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8 De-Bangler Street Gboko, Benue State
       www.agapecon.4t.com
   0703-430-2486/0808-080-2046
Changing Role of
     the Human
  Resource Function:

Toward a Precise HR

           By
      Peter Anyebe
Trace the path to a precise HR
Flash the light on the enormity of the
responsibility that HR practitioners have to
humanity
Link the global labour unrest to the current
limitations of HR, that has stagnated as
administrative partners; and is yet to make a
clear shift to strategic partners, and
subsequently precise executives
Present the value creation model as an
objective conceptual basis for the shift
                                                3
Precise Executive
Strategic Partner
Administrative
         Associated With:
Partner Skills
             Competencies
             Maintenance
                            4
Competencies are a critical tool in workforce
and succession planning.
At a minimum, they are a means to:
 Identify capabilities, attitudes, and
 attributes needed to meet current and
 future staffing needs as organizational
 priorities and strategies shift, and
 Focus employee development efforts to
 eliminate the gap between capabilities
 needed and those available.
                                                5
A list of competencies, often organized
into five or more groupings or
clusters, attributable to satisfactory or
exceptional employee performance for
an occupation (e.g.
managers, auditors, etc.) or group of
titles.
Basis for Appraisal Forms:
 Competencies +
                                            6
Competencies           Ratings:
                       EX - Exceeds Expectations
 Leadership            M - Meets Expectations
                       M- - Meets Expectations (-)
 Accountability        ND - Needs Improvement
                           - Developing
 Decisiveness          NP - Needs Improvement
 Change Management         - Performance Issue
                       U - Unacceptable.
 Innovative Thinking
 Encouraging Customer Focus
 Productivity
 Managing Employee Performance
 Ethics and Business Conduct
                                                     7
Competencies
 Member Focus
 Committed to Organization
 Integrity / Trust
 Action-Oriented / Empowered
  Highly Efficient / Resourceful
 Communication Skills
                      Ratings:
 Technical Skills      Far Exceeds Performance Standards
                       Exceeds Performance Standards
 Employee Strengths    Meets Performance Standards
                       Needs Improvement

 and Accomplishments                                       8
Leadership
Functional
Core
Competencies are at the heart of
        strategic HR
                                   9
The capacity to
Perform at Task
     by the
Standard Procedure
   The standard procedure is the
 kernel of the value creation model   10
Performance Management is about:
The right work force, C
In the right environment, EB
Delivering profitable business growth, ROI
                             Ralph Christensen
Equivalently, Value Creation concerns:
 People Value, C
 Value of the Business Environment, EB
 Organisational Value, ROI
                       Agape Consultants
                                                 11
People are valuable
                                      to the extent that:
       The Link between              they turn what they
People Value, C & Organisational            know
        1 Value, ROI       C ROI
                                      into what they do
                          1.02 100
 C =                      1.04 50
                          1.07 30
      1 – 1/X,            1.11 20
                          1.22 10
            ROI = 2X – 1 2.0 3          Organisations
                              3.0 2
 C = Character of Consistency 5.0 1.5   are valuable to
 ROI = Return on Investment
                                        the extent that:
                                         they turn the
Given the factor-C,                      Factor-C into
ROI would be determined automatically;       ROI
subject to the Business Environment, EB
                                                            12
MI = √(PfI x EB),                        Pf = 1 / (1 – 1/FP),

     PfI = 1 – 1/Pf,                       Fp = (FA x FC)
     EB = Rw/2,                           FC = √n / √n’,
MI = Maturation Index                                       FC > 1
PfI = Performance Index
EB = Value Business Environment           FC = 1/ FC + 1,
Rw = Reward Index                                           FC < 1
Nu = Number of Essentials Identifiable
f0 = The Personal Order                   FA = 1/(RES x RGT),
Po = Power Index                                       1 ≤ FA ≤ 2
RES = Response Ability
RGT = Appropriateness of Response         FA = 1/ FA + 2,
                                                            FA < 1
                                                                     13
The Business
                                     Rgt = (%Nd/100)/S
   Environment                       Res = (1 – S)/(%Wk/100)
                                         %Wk = 100(CWk/C’)
Res = Rgt,                               %Nd = 100(CNd/C’)
         Po → 1

CNd = LogC/Log(1/S)
CWk = 1 – 1/3 S                                  C/C’: r = 0.99
Res = Responses to Stimuli, Performance?
Rgt = Quality (appropriateness) of Responses
CWk = Energy Expended on the Reconstruction of the Standard Procedure
CNd = Energy Expended on Overcoming Obstacles, EB?
C’ = Motive Strength (C’    = CWk + CNd)
S = Index of Soul
                                                                        14
Rw = √(Nu2/Nu’),                 Rw ≤ 2.00
     Nu’ = f1, Derived on the PMM
     f0 = Po
     Po = RES / RGT
                              f0 = 4(1 – 1/√Z).
                                 z = ½ (4 – 1/√f1)
f1 = Perception Index, N = 5
f0 = Sensation Index N = 1 The Perception Model of Mind, PMM
                                                           15
NI = 2(ϕx – 0.5),
                  x = Nu,
ϕx = 1 – Qt(C1t + C2t + C3t + C4t +
C5t)
       t = 1 / (1 + Px)
                        (-(X2/2)) 0.2316419
 C = ϕt = 1 / √(2π) x e
                            P=
  1  0.31938153
 C2 = 0.356563782              e = 2.7183
 C3 = 1.78147837               π = 3.141
 C4 = -1.821255978 Hastings’ Approximation of the
 C5 = 1.330274429 Normal Distribution Function
                                                 16
Given Pc, Rn, Vc, and √n therefore;
The factors S, F, and C are determined,
for L = 1/C F2 ; S = 1/√L
Which form the basis for deriving the other factors.
Pc, Rn, Vc, and √n are measured on their various kits

CWk and CNd are derived from the factors C and S;
They define the expenditure of motive
strength or commitment, C’
Nu, Po, and Ps are derived from the factor-F
                                                       17
RES and RGT quantify the consistency
of the performance at task
MI and NI are correlated at r = 0.9962;
They establish the factors CWk, CNd,
RES, RGT and PfI in fact
Then ROI, Rw, Nu, Po, and Ps are
also established
The calibration of the Pc, Rn, Vc, and √n
kits is based on the standard procedure
                                            18
1. Reward Systems
                                     2. Training Systems
                                     3. Work Processes
                                     4. Talent Systems
  Talent is the engine behind
  the creation of all value
  Leverage on talent to win in
  the market place
  Talent can be Talent is when tasks
                   are performed by the
  learned          standard procedure
Recall the 10,000hr Rule by Malcolm Gladwell
                                                           19
Only about 1%
of people responsibility
           It is the

           of HR to create
attain thisthe growthof
           this %age
                      in

capacity   wealth creators
                         20
T-AID Retention:
Performance Planning Employment
Appraisal and Review    Appraisal
                        Skill Gap
Feedback                Reward
Reward                  Succession
                         Planning
Improvement Plans       Capacity
Appraisal of Potential   Assessment

                                      21
Business performance
objectives for individuals
and teams
Personal performance
Salary and compensation
review
Employee development         22
Keep track of
(growth) improved
performance on the
80 – 20 continuum
 Recall the Pareto Principle   23
Integration, Nu ≥ 4.00
Adjustment, 2.00 < Nu < 4.00
Adaptation, Nu ≥ 2.00

f0 = 4(1 – 1/√Z).
   z = ½ (4 – 1/√f1),             Nu = f1
                          f1 = Perception Index, N = 5
                         f0 = Sensation Index N = 1

 The Perception Model of Mind, PMM
                                                         24
The Character Model
       Stimulus                                 F, f0
      Attitude                            F1            F2
     Motivation            Rn
Pc
      Ability                        Pc         Rn           √n
     Personality, F
                                          C1            C2
       Response
                                               C, ROI
           √n
     Links Sensation, f0 to the creation of Value, ROI
           for economic Decisions and Actions
                                                                  25
The Model of Learning
Will:
 Motive Strength,
 C’ (A)                                          Emotion (Heart?):
                                                  Purpose (Desire?)
                                                  Process
                                                  (L)
                                                 Desire and Process
                                                 are both stored in
                                                 Heart Memory,
Intellect:     Process, f0                       L = F2 (Émile Coué)
  Thought, (F)
 Learning is rooted in Desire                    Leadership (Fulfilment):
 The strength available for accomplishment is
 determined when desire registers in the will
                                                  Vision
 Motive strength is expended by the intellect,    Drive/Commitment
in process derivation                             Skill                     26
Character of Consistency, C
 Vagaries of the Environment, EB
 Standard Procedure, MI
 Process, f0
               10. Vision Labour
 Purpose, F 9. Skill      12. Management
                         8. Commitment 11. Entrepreneur
1. Standard Procedure       Leadership
2. Process                  6. Performance
3. Purpose                  5. Character of Consistency
4. Vagaries of Environment
                                                      27
The HR Hierarchy
   Path of growth:

Entrepreneur, Rn
Management, Pc
Leadership, Vc
Labour, √n
                     28
Performance would be optimum when the following are clarified:
What, Purpose Definition Vagaries of the Environment, EB
How, Process Maturation Character of Consistency, C
Standard Procedure, MI ≥ 0.99.96
This is achieved when the following analysis are      The following hierarchy
       done objectively and on the same scale of      also needs be installed:
                                  measurement:
                                                         Entrepreneur, Rn
 Employment, C                                           Management, Pc
 Appraisal, PfI                                          Leadership, Vc
 Skill Gap, f0                                           Labour, √n
 Reward, Rw                                        In the end, the following would be aligned:

 Succession Planning, MI                             Talent
                                                     Profession
 Capacity Assessment, Org-K
                                                     Job                                         29
Trace the Path to Precise HR

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Trace the Path to Precise HR

  • 1. 8 De-Bangler Street Gboko, Benue State www.agapecon.4t.com 0703-430-2486/0808-080-2046
  • 2. Changing Role of the Human Resource Function: Toward a Precise HR By Peter Anyebe
  • 3. Trace the path to a precise HR Flash the light on the enormity of the responsibility that HR practitioners have to humanity Link the global labour unrest to the current limitations of HR, that has stagnated as administrative partners; and is yet to make a clear shift to strategic partners, and subsequently precise executives Present the value creation model as an objective conceptual basis for the shift 3
  • 4. Precise Executive Strategic Partner Administrative Associated With: Partner Skills Competencies Maintenance 4
  • 5. Competencies are a critical tool in workforce and succession planning. At a minimum, they are a means to: Identify capabilities, attitudes, and attributes needed to meet current and future staffing needs as organizational priorities and strategies shift, and Focus employee development efforts to eliminate the gap between capabilities needed and those available. 5
  • 6. A list of competencies, often organized into five or more groupings or clusters, attributable to satisfactory or exceptional employee performance for an occupation (e.g. managers, auditors, etc.) or group of titles. Basis for Appraisal Forms: Competencies + 6
  • 7. Competencies Ratings: EX - Exceeds Expectations Leadership M - Meets Expectations M- - Meets Expectations (-) Accountability ND - Needs Improvement - Developing Decisiveness NP - Needs Improvement Change Management - Performance Issue U - Unacceptable. Innovative Thinking Encouraging Customer Focus Productivity Managing Employee Performance Ethics and Business Conduct 7
  • 8. Competencies Member Focus Committed to Organization Integrity / Trust Action-Oriented / Empowered Highly Efficient / Resourceful Communication Skills Ratings: Technical Skills Far Exceeds Performance Standards Exceeds Performance Standards Employee Strengths Meets Performance Standards Needs Improvement and Accomplishments 8
  • 10. The capacity to Perform at Task by the Standard Procedure The standard procedure is the kernel of the value creation model 10
  • 11. Performance Management is about: The right work force, C In the right environment, EB Delivering profitable business growth, ROI Ralph Christensen Equivalently, Value Creation concerns: People Value, C Value of the Business Environment, EB Organisational Value, ROI Agape Consultants 11
  • 12. People are valuable to the extent that: The Link between they turn what they People Value, C & Organisational know 1 Value, ROI C ROI into what they do 1.02 100 C = 1.04 50 1.07 30 1 – 1/X, 1.11 20 1.22 10 ROI = 2X – 1 2.0 3 Organisations 3.0 2 C = Character of Consistency 5.0 1.5 are valuable to ROI = Return on Investment the extent that: they turn the Given the factor-C, Factor-C into ROI would be determined automatically; ROI subject to the Business Environment, EB 12
  • 13. MI = √(PfI x EB), Pf = 1 / (1 – 1/FP), PfI = 1 – 1/Pf, Fp = (FA x FC) EB = Rw/2, FC = √n / √n’, MI = Maturation Index FC > 1 PfI = Performance Index EB = Value Business Environment FC = 1/ FC + 1, Rw = Reward Index FC < 1 Nu = Number of Essentials Identifiable f0 = The Personal Order FA = 1/(RES x RGT), Po = Power Index 1 ≤ FA ≤ 2 RES = Response Ability RGT = Appropriateness of Response FA = 1/ FA + 2, FA < 1 13
  • 14. The Business Rgt = (%Nd/100)/S Environment Res = (1 – S)/(%Wk/100) %Wk = 100(CWk/C’) Res = Rgt, %Nd = 100(CNd/C’) Po → 1 CNd = LogC/Log(1/S) CWk = 1 – 1/3 S C/C’: r = 0.99 Res = Responses to Stimuli, Performance? Rgt = Quality (appropriateness) of Responses CWk = Energy Expended on the Reconstruction of the Standard Procedure CNd = Energy Expended on Overcoming Obstacles, EB? C’ = Motive Strength (C’ = CWk + CNd) S = Index of Soul 14
  • 15. Rw = √(Nu2/Nu’), Rw ≤ 2.00 Nu’ = f1, Derived on the PMM f0 = Po Po = RES / RGT f0 = 4(1 – 1/√Z). z = ½ (4 – 1/√f1) f1 = Perception Index, N = 5 f0 = Sensation Index N = 1 The Perception Model of Mind, PMM 15
  • 16. NI = 2(ϕx – 0.5), x = Nu, ϕx = 1 – Qt(C1t + C2t + C3t + C4t + C5t) t = 1 / (1 + Px) (-(X2/2)) 0.2316419 C = ϕt = 1 / √(2π) x e P= 1 0.31938153 C2 = 0.356563782 e = 2.7183 C3 = 1.78147837 π = 3.141 C4 = -1.821255978 Hastings’ Approximation of the C5 = 1.330274429 Normal Distribution Function 16
  • 17. Given Pc, Rn, Vc, and √n therefore; The factors S, F, and C are determined, for L = 1/C F2 ; S = 1/√L Which form the basis for deriving the other factors. Pc, Rn, Vc, and √n are measured on their various kits CWk and CNd are derived from the factors C and S; They define the expenditure of motive strength or commitment, C’ Nu, Po, and Ps are derived from the factor-F 17
  • 18. RES and RGT quantify the consistency of the performance at task MI and NI are correlated at r = 0.9962; They establish the factors CWk, CNd, RES, RGT and PfI in fact Then ROI, Rw, Nu, Po, and Ps are also established The calibration of the Pc, Rn, Vc, and √n kits is based on the standard procedure 18
  • 19. 1. Reward Systems 2. Training Systems 3. Work Processes 4. Talent Systems Talent is the engine behind the creation of all value Leverage on talent to win in the market place Talent can be Talent is when tasks are performed by the learned standard procedure Recall the 10,000hr Rule by Malcolm Gladwell 19
  • 20. Only about 1% of people responsibility It is the of HR to create attain thisthe growthof this %age in capacity wealth creators 20
  • 21. T-AID Retention: Performance Planning Employment Appraisal and Review Appraisal Skill Gap Feedback Reward Reward Succession Planning Improvement Plans Capacity Appraisal of Potential Assessment 21
  • 22. Business performance objectives for individuals and teams Personal performance Salary and compensation review Employee development 22
  • 23. Keep track of (growth) improved performance on the 80 – 20 continuum Recall the Pareto Principle 23
  • 24. Integration, Nu ≥ 4.00 Adjustment, 2.00 < Nu < 4.00 Adaptation, Nu ≥ 2.00 f0 = 4(1 – 1/√Z). z = ½ (4 – 1/√f1), Nu = f1 f1 = Perception Index, N = 5 f0 = Sensation Index N = 1 The Perception Model of Mind, PMM 24
  • 25. The Character Model Stimulus F, f0 Attitude F1 F2 Motivation Rn Pc Ability Pc Rn √n Personality, F C1 C2 Response C, ROI √n Links Sensation, f0 to the creation of Value, ROI for economic Decisions and Actions 25
  • 26. The Model of Learning Will: Motive Strength, C’ (A) Emotion (Heart?): Purpose (Desire?) Process (L) Desire and Process are both stored in Heart Memory, Intellect: Process, f0 L = F2 (Émile Coué) Thought, (F) Learning is rooted in Desire Leadership (Fulfilment): The strength available for accomplishment is determined when desire registers in the will Vision Motive strength is expended by the intellect, Drive/Commitment in process derivation Skill 26
  • 27. Character of Consistency, C Vagaries of the Environment, EB Standard Procedure, MI Process, f0 10. Vision Labour Purpose, F 9. Skill 12. Management 8. Commitment 11. Entrepreneur 1. Standard Procedure Leadership 2. Process 6. Performance 3. Purpose 5. Character of Consistency 4. Vagaries of Environment 27
  • 28. The HR Hierarchy Path of growth: Entrepreneur, Rn Management, Pc Leadership, Vc Labour, √n 28
  • 29. Performance would be optimum when the following are clarified: What, Purpose Definition Vagaries of the Environment, EB How, Process Maturation Character of Consistency, C Standard Procedure, MI ≥ 0.99.96 This is achieved when the following analysis are The following hierarchy done objectively and on the same scale of also needs be installed: measurement: Entrepreneur, Rn Employment, C Management, Pc Appraisal, PfI Leadership, Vc Skill Gap, f0 Labour, √n Reward, Rw In the end, the following would be aligned: Succession Planning, MI Talent Profession Capacity Assessment, Org-K Job 29