In this module we will discuss:- What is the procedure to send products in FC ? How you can access your Godam Panel? How can you get your products back to you? How to check the details of payments and returns on seller panel?

1. Fulfillment center-
Delhivery godam panel
In this module we will discuss :-
1. What is the procedure to send products in FC ?
2. How you can access your Godam Panel?
3. How can you get your products back to you?
4. How to check the details of payments and returns on seller panel?

2. • Get “STN form” from your
FC partner
• Fill and share the STN
form to your FC partner
• Get approval from your
FC partner to send your
stock
• Send the stock to your FC
• Check status of your
items on Godam Panel,
• It will take 48 hrs to get
updated on Godam Panel
What is the procedure to send products to FC?

3. This is the sample of Stock Transfer Note (STN)
What is the procedure to send products in FC?

4. Enter
“godam.delhivery.com”
in the address bar
Enter your user name and
password
Click on login button
To login to your Godam Panel , follow these steps
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How can you access your Godam Panel?

5. Enter the name of
fulfillment center
Click on submit button
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How can you access your Godam Panel?
Note- Post FC registration the codes of name of fulfillment centers will be shared with you.

6. Click on search tab
Click on procurement
orders tab
To check status and other detail of procurement orders (Batch no), follow these steps
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How can you access your Godam Panel?

7. Enter batch number
Select the status-
Created : PO is created
Arrived: Products is arrived at FC
centre
Picked: PO to be worked upon
Received: Stock Received
Receiving in Progress: Under
quality check process
Inbound complete: Stock is QC
accepted
Cancelled: PO is cancelled
Tips- 1. It is advisable to use search filter for quick search results
2. You can search multiple values separated by comma in search filter.
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How can you access your Godam Panel?
Enter or select the values in these search fields
These are optional fields
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8. Select the date range
Enter your registered
store name (mandatory)
Click on search button
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How can you access your Godam Panel?

9. Here you can check the
status of batch number
Click on respective batch
number
Here you can check the status of an individual procurement order number
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How can you access your Godam Panel?

10. Here you can check all
details of received
products at FC in
individual batch
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How can you access your Godam Panel?

11. Click on reports
Click on default
To download reports in bulk, follow these steps
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How can you access your Godam Panel?

12. This is the sample of procurement order report
Here you can check the
status and other details of
all procurement orders
How can you access your Godam Panel?

13. Click on search tab
Click on PO products
To check the status of PO products, follow these steps
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How can you access your Godam Panel?

14. Enter or select the values
in these search fields
(optional)
Enter your registered store
name
Click on search button
Tips- 1. It is advisable to use search filter for quick search results
2. You can search multiple values separated by comma in search filter.
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How can you access your Godam Panel?

15. Click on respective batch
number
Here you can check the status of an individual product wise batch number
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How can you access your Godam Panel?

16. Here you can check the
details of the batch
according to the product
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How can you access your Godam Panel?

17. Click on reports
Click on default
To download reports in bulk, follow these steps
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How can you access your Godam Panel?

18. This is the sample of product-wise PO report
Here you can check the
status and other details of
all batch according to the
product
How can you access your Godam Panel?

19. Click on search tab
Click on items
To check status and other details of your items stored in FC, follow these steps
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How can you access your Godam Panel?
Note- You can also check the item details on your Paytm Mall seller panel. For more details click here

20. Enter serial number29.
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How can you access your Godam Panel?
• Enter or select the values in these search fields
• These are optional fields
Select the status-
Received: Product received
Accepted: QC accepted
Rejected: QC rejected
Stocked: In Stock products
To be picked: pick from storage area
Picked: Product is picked
Packed: product is packed
Ready to ship: MR is generated
Shipped: Handed over to courier
Item returned: Return before delivery
Hold:
Disposed:
Lost
Junk
Return Waybill Received: same as
AWB number
Return PO created: When returned
product is QC rejected
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Not to be used

21. Enter or select the
values in these search
fields (optional)
Tips- 1. It is advisable to use search filter for quick search results
2. You can search multiple values separated by comma in search filter.
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How can you access your Godam Panel?

22. Enter your registered
store name (mandatory)
Click on search button
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How can you access your Godam Panel?

23. Here you can check the
status of all products
Click on respective serial
number to view more details
Here you can check the status of an individual item
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How can you access your Godam Panel?

24. Here you can check the
details of the item
E.g. order details
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How can you access your Godam Panel?

25. Click on reports
Click on detailed
To download reports in bulk, follow these steps
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How can you access your Godam Panel?

26. Click on “click here to
change”
Enter your email id on which
you want to receive the
report
Click on ok button
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How can you access your Godam Panel?

27. Click on OK42.
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How can you access your Godam Panel?

28. Click on the link to
download the report
You will receive a mail with the link of report, open the mail and follow this step
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How can you access your Godam Panel?

29. This is the sample of items report
Here you can check the
status and other details of
all items received in FC
How can you access your Godam Panel?

30. Click on search tab
Click on orders tab
To check status and other details of your orders processed in FC, follow these steps
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How can you access your Godam Panel?
Note- You can also check the order details on your Paytm Mall seller panel. For more details click here

31. How can you access your Godam Panel?
• Enter or select the values in these search fields
• These are optional fields
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Enter order number
Select the status-
Verified: Acknowledge the order
Hold: (Rarely used)
Allocated: Serial number is assign
To be picked: pick from storage
area
Picked: Product is picked
Packed: product is packed
Ready to ship: MR is generated
Shipped: Handed over to courier
Cancelled: Order is cancelled
Partially Shipped: Not to be used
Partially Returned: Partial product
received
Return Complete: Complete
product received
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32. Enter or select the
values in these search
fields (optional)
Tips- 1. It is advisable to use search filter for quick search results
2. You can search multiple values separated by comma in search filter.
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How can you access your Godam Panel?

33. Enter your registered
store name (mandatory)
Click on search button
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How can you access your Godam Panel?

34. Here you can check the
status of orders
processed in FC
Click on individual order
number to view more details
Here you can check the status of an individual order
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How can you access your Godam Panel?

35. Here you can check all
details of the selected
order
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How can you access your Godam Panel?

36. Click on reports
Click on detailed
To download reports in bulk, follow these steps
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How can you access your Godam Panel?

37. Click on “click here to
change”
Enter your email id on which
you want to receive the
report
Click on continue button
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How can you access your Godam Panel?

38. Click on ok59.
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How can you access your Godam Panel?

39. Click on the link to
download the report
You will receive a mail with the link of report, open the mail and follow this step
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How can you access your Godam Panel?

40. This is the sample order report
Here you can check the
status and other details of
all orders processed in
FC
How can you access your Godam Panel?

41. How can you access your Godam Panel?
To check status and other details of returned orders in FC, follow these steps
Click on search tab
Click on returns tab
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Note- 1. FC partner handles only return before delivery orders.
2. You can also check the return details on your Paytm Mall seller panel. For more details click here

42. How can you access your Godam Panel?
Enter or select the values
in these search fields
(optional)
Select return type-
Customer- these are return
after delivery orders
Courier- these are return
before delivery orders
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Enter your registered store
name (mandatory)
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Tips- 1. It is advisable to use search filter for quick search results
2. You can search multiple values separated by comma in search filter.
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Click on search button66.

43. How can you access your Godam Panel?
Here you can check the
status of all returned
order
Click on return order number
It is same as your forward
order number
Here you can check the status of an individual returned order
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44. How can you access your Godam Panel?
Here you can check all
the details of returned
order
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45. How can you access your Godam Panel?
Click on search tab
Click on returns tab
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To download reports in bulk, follow these steps

46. How can you access your Godam Panel?
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Click on “click here to
change”
Enter your email id on which
you want to receive the
report
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Click on ok button74.

47. How can you access your Godam Panel?
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Click on ok button75.

48. How can you access your Godam Panel?
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Click on the link to
download the report
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49. How can you access your Godam Panel?
This is the sample of orders report
Here you can check the
status and other details of
all returned orders

50. • Get “RSTN form” from your
FC partner
• Fill and share the RSTN
form to your FC partner
• Get approval from your FC
partner to get back your
products
• Products will be delivered to
you
How can you get your products back to you from
FC?

51. How can you get your products back to you?
This is the sample of Return Stock Transfer Note

52. You can check the details of payments and returns in Paytm Mall seller panel
How can you check the details of payments and
returns ?
Returns
• In Returns tab,
• Return before delivery- These returns are received and managed by your FC partner
• Return after delivery- These returns are directly delivered to you
• For more details related to returns, click here
Payments
• Payments tab will give you the detailed information related to your payouts and you can also download
the payout reports
• For more details related to payments, click here

53. Thanks everyone!
For any query please raise a ticket on support