Submit Search
Upload
SIG-NOC Tools Survey
•
2 likes
•
573 views
Pavel Odintsov
Follow
SIG-NOC Tools Survey
Read less
Read more
Technology
Report
Share
Report
Share
1 of 26
Download now
Download to read offline
Recommended
Productivity Factors in Software Development for PC Platform
Productivity Factors in Software Development for PC Platform
IJERA Editor
IRJET- Opinion Summarization using Soft Computing and Information Retrieval
IRJET- Opinion Summarization using Soft Computing and Information Retrieval
IRJET Journal
Decision Making Framework in e-Business Cloud Environment Using Software Metr...
Decision Making Framework in e-Business Cloud Environment Using Software Metr...
ijitjournal
Ijcet 06 06_001
Ijcet 06 06_001
IAEME Publication
AppSensor Near Real-Time Event Detection and Response - DevNexus 2016
AppSensor Near Real-Time Event Detection and Response - DevNexus 2016
jtmelton
IBM Bluemix OpenWhisk: Serverless Conference 2016, London, UK: The Future of ...
IBM Bluemix OpenWhisk: Serverless Conference 2016, London, UK: The Future of ...
OpenWhisk
DOXLON November 2016: Facebook Engineering on cgroupv2
DOXLON November 2016: Facebook Engineering on cgroupv2
Outlyer
Answers in environmental education @kaye
Answers in environmental education @kaye
Cee Saliendrez
Recommended
Productivity Factors in Software Development for PC Platform
Productivity Factors in Software Development for PC Platform
IJERA Editor
IRJET- Opinion Summarization using Soft Computing and Information Retrieval
IRJET- Opinion Summarization using Soft Computing and Information Retrieval
IRJET Journal
Decision Making Framework in e-Business Cloud Environment Using Software Metr...
Decision Making Framework in e-Business Cloud Environment Using Software Metr...
ijitjournal
Ijcet 06 06_001
Ijcet 06 06_001
IAEME Publication
AppSensor Near Real-Time Event Detection and Response - DevNexus 2016
AppSensor Near Real-Time Event Detection and Response - DevNexus 2016
jtmelton
IBM Bluemix OpenWhisk: Serverless Conference 2016, London, UK: The Future of ...
IBM Bluemix OpenWhisk: Serverless Conference 2016, London, UK: The Future of ...
OpenWhisk
DOXLON November 2016: Facebook Engineering on cgroupv2
DOXLON November 2016: Facebook Engineering on cgroupv2
Outlyer
Answers in environmental education @kaye
Answers in environmental education @kaye
Cee Saliendrez
OS17 Brochure
OS17 Brochure
Dominic Vogel
Dialogue Assessment
Dialogue Assessment
Emily Kissner
Rez gateway (RezOS) innovate the future
Rez gateway (RezOS) innovate the future
indikaMaligaspe
Five pillars of Infrastructure Monitoring
Five pillars of Infrastructure Monitoring
Daniel Koller
Open Source Approach to Design and Deployment of Microservices-based VNF
Open Source Approach to Design and Deployment of Microservices-based VNF
Open Networking Summit
Performance Pack
Performance Pack
day
Joomladagen 2015 Joomla Performance
Joomladagen 2015 Joomla Performance
Simon Kloostra
An Introduction to event sourcing and CQRS
An Introduction to event sourcing and CQRS
Haufe-Lexware GmbH & Co KG
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Ankit Rastogi
Mohamed Ahmed Abdelkhalek
Mohamed Ahmed Abdelkhalek
Mohamed A. Abdelkhalek
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
Animesh Singh
Tic’s y enfermería
Tic’s y enfermería
Valentina Arboleda
Lost in Translation - Blackhat Brazil 2014
Lost in Translation - Blackhat Brazil 2014
Rodrigo Montoro
Powerupcloud - Corporate Deck
Powerupcloud - Corporate Deck
Jonathyan Maas ☁
EMC World 2015 - The Devops Toolkit
EMC World 2015 - The Devops Toolkit
Jonas Rosland
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
OpenWhisk
WTF is Sensu and Monitoring
WTF is Sensu and Monitoring
Toby Jackson
Tech Chat – What's New in Sumo Logic
Tech Chat – What's New in Sumo Logic
Sumo Logic
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
Sematext Group, Inc.
George Park Workshop 1 - Cosumnes CSD
George Park Workshop 1 - Cosumnes CSD
Cosumnes CSD
IRJET- Factors in Selection of Construction Project Management Software i...
IRJET- Factors in Selection of Construction Project Management Software i...
IRJET Journal
The Complete Guide to Embedded Analytics
The Complete Guide to Embedded Analytics
Jessica Sprinkel
More Related Content
Viewers also liked
OS17 Brochure
OS17 Brochure
Dominic Vogel
Dialogue Assessment
Dialogue Assessment
Emily Kissner
Rez gateway (RezOS) innovate the future
Rez gateway (RezOS) innovate the future
indikaMaligaspe
Five pillars of Infrastructure Monitoring
Five pillars of Infrastructure Monitoring
Daniel Koller
Open Source Approach to Design and Deployment of Microservices-based VNF
Open Source Approach to Design and Deployment of Microservices-based VNF
Open Networking Summit
Performance Pack
Performance Pack
day
Joomladagen 2015 Joomla Performance
Joomladagen 2015 Joomla Performance
Simon Kloostra
An Introduction to event sourcing and CQRS
An Introduction to event sourcing and CQRS
Haufe-Lexware GmbH & Co KG
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Ankit Rastogi
Mohamed Ahmed Abdelkhalek
Mohamed Ahmed Abdelkhalek
Mohamed A. Abdelkhalek
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
Animesh Singh
Tic’s y enfermería
Tic’s y enfermería
Valentina Arboleda
Lost in Translation - Blackhat Brazil 2014
Lost in Translation - Blackhat Brazil 2014
Rodrigo Montoro
Powerupcloud - Corporate Deck
Powerupcloud - Corporate Deck
Jonathyan Maas ☁
EMC World 2015 - The Devops Toolkit
EMC World 2015 - The Devops Toolkit
Jonas Rosland
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
OpenWhisk
WTF is Sensu and Monitoring
WTF is Sensu and Monitoring
Toby Jackson
Tech Chat – What's New in Sumo Logic
Tech Chat – What's New in Sumo Logic
Sumo Logic
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
Sematext Group, Inc.
George Park Workshop 1 - Cosumnes CSD
George Park Workshop 1 - Cosumnes CSD
Cosumnes CSD
Viewers also liked
(20)
OS17 Brochure
OS17 Brochure
Dialogue Assessment
Dialogue Assessment
Rez gateway (RezOS) innovate the future
Rez gateway (RezOS) innovate the future
Five pillars of Infrastructure Monitoring
Five pillars of Infrastructure Monitoring
Open Source Approach to Design and Deployment of Microservices-based VNF
Open Source Approach to Design and Deployment of Microservices-based VNF
Performance Pack
Performance Pack
Joomladagen 2015 Joomla Performance
Joomladagen 2015 Joomla Performance
An Introduction to event sourcing and CQRS
An Introduction to event sourcing and CQRS
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Home Brewing R.U.M - Analyzing application performance with real user monitoring
Mohamed Ahmed Abdelkhalek
Mohamed Ahmed Abdelkhalek
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
How to build a Distributed Serverless Polyglot Microservices IoT Platform us...
Tic’s y enfermería
Tic’s y enfermería
Lost in Translation - Blackhat Brazil 2014
Lost in Translation - Blackhat Brazil 2014
Powerupcloud - Corporate Deck
Powerupcloud - Corporate Deck
EMC World 2015 - The Devops Toolkit
EMC World 2015 - The Devops Toolkit
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
IBM Bluemix OpenWhisk: IBM Seminar 2016, Tokyo, Japan: The Future of Cloud Pr...
WTF is Sensu and Monitoring
WTF is Sensu and Monitoring
Tech Chat – What's New in Sumo Logic
Tech Chat – What's New in Sumo Logic
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
Metrics, Logs, Transaction Traces, Anomaly Detection at Scale
George Park Workshop 1 - Cosumnes CSD
George Park Workshop 1 - Cosumnes CSD
Similar to SIG-NOC Tools Survey
IRJET- Factors in Selection of Construction Project Management Software i...
IRJET- Factors in Selection of Construction Project Management Software i...
IRJET Journal
The Complete Guide to Embedded Analytics
The Complete Guide to Embedded Analytics
Jessica Sprinkel
Application Rationalization with LeanIX
Application Rationalization with LeanIX
LeanIX GmbH
IRJET- Creating a Dashboard using Tableau
IRJET- Creating a Dashboard using Tableau
IRJET Journal
Development and Evaluation of an Employee Performance Appraisal Insight Repor...
Development and Evaluation of an Employee Performance Appraisal Insight Repor...
IRJET Journal
LINKING SOFTWARE DEVELOPMENT PHASE AND PRODUCT ATTRIBUTES WITH USER EVALUATIO...
LINKING SOFTWARE DEVELOPMENT PHASE AND PRODUCT ATTRIBUTES WITH USER EVALUATIO...
csandit
Interactive Design Coursework (ID Coursework)
Interactive Design Coursework (ID Coursework)
Aung Hein Htet
Graphical Analysis of Simulated Financial Data Using R
Graphical Analysis of Simulated Financial Data Using R
IRJET Journal
An introductory study on sectoral agile customization
An introductory study on sectoral agile customization
Anna Vicent Soria
Emotion Recognition By Textual Tweets Using Machine Learning
Emotion Recognition By Textual Tweets Using Machine Learning
IRJET Journal
An Approach of Improve Efficiencies through DevOps Adoption
An Approach of Improve Efficiencies through DevOps Adoption
IRJET Journal
Overview Sphere M&E system
Overview Sphere M&E system
sphereworld
IRJET- Data Analytics and Visualization through R Programming
IRJET- Data Analytics and Visualization through R Programming
IRJET Journal
GBS Benchmarking Solutions
GBS Benchmarking Solutions
Philippe FIXEL
IRJET- Vendor Management System using Machine Learning
IRJET- Vendor Management System using Machine Learning
IRJET Journal
How Can I Use SNAP to Improve My Estimation Practices?
How Can I Use SNAP to Improve My Estimation Practices?
DCG Software Value
INF 220 RANK Introduction Education--inf220rank.com
INF 220 RANK Introduction Education--inf220rank.com
agathachristie277
IRJET- Opinion Mining and Sentiment Analysis for Online Review
IRJET- Opinion Mining and Sentiment Analysis for Online Review
IRJET Journal
Inf 220 Future Our Mission/newtonhelp.com
Inf 220 Future Our Mission/newtonhelp.com
amaranthbeg40
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Steven Parker
Similar to SIG-NOC Tools Survey
(20)
IRJET- Factors in Selection of Construction Project Management Software i...
IRJET- Factors in Selection of Construction Project Management Software i...
The Complete Guide to Embedded Analytics
The Complete Guide to Embedded Analytics
Application Rationalization with LeanIX
Application Rationalization with LeanIX
IRJET- Creating a Dashboard using Tableau
IRJET- Creating a Dashboard using Tableau
Development and Evaluation of an Employee Performance Appraisal Insight Repor...
Development and Evaluation of an Employee Performance Appraisal Insight Repor...
LINKING SOFTWARE DEVELOPMENT PHASE AND PRODUCT ATTRIBUTES WITH USER EVALUATIO...
LINKING SOFTWARE DEVELOPMENT PHASE AND PRODUCT ATTRIBUTES WITH USER EVALUATIO...
Interactive Design Coursework (ID Coursework)
Interactive Design Coursework (ID Coursework)
Graphical Analysis of Simulated Financial Data Using R
Graphical Analysis of Simulated Financial Data Using R
An introductory study on sectoral agile customization
An introductory study on sectoral agile customization
Emotion Recognition By Textual Tweets Using Machine Learning
Emotion Recognition By Textual Tweets Using Machine Learning
An Approach of Improve Efficiencies through DevOps Adoption
An Approach of Improve Efficiencies through DevOps Adoption
Overview Sphere M&E system
Overview Sphere M&E system
IRJET- Data Analytics and Visualization through R Programming
IRJET- Data Analytics and Visualization through R Programming
GBS Benchmarking Solutions
GBS Benchmarking Solutions
IRJET- Vendor Management System using Machine Learning
IRJET- Vendor Management System using Machine Learning
How Can I Use SNAP to Improve My Estimation Practices?
How Can I Use SNAP to Improve My Estimation Practices?
INF 220 RANK Introduction Education--inf220rank.com
INF 220 RANK Introduction Education--inf220rank.com
IRJET- Opinion Mining and Sentiment Analysis for Online Review
IRJET- Opinion Mining and Sentiment Analysis for Online Review
Inf 220 Future Our Mission/newtonhelp.com
Inf 220 Future Our Mission/newtonhelp.com
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
More from Pavel Odintsov
DDoS Challenges in IPv6 environment
DDoS Challenges in IPv6 environment
Pavel Odintsov
Network telemetry for DDoS detection presentation
Network telemetry for DDoS detection presentation
Pavel Odintsov
BGP FlowSpec experience and future developments
BGP FlowSpec experience and future developments
Pavel Odintsov
Using MikroTik routers for BGP transit and IX points
Using MikroTik routers for BGP transit and IX points
Pavel Odintsov
VietTel AntiDDoS Volume Based
VietTel AntiDDoS Volume Based
Pavel Odintsov
DDoS Defense Mechanisms for IXP Infrastructures
DDoS Defense Mechanisms for IXP Infrastructures
Pavel Odintsov
FastNetMon Advanced DDoS detection tool
FastNetMon Advanced DDoS detection tool
Pavel Odintsov
Flowspec contre les attaques DDoS : l'expérience danoise
Flowspec contre les attaques DDoS : l'expérience danoise
Pavel Odintsov
Detectando DDoS e intrusiones con RouterOS
Detectando DDoS e intrusiones con RouterOS
Pavel Odintsov
DeiC DDoS Prevention System - DDPS
DeiC DDoS Prevention System - DDPS
Pavel Odintsov
Lekker weer nlnog_nlnog_ddos_fl
Lekker weer nlnog_nlnog_ddos_fl
Pavel Odintsov
Lekker weer nlnog_how_to_avoid_buying_expensive_routers
Lekker weer nlnog_how_to_avoid_buying_expensive_routers
Pavel Odintsov
Implementing BGP Flowspec at IP transit network
Implementing BGP Flowspec at IP transit network
Pavel Odintsov
Janog 39: speech about FastNetMon by Yutaka Ishizaki
Janog 39: speech about FastNetMon by Yutaka Ishizaki
Pavel Odintsov
Protect your edge BGP security made simple
Protect your edge BGP security made simple
Pavel Odintsov
Keeping your rack cool
Keeping your rack cool
Pavel Odintsov
Jon Nield FastNetMon
Jon Nield FastNetMon
Pavel Odintsov
Detecting and mitigating DDoS ZenDesk by Vicente De Luca
Detecting and mitigating DDoS ZenDesk by Vicente De Luca
Pavel Odintsov
Blackholing from a_providers_perspektive_theo_voss
Blackholing from a_providers_perspektive_theo_voss
Pavel Odintsov
DDoS detection at small ISP by Wardner Maia
DDoS detection at small ISP by Wardner Maia
Pavel Odintsov
More from Pavel Odintsov
(20)
DDoS Challenges in IPv6 environment
DDoS Challenges in IPv6 environment
Network telemetry for DDoS detection presentation
Network telemetry for DDoS detection presentation
BGP FlowSpec experience and future developments
BGP FlowSpec experience and future developments
Using MikroTik routers for BGP transit and IX points
Using MikroTik routers for BGP transit and IX points
VietTel AntiDDoS Volume Based
VietTel AntiDDoS Volume Based
DDoS Defense Mechanisms for IXP Infrastructures
DDoS Defense Mechanisms for IXP Infrastructures
FastNetMon Advanced DDoS detection tool
FastNetMon Advanced DDoS detection tool
Flowspec contre les attaques DDoS : l'expérience danoise
Flowspec contre les attaques DDoS : l'expérience danoise
Detectando DDoS e intrusiones con RouterOS
Detectando DDoS e intrusiones con RouterOS
DeiC DDoS Prevention System - DDPS
DeiC DDoS Prevention System - DDPS
Lekker weer nlnog_nlnog_ddos_fl
Lekker weer nlnog_nlnog_ddos_fl
Lekker weer nlnog_how_to_avoid_buying_expensive_routers
Lekker weer nlnog_how_to_avoid_buying_expensive_routers
Implementing BGP Flowspec at IP transit network
Implementing BGP Flowspec at IP transit network
Janog 39: speech about FastNetMon by Yutaka Ishizaki
Janog 39: speech about FastNetMon by Yutaka Ishizaki
Protect your edge BGP security made simple
Protect your edge BGP security made simple
Keeping your rack cool
Keeping your rack cool
Jon Nield FastNetMon
Jon Nield FastNetMon
Detecting and mitigating DDoS ZenDesk by Vicente De Luca
Detecting and mitigating DDoS ZenDesk by Vicente De Luca
Blackholing from a_providers_perspektive_theo_voss
Blackholing from a_providers_perspektive_theo_voss
DDoS detection at small ISP by Wardner Maia
DDoS detection at small ISP by Wardner Maia
Recently uploaded
Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..
Christopher Logan Kennedy
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
apidays
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
DianaGray10
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Orbitshub
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
Rustici Software
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
Remote DBA Services
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Orbitshub
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
Zilliz
Architecting Cloud Native Applications
Architecting Cloud Native Applications
WSO2
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
sammart93
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Deepika Singh
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
rafiqahmad00786416
Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)
Zilliz
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎️+971_581248768%)**%*]'#abortion pills for sale in dubai@
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Zilliz
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Juan lago vázquez
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
Zilliz
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2
Recently uploaded
(20)
Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
Architecting Cloud Native Applications
Architecting Cloud Native Applications
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
SIG-NOC Tools Survey
1.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 1 SIG-NOC Tools Survey What software tools R&E Network Operations Centres use June 2016
2.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 2 Table of Contents 1. Introduction ....................................................................................................................................3 2. Survey Participants .........................................................................................................................3 3. NOC Functions.................................................................................................................................4 4. NOC Tools........................................................................................................................................6 4.1. Monitoring ..............................................................................................................................6 4.2. Problem Management............................................................................................................8 4.3. Ticketing..................................................................................................................................9 4.4. Performance Management...................................................................................................10 4.5. Reporting and Statistics ........................................................................................................11 4.6. Configuration Management and Backup..............................................................................12 4.7. Communication, Coordination and Chat ..............................................................................13 4.8. Knowledge Management and Documentation.....................................................................14 4.9. Change Management............................................................................................................15 4.10. Out-of-band Access Management ....................................................................................16 4.11. Security Management.......................................................................................................17 4.12. Inventory Management ....................................................................................................18 4.13. DDoS Mitigation................................................................................................................19 4.14. Resources Management ...................................................................................................20 4.15. Data Aggregation, Representation and Visualisation.......................................................21 5. Standards and trainings ................................................................................................................22 6. Conclusions ...................................................................................................................................25 7. Acknowledgement ........................................................................................................................25 8. References ....................................................................................................................................25
3.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 3 1. Introduction The Special Interest Group – Network Operations Centres (SIG-NOC) is a community effort [1] initiated by the National Research and Education Network organisations (NRENs) gathered under the GÉANT association in Europe. SIG-NOC creates an open forum where experts from the GÉANT Community and beyond exchange information, knowledge, ideas and best practices about specific technical or other areas of business relevant to the research and education networking community. SIG-NOC is the successor of the former TERENA Task Force on NOCs (TF-NOC). TF-NOC completed and published its first ‘NOC Survey’ by December 2011 [2]. That survey had a wider scope covering the NOCs’ taxonomy, structures, resources, tools and other aspects. Towards the end of 2015, SIG-NOC decided to repeat only the NOC tools related part, because it was realised that the tools and techniques used by the NOCs had progressed a lot since the last survey. In the second ‘NOC Tools Survey’ covered in this report, information about the software tools that NOCs use to operate networks and services was collected between December 2015 and February 2016. One section was dedicated to the adoption of standards and industry best practices as well as training activities. Since the survey was mainly focusing on tools and operation practices it was recommended to be filled out by someone who has an overview of the whole NOC’s operations. The results of the survey are summarised in this report. The anonymised survey data is also available on the SIG-NOC home page [1] in MS Excel format (i.e. raw data and zoomable graphs) for further analysis. 2. Survey Participants We received 78 individual responses to the survey of which 64 were valid and fully or partly complete. It represents a much better turn out compared to the first survey in 2011, where we were able to analyse only 43 responses. Chart 1 shows the type and range of networks that participated in the survey. We got more coverage in each category. This is partly due to the fact that the SIG-NOC group has been growing and able to reach out to more operators, but it could also be caused by the fact that the same NOCs are covering more and more networks, services and functionalities. The numbers of national research and education networks, campus networks, and Internet Exchanges clearly stand out, compared to the results in 2011.
4.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 4 Chart 1. Type (range) of networks answering the survey In 2016, the other category included datacentre, cross-border fibre and e-government network operators as special types. 3. NOC Functions The survey covered 15 functions that the NOCs may be responsible for. Table 1 lists all the functions in the order of their importance as rated by the respondents. In comparison to 2011, the relevance of problem management, performance management, configuration management, change management and DDoS mitigations have grown significantly. The importance of monitoring stayed constantly high, while resources management is often covered outside of the NOCs. December 2011 February 2016 Trend Monitoring Monitoring 0 Ticketing Problem Management +5 Reporting and Statistics Ticketing -1 Communication, Coordination and Chat Performance Management +4 Knowledge Management and Documentation Reporting and Statistics -2 Out-of-band Access Management Configuration Management and Backup +3 Problem Management Communication, Coordination and Chat -3 Performance Management Knowledge Management and Documentation -3 Configuration Management and Backup Change Management +3 Inventory Management Out-of-band Access Management -4 0 5 10 15 20 25 30 35 40 45 National research and education network (NREN) Regional, metropolitan network Wide area network, among several countries Specific research network (any range) Campus, university network Commercial network, ISP (any range) Internet Exchange operator (any size) Other (please specify) 41 18 13 13 24 4 10 3 25 15 11 8 6 3 2 1 Type (range) of the network that your organization is responsible for February 2016 December 2011
5.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 5 Security Management Security Management 0 Change Management Inventory Management -2 Data Aggregation, Representation, Visualization DDoS Mitigation +2 Resources Management Resources Management 0 DDoS Mitigation Data Aggregation, Representation, Visualisation -2 Table 1. Comparison of NOC functions The 2015 data is also depicted in Chart 2. The functions in the first 9 columns (from monitoring to change management) are covered by more than 60% of the NOCs that responded to the survey. Chart 2. NOCs responsible for the particular functions 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Responsibilities and functions of the NOC Yes No Skipped
6.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 6 4. NOC Tools In this chapter, the various software tools used to fulfil the particular functions are shown rated by their importance and quality: horizontally the importance, vertically the ratings are depicted. The larger the circle the more the answers that we got regarding the particular tool. The smaller circles represent some tools that may be below or above average, but bear in mind that this is based on the opinion of a smaller set of respondents only. We suggest to take into account the bigger circles or the ones with the same/similar relative sizes in any comparison. 4.1. Monitoring Chart 3. Software tools used for monitoring SYSLOG is the preferred way to gather the information from the equipment, closely followed by SNMP and NETFLOW. The best rated tools are the same as in 2011: CACTI and NAGIOS. ZINO has got a high rating but its importance is less and it is not used by that many NOCs. For instance, PERFSONAR and RIPE Atlas are in the same size and importance, and the quality of the later is rated higher by the NOCs. Table 2 below lists some of the other tools and in-house developed solutions not included in the survey. SYSLOG SNMP NETFLOW CACTI NAGIOS LOOKING-GLASSRIPE Atlas / Stats WEATHERMAP MRTG LOGGING NFSEN RANCID SMOKEPING PERFSONAR ICINGA NFDUMP RIPE RIS / BGPlayOBSERVIUM OPENVIEW CRICKET SPECTRUM ZENOSS ZINO INTERMAPPER 1 1.5 2 2.5 3 3.5 4 4.5 5 1 1.5 2 2.5 3 3.5 4 4.5 Rating Importance Monitoring SYSLOG SNMP NETFLOW CACTI NAGIOS LOOKING-GLASS RIPE Atlas / Stats WEATHERMAP MRTG LOGGING NFSEN RANCID SMOKEPING PERFSONAR
7.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 7 Other tools: • Zabbix (4) • Munin (3) • CheckMK (2) • AS-Stats • LibreNMS • CENTREON • Swatch • Ciena OneControl • IBM Tivoli • NAV • Netdisco • Net-minder • Speedtest • Puppet • Racktables • Patchmanager • Splunk • Network Polygraph • NMS from DWDM vendors In-house developed solutions: • GINS (GARR Integrated Networking Suite) • minemon (ICMP and BGP session checks, perl-based) • NAV developed by UNINETT • Rancid frontend • MRTG front-end, Netflow analyser • Service availability overview: RRDtool • FTAS, G3 by CESNET • SMARTxAC • Turbo Krt • ViaIpe: a distributed cacti+smokeping on a georeferenced interface by RNP Table 2. Other tools and in-house developed solutions for monitoring
8.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 8 4.2. Problem Management Chart 4. Software tools used for problem management NAGIOS, REQUEST TRACKER and ELK Stack are rated the highest with relatively high importance although ELK Stack is not used by that many NOCs. There are a few good tools that are useful for problem management but less important, such as RIPE Atlas and RIPE RIS/BGplay. Other tools: • JIRA (3) • Kibana • HP Openview • SpiceWorks • Observium • Munin In-house developed solutions: • TTS • Syslog-analyzer, alarm features on CheckMK and MRTG • GN6, based on Ofbiz • RT integration with Zenoss and Customer - link database Table 3. Other tools and in-house developed solutions for problem management NAGIOS REQUEST TRACKER RIPE Atlas / Stats OTRS RIPE RIS / BGplay SPLUNKNLNOG RING ZABBIX ELK stack ZINO 1 1.5 2 2.5 3 3.5 4 4.5 5 1 1.5 2 2.5 3 3.5 4 4.5 Rating Importance Problem Management NAGIOS REQUEST TRACKER RIPE Atlas / Stats OTRS RIPE RIS / BGplay SPLUNK NLNOG RING ZABBIX ELK stack ZINO
9.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 9 4.3. Ticketing Chart 5. Software tools used for ticketing REQEST TRACKER, OTRS and JIRA are in this exact order in terms of importance, quality and use. SERVICE NOW is rated highly, but only in a small sample and it’s not primarily for ticketing. Other tools: • MANTIS Bug Tracker • TRAC • HP Openview Service Desk • VC4 IMS • Clocking • SpiceWorks • GLPI In-house developed solutions: • TTS (2) • GN6, based on OfBiz • ticketing for drupal Table 4. Other tools and in-house developed solutions for ticketing REQUEST TRACKER OTRSJIRA ARS (Remedy) SERVICE NOW 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Ticketing REQUEST TRACKER OTRS JIRA ARS (Remedy) SERVICE NOW
10.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 10 4.4. Performance Management Chart 6. Software tools used for performance management IPERF, WIRESHARK, MRTG and SMOKEPING are the most important tools. ZINO has got a high rating but only on a small sample. Other tools: • Mgen (2) • RRD • Spirent appliances • Speedtest • NAV In-house developed solutions: • BWM, Live BWM by CARnet • Threshold alarming in MRTG and CheckMK Table 5. Other tools and in-house developed solutions for performance management IPERF WIRESHARK MRTG PERFSONAR SMOKEPING RIPE Atlas NDT BWCTL NLNOG RING tools HADES ZINO 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Performance Management IPERF WIRESHARK MRTG PERFSONAR SMOKEPING RIPE Atlas NDT BWCTL NLNOG RING tools HADES ZINO
11.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 11 4.5. Reporting and Statistics Chart 7. Software tools used for reporting and statistics CACTI, NAGIOS and MRTG stand out, but most of the tools are very close to each other in terms of importance and quality. Other tools: • RequestTracker (2) • Zabbix (2) • Kibana • LibreNMS • Torrus • RRDtool • infovista • sanet • Grafana is included in NAV, NFDump and manual analysis In-house developed solutions: • GINS • SNMP stats export, Netflow stats • Pinger tool with added extensions, Nagios extensions Table 6. Other tools and in-house developed solutions for reporting and statistics CACTI MRTG NAGIOS NFSENGRAFANAMUNIN ARBOR SPLUNK ZENOSS ZINO CA SPECTRUM TABLEAU 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Reporting and Statistics CACTI MRTG NAGIOS NFSEN GRAFANA MUNIN ARBOR SPLUNK ZENOSS ZINO CA SPECTRUM TABLEAU
12.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 12 4.6. Configuration Management and Backup Chart 8. Software tools used for configuration management and backup Git, RANCID, SUBVERSION and CVS are the popular tools, the others were not rated as important. Other tools: • RCS (4) • CA Spectrum and FTP server • Puppet • Backuppc • etckeeper • Racktables • Patchmanager • Ciena NMS • SCCS • veeam • imc In-house developed solutions: • Rancid-like tools • GN6, based on OfBiz Table 7. Other tools and in-house developed solutions for configuration management and backup RANCID Git SUBVERSION CVS IMS OXIDIZED 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Configuration Management and Backup RANCID Git SUBVERSION CVS IMS OXIDIZED
13.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 13 4.7. Communication, Coordination and Chat Chart 9. Software tools used for communication, coordination and chat Interestingly traditional communication and new social tools are considered almost equally good. However, e-mail, mailing lists and mobile phone are still the most important tools. Other tools: • Asterisk • Kamailio • CalDav • ServiceInfo (webbased sender for mailing lists) • SharePoint In-house developed solutions: • N/A Table 8. Other tools and in-house developed solutions for communication, coordination and chat E-mail MAILING LISTS WIKI SKYPE MobileJABBER IM TWITTER Landline WHATSAPP IRC SLACK 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Communication, Coordination and Chat E-mail MAILING LISTS WIKI SKYPE Mobile JABBER IM TWITTER Landline WHATSAPP IRC SLACK
14.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 14 4.8. Knowledge Management and Documentation Chart 10. Software tools used for knowledge management and documentation Wiki platforms are considered the best for many users. Confluence has go the highest rating with slightly less users. Different cloud storage solutions are used by many NOCs, but their importance is relatively low. Other tools: • MoinMoin Wiki • TRACwiki • TiddlyWiki • FosWiki • Drupal CMS • File server • Subversion • Plone • ownCloud • SURFdrive • OneDrive In-house developed solutions: • Home-grown inventory / CMDB system (KIND) • Database (GIS) • Comunitats, based on Plone Table 9. Other tools and in-house developed solutions for knowledge management and documentation WIKI Cloud storage*REQUEST TRACKER MEDIAWIKI CONFLUENCE DOCUWIKI SHAREPOINTOTRS 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Knowledge Management and Documentation WIKI Cloud storage* REQUEST TRACKER MEDIAWIKI CONFLUENCE DOCUWIKI SHAREPOINT OTRS
15.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 15 4.9. Change Management Chart 11. Software tools used for change management REQUEST TRACKER is the most important and highly used tool for change management followed by JIRA and OTRS. Other tools: • Redmine • gitlab • Racktables • Patchmanager • HP Openview Service Desk In-house developed solutions: • pymetric • Wiki • GN6, based on OfBiz • In house Change Request generator • ticketing for drupal Table 10. Other tools and in-house developed solutions for change management REQUEST TRACKER OTRS JIRA CONFLUENCE 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Change Management REQUEST TRACKER OTRS JIRA CONFLUENCE
16.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 16 4.10. Out-of-band Access Management Chart 12. Software tools used for out-of-band access management CONSOLE SERVER is felt to be the most highly rated and important solution. Other tools: • ISDN (2) • DWDM OSC • we currently use POTS for access, but want to move away from that In-house developed solutions: • N/A Table 11. Other tools and in-house developed solutions for out-of-band access CONSOLE SERVER ADSL DRAC HP ILO LandlineKVM (not the hypervisor)Mobile tech 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Out-of-band Access Management CONSOLE SERVER ADSL DRAC HP ILO Landline KVM (not the hypervisor) Mobile tech
17.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 17 4.11. Security Management Chart 13. Software tools used for security management Firewalls and ACLs are used by almost all the institutions who answered this question. BGPmon is highly rated, but not used by so many NOCs. Other tools: • FirewallBuilder (2) • RTIR • Netflow analyzer In-house developed solutions: • N/A Table 12. Other tools and in-house developed solutions for security management FIREWALL ACL FREERADIUS REQUEST TRACKER TACACS+ BGMON RADIATOR KERBEROS RSA Software 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Security Management FIREWALL ACL FREERADIUS REQUEST TRACKER TACACS+ BGMON RADIATOR KERBEROS RSA Software
18.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 18 4.12. Inventory Management Chart 14. Software tools used for inventory management Almost all the listed tools are in the same quality and importance range however not primarily designed for proper inventory management. Better tools are listed in Table 13. Other tools: • RackTables (2) • IIR (2) • Patchmanager • HP Openview Service Desk • HP Openview NNM • Ciena NMS • filemaker • netdisco • Observium In-house developed solutions: • KIND (home-grown inventory/ CMDB) • In-house developed tool based on SNMP, RANCID, Apache & MySQL • CMT • GarrDB • MySQL + Perl + lots of text • GIS Database • inventory PHP based • GN6, based on OfBiz • home-grown database- application • Asset Database • Grejp • own database tool Table 13. Other tools and in-house developed solutions for inventory management EXCELRANCID WIKI IMS1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Inventory Management EXCEL RANCID WIKI IMS
19.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 19 4.13. DDoS Mitigation Chart 15. Software tools used for DDoS mitigation FLOWSPEC, ARBOR and Firewall on Demand are highly rated tools in general, but most of the NOCs use Blackholing and ACLs. Other tools: • Fastnetmon In-house developed solutions: • DDoS detection and traffic washers Table 14. Other tools and in-house developed solutions for DDoS mitigations ACL Blackholing RATE-LIMITING Firewall on Demand FLOWSPEC ARBOR Traffic-washing AKAMAI Solutions UTRS 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance DDoD Mitigation ACL Blackholing RATE-LIMITING Firewall on Demand FLOWSPEC ARBOR Traffic-washing AKAMAI Solutions UTRS
20.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 20 4.14. Resources Management Chart 16. Software tools used for resources management VISO, Wiki and Excel are the commonly used tools for resources management although this function is often considered outside the remit of the NOC. Other tools: • Racktables (4) • omnigraffle (2) • Commercial GIS application • vi, flat files, rcs, scripts • Network Inventory • Plaintext-files • GestioIP • HP Openview Service Desk • phpipam In-house developed solutions: • KIND (home-grown inventory/ CMDB) • Web pages using PHP • IPAM • Resources Management: Web-based list of networks and router-interfaces • GIS Database • BDcom database • home-grown database application Table 15. Other tools and in-house developed solutions for inventory management VISIO EXCEL WIKI CONFLUENCE 6CONNECT IPPlanINFOBLOXBLUECAT 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Resources Management VISIO EXCEL WIKI CONFLUENCE 6CONNECT IPPlan INFOBLOX BLUECAT
21.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 21 4.15. Data Aggregation, Representation and Visualisation Chart 17. Software tools used for data aggregation, representation and visualisation CACTI, WEATHERMAP and ELASTICSEARCH are the most important tools: their qualities are almost the same. Other tools: • MRTG, Tivoli maps, Juniper RIM • Zino • Zenoss • CheckMK • Observium In-house developed solutions: • N/A Table 16. Other tools and in-house developed solutions for data aggregation, representation and visualisation CACTI WEATHERMAP ELASTICSEARCHLOGSTASHKIBANASPLUNK 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 Rating Importance Data Aggregation, Representation and Visualisation CACTI WEATHERMAP ELASTICSEARCH LOGSTASH KIBANA SPLUNK
22.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 22 5. Standards and trainings As part of the survey, SIG-NOC wanted to figure out the level of adoption by the NOCs of the various standards and industry best practice-based procedures and methodologies. These results will serve as an input to the NOC training development exercise that SIG-NOC intends to carry out later in 2016. Chart 18 shows the various standard adoptions. The ISO 27001 Information Security Management standard has been implemented by 23.5% of the respondents somewhere in 60 to 100% completeness. On the other hand, 47% of the respondents have not yet started implementing ISO 27001 standard at all. ISO 27000 is part of a growing family of ISO/IEC Information Security Management Systems (ISMS) standards, but its level of adoptions is not that significant. ITIL is not a standard but a set of industry best practices therefore it provides some room for implementation that is happening at many NOCs. About 80% of NOCs started to comply with ITIL recommendations, about one third of them are in 5 to 30% and another one third of them are in 30 to 60%. It represents a real take up and transitional path towards ITIL based operations. Chart 18. Estimated level of adoption of the given standards and methodologies 0 0.05 0.1 0.15 0.2 0.25 0.3 0.35 0.4 0.45 0.5 NONE 5-10% 10-30%30-60% 60-100% Estimated level of adoption of the given standard or methodology at the NOC ISO ISO 20000 ISO 27001 eTOM ITIL NITS FIPS
23.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 23 There was a question about the various internal trainings that the NOCs offer to their employees. Regarding the same set of standards and methodologies above, ITIL training yet again stands out a little, but in general it can be seen on Chart 19 that an ‘average’ NOC person is not necessarily certified or trained fully to understand all the context and details of these standards and methodologies. They are just expected to follow the procedures relevant to them. Chart 19. Percentage of NOC people certified or trained In conclusion, it can be said that there is an opportunity for SIG-NOC to develop a training programme primarily based on ITIL best practices that can be extended and applied to specific NREN NOC scenarios and provide that training to the GÉANT NOC community and beyond. The various training opportunities provided by NOCs to their people are listed in Table 17. 0 0.05 0.1 0.15 0.2 0.25 0.3 0.35 0.4 0.45 0.5 0-10% 10-30% 30-60% 60-100% Percentage of the NOC people certified or trained ISO ISO 20000 ISO 27001 eTOM ITIL NITS FIPS
24.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 24 General/Procedural trainings • Seminars, improvement courses • Mixed in-house training • Transmission training • Crisis and communication training • On the job training • General technical training: Coursera MOOC • We train our NOC members by: o having generic documentation o having specific documentation for our networks and/or customers o going on site to work with them o letting them come to our site for them to work with us o inviting them when the NREN technical staff is trained for a product / technology that is useful for the NOC • Internal procedures walkthrough and working together with an older member (‘shadowing’) • Initial training to practical NOC duties. • In-house training on relevant topics at random intervals (rarely) • In-house. Many procedures are described in Dokuwiki and the rest is practice. • ITIL foundations • Network Auditing • English language training • Basic, in house, NOC training. Fibre safety. Data centre design/management. Troubleshooting. • No standard trainings. Most is learning by doing with the background of long-year experience with most of the staff-members. Tool/Technology specific trainings • Usually training on the job from the vendor when installing new equipment; in-house studies and workshops • DWDM / optical management • Juniper training • Vendor related training: Juniper, Fortigate, Cumulus • Dedicated courses on specific equipment (for instance Alcatel, Cisco, etc.), CCNA, Linux certification LPIC, RIPE NCC trainings • CCNA, CCNP, MikroTik academy, different in-house trainings • We do attend Juniper/Cisco/Alcatel education when appropriate Table 17. List of training opportunities that NOCs provide to their people
25.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 25 6. Conclusions As is evident, the range of tools in use across the NOCs who responded the survey is extremely wide. This report explicitly does not attempt to draw any conclusions on which tools are best. However it should be helpful in determining which tools are most commonly used and therefore likely have a healthy community around them. It also illustrates situations where tools are widely used, but perhaps not as widely found to be useful. While further conclusions are left to the reader; should this survey report raise any questions with you, then please engage with the SIG-NOC community [1] to find discussion and answers. 7. Acknowledgement SIG-NOC acknowledges the contributions of all the organisations and their NOCs who participated in the survey and extends its special thanks to the SIG-NOC Steering Committee members: Brian Nisbet (HEAnet), Maria Isabel Gandía Carriedo (CSUC), Jonny Lundin (NORDUnet) and Pieter Hanssens (Belnet). 8. References [1] GÉANT SIG-NOC home page https://wiki.geant.org/display/SIGNOC/ [2] First NOC Survey 2012 https://www.terena.org/activities/tf-noc/survey.html
26.
© GÉANT 2016
- All rights reserved. Parts of this document may be freely copied, unaltered, provided that the original source is acknowledged and the copyright preserved. 26 www.geant.org
Download now