MVPShowCast 2014 - IT Consumerization

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PPTX utilizado na sessão sobre IT Consumerization apresentada no dia 24/10/2014 pelo evento MVP ShowCast 2014

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MVPShowCast 2014 - IT Consumerization

  1. 1. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT MVP ShowCast Virtual Community Series WEBCASTS 15 set a 09 out 2 0 1 4 © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) #mvpbr #mvpshowcastOrganizado por MVPs com apoio da Microsoft Programa MVP (mvp.microsoft.com) Palestrante: Moderador: IT ConsumerizationIT IT Consumerization Paulo Sant´anna MVP de Windows Expert-IT Pro Consultor na Invent IT @paulo_santanna Alexandro Prado MVP de Windows Expert-IT Pro Arquiteto de Soluções na Brasoftware @alexandroprado Nível: 200
  2. 2. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Agenda do webcast
  3. 3. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT • Qual é a sua estratégia • Realidade Atual • Como resolver os novos paradigmas • Exemplos do mundo real • Resumo
  4. 4. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT
  5. 5. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Realidade Atual
  6. 6. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT A tale of opposites 69% dos funcionários dizem que estão acessando aplicativos de negócios em dispositivos pessoais Source: (1) Microsoft Customer Survey 2011, (2) Gartner: Using Peer-to-Peer communities to Drive BYOD self-support; Aug 3, 2012 (3) Cisco: The Everywhere Employee: Increase of Business Devices Os profissionais da informação terá 3,3 dispositivos conectados em 2014 - um aumento de 18% de 2,8 em 2012 (3) 3.3 88% Funcionários estão usando suas tecnologias de computação pessoal para fins comerciais hoje (2)88%
  7. 7. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT O trabalho não é um local ou uma tela mais ... International Telecommunications Union “Tablet Demand and Disruption” Morgan Stanley VentureBeat 2,4 bilhões de dispositivo de Internet móvel no mundo hoje 2/3 das empresas no mundo adotaram tablets Apenas 20% dos donos de tablets usam o dispositivo para criação de conteúdo Cerca de 400 + milhões de computadores vendidos em 2012 Cerca de 6 bilhões de telefones celulares em todo o mundo 1,1 bilhões de assinantes de smartphones, 13% do tráfego da Internet total a nível mundial O trabalho é apenas mais uma actividade Em nossos dias Isto É consumerização MAS NÃO consumerização de TI
  8. 8. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Estratégia atual do cliente
  9. 9. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Estratégia atual do cliente VirtualDesktop (Non-Persistent) RemoteDesktop Services (RDS/ Citrix) VirtualDesktop (Persistent) At what cost did you enable Agility ? Como podemos sustentar TCO enquanto permite flexibilidade e proporcionar o compliance? Application Lifecycle, Perfis, Acesso e Segurança, Gestão de Direitos de dados Deploy OS / Apps, Standardize, Patch, Lockdown user x4 Tablet Physical Virtual x4
  10. 10. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT benefícios: Habilite de escolha Agilidade e Flexibilidade Fique Compliant Tirar partido da Nuvem Incentivar a mobilidade TCO Agility Agility TCO Synchronization  Exchange Active Sync  SkyDrive Pro  User Experience Virtualization  SharePoint Data Protection and Compliancy  Group Policy  Data classification  Rights Management  Data encryption  BranchCache  Application White Listing Virtualization  Application Virtualization  Remote Desktop Services  Virtual Desktop Infrastructure Secure Access  Server and domain isolation  Network Access Protection  Unified Access Gateway  Direct Access  Remote device management Fornecer Serviços contínuos para qualquer dispositivo Tablet Phone Physical Virtual x4 x1
  11. 11. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Qual é a sua estratégia? ♦Bring your own computer ♦Thin clients ♦VDI ♦Consumer devices ♦Smart phones ♦Managed desktops ♦Managed laptops serviços móveis Work on any PC anywhere Work on your own device Work on many devices ENABLE
  12. 12. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Como resolver ♦Os novos paradigmas
  13. 13. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Devices Um novo paradigma From To
  14. 14. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Qual é a sua estratégia de dispositivo O que antes era diferente ... Capacitar as pessoas em uma TI cetralizada Seus aplicativos e dados entregues Experiência personalizada Qualquero dispositivo, qualquer lugar Seguro e bem gerenciada StartStartStart StartStartStart StartStartStart
  15. 15. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um Novo paradigma ServicesFrom To
  16. 16. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo Paradigma Mobility AccessFrom To
  17. 17. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Estratégia de Acesso Access to data depends on user, device and location Profile Compliance Device Location If user, device and locations are trusted access is granted RRAS VPN SSL VPN CORPORATE NETWORK Windows 7/8 Myriad mobile devices Down-level Windows clients and mobile devices.
  18. 18. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo paradigma From To
  19. 19. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Recursos de classificação de dadosCusto de violação de dados • US $ 204 por registro comprometido • 6.750 mil dólares o custo total médio • 40% dos casos são pessoas erros • * Fonte: Ponemon Corp, janeiro 2010 Public info Marketing info Email address IP address Fax number Social security # Credit card info. Aggregate Data Health info Username/PW Recommendations by International Accounting Standards Board US:SOX, PCI-DSS, GLBA, FISMA, Joint Commission and HIPAA EU:Basel Accord I, II, II UK:Data Protection Act, FSA, Freedom of Information Act 2000, Australia:ARPA,Canada: C-SOX , China:CCC Mark, Japan:J-SOX, and others HIGH Business Impact HBI MODERATE Business Impact MBI LOW Business Impact LBI Information classification wizard http://www.windowsphone.com/en- us/store/app/infoclasswiz/cca5583a-a3cc-4e89-a11b- 3d348d6b04ec Microsoft Data Classification Toolkit Solution Accelerator http://www.microsoft.com/en- s/download/details.aspx?id=27123
  20. 20. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo paradigma From To
  21. 21. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Agilidade e Produtividade Ferramentas sociais na empresa + Proteção de Informações Connected productivity: • Share and edit Office documents directly using Windows Phone • Use Lync on all major smartphone platforms • Take notes with text, pictures and voice with OneNote Mobile for Windows Phone and iPhone • Work online together with others on Office documents from anywhere with Office Web Apps Microsoft Exchange Microsoft SharePoint Windows Server 2012 Active Directory Rights Management Services Persistent, identity-centric use policies and encryption embedded with the data Windows Server 2012 Dynamic Access Control Data governance across file servers • Control who can access information • Audit who has accessed information Start Start sem comprometer a segurança ConfigMgr Windows Intune On Premise & e na nuvem
  22. 22. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo Paradigma From To
  23. 23. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Consumerização de Estratégia de TI
  24. 24. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Device Trends – Perspectiva Employee Purchased Company Purchased Employee Managed Company Managed Employee Indifference Company Influenced RISK Access
  25. 25. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Segmentos de trabalho  Secure and compliant environment  LOB Applications  Business value  Collaboration needs  Mobility  Business value  Collaboration needs  LOB Applications  Engagement with technology  Mobility  Proxi LOB applications  Public Collaboration  Mobility  Enablement
  26. 26. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Adote o Bring Your Own Device Uma variedade de soluções que se adapta à sua organização VDI: Access to corporate image ConfigMgr: User/device-specific management Windows To Go: Consistent Windows 8 experience on any PC* from USB Windows Intune: Cloud management for Windows-based PCs & tablets * Any device certified for use with Windows 7 or Windows 8,. Software Assurance (SA) for Windows required
  27. 27. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo Paradigma From To
  28. 28. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Examples Consumer LOB ISV Custom LOB Used by by Distribution B2C and B2B
  29. 29. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Um novo Paradigma From To
  30. 30. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT 2526 2162 1797 1067 973 834 487.4 487.4 487.4 1874 1869 1787 1613 1494 1493 1426.49 952.85 2918.51 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Unmanaged PC Somewhat Managed PC Moderately Managed PC Locked and Well Managed PC SBC Windows RDS SBC RDS & Citrix XenApp Smartphone (Platform) Tablet (Platform) Smartphone (Concierge) End-User Costs Direct Costs Comparação do TCO de várias arquiteturas Unidades: US $ por aparelho por ano. Com base nos documentos analistas de novembro 2011 - abril 2012 ... várias fontes, incluindo estudos de EM -39% -5% -8% -28% NoDataPlan 16% WithCorporate Security -17% NoCorporate Security Read this post VDI Smackdown v1 3 (ENG) (feb 2012).pdf -39% -44% -47% -57% -67% +23% 137:1 151:1 169:1 221:1 Staffing Ratios (Users per FTE)
  31. 31. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Menor TCO Ambiente gerenciado =
  32. 32. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Onde começar
  33. 33. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT As melhores práticas para alcançar consumerização 1. Workforce Segmentation 2. Service Portfolio 3. Assess the Impact 4. Evaluate your Current Capabilities 5. Build a Roadmap 6. Start delivering services to your environment
  34. 34. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Comece classificando seu Portfolio de TI
  35. 35. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Avaliar o impacto da sua organização
  36. 36. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Entenda as pessoas + negócio Low Mobility High Mobility Low Autonomy High Autonomy
  37. 37. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Windows 8 Suporta Workstyle flexível 2 4 2 Support Mobile Workforce1,2 No Compromise Business Tablet 1 New Possibilities in Mobile Productivity Enhanced End-to- End Security Management and Virtualization 4 1 Internet access required 2 Software Assurance (SA) for Windows required 3 Microsoft Desktop Optimization Pack (MDOP) required 4 Windows 8 Pro required 3
  38. 38. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Exemplo ♦Microsoft IT
  39. 39. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Microsoft IT 107 Countries
  40. 40. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Microsoft IT and BYOD (Example)
  41. 41. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Exemplo de clientes: ♦"Meu Workspace"
  42. 42. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT MyWorkSpace 1.0 MyWorkSpace 2.0 Follow Me Desktop Windows 8 (Tablet/OS) Assessment Enterprise Ready Windows 8 Voicemail in Email Follow Me Settings Follow Me Printing Video Phone Device Consolidation Follow Me Apps Automated App Request Office 2013 Follow Me DocsOutlook Offline MyDevices MyApps MySettings MyDocs Q1 Q2 Q3 Q4 2014 Q1 MyWorkSpace – Implementation Timeline Enable better decisions faster and enhance productivity by providing secure anytime, anywhere, access to MyApps, MySettings, and MyDocs from MyDevices Thin Clients MyDevices Enterprise Ready Window 8 Video Phone (CHK Campus) Device Consolidation MySettings Follow Me Printing MyApps Follow Me Apps Office 2013 Internet Explorer 10 MyDocs Outlook Offline MyDevices Follow Me Desktop Windows 8 (Tablet/OS) Assessment Thin Clients MySettings Follow Me Settings MyApps Voicemail in Email MyDocs No Change 2013 Internet Explorer 10 MyWorkSpace 3.0 MyDevices No Change MySettings Follow Me Printing MyApps Automated App Request MyDocs Follow Me Docs
  43. 43. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Exemplo de clientes: ♦"Ativar Trabalho"
  44. 44. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Examplo #2 … Perfis de usuário Profile Device(s)/Scenario Apps Data Executives Laptop or Tablet running Windows 7/8 or Mac OS ARM Tablet running Windows RT or iOS Windows: Streamed (App-V) Mac: Local Install Windows RT: AZ App Store, Sideloaded, Windows Store iOS: iTunes AppStore, Citrix XenApp or XenDesktop Office 365 Skydrive Pro Folder Redirection Corporate Laptop or Desktop running Windows 7/8 Streamed (App-V) Citrix XenApp (Remote App) Office 365 SkyDrive Pro Folder Redirection Commercial ARM Tablet running Windows RT or iOS Windows-to-Go Windows RT: AZ App Store, Sideloaded, Windows Store iOS: iTunes AppStore, Citrix XenApp or XenDesktop Office 365 Skydrive or Skydrive Pro R&D Laptop or Desktop Transient between clean lab and office environment Windows: Streamed (App-V) Linux: Citrix XenApp Office 365 Skydrive Pro Folder Redirection Contractors Windows-to-Go Streamed (App-V) Citrix XenApp (Remote App) Office 365 Kiosk Folder Redirection Manufacturing Kiosk running Windows 7/8 Streamed (App-V) Citrix XenApp (Remote App) Office 365 Kiosk
  45. 45. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Examplo #2 PublicCloudServices MANUFACTURING Kiosk Office 365 SkyDrive Pro On-PremiseServices CORPORATE Windows 7/8 EXECUTIVE Windows 7/8 Laptop, Mac, or Tablet COMMERCIAL Win Rt or iOS Windows-to- Go CONTRACTOR Non-AZ device, Windows-to-Go R&D Transient among devices SkyDrive SCCM 2012
  46. 46. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Sumário
  47. 47. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT Qual é a sua estratégia de trabalho? ♦Bring your own … ♦Thin clients ♦VDI ♦Consumer devices ♦Smart phones ♦Managed desktops ♦Managed laptops
  48. 48. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT ♦Recursos
  49. 49. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT There are many ways we can help Assessment & Roadmap Tactical Solutions Strategic Solutions Support Risk Assesment • Microsoft Assessment and Planning (MAP) Toolkit • Microsoft Deployment Toolkit (MDT) • Security Compliance Manager (SCM) • Infrastructure Planning and Design (IPD) • Microsoft Operations Framework (MOF) • Governance, Risk, & Compliance (GRC) Online Resources
  50. 50. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) IT ConsumerizationIT
  51. 51. © 2014, MVP ShowCast (mvpshowcast.azurewebsites.net) Programa MVP (mvp.microsoft.com) Iniciativas da Microsoft Premiação MVP A premiação Microsoft Most Valuable Professional (MVP) é uma forma da Microsoft agradecer aos líderes independentes da comunidade que compartilham sua paixão, experiência técnica e conhecimento prático dos produtos da Microsoft com outros. mvp.microsoft.com Programa MVP Mentor O Programa MVP Mentor conecta estudantes que querem aprender mais sobre tecnologias Microsoft com especialistas independentes: os MVPs da Microsoft. mvp.microsoft.com/en-us/MVP-mentor.aspx Microsoft Virtual Academy Treinamento gratuito da Microsoft oferecido por especialistas. www.microsoftvirtualacademy.com Serviço de curadoria projetado para e mantido pela comunidade técnica. curah.microsoft.com Curah!

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