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Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 1
Web Marketing to the Max!
Building an Effective Online Presence
Amber Wallace
Dowitcher Designs
805.681.1930
www.DowitcherDesigns.com
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 2
Effective Web Communication
•  In 2010, an estimated 1.83 billion
people will be online worldwide
•  Of the approx. 307.21 million
people in the US, 223 million users
are online
•  73% of US population uses the
internet
•  What are they doing?
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 3
Top 20 Most-Visited Sites
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 4
Search Engines
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 5
Social Media
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 6
Top 20 Most-Visited Sites
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 7
Effective Web Communication
•  People use the internet to access
information & to communicate
•  View your website as a primary
communication tool
•  what should people know about your
business?
•  could be your unique sales
proposition
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 8
Effective Web Communication
•  Present unified branding
•  Inquisitive Canine, case study
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 9
Case Study: Inquisitive Canine
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 10
Case Study: Inquisitive Canine
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 11
Effective Web Communication
•  What do you want people to DO?
•  Present clear call to action
•  Buy a product, sign up for a newsletter,
download free trial, contact you
•  Make it as easy as possible
•  Use your website real estate
•  Place calls in prominent locations, above
the fold
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 12
Search Engine Optimization and Marketing
•  If I build it, will they come?
•  Generally sites must be submitted
for inclusion to search engines
•  Submit new sites, and when a site has
undergone significant changes
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 13
Search Engines Statistics
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 14
Search Engine Optimization and Marketing
•  My site is indexed… now what?
•  Drive traffic to your site
•  Organic vs. Paid Search
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 15
Organic Search Results
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 16
Search Engine Optimization and Marketing
•  Organic Search—Search Engine
Optimization (SEO)
•  Rankings based on a number of
factors, including
•  age of domain
•  number (and quality) of incoming links
•  site content
•  traffic
•  Keywords & title tags
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 17
Search Engine Optimization and Marketing
•  SEO you can do now
•  Use HTML text on your home page,
with keywords
•  Limited use of Flash (know your
audience)
•  Build quality links to your site
•  Update title & meta tags
•  Explore social media marketing
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 18
Search Engine Optimization and Marketing
•  Paid search engine marketing
•  Multiple outlets
•  Google adwords—pay-per-click (PPC)
•  CPA (cost per acquisition or action)
model
•  Inexpensive to establish, easy to use
•  Buy your way to the top!
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 19
Paid Search Items
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 20
Search Engine Optimization and Marketing
•  PPC advertising
•  Target specific keywords
•  Broad keywords result in multiple
matches, but higher expense
•  Look for your target market—quality over
quantity
•  Use tools like the Adwords & Analytics
interface to monitor campaigns
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 21
Social Media Marketing
•  Inbound vs. Outbound Marketing
•  Inbound marketing
•  People subscribe, sign-up, “follow” or
“friend” you
•  Build a network & audience online
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 22
Inbound Marketing
Search Engines Social Media
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 23
Social Media Marketing
Outbound
•  Telemarketing
•  Print ads
•  Direct mail
•  TV or radio ads
Inbound
•  Blogging
•  RSS
•  Social Media
•  LinkedIn
•  Facebook
•  Twitter
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 24
Social Media Marketing
•  Social Media
•  41.2% of businesses have employees
who spend time on social media
•  How do businesses use social media?
•  What do they use?
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 25
Inbound Marketing
How organizations use social networks
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 26
Inbound Marketing
LinkedIn 79.3%
Facebook 77.2%
Twitter 75.3%
Blogs 68.0%
Social networking tools used by organizations
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 27
Social Media Marketing
•  LinkedIn
•  43 million members in over 200
countries
•  networking
•  Connect with others
•  Get introduced
•  Showcase your experience
•  Create a free profile
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 28
Social Media Marketing
•  Optimize LinkedIn Profile
•  Use a photo
•  Authenticity and honesty are important
•  Add connections
•  Fill out background information
•  Make your profile public
•  Add links to your blog & website
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 29
Social Media Marketing
•  Facebook
•  More than 250 million active users
•  More than 120 million users log on to
Facebook at least once each day
•  More than two-thirds of Facebook
users are outside of college
•  The fastest growing demographic is
those 35 years old and older
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 30
Social Media Marketing
•  Facebook
•  Decide how to market and brand
yourself
•  Individual: Profile page
•  Business
•  Fan page
•  Can be indexed by search engines
•  Group
•  Is not publicly indexed, but can allow for
greater interaction by members
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 31
Social Media Marketing
•  Twitter
•  micro-blogging service allowing users
“tweets” with up to 140 characters
•  Users choose to follow others, post
tweets, reply publicly or privately
•  Very similar to Facebook status
updates, and can be used to feed into
Facebook
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 32
Social Media Marketing
Twitter Demographics
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 33
Social Media Marketing
Twitter’s International Growth
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 34
Social Media Marketing
•  Twitter Stats & Tips
•  60% of US users fail to return after
first month
•  Users should be prepared to tweet
regularly
•  Follow others & engage in discussion
•  Search for interesting topics/markets
•  Use URL shorteners to save space
•  Bit.ly, tinyurl.com, hellotxt.com
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 35
Social Media Marketing
•  Blogging
•  3 important aspects in Blogosphere
•  Read
•  Comment
•  Write
•  Blog weekly for readership
•  Promote through social media
channels (Twitter, Digg, etc.)
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 36
Social Media Marketing
•  More Blogging Tips
•  Blog on your domain if possible
•  www.yourdomain.com/blog vs
www.yourdomain.blogspot.com
•  RSS (Real Simple Syndication)
•  Allows users to subscribe to feeds to
receive blog posts by email or through a
Reader like Google Reader
•  Build and track readership using tools
like Feedburner
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 37
Social Media Marketing
•  General Social Media Tips
•  Provide information & connect with
others
•  Don’t be “salesy”
•  Provide an authentic voice
•  Engage in discussions, have opinions
•  Be an authority on your topic
•  Give a little to get a lot
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 38
Search Engine Optimization and Marketing
•  Monitor Progress
•  Use analytics software such as Google
Analytics or paid solutions to track
progress
•  Closely track traffic sources & paid
campaigns
•  Allow time for changes on organic
search
•  Remember, SEO and SEM are never
quite over...
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 39
Search Engine Optimization and Marketing
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 40
Search Engine Optimization and Marketing
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 41
Hiring a web designer/developer
•  Websites should be collaborations—
you know your brand. Think of it as
adding to your team.
•  They should know something about
SEO
•  Even if you hire a firm for marketing,
there are basic best practices.
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 42
Hiring a web designer/developer
•  You need options
•  A good designer will discuss CMS options
with you, whether or not you need a
custom design, who will handle updates.
•  Fees
•  After the initial design and development,
is there a monthly fee? If yes, what does
it include?
•  Maintain some control
•  Own your domain name, even if someone
else registers it for you.
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 43
Free Online Tools
•  Google analytics:
www.google.com/analytics/
•  Google adwords keyword tool:
adwords.google.com/select/
KeywordToolExternal
•  Hubspot’s Website Grader:
www.websitegrader.com
•  Link Building:
www.linkdiagnosis.com/
•  Competition stats:
compete.com & www.quantcast.com/
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 44
Key Points
•  Websites are critical tools—develop
one for your target market
•  Drive traffic to your site with
strong SEO & SEM
•  Use Social Media to connect
•  Monitor progress & adapt
•  In the end, it’s all about
communication...
Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 45
Contact Info
Amber Wallace
805.681.1930
amber@dowitcherdesigns.com
www.dowitcherdesigns.com
Twitter: twitter.com/dowitcherdesign
LinkedIn: linkedin.com/in/amberwallace

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Dd pres 7.09

  • 1. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 1 Web Marketing to the Max! Building an Effective Online Presence Amber Wallace Dowitcher Designs 805.681.1930 www.DowitcherDesigns.com
  • 2. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 2 Effective Web Communication •  In 2010, an estimated 1.83 billion people will be online worldwide •  Of the approx. 307.21 million people in the US, 223 million users are online •  73% of US population uses the internet •  What are they doing?
  • 3. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 3 Top 20 Most-Visited Sites
  • 4. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 4 Search Engines
  • 5. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 5 Social Media
  • 6. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 6 Top 20 Most-Visited Sites
  • 7. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 7 Effective Web Communication •  People use the internet to access information & to communicate •  View your website as a primary communication tool •  what should people know about your business? •  could be your unique sales proposition
  • 8. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 8 Effective Web Communication •  Present unified branding •  Inquisitive Canine, case study
  • 9. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 9 Case Study: Inquisitive Canine
  • 10. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 10 Case Study: Inquisitive Canine
  • 11. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 11 Effective Web Communication •  What do you want people to DO? •  Present clear call to action •  Buy a product, sign up for a newsletter, download free trial, contact you •  Make it as easy as possible •  Use your website real estate •  Place calls in prominent locations, above the fold
  • 12. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 12 Search Engine Optimization and Marketing •  If I build it, will they come? •  Generally sites must be submitted for inclusion to search engines •  Submit new sites, and when a site has undergone significant changes
  • 13. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 13 Search Engines Statistics
  • 14. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 14 Search Engine Optimization and Marketing •  My site is indexed… now what? •  Drive traffic to your site •  Organic vs. Paid Search
  • 15. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 15 Organic Search Results
  • 16. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 16 Search Engine Optimization and Marketing •  Organic Search—Search Engine Optimization (SEO) •  Rankings based on a number of factors, including •  age of domain •  number (and quality) of incoming links •  site content •  traffic •  Keywords & title tags
  • 17. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 17 Search Engine Optimization and Marketing •  SEO you can do now •  Use HTML text on your home page, with keywords •  Limited use of Flash (know your audience) •  Build quality links to your site •  Update title & meta tags •  Explore social media marketing
  • 18. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 18 Search Engine Optimization and Marketing •  Paid search engine marketing •  Multiple outlets •  Google adwords—pay-per-click (PPC) •  CPA (cost per acquisition or action) model •  Inexpensive to establish, easy to use •  Buy your way to the top!
  • 19. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 19 Paid Search Items
  • 20. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 20 Search Engine Optimization and Marketing •  PPC advertising •  Target specific keywords •  Broad keywords result in multiple matches, but higher expense •  Look for your target market—quality over quantity •  Use tools like the Adwords & Analytics interface to monitor campaigns
  • 21. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 21 Social Media Marketing •  Inbound vs. Outbound Marketing •  Inbound marketing •  People subscribe, sign-up, “follow” or “friend” you •  Build a network & audience online
  • 22. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 22 Inbound Marketing Search Engines Social Media
  • 23. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 23 Social Media Marketing Outbound •  Telemarketing •  Print ads •  Direct mail •  TV or radio ads Inbound •  Blogging •  RSS •  Social Media •  LinkedIn •  Facebook •  Twitter
  • 24. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 24 Social Media Marketing •  Social Media •  41.2% of businesses have employees who spend time on social media •  How do businesses use social media? •  What do they use?
  • 25. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 25 Inbound Marketing How organizations use social networks
  • 26. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 26 Inbound Marketing LinkedIn 79.3% Facebook 77.2% Twitter 75.3% Blogs 68.0% Social networking tools used by organizations
  • 27. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 27 Social Media Marketing •  LinkedIn •  43 million members in over 200 countries •  networking •  Connect with others •  Get introduced •  Showcase your experience •  Create a free profile
  • 28. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 28 Social Media Marketing •  Optimize LinkedIn Profile •  Use a photo •  Authenticity and honesty are important •  Add connections •  Fill out background information •  Make your profile public •  Add links to your blog & website
  • 29. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 29 Social Media Marketing •  Facebook •  More than 250 million active users •  More than 120 million users log on to Facebook at least once each day •  More than two-thirds of Facebook users are outside of college •  The fastest growing demographic is those 35 years old and older
  • 30. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 30 Social Media Marketing •  Facebook •  Decide how to market and brand yourself •  Individual: Profile page •  Business •  Fan page •  Can be indexed by search engines •  Group •  Is not publicly indexed, but can allow for greater interaction by members
  • 31. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 31 Social Media Marketing •  Twitter •  micro-blogging service allowing users “tweets” with up to 140 characters •  Users choose to follow others, post tweets, reply publicly or privately •  Very similar to Facebook status updates, and can be used to feed into Facebook
  • 32. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 32 Social Media Marketing Twitter Demographics
  • 33. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 33 Social Media Marketing Twitter’s International Growth
  • 34. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 34 Social Media Marketing •  Twitter Stats & Tips •  60% of US users fail to return after first month •  Users should be prepared to tweet regularly •  Follow others & engage in discussion •  Search for interesting topics/markets •  Use URL shorteners to save space •  Bit.ly, tinyurl.com, hellotxt.com
  • 35. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 35 Social Media Marketing •  Blogging •  3 important aspects in Blogosphere •  Read •  Comment •  Write •  Blog weekly for readership •  Promote through social media channels (Twitter, Digg, etc.)
  • 36. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 36 Social Media Marketing •  More Blogging Tips •  Blog on your domain if possible •  www.yourdomain.com/blog vs www.yourdomain.blogspot.com •  RSS (Real Simple Syndication) •  Allows users to subscribe to feeds to receive blog posts by email or through a Reader like Google Reader •  Build and track readership using tools like Feedburner
  • 37. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 37 Social Media Marketing •  General Social Media Tips •  Provide information & connect with others •  Don’t be “salesy” •  Provide an authentic voice •  Engage in discussions, have opinions •  Be an authority on your topic •  Give a little to get a lot
  • 38. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 38 Search Engine Optimization and Marketing •  Monitor Progress •  Use analytics software such as Google Analytics or paid solutions to track progress •  Closely track traffic sources & paid campaigns •  Allow time for changes on organic search •  Remember, SEO and SEM are never quite over...
  • 39. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 39 Search Engine Optimization and Marketing
  • 40. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 40 Search Engine Optimization and Marketing
  • 41. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 41 Hiring a web designer/developer •  Websites should be collaborations— you know your brand. Think of it as adding to your team. •  They should know something about SEO •  Even if you hire a firm for marketing, there are basic best practices.
  • 42. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 42 Hiring a web designer/developer •  You need options •  A good designer will discuss CMS options with you, whether or not you need a custom design, who will handle updates. •  Fees •  After the initial design and development, is there a monthly fee? If yes, what does it include? •  Maintain some control •  Own your domain name, even if someone else registers it for you.
  • 43. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 43 Free Online Tools •  Google analytics: www.google.com/analytics/ •  Google adwords keyword tool: adwords.google.com/select/ KeywordToolExternal •  Hubspot’s Website Grader: www.websitegrader.com •  Link Building: www.linkdiagnosis.com/ •  Competition stats: compete.com & www.quantcast.com/
  • 44. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 44 Key Points •  Websites are critical tools—develop one for your target market •  Drive traffic to your site with strong SEO & SEM •  Use Social Media to connect •  Monitor progress & adapt •  In the end, it’s all about communication...
  • 45. Amber Wallace • (805) 681-1930 • amber@dowitcherdesigns.com 45 Contact Info Amber Wallace 805.681.1930 amber@dowitcherdesigns.com www.dowitcherdesigns.com Twitter: twitter.com/dowitcherdesign LinkedIn: linkedin.com/in/amberwallace