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Advertising &
Marketing Law
#amlaw13
I’d like to share a personal story*
* @pauljacobson
I was careless and
I knew better
On the 5th of February 2013, my life changed
Suddenly my indulgences became hazards
What does this have to do with social
media and the law?
Without thought
to consequences ...
even though you
know better
You never think you will overdo it
or things will go wrong
Copyright
Where is your team
getting its content?
Did they obtain permission?
How are you licensing
your content?
This is Trey Ratcliff
http://www.flickr.com/photos/scobleizer/5916015734/
http://www.flickr.com/photos/stuckincustoms/8837173497/
Privacy on the social Web
You know POPI
is coming
“consent” means any voluntary, specific and informed
expression of will in terms of which permission is given
for the processing of personal information"
“processing” means any operation or activity or any set of operations, whether or not by
automatic means, concerning personal information, including—
(a) the collection, receipt, recording, organisation, collation, storage, updating or
modification, retrieval, alteration, consultation or use;
(b) dissemination by means of transmission, distribution or making available in any other
form; or
(c) merging, linking, as well as restriction, degradation, erasure or destruction of
information;
‘‘personal information’’ means information relating to an identifiable, living, natural
person, and where it is applicable, an identifiable, existing juristic person, including, but not
limited to—
(a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic
or social origin, colour, sexual orientation, age, physical or mental health, well-being,
disability, religion, conscience, belief, culture, language and birth of the person;
(b) information relating to the education or the medical, financial, criminal or employment
history of the person;
(c) any identifying number, symbol, e-mail address, physical address, telephone number,
location information, online identifier or other particular assignment to the person;
(d) the biometric information of the person;
(e) the personal opinions, views or preferences of the person;
(f) correspondence sent by the person that is implicitly or explicitly of a private or
confidential nature or further correspondence that would reveal the contents of the
original correspondence;
(g) the views or opinions of another individual about the person; and
(h) the name of the person if it appears with other personal information relating to the
person or if the disclosure of the name itself would reveal information about the person;
Expression and Reputation
Perceptions are important
The social Web
amplifies
“Chris Cairns removed from the IPL auction list due to
his past record in match fixing. This was done by the
Governing Council today”
Lalit Modi on Twitter, 5 January 2010
(tweet has been removed)
The original Tweet was received by only a limited number of followers within
England and Wales. One expert calculated that they numbered 95, the other 35.
The parties have sensibly agreed that I should take the figure of 65. The second
publication, to Cricinfo was on their website only for period of hours. The expert's
figures for numbers of readers of this publication are respectively 450 and 1500. I
shall proceed on the basis that about 1000 people read the second publication,
which I have found carried the less grave but nonetheless serious meaning that
there were strong grounds for suspecting that the claimant had been involved in
match fixing. In respect of the second publication I also bear in mind that Cricinfo
have settled with the Claimant, paying him £7,000 damages and a further sum for
costs.
Modi was ordered to pay £90 000
in damages
Modi was also ordered to pay £400 000
in legal costs
The test for determining whether words published are
defamatory is to ask whether a ‘reasonable person of ordinary
intelligence might reasonably understand the words . . . to
convey a meaning defamatory of the plaintiff. . . . The test is an
objective one. In the absence of an innuendo, the reasonable
person of ordinary intelligence is taken to understand the
words alleged to be defamatory in their natural and ordinary
meaning. In determining this natural and ordinary meaning the
Court must take account not only of what the words expressly
say, but also of what they imply’
Judge Willis quoting Argus Printing and Publishing Co Ltd v
Esselen’s Estate in the Joburg High Court case of H v W
Something else to bear in mind
It gets worse ...
2003
Collection of 12 000 Californian
coastal properties
Government sanctioned and
commissioned project
She sued for $50 million
Went public and over 420 000
people viewed the photo online
“If you try to stick up for what you have a
legal right to do, and you're somewhat
worse off because of it, that's an
interesting concept.”
Michael Avery, Toshiba’s attorney,
commenting on the 2007 Digg revolt
There is more and it gets worse
The result was astonishing
Do you have a plan in
place to anticipate
these risks?
Back to my diabetes
Do you want your
business on chronic
medication
administered by
lawyers?
Or will
you start
running?
... and monitor your legal exposure regularly?
Thank you!*
* Questions to follow ...
Questions
Can personal information be supplied to 3rd parties?
Can you collect children’s personal information
using incentives to persuade them to disclose
their personal information?
What is POPI’s impact on promotional
competitions and what are promoters’
obligations?
What are the rules governing prize giveaways
on Facebook? What is acceptable?
Viral marketing defamation risks?
Possible retrospective implications for pre-POPI
personal information processing
Must sources be included in video representations?
Any more questions?
Paul Jacobson
paul@webtechlaw.com
@webtechlaw or +Web•Tech•Law
webtechlaw.com

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2013 05-29 Advertising and Marketing Law Presentation

  • 2. I’d like to share a personal story* * @pauljacobson
  • 3. I was careless and I knew better
  • 4. On the 5th of February 2013, my life changed
  • 5.
  • 6. Suddenly my indulgences became hazards
  • 7. What does this have to do with social media and the law?
  • 8. Without thought to consequences ... even though you know better
  • 9. You never think you will overdo it or things will go wrong
  • 11. Where is your team getting its content?
  • 12. Did they obtain permission?
  • 13. How are you licensing your content?
  • 14. This is Trey Ratcliff http://www.flickr.com/photos/scobleizer/5916015734/
  • 16. Privacy on the social Web
  • 18. “consent” means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of personal information"
  • 19. “processing” means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including— (a) the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; (b) dissemination by means of transmission, distribution or making available in any other form; or (c) merging, linking, as well as restriction, degradation, erasure or destruction of information;
  • 20. ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to— (a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to the education or the medical, financial, criminal or employment history of the person; (c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; (d) the biometric information of the person; (e) the personal opinions, views or preferences of the person; (f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; (g) the views or opinions of another individual about the person; and (h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;
  • 21.
  • 25.
  • 26. “Chris Cairns removed from the IPL auction list due to his past record in match fixing. This was done by the Governing Council today” Lalit Modi on Twitter, 5 January 2010 (tweet has been removed)
  • 27. The original Tweet was received by only a limited number of followers within England and Wales. One expert calculated that they numbered 95, the other 35. The parties have sensibly agreed that I should take the figure of 65. The second publication, to Cricinfo was on their website only for period of hours. The expert's figures for numbers of readers of this publication are respectively 450 and 1500. I shall proceed on the basis that about 1000 people read the second publication, which I have found carried the less grave but nonetheless serious meaning that there were strong grounds for suspecting that the claimant had been involved in match fixing. In respect of the second publication I also bear in mind that Cricinfo have settled with the Claimant, paying him £7,000 damages and a further sum for costs.
  • 28. Modi was ordered to pay £90 000 in damages
  • 29. Modi was also ordered to pay £400 000 in legal costs
  • 30. The test for determining whether words published are defamatory is to ask whether a ‘reasonable person of ordinary intelligence might reasonably understand the words . . . to convey a meaning defamatory of the plaintiff. . . . The test is an objective one. In the absence of an innuendo, the reasonable person of ordinary intelligence is taken to understand the words alleged to be defamatory in their natural and ordinary meaning. In determining this natural and ordinary meaning the Court must take account not only of what the words expressly say, but also of what they imply’ Judge Willis quoting Argus Printing and Publishing Co Ltd v Esselen’s Estate in the Joburg High Court case of H v W
  • 31. Something else to bear in mind It gets worse ...
  • 32. 2003 Collection of 12 000 Californian coastal properties Government sanctioned and commissioned project She sued for $50 million Went public and over 420 000 people viewed the photo online
  • 33.
  • 34. “If you try to stick up for what you have a legal right to do, and you're somewhat worse off because of it, that's an interesting concept.” Michael Avery, Toshiba’s attorney, commenting on the 2007 Digg revolt
  • 35. There is more and it gets worse
  • 36.
  • 37. The result was astonishing
  • 38.
  • 39. Do you have a plan in place to anticipate these risks?
  • 40. Back to my diabetes
  • 41. Do you want your business on chronic medication administered by lawyers?
  • 43. ... and monitor your legal exposure regularly?
  • 44. Thank you!* * Questions to follow ...
  • 46. Can personal information be supplied to 3rd parties?
  • 47. Can you collect children’s personal information using incentives to persuade them to disclose their personal information?
  • 48. What is POPI’s impact on promotional competitions and what are promoters’ obligations?
  • 49. What are the rules governing prize giveaways on Facebook? What is acceptable?
  • 51. Possible retrospective implications for pre-POPI personal information processing
  • 52. Must sources be included in video representations?
  • 54. Paul Jacobson paul@webtechlaw.com @webtechlaw or +Web•Tech•Law webtechlaw.com