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3 cma 2011 innovations in community management (paul janowitz) v03

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3 cma 2011 innovations in community management (paul janowitz) v03

  1. 1. 3CMA Annual Conference 2011<br />Innovations in Community Engagement<br />Paul Janowitz<br />CEO, icanmakeitbetter.com<br />09.07.11<br />
  2. 2. Government is changing<br />All change begins with ideas, and ideas change everything<br />2<br />
  3. 3. You tripled your staff – with no increase in costs<br />Saw the forest and trees<br />Got hundreds of new ideas to solve your most pressing problems<br />Empowered your community to solve problems<br />Engaged employees and citizens<br />3<br />What If…<br />
  4. 4. 4<br />IF Is Here<br />
  5. 5. 5<br />IF Is Here<br />
  6. 6. 6<br />IF Is Here<br />
  7. 7. “The best way to predict the future is to invent it.” Alan Kay<br />7<br />The Future of Government<br />
  8. 8. Reality meets opportunity. (David Cameron – The Next Age of Government)<br />TED video of David Cameron<br />8<br />The Future of Government<br />
  9. 9. Email me, call this number<br />Technology was used to add layers to government<br />It was a process, a mandate<br />9<br />Technology as a Barrier<br />
  10. 10. Post, read, connect – anywhere!<br />Engage, respond, congregate<br />Complain – big time, in public<br />Action, slactivism?<br />10<br />Technology as an Enabler<br />
  11. 11. 11<br />What is Old is New - Again<br />
  12. 12. Austin, TX y’all<br />© icanmakeitbetter<br />12<br />
  13. 13. Get great new ideas from your community.<br />Meet mandates for open listening and input.<br />Conduct virtual town-hall meetings.<br />Build a CAB (Citizen Advisory Board).<br />Conduct online focus groups.<br />Test creative, websites, outreach campaigns…<br />13<br />What Can I Do?<br />
  14. 14. You do NOT need to add more staff or complexity.<br />Technology is your friend.<br />But, you must…<br />Have a plan – who reads, responds, idea distribution, outreach…<br />Super, Super Easy<br />14<br />
  15. 15. We’re here to help you. Please contact me directly with any questions regarding our platform or to get your innovation community started.<br />Paul Janowitz<br />CEO and Founder<br />paul@icanmakeitbetter.com<br />512.498.3830 x101<br />icanmakeitbetter.com<br />Innovation + Research. Made Simple<br />15<br />Contact Us<br />

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