physical separation process, and not a chemical reaction. Thursday, 18 April, 13
  • 29. COLUMN DISTILLATION . 1) It increases vodka’s strength to the desired ABV. 2) It’s remove the congeners/impurities/ flavour profiles Thursday, 18 April, 13
  • 30. COLUMN DISTILLATION . 1) It increases vodka’s strength to the desired ABV. 2) It’s remove the congeners/impurities/ flavour profiles Thursday, 18 April, 13
  • 31. POT DISTILLATION • More time consuming process • Small batches = quality control • The result: – A fuller more viscous mouth feel – More flavourful product Thursday, 18 April, 13
  • 32. STEP 5- FILTRATION *Don’t be fooled Thursday, 18 April, 13
  • 33. Vodka comes to North America Thursday, 18 April, 13
  • 34. Smirnoff “Leaves You Breathless” “Odourless”, apparently Pictured: Rod Alexander and Bambi Lynn (Mrs. Rod Alexander)  Thursday, 18 April, 13
  • 35. Vodka in “Merica” • Stolichnaya – is the first imported vodka until Russia shot down a Korean airplane. • The cold war begins and all Russian products are boycotted. • In 1967 vodka sales surpass the sales of Gin and American Whisky combined. Thursday, 18 April, 13
  • 36. Vodka in North America •1980- Absolute takes over •1986 - Stoli launches the first flavoured vodka “Limonaya” •1986- Absolut launches- PEPPAR •1988- Absolute launches follows suite with Citron •1997-Super Premiums enter the market place – Grey Goose and Belvedere – 2004: Reaches 1 million case mark Thursday, 18 April, 13
  • 37. Vodka in North America • 1983- Ketel One launches in the USA •2000- Ketel Citreon is launched the first naturally flavored premium vodka •2002- Reaches the million case mark •2011- Reaches the 2 million case mark • 2003 – Ciroc Vodka Launches •2005 - Paris Launch •2007- P.Diddy become the Ambassador •2011- Ciroc reaches the 1 million case mark Thursday, 18 April, 13
  • 38. What’s in a brand? Thursday, 18 April, 13
  • 40. WHAT MAKES IT PREMIUM •Price? (4x) •Process? •Marketing? •A presidential palace? •A wizard distiller? Thursday, 18 April, 13
  • 41. PROCESS •Distillation has not changed for centuries. •What’s in the Wheat? (Quality Counts) •H2O (Artesian Wells) •Continuous vs. Pot Still Thursday, 18 April, 13
  • 42. The Marketing Map PUBLIC EXHIBITIONS RELATIONS PRESS RELEASES TV STORIES CONFERENCES PLACED ARTICLES COMMENT & OPINION LIVE SEMINARS MEDIA RELATIONS VIDEO CONTENT AWARDS iPLAYERS CORPORATE SOCIAL PUBLIC SPEAKING RESPONSIBILITY YOUTUBE LIFE CASTING PRODUCT MEDIA TRAINING PLACEMENT RSS CASE STUDIES CINEMA VIDEO CONFERENCING TELE-SEMINARS RADIO HOSPITALITY SOCIAL BOOK SPONSORSHIP TRADE MISSIONS PODCASTS WORD-OF-MOUTH WIKIS PRODUCT BILLBOARD FACE LAUNCH BOOK M TWITTER B FLY POSTING GEOMAPPING SMO DIRECTORIES ROAD MARKETING REFERRALS SHOWS PRESENTATIONS LINKED IN GOOGLE POINT OF PURCHASE CUSTOMER PAY-PER-C FIELD REVIEWS ADSEN MARKETING BROCHURES CUSTOMER FLASH ON SERVICES MPS / FPS POINT OF SALE MOB SEO CONSUMER CREDIT ACT PROMOTIONAL GAMING THOUGHT PCI COMPLIANCE GIVE-AWAYS FACE-TO-FACE LEADERSHIP •SUPER Premium MRS (MARKET RESEARCH) CONSUMER PRESS MAGAZINE INSIGHTS TELESALES SINGLE SPONS INSERTS TPS / CTPS CUSTOMER VIEW BEHAVIOUR FINANCIAL SERVICES (FSA) NEWSLETTER •World’s First Acid Etched VERISIGN ADVERTISEMENTS TESTIMONIALS MOBILE NEWSPAPER ABC AUDIT PARTNERSHIPS CATALOGUES TEAM ADVERTORIAL CELEBRITY BUILDING STRATEGIC LEGAL ENDORSEMENTS ALLIANCES Bottle COMPLIANCE LIVE STREAMS EDITORIAL STAFF WHITEPAPERS TRAINING AFFILIATE TRADE PRESS CORPORATE •Quadruple Distillation STRATEGIC PARTNERSHIPS ALLIANCES VIRTUAL EMAIL TRADE MAGAZINES CUSTOMER TEAMS FEEDBACK E-COMMERCE •Dankowski Gold Rye (Bakers) RECO CORPORATE CMS CULTURE The Marketing Map is a tool to help plan your marketing TE communications strategy. The map isn’t designed to cover ADVERTISING DIGITAL every available connection point, instead it provides an WEBSITE • Polish Pride vs Russian Myth overview to help you understand which platforms are most relevant to your business. DATABASE EVENT If you are unsure where to start then focus on the platforms you currently use and follow their lines to see which other Branding marketing channels are closely related. DIRECT RELATIONSHIP Remember, the choice of channels should reflect your communication objectives and the audience you are communicating with. Marketing Routes How to use this map Thursday, 18 April, 13
  • 43. WHAT’S INFUSED? •A Surprising Method •Maceration vs. Cold Compounding •Flavour Essences... •Re-Distillation, why? •To taste, not time...(MM Example) Thursday, 18 April, 13
  • 44. BELVEDERE CAIPIROSKA •60 mls Belvedere •1/2 Lime •30 mls Sugar Syrup (1:1) •*Fresh Fruit Variants Thursday, 18 April, 13
  • 46. Three reasons to Believe 1)Ketel One Vodka was inspired by over 300 years and 10 generations of the Nolet Family’s distilling experience 2)Ketel One Vodka is crafted from small batches in traditional copper port still resulting in a superior quality vodka 3)Crafted for exceptional taste, Ketel One Vodka is always approved by a member of the Nolet family before bottling Thursday, 18 April, 13
  • 47. The Nolet Family • Nolet Distillery: Family tradition since 1691 • The 10th and 11th generation are actively involved in running the Ketel Business today Thursday, 18 April, 13
  • 50. THE ESSENCE OF CIROC • Many samples of grapes from around France are tasted. • Once chosen the grapes are picked at the peak of ripeness Thursday, 18 April, 13
  • 51. THE ESSENCE OF CIROC COLD PROCESS; Unlike grain, grapes do not need heat to release their fermentable sugars. uCold Maceration uCold Storage Thursday, 18 April, 13
  • 52. THE ESSENCE OF CIROC COLD FERMENTATION Results in a wine of 12 % ABV Thursday, 18 April, 13
  • 53. THE ESSENCE OF CIROC COLD FERMENTATION Results in a wine of 12 % ABV FERMENTATION VAT Thursday, 18 April, 13
  • 54. THE ESSENCE OF CIROC The resultant wine is then transferred to our small family run distillery deep in the French countryside, for the distillation process. Thursday, 18 April, 13
  • 55. THE ESSENCE OF CIROC The resultant wine is then transferred to our small family run distillery deep in the French countryside, for the distillation process. SVE DISTILLERY Thursday, 18 April, 13
  • 56. Ciroc Distillation The “Wine” is distilled continuously, twice, through a two column 100% copper still ‘Essence’ of Cîroc Thursday, 18 April, 13
  • 57. Ugni Blanc Spirit The Ugni Blanc grapes come from the country side north of Bordeaux. The grapes are fermented to make a simple wine of about 8% abv. This wine is then distilled in a four-column continuous still to produce rectified neutral grape spirit at 96.5% abv, which makes up about 95% of Cîroc. . Thursday, 18 April, 13
  • 58. Ugni Blanc Spirit The Ugni Blanc grapes come from the country side north of Bordeaux. The grapes are fermented to make a simple wine of about 8% abv. This wine is then distilled in a four-column continuous still to produce rectified neutral grape spirit at 96.5% abv, which makes up about 95% of Cîroc. THE UGNI-BLANC GRAPE . Thursday, 18 April, 13
  • 59. The Fifth Distillation This final distillation marries the two elements and emphasizes the aromatic character. More complex flavours are created thanks to the interaction between the two grape spirits and the copper. Thursday, 18 April, 13
  • 60. The Fifth Distillation This final distillation marries the two elements and emphasizes the aromatic character. More complex flavours are created thanks to the interaction between the two grape spirits and the copper. Cîroc POT STILLS Thursday, 18 April, 13