1. PAUL POLAND
187 W. Questa Trl. Mountain House, California 95391
(209) 351-1410 Cell
Obtain a challenging supervisory position within a professional environment providing
opportunity for growth and career advancement.
Provide independent leadership and technical service management with 20+ years of
Manage and support technical operations, evaluate and recommend strategic changes
and capacity planning in line with business goals
Implement and devise new systems and innovative solutions to improve overall business
operations, lower TCO and integrate work functions
Proven ability to communicate, present, and provide training in a technical and non-
Liaison to upper management and other department groups to ascertain, develop and
implement company IT strategies, objectives and standards
Keeping abreast of emerging technologies, software releases, and system updates, and
fostering relationships with key industry contacts
Leadership and Team Building
Root Cause Problem Solving
Planning and Improvement
KPIs Key Point Indicators
Kanban (Inventory Control)
WALMART E-GLOBAL COMMERCE Dec 2010 – Present
Manages and directs the Network Operation Center by providing process and discipline with the
execution of monitoring, triaging and escalation of critical issues. Audits critical systems
delivery for business processes by interacting with support managers to set priorities to ensure
business continuance and service level agreements are met; identifying and implementing
improvements to maintain best practices; and improving tools to address Wal-Mart business
NEW UNITED MOTORS MANUFACTURING INC (NUMMI) 2001 – 2010
Managed various groups within a high paced manufacturing environment, leading production,
Quality, Safety and Cost Control. Verifiable strengths in improving processes and work
procedures in support of continuous improvement programs. Excellent interpersonal skills,
collaborate with customer teams to identify and solve quality issues. Experienced in all areas of
production including inventory management, quality improvement, safety programs, Kaizen,
problems solving, preventive maintenance and cost reduction. A strong supervisor able to train
and motivate teams to peak performance.
2. Responsible for the quality of all areas, recorded the only zero defect audit in any
automobile plant under General Motors or Toyota control.
Key component in the most successful model change and launch in the history of Toyota,
with the shortest ramp up period with the highest quality and efficiency.
Developed problem solving criteria and instrumental in the implementation of over 110
Developed standardized work for unstable manpower to ensure efficiency without the
sacrifice of quality.
UNITED STATES MARINE CORPS 1981 – 2001
Twenty years of problem solving, decision-making, upward movement and increasing
responsibility and leadership. Extensive hands-on experience administering, planning and
managing operations in the following functional areas: Facilities Management, personnel/staff
development, financial management, management information, program management, logistics,
transportation and telecommunications.
Planned, coordinated with principals and successfully completed a physical relocation of
over 1000 Marines and equipment to 3 different locations, resulting in minimal disruption
to service and measurable improvements to work flow.
Managed a 50+ person staff responsible for administrative support services and helped
facilitate rapid expansion; growing the organization from 800 to 2000+ Marines.
Personnel and Staff Development
Assessed workload, identified critical skills, recruited and acquired qualified candidates.
Managed organizational realignment and 100% turnover in key management positions
resulting in no disruption in timeliness or quality of service to members.
Developed personnel requirements, schedules, scope, content and inspectable items
resulting in the receipt of the highest award possible for a personnel administrative
Education and Personal References provided upon request.