1. In this module we will discuss :
1. When is the payment transferred?
2. What is Paytm Mall commission update?
3. How to approve updated Paytm Mall commission?
4. How to check the Paytm Mall commission approval status?
5. How can you check your payout?
Training guide for
Paytm Mall Shop

2. Once your product is delivered to the customer, payment will be processed
When is payment transferred ?
Order received Order processed Order delivered
Payment initiated

3. 1. Payment initiation takes 2 days to start after delivery of product is completed.
2. It is transferred on the nearest payment transfer day, 2 days after delivery
3. Payout will be reflected in your account within 7 working days of the product delivered.
Payment is transferred 3 times a week Monday, Wednesday & Friday
For example –
Product delivered - 2nd (Tuesday)
Payment released- 5th (Friday)
Nearest payment day 2 days after
delivery being 5th
Example of payment transferred
2.
1.
1 2

4. Click on payments tab1.
Click on settlements
tab to view datewise
payout details
3.
Date filter- use this
filter to select date
range as per the
requirement
5.
Click on orderwise tab
to view orderwise
payout details
4.
Note- To know more about Payments tab, kindly visit on http://gobig.paytmmall.com/payments/
Click on payout tab2.
You can check your payment details in the Payments tab on seller panel
How can you check your payment?
1
5
3 4
2

5. How Payout is calculated?
Final Payout = Selling Price – Commission
Note- Commission includes Paytm Mall commission, PG fee and applicable taxes.

6. Paytm Mall Commission
Update and Approval

7. What is Paytm Mall Commission update?
Paytm Mall commission is the updated or a new version of commission is shared by Paytm Mall in
case of any change in commission structure.
Reasons for Paytm Mall commission update
• Promotional Events keep on running to boost your sale. So if there are any changes made in Paytm
Mall commission during Promotional Campaign you’ll be notified with commission update
Promotional campaign
• If there is any change in commission structure the updated Paytm Mall commission will be sent to
you on your Panel
Changes in Paytm Mall’s policy
• If you add any new Category to your catalogue you will receive an updated Paytm Mall commission
request
New category added by you

8. How to approve the updated Paytm Mall
commission?
Once you have logged into the panel , new Paytm Mall commission structure will be visible. You will
be required to approve the same.
Click on download tab
to download and view
the CSV file that
contains the updated
Paytm Mall commission
details
1.
1

9. How to approve the updated Paytm Mall
commission?
To approve the updated Paytm Mall commission, follow these steps
Click on Approve tab
Click on ok tab
Click on proceed tab
1.
2.
3.
2
1
3

10. How to approve the updated Paytm Mall
commission?
In case of any variation, you can also reject the updated Paytm Mall commission
Click on reject tab
Enter reason for the
rejection
Click on ok tab
Click on proceed tab
1.
2.
3.
4.
Note- In the case of rejection, all payments for orders fulfilled during the validity period (for that specific category)
will be processed as per the current/standard Paytm Mall commission
1
2
3
4

11. How to check the Paytm Mall commission
approval status?
Click on Payments tab
Click on Commission
Approval tab
1.
2.
2
1

12. How to check the Paytm Mall commission
approval status?
You can check the Paytm Mall commission approval status by applying date filter and search filter
both
Click on Commission
Approval tab
Apply the date filter
Click on Search tab to
apply search filter
3.
4.
5.
5
3
4

13. How to check the Paytm Mall commission
approval status?
Actionable commission -
check the status of your
actionable commissions
Pending commissions -
check the status of your
pending commissions
Rejected commissions -
check the status of your
rejected commissions
Approved commissions -
check the status of your
commissions which are
approved
Here you have to select the commission status and click on submit
6.
6
Note-Final payout is done post deduction of Paytm Mall commission, PG fee and applicable taxes from
the selling price

14. Payout reports will be downloaded in zip
file and will consist of the following
reports -
• Payment Transactions report
• Order level detail report
• Packaging adjustments report
• Damage product adjustment report
(Inventory in FC)
Orderwise details for specific date
frames of expected payouts can be
viewed in the following formats:
• Multiple orders detail report of
expected payout
• Expected payout of specific order
Settlements Reports Orderwise Reports
How can you check your payments?
You can check your payments in these two ways-

15. Click on payments tab
Click on settlements
tab
Date filter- you can use
this filter to select date
range as per your
requirement
Overview of settlement wise payout report
1.
3.
4.
1
3
4
If you want to check your payment details according to the payment date then follow these steps-
2
Click on payout2.

16. You can apply the date
filter by selecting the
date range
Overview of settlement wise payout report
3a
3a.

17. Click to view the total
amount settled/
payout received from
Paytm Mall
You can view datewise
payment against the
number of orders
Payments have been
settled against number
of orders–
• Revenue based
• Adjustment based
Click on show details to
view the detailed payment
transaction
Overview of settlement wise payout report
4.
5.
6.
7.
7
6
5
4

18. View your UTR and
date of payment
View your all deduction
in the payout
View your new order
level details &
adjustment level
details
Overview of settlement wise payout report
7a.
7b.
7c.
7a 7b
7c

19. Click on the icon to
download payout report
for selected date
Click on the icon to
download payout report
a) Two files will be
downloaded in
zip format
• Merchant
payout report
• Order summary
report
Overview of settlement wise payout report
8.
9.
9
8
If you want to download individual settlement wise payments details in excel format then follow these
steps-

20. Click on Download
payment details to
download payout of the
selected date filter
Click on the icon to
download payout report
10.
11.
11
10
If you want to download payments details of selected date range in excel format then follow these
steps-
Overview of settlement wise payout report

21. Click on orderwise
Select the required
date frame
Overview of orderwise payout report?
1.
2.
1
2
If you want to check your payments details according to the order then follow these steps-

22. Click on search and you
can apply the item
status filter to view the
order status
3.
3
Overview of orderwise payout report?

23. Check the status of the
payout
Click on more details
to view the deduction
made in the payout
4.
5.
Overview of orderwise payout report?
4
5

24. View the UTR (if paid)
View the deduction
made in the payout
5a.
5b.
5b
5a
6
If you have any query or
issue related to payment
then click on Payment
queries tab
6.
Overview of orderwise payout report?
If you have any issue regarding the payment then you can raise a payment query

25. Select the issue6a.
6a
Overview of orderwise payout report?

26. Thanks everyone!
For any query please raise a ticket on support