Messed up at work

1. Messed up at work?
Bounce back
EVERYONE COMMITS MISTAKES, BUT TO LEARN FROM THEM AND
MOVE ON IS SOMETHING PROFESSIONALS SHOULD WORK TOWARDS

3. Contd…
To err is human...Nonetheless, when it comes to committing an error at
work, perspectives often change. At work, if you make a big mistake, you
instantaneously come under the scanner of everyone around you. When you
mess up at the workplace, it is fatal for your reputation and relationship, not
only with your managers, but also with the co-workers. Most of the times, it
seems that if you have committed such a huge mistake, you are unlikely to
recover from it. However, it is only partially true. You will not be able to
recover, if and only if you do not make an effort towards the same.
Remember, the organisation is not looking to fire you for committing the
mistake. Had it been the case, you wouldn't be sitting in your cubicle now.
Therefore, if you are still able to retain your job after having messed up at
work, it is a strong signal that the organisation has given you another chance,
and you can make the most of it by working really hard and making up for
that error! Lynette Dsilva, HR director, Amdocs India, gives an insight into
how one can start working towards the goal of making up for that error.

4. Contd…
“The two key elements to keep in mind here are ownership and communication.
Employees need to take ownership for what they are working on and this involves
careful planning to get the desired output.
Occasional misstep is where being transparent in your communication is helpful,“
says Dsilva.
Talking about that mistake to your managers might seem to be the most difficult
task, but that is something that one should not refrain from. Monica Malhotra
Kandhari, senior director, MBD Group, stresses on the importance of talking it out
with the managers to get their feedback. “Be sincere in redressal. Bad situations, in
many cases, can be reversed or the effect minimised. However, an arrogant or
insincere approach will only alienate you further. Also, be willing to take feedback
from your seniors. They will help you analyse where you went wrong. This will help
you immensely in staying away from such a mistake in future and will also send out
a positive signal to the management that you have accepted your mistake and are
willing to improve the situation,“ asserts Kandhari.

5. Contd…
Equally important are apologising and amending once you have acknowledged the mistake
before your seniors. Shanthi Sundar, sr director and head HR India, Pegasystems Inc, talks
about the importance of the two at the workplace when you are looking to rebuild your
credibility , “If there are colleagues who have been affected by the mistake, talk to them
and apologise.This can be very difficult at times, but if you have the right intent and
genuinely believe in making up, this would seem like any other work-related conversation.
It goes without saying that you need to rectify the situation. It is equally important to talk
to your colleagues and managers about how you intend to avoid making this mistake in the
future, and make them understand how you are committed to help them.“
Next comes building your lost trust. The best way to ensure this is to work really hard at
the workplace and show it to your managers that you intend well and are willing to learn
from your mistakes. Be ready to work extra and display a sincere approach towards work.
Remember, an employee who learns from his mistakes is always a boss's delight. A mistake
once is a learning, but to repeat it again would be foolish. So learn from it and move on
towards a better and more credible future, professionally .

6. For details and bookings contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants & Other-Mother
marketingandcommunicationconsultants.com)
Email :-saxbeeconsultants@gmail.com
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal Code-110015