1. FREDERICK HERZBERG’S
TWO FACTOR THEORY
BY: ANIL POUDEL AND BISHAL KAPALI

2. INTRODUCTION to Frederick Herzberg
 Herzberg(1923-2000) was born in Lynn, Massachusetts.
 He enrolled at the City College of New York in 1939.He
finished his studies and graduated from the City College of
New York in 1946.
 He earned a master's degree in science and public health from
University of Pittsburgh.
 He completed a Ph.D. at Pittsburgh that focused on electric
shock therapy.

3. TWO FACTOR THEORY
 The theory was based around interviews with 200 accountants & engineers in
Pittsburgh.
 The participants were asked to describe job experience that produced good and
bad feelings about their jobs.
 From the research, Herzberg found two sets of factors namely hygiene factor and
motivating factor
.

4. HYGIENE FACTOR
 The presence of these conditions to the satisfaction of the employee doesn't
necessarily motivate, but their absence results in dissatisfaction.
dissatisfied
not dissatisfied
but not motivated

5. HYGIENE FACTOR
 DIFFERENT FACTORS WHICH DISSATISY EMPLOYEES
HYGIENE
FACTORS
SALARY
JOB
SECURITY
PERSONAL
LIFE
WORKING
CONDITION
COMPANY
POLICY
RELATIONSHIP
WITH BOSS
RELATIONSHIP
WITH PEERS

6. MOTIVATING FACTOR
 The absence of these conditions doesn't necessarily dissatisfy. But when present,
they build strong levels of motivation that result in good job performance.
motivated
not dissatisfied
but not motivated

7. MOTIVATING FACTOR
 DIFFERENT FACTORS WHICH MOTIVATE EMPLOYEES
MOTIVATING
FACTORS
ACHIEVEM
ENT
RECOGNITIO
N
ADVANCEMEN
T WORK ITSELF RESPONSIBILITY
POSSIBILITY
OF PERSONAL
GROWTH
RELATIONSHIP
WITH PEERS

8. CONCLUSION
 Correcting hygiene matters will improve the working environment, and help reduce
contentment displayed by the workers; keeping them happy as well. • Because of
this both the business and the workers are likely to benfit. This will make the
workers content, and motivated. Motivated workers will allow for an increase in
their productivity