1. Kenneth Scott
Present Address
I 231, Shalimar Bungalows Park
Sukhlia
Indore- MP
Cell- 09755222220
E mail: scottks@rediffmail.com
Career Objective:
To obtain a position that provides opportunities. To apply my knowledge in providing
customer delight and service while contributing to a winning team.
Personal Profile:
Self-motivated hotel operations professional with excellent inter personal skills, a
consistent track record and a profile of having been on New Hotel Opening Teams for
three hotels.
Strengths:
Self-driven, with good organizational skills, strong interpersonal skills and analytical
abilities, Networking, PR and Strong Process Orientation.
Background Summary:
Offering a broad background in hotel operations with an experience spanning twenty two
years, in Rooms Division and Food & Beverage Service, being on three hotel’s new
hotel opening teams. Focus on guest delight, sticking to deadlines and accepting
challenges that provide ample opportunities for growth and continuous self-development.
Employment History
From : October 2006- Present
Employer : Sarovar Hotels & Resorts Pvt Ltd
Hotel : Sarovar Portico Indore
Position : General Manager
Key Responsibilities
Heading the New Hotel Operations Team of the First Company Owned and Managed
Mid Market Hotel at Indore.
To plan, organize, develop, coordinate and administer the entire operations of the Hotel
with a view to achieve the best financial results, guest comfort and safety, superior
professional image for the Hotel and healthy employer-employee relation
2. From : May 2003- Sep, 2006
Employer : Sarovar Park Plaza Hotels & Resorts
Hotel : The Peerless Inn Durgapur
Position : General Manager
Key Responsibilities
To plan, organise, develop, coordinate and administer the entire operations of the Hotel
with a view to achieve the best financial results, guest comfort and safety, superior
professional image for the Hotel and healthy employer-employee relation
Achievements
The team and I were successful in the renovation of the hotel and relaunch of the
restaurants and banquet halls as per plan and thereby unlocked value for the guest.
From : Jul 2002- Apr 2003
Employer : Hotel Marina Partnership, franchisee of Six Continents
Hotels
Hotel : Holiday Inn Agra
Position : Rooms Division Manager
Level of reporting : General Manager
From : Jan 01, 2001- Jul 2002
Employer : New Light Hotels Ltd.
Hotel : Holiday Inn Vadodara, Managed by Six Continents Hotels
Position : Rooms Division Manager
Level of reporting : General Manager
From : Jul 1999- Dec 2000
Employer : New Light Hotels & Resorts Ltd
Hotel : Holiday Inn Vadodara, Managed by Six Continents Hotels
Position : Front Office Manager
Key Result Area : New Hotel Opening Team Member & instrumental in setting up
of departmental systems and procedures
Level of reporting : General Manager
3. From : Jan 1992-Jul 1999
Employer : Mahindra Hotels & Resorts Ltd.
Positions : a. Management Trainee : (Jan 1992- May 1992)
; b. Asst. Manager- Front Office : (Jun 1992- Apr 1993)
: c. Asst. Front Office Manager : (May 1993- Mar 1995)
: d. Front Office Manager : (Apr 1995- Aug 1998)
: e. Executive Assistant Manager : (Sep 1998- Jul 1999)
From : Aug 1989- Nov 1991
Employer : India Tourism Development Corporation
Position : Management Trainee & Understudy Assistant Manager,
Banquets (Sep 1990- Nov 1991) at Hotel Ashok, New Delhi
Details of Summer Training during Three Diploma in Hotel Management
Jun ’88 – Jul ’88 : Worked in Hotel Ashok, New Delhi’s authentic French cuisine
restaurant ‘Burgundy’ , learning the restaurant’s operations & service standards.
Jun ’87 – Jul ’87 : Worked in Taj Palace, New Delhi’s Coffee Shop ‘Isfahan’ was
initiated into restaurant functioning.
Special Achievements
Oct 2006- Present- Indore Sarovar Portico
Was chosen as the Best Business Hotel for the Year 2009 in MP by the Madhya
Pradesh State Tourism Development Corporation
May 2003- Sep 2006- The Peerless Inn Durgapur
Was successful in completing the renovation, refurbishment of the hotel and the team
was instrumental in improving the YTD Sales and GOP.
Jul 1999- Dec 2000- Holiday Inn, Vadodara
New Hotel Opening Team Member, coordination and taking over the department from
Projects, setting up of systems and procedures for Front Office.
Jun 1992- Apr 1993- Hotel Guestline Days, Tirupati
New Hotel Opening Team Member, coordination and taking over the department from
Projects, setting up of systems and procedures for Front Office.
Aug 1989- Nov 1991
Co-opted on to the VVIP service team, which catered to all the State Banquets,
particularly the Honorable Prime Minister’s functions at Hyderabad House.
4. Educational Background
Academic
1982
Passed All India School Certificate Examinations from St. Anselm’s School, Ajmer,
securing a First Division
1984
Passed All India Senior School Certificate Examinations from St. Anselm’s School,
Ajmer, securing a First Division
Professional
May 2006
Attended a 20- day Accelerated Management Programme at the Indian School of
Business, Hyderabad.
1989
Obtained a Diploma in Hotel Management, Catering Technology and Applied Nutrition
from the Institute of Hotel Management, Bhopal.
References
Excellent references are available upon request.
Personal
Born December 17, 1966
Marital Status Married