Patrons offers a variety of domestic and internationally recognized training programs and courses in marketing, retail, FMCG and customer care. Courses are offered in collaboration with LCCI, UK and other associations, and provide employment opportunities as well as the ability to continue higher education. Patrons is the only authorized regional training center in South India to offer LCCI, UK courses. Courses include introductory and advanced levels in marketing, e-commerce, internet marketing, advertising, public relations, retail operations, customer service and more.

1. RETAIL & CUSTOMER CARE

3. PATRONS in collaboration with LCCI, UK and various other associations offers courses in Marketing, Retail & Customer Care. Our courses not only offer great employment opportunities on successful completion, but also enables higher education opportunities. For those who are already employed, our courses help one to upgrade his skills there by enabling career growth.

5. Marketing L2

6. Marketing L3

7. E-Commerce L2

8. E-Commerce L3

9. Internet Marketing L3

10. Advertising L3

11. Public Relation L3

12. Selling & Sales Management

13. CERTIFICATE IN PUBLIC RELATIONS LEVEL 3

14. Retail Operations

15. Employment Skills L2

16. Customer Service L2

17. Customer Service L3

18. CONTACT CENTER LEVEL 2

20. marketing as a business function

22. Account manager / executive

23. Marketing Representative

24. Marketing Assistant

25. Store Manager

26. Trade Marketing Assistant

29. Project/Program/Product Manager

30. Marketing Specialist

31. Marketing Co- ordinator

32. Brand Manager

33. Marketing Data Analyst

34. Customer Co-ordination executive

35. Marketing communication Manager

37. A broad strategic understanding across the full range of marketing activities, including advertising, PR, sales promotion and market research

38. A sound knowledge of current trends and changes in marketing practice, brought about by technology and the Internet

39. The ability to apply this understanding to real life marketing scenarios

41. Marketing Research Analyst

42. Marketing Administrator

43. Marketing Consultant

44. Market Research Manager

45. Product Development Manger

46. Marketing Campaigns Manager

47. Senior Marketing Manager

48. Senior Account Manager

50. The ability to apply this understanding to real-life websites

52. Paid Search Strategist

53. Paid Search Supervisor

54. Web Designer

55. Web Developer

56. SEO Account Manager

57. SEO Analyst

58. SEO Consultant

59. SEO Director

60. SEO Engineer

61. SEO Manager

63. The ability to apply this understanding to real-life eCommerce projects

65. Senior Search Strategist

66. Web Analytics Consultant

67. Web Analytics Manager

68. Web Analytics Specialist

69. Search Engine Marketing Analyst

70. Search Engine Marketing Consultant

71. Search Engine Marketing Director

72. Search Engine Marketing Manager

74. An understanding of the distinct differences between marketing using the Internet and more traditional marketing media and the benefits of Internet marketing

75. The ability to apply this understanding to real-life Internet marketing scenarios

77. Internet Marketer

78. Internet Marketing Coordinator

79. Internet Marketing Director

80. Internet Marketing Specialist

81. Link Campaign Manager

82. Online Marketing Specialist

84. knowledge and understanding of advertising as part of the marketing of products, services and organisations.

85. relevant advertising messages within constraints of law and codes of practice

86. an awareness of the principles of delivering relevant messages to the selected target audiences

88. Advertising Sales Director

89. Account Executive

90. Account Coordinator

91. Media Director

92. Media Coordinator

93. Media Buyer

94. Social Media Analyst

95. Social Media Consultant

96. Social Media Manager

98. the Public Relations concept

99. the fundamental techniques applied to Public Relations

100. an understanding of the multi-functions Public relations is involved in

103. an understanding of sales administration

104. an ability to manage the sales process

106. Sales Representative

107. Merchandiser

108. Regional Sales Manager

109. Franchising Head

110. Distribution Manager

113. publics and the media

114. the nature, roles and responsibilities of public relations

115. the organisation of public relations

116. general and specialist areas of Public Relations activities e.g. crisis PR, financial PR, corporate PR, community relations etc

117. sponsorship and exhibitions

119. Public Relations Director

120. Corporate Communications Manager

121. Interactive Specialist

122. Consultant

124. a clear understanding of the individual's role in providing customer service in the retail

125. industry and ways in which they can contribute

127. Retail Category Manager

128. Shopper Marketing Manager

129. Export Managers

130. Display managers

131. Retail store manager

133. help candidates to develop and enhance the essential skills and techniques required in the working environment

135. the ability to apply these elements to realistic situations

136. an understanding of personal behaviors and processes that enhance service delivery

138. Show Room Manager

139. Customer Marketing Professional

140. Customer service Representative

141. Account Director- customer Marketing

142. customer Service Specialists

144. an appreciation of systems and procedures that enhance delivery of reliable and effective service

145. an understanding of personal behaviors and processes that enhance and influence service delivery

148. Your ability You can talk almost fluently and almost completely accurately.

149. Everyday situations in an English-language environment do not worry you.

150. You can take part in extended conversations or discussions and your vocabulary covers almost every circumstance.

151. If you do not know a word you can almost always find a way of describing it.

152. You have a knowledge of some idiomatic English, phrasal verbs, and colloquial expressions.

153. You have studied all main areas of English grammar.

154. I can communicate confidently in a variety of situations.

155. I occasionally make mistakes in grammar and vocabulary but this does not prevent understanding.

157. Your ability Your spoken English is both fluent and accurate.

158. Your vocabulary is wide and you have a good knowledge of collocation, phrasal verbs, colloquial expressions and idioms.

159. All common areas of grammar are familiar to you.

160. I can speak English fluently in most situations with few mistakes.

162. ENGLISH FOR TOURISM LEVEL 2 SYLLABUS TOPICS Basic business reading comprehension in a tourism context Composing a simple business communication General spoken communication within a tourism context Understanding and processing tourism-related information Tourism-related tasks Holiday and accommodation types Leisure and business travelers and tourists Methods of travel Job roles in the travel and tourism industries The specialist language of the tourism industry

163. For more information Contact: Lakshmana Prakash – 99625 12926 Assistant Manager-Business Development Emerge Learning Zone No:16/33,K.N.R Building, Bharathi Salai, Tripilcane,Chennai-600005. Visit : www.patrons.co.in www.esfa.co.in www.llcieb.com