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DOES VOLUNTEERING COUNT?
 CAN WE COUNT VOLUNTEERING?


 LESTER M. SALAMON
 Johns Hopkins University

Stop and Think
   Conference    Porto Alegre, Brazil | 21 May 2012
WHY DOES VOLUNTEERING COUNT?


• An enormous “RENEWABLE RESOURCE” for
  societal problem-solving.
VOLUNTEERING’S IMPACT?


 ECONOMIC CAPITAL: financial resources

 PHYSICAL CAPITAL: equipment, services

 HUMAN CAPITAL:   skills, attitudes

 SOCIAL CAPITAL: SOCIAL
  RESOURCES/TRUST
VOLUNTEERING’S IMPACT?


CONOMIC GROWTH DEPENDS ON SOCIAL
CAPITAL


dam Smith, The Theory of Moral Sentiments:
     “Hidden hand” of the market depends
      on the sentiment of “SYMPATHY”


rancis Fukuyama: “Trust” the key to prosperity
VOLUNTEERING’S IMPACT?


Nonprofits foster SOCIAL CAPITAL
“Feelings and opinions are recruited, the
  heart is enlarged, and the human mind is
  developed, only by the reciprocal influence
  of [people] upon one another.... and this
  can only be accomplished by associations.”
                        -Alexis de Tocqueville
VOLUNTEERING’S IMPACT?

       VOLUNTEERING Builds TRUST
         The ETHOS of Volunteering:
 Recognition of a common good

 Individual responsibility to common good

 Necessity of active personal involvement

 Inclusive/trusting world view

 Individuals and social context interconnected
                                        Source: Reed and Selby, 2003
VOLUNTEERING’S IMPACT?

             VOLUNTEERING ASSOCIATED WITH TRUST
 views of neighbourhood by whether respondent participated in formal volunteering




Source: 2005 Citizenship Survey, U.K.
VOLUNTEERING’S IMPACT?

              VOLUNTEERING ASSOCIATED WITH TRUST
        social networks by whether respondent participated in voluntary activities




Source: 2005 Citizenship Survey, U.K.
WHY MEASURE VOLUNTEERING?


• An enormous “renewable resource” for societal
  problem-solving.
• Gross lack of reliable data.
METHODOLOGICAL CHAOS

 Small samples

 Impractical “recall period” (1 year)

 No info on hours volunteered

 Uneven use of prompts

 Limited coverage/classification of activities

 Divergent definitions

 Neglect of direct volunteering
METHODOLOGICAL CHAOS

Competing realities: UK
                                                             Volunteer
Survey                     Definition                           rate
National Survey of         • Formal volunteering                  48%
Volunteering UK, 1997      • Informal volunteering                74%
European Quality of Life   • “volunteering and
Survey, 2007                charitable activities”                31%
Gallup Worldview           • “Organizational volunteering”        29%
Survey, 2010               • “Helping strangers”                  52%
Harmonized European        • Organizational work                   2%
Time Use Survey, 2009      • Informal help to others              10%
WHY MEASURE VOLUNTEERING?




   “What isn’t COUNTED doesn’t COUNT.”

 “What   can’t be MEASURED can’t be MANAGED.”
SECURING VOLUNTEERING’S FUTURE

                                          BARRIERS
                           INF
                 ICY            RAS
              POL                   TR   UCT
                                            U   RE
                   IMPACTS

      ON                 ON                ON
    BENEFI-            VOLUN-            SOCIETY
    CIARIES             TEERS



                                WH

                                VA
          WH
  WH




                                  LU
                   HO CH?


                                   ER
                    MU
             AT




                                     E?
     O?




                     W


                                      E?
               ?
JOHNS COMPARATIVE NONPROFIT SECTOR COUNTRIES
      HOPKINS COMPARATIVE NONPROFIT SECTOR PROJECT

                                   Denmark                                   The Netherlands
                                                        Sweden
                                                                                                   Switzerland
                                                                                                                     Czech Republic
                                                    Belgium                              Finland
                         United Kingdom                               Norway
                                                                                                    Austria                   Poland
                                             France
                                                                                Italy                                             Romania
                         Germany
     Canada                                                                                                                             Slovakia
                                                                                                                                                      Russia

                                                                                                                                              Hungary
United States                                         Ireland
                                                Spain                                                                                         Japan
     Mexico
                                          Portugal
                                                    Morocco                                         Turkey                            Korea
                                                                                                    Israel
       Colombia                                                                                                                       The Philippines
                                                              Ghana                                Lebanon       India

              Brazil                                                Egypt                           Kenya        Thailand
                                                                                                        Pakistan
                                                              South Africa                    Tanzania
                       Chile
                                                Argentina                               Uganda
                                                                                                                  Australia
                                                                                                                                  New Zealand
                                             Peru
NONPROFIT WORKFORCE AS A SHARE OF ECONOMICALLY
                      ACTIVE POPULATION, by country




Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
NONPROFIT WORKFORCE AS A SHARE OF ECONOMICALLY
                      ACTIVE POPULATION, by country




Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
CONTRIBUTION OF NPIs & SELECTED INDUSTRIES TO GDP,
                               Brazil, 2002


                    Textiles                       0.4%

             Manufacture-
           cars, trucks, buses                          0.5%

            Nonprofit
               sector
                                                                                  2.3%
         Transportation                                                              2.6%

           Manufacture &
           maintenance –                                                                 2.8%
         machines & engines

                                                               % of Value Added

Source: IBGE/National Accounts 2002 (values in basic prices)
WHY MEASURE VOLUNTEERING?

              Volunteer Contribution
                                                                                                                        7.2%      7.3%
              NPIs only
                                                                                                             6.2%                 1.2%
                                                                                                                        2.0%
      4.8%
                                                                                                   5.2%
                                                                             4.9%          5.0%
      1.0%                                                    4.7%
                                                4.2%                                       0.8%    1.0%
                                                              1.4%
                                                                            2.3%
                                                1.3%
                                                                                                             6.1%                 6.1%
                                 2.3%                                                                                   5.2%
      3.8%                        0.4%                                                     4.2%    4.2%
                    1.3%                                      3.3%
                                                2.9%                         2.6%
                                  1.9%
                    1.2%

                   Czech                        France                        New                  Japan   Mozambique
      10 -
    country       Republic      Brazil          2002
                                                            Australia
                                                             1999           Zealand
                                                                                         Belgium
                                                                                          2001     2004       2003
                                                                                                                        United
                                                                                                                        States
                                                                                                                                 Canada
                                                                                                                                  2000
    average        2004
                                2002                                         2004                                       2003
Source: Nonprofit Organizations in Brazil, Johns Hopkins Center for Civil Society Studies 2010
WHY MEASURE VOLUNTEERING?


                                                                    44 percent
                                                                    of nonprofit
                                                                    workforce in
                                                                    CNP
                                                                    countries




Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
WHY MEASURE VOLUNTEERING?


       Volunteer Input
         as a share of
          total private
        philanthropy,                                              Value of     Charitable
         36 countries                                           volunteering,    giving,
                                                                    68%           32%




Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
WHY MEASURE VOLUNTEERING?
CONTRIBUTION TO GDP, VOLUNTEERS VS. SELECTED INDUSTRIES, CANADA
      GDP Contribution Billions of Canadian $




                                                $14.1 billion

                                                                                $12.8 billion



                                                                 $6.1 billion




                                                Volunteers      Motor vehicle    Agriculture
                                                                manufacturing
IF VOLUNTEERS WEREAA NATION…
                 IF VOLUNTEERS WERE NATION…
“VOLUNTEERLAND”—THE WORLD’S SECOND MOST POPULOUS NATION

            China                                                               1,023.5
VOLUNTEERLAND                                                                 971.0
             India                                                    756.5
     United States            239.7
        Indonesia       162.4
            Brazil    127.7
Russian Federation    121.6
            Japan    109.4
      Bangladesh     101.3
         Pakistan    92.8
                                      Millions of people 15 years or older
IF VOLUNTEERS WERE A NATION…
       “VOLUNTEERLAND”—THE WORLD’S 7TH LARGEST ECONOMY

    United States                                            12,580
           Japan                   4,229
       Germany                  3,329
          China            2,303
  United Kingdom           2,280
         France         1,457
VOLUNTEERLAND          1,348
         Canada        1,134
           Spain       1,130
            Italy      1,097

                                        US$ billions, 2005
A COMMON APPROACH WILL…

Clarify Scale and role
Benchmark progress
Permit comparisons
Boost visibility and respect
Improve infrastructure / management
Encourage public policies
Stimulate volunteering
WHY MEASURE VOLUNTEERING?

“The General Assembly calls on member states to…
[establish] the economic value of volunteering….”
                   UN Resolution on the Year of the Volunteer, 2001




“A major constraint continues to be a limited availability of
specific data on volunteer contributions…”
                                    Report of the Secretary General on
                 Implementation of the Year of the Volunteer, July 2005
THE UN HANDBOOK ON NONPROFIT INSTITUTIONS
KEY REFINEMENTS IN HANDBOOK MEASUREMENT OF NPIS




        • Satellite account
        • Volunteer labor
DESIGN CRITERIA


 Comparability

 Feasibility

 Cost-effectiveness

 Efficiency

 Reliability
APPROACH

• Labor force survey platform
• Broad definition—but no mention of
  “volunteering”
DEFINING VOLUNTEERING


         A BROAD DEFINITION

     “Unpaid non-compulsory work;
       that is, time individuals give
    without pay to activities performed
 either through organizations or directly
for others outside their own household.”
APPROACH

• Labor force survey platform
• Broad definition—but no mention of
  “volunteering”
• Short survey module
• Four-week reference period
• Activity focus
• Short intro statement – prompts as fall-back
SECURING VOLUNTEERING’S FUTURE

                                          BARRIERS
                           INF
                                RAS
              POLICY                TR   UCT
                                            U   RE
                   IMPACTS

      ON                 ON                ON
    BENEFI-            VOLUN-            SOCIETY
    CIARIES             TEERS



                                WH

                                VA
          WH
  WH




                                  LU
                   HO CH?


                                   ER
                    MU
             AT




                                     E?
     O?




                     W


                                      E?
               ?
IMPLEMENTATION UNDERWAY IN EUROPE



                       email EVMP@CEV.BE

                       website EVMP.EU

                       subscribe to our BLOG
IMPLEMENTATION


      A joint venture of:




              +
European Volunteering Agencies
             and
 European Statistics Agencies
IMPLEMENTATION ACTIONS

       PUBLISHED & DISSEMINATED MANUAL

ILO Publication / notification of stats agencies
Manual posted for download
Translations: Spanish, French, Italian, Montenegrin,
& Portuguese (in process)
Fact Sheets & FAQs
IMPLEMENTATION ACTIONS

      MOBILIZED VOLUNTEER COMMUNITY
 EVMP website, blog, & email
National Focal Points
Fact Sheets & training materials
10 training events
18 Declarations of Support
Editorials & articles
 > 10 events
(Hungary, Poland, Spain, Italy, France, Bosnia)
IMPLEMENTATION ACTIONS

   CONNECTED TO STATISTICAL AGENCIES
Contacted 22 statistical agencies
Trained 15 national statistical offices
8 Implementation commitments
3 Completed Volunteering reports
(Poland, Hungary, Norway)
IMPLEMENTATION ACTIONS

OFFICIAL RECOGNITION OF ILO MANUAL FROM:

   European Commission
   Council of the European Union
   European Parliament
   European Economic and Social Comm
   DG Employment
   EYV Alliance”
   UN Volunteers “State of the World
    Volunteering Report”
IMPLEMENTATION LAGGING IN L. A.




NEXT STEPS
THE WORK HAS JUST BEGUN

• MOBILIZE volunteer community
• DISSEMINATE Manual, Fact Sheets

• ENGAGE policy circles
• APPROACH statistics agencies

• BUILD ON THE FOUNDATION: broader
  impacts, strengthened infrastructure,
  enabling policy
• ASSEMBLE/DISSEMINATE /DISCUSS data
THE WORK HAS JUST BEGUN


    “What isn’t COUNTED doesn’t COUNT.”
“What can’t be MEASURED can’t be MANAGED.”


        Let’s not lose this
         OPPORTUNITY
CONTACT US!




email:
volunteers@jhu.edu
websites:
volunteermeasurement.org
ccss.jhu.edu
twitter:
@jhuccss

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Lester Salamon - Pare Pense 2012

  • 1. DOES VOLUNTEERING COUNT? CAN WE COUNT VOLUNTEERING? LESTER M. SALAMON Johns Hopkins University Stop and Think Conference Porto Alegre, Brazil | 21 May 2012
  • 2. WHY DOES VOLUNTEERING COUNT? • An enormous “RENEWABLE RESOURCE” for societal problem-solving.
  • 3. VOLUNTEERING’S IMPACT?  ECONOMIC CAPITAL: financial resources  PHYSICAL CAPITAL: equipment, services  HUMAN CAPITAL: skills, attitudes  SOCIAL CAPITAL: SOCIAL RESOURCES/TRUST
  • 4. VOLUNTEERING’S IMPACT? CONOMIC GROWTH DEPENDS ON SOCIAL CAPITAL dam Smith, The Theory of Moral Sentiments: “Hidden hand” of the market depends on the sentiment of “SYMPATHY” rancis Fukuyama: “Trust” the key to prosperity
  • 5. VOLUNTEERING’S IMPACT? Nonprofits foster SOCIAL CAPITAL “Feelings and opinions are recruited, the heart is enlarged, and the human mind is developed, only by the reciprocal influence of [people] upon one another.... and this can only be accomplished by associations.” -Alexis de Tocqueville
  • 6. VOLUNTEERING’S IMPACT? VOLUNTEERING Builds TRUST The ETHOS of Volunteering:  Recognition of a common good  Individual responsibility to common good  Necessity of active personal involvement  Inclusive/trusting world view  Individuals and social context interconnected Source: Reed and Selby, 2003
  • 7. VOLUNTEERING’S IMPACT? VOLUNTEERING ASSOCIATED WITH TRUST views of neighbourhood by whether respondent participated in formal volunteering Source: 2005 Citizenship Survey, U.K.
  • 8. VOLUNTEERING’S IMPACT? VOLUNTEERING ASSOCIATED WITH TRUST social networks by whether respondent participated in voluntary activities Source: 2005 Citizenship Survey, U.K.
  • 9. WHY MEASURE VOLUNTEERING? • An enormous “renewable resource” for societal problem-solving. • Gross lack of reliable data.
  • 10. METHODOLOGICAL CHAOS  Small samples  Impractical “recall period” (1 year)  No info on hours volunteered  Uneven use of prompts  Limited coverage/classification of activities  Divergent definitions  Neglect of direct volunteering
  • 11. METHODOLOGICAL CHAOS Competing realities: UK Volunteer Survey Definition rate National Survey of • Formal volunteering 48% Volunteering UK, 1997 • Informal volunteering 74% European Quality of Life • “volunteering and Survey, 2007 charitable activities” 31% Gallup Worldview • “Organizational volunteering” 29% Survey, 2010 • “Helping strangers” 52% Harmonized European • Organizational work 2% Time Use Survey, 2009 • Informal help to others 10%
  • 12. WHY MEASURE VOLUNTEERING?  “What isn’t COUNTED doesn’t COUNT.”  “What can’t be MEASURED can’t be MANAGED.”
  • 13. SECURING VOLUNTEERING’S FUTURE BARRIERS INF ICY RAS POL TR UCT U RE IMPACTS ON ON ON BENEFI- VOLUN- SOCIETY CIARIES TEERS WH VA WH WH LU HO CH? ER MU AT E? O? W E? ?
  • 14. JOHNS COMPARATIVE NONPROFIT SECTOR COUNTRIES HOPKINS COMPARATIVE NONPROFIT SECTOR PROJECT Denmark The Netherlands Sweden Switzerland Czech Republic Belgium Finland United Kingdom Norway Austria Poland France Italy Romania Germany Canada Slovakia Russia Hungary United States Ireland Spain Japan Mexico Portugal Morocco Turkey Korea Israel Colombia The Philippines Ghana Lebanon India Brazil Egypt Kenya Thailand Pakistan South Africa Tanzania Chile Argentina Uganda Australia New Zealand Peru
  • 15. NONPROFIT WORKFORCE AS A SHARE OF ECONOMICALLY ACTIVE POPULATION, by country Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
  • 16. NONPROFIT WORKFORCE AS A SHARE OF ECONOMICALLY ACTIVE POPULATION, by country Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
  • 17.
  • 18. CONTRIBUTION OF NPIs & SELECTED INDUSTRIES TO GDP, Brazil, 2002 Textiles 0.4% Manufacture- cars, trucks, buses 0.5% Nonprofit sector 2.3% Transportation 2.6% Manufacture & maintenance – 2.8% machines & engines % of Value Added Source: IBGE/National Accounts 2002 (values in basic prices)
  • 19. WHY MEASURE VOLUNTEERING? Volunteer Contribution 7.2% 7.3% NPIs only 6.2% 1.2% 2.0% 4.8% 5.2% 4.9% 5.0% 1.0% 4.7% 4.2% 0.8% 1.0% 1.4% 2.3% 1.3% 6.1% 6.1% 2.3% 5.2% 3.8% 0.4% 4.2% 4.2% 1.3% 3.3% 2.9% 2.6% 1.9% 1.2% Czech France New Japan Mozambique 10 - country Republic Brazil 2002 Australia 1999 Zealand Belgium 2001 2004 2003 United States Canada 2000 average 2004 2002 2004 2003 Source: Nonprofit Organizations in Brazil, Johns Hopkins Center for Civil Society Studies 2010
  • 20. WHY MEASURE VOLUNTEERING? 44 percent of nonprofit workforce in CNP countries Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
  • 21. WHY MEASURE VOLUNTEERING? Volunteer Input as a share of total private philanthropy, Value of Charitable 36 countries volunteering, giving, 68% 32% Source: Salamon et.al., Global Civil Society, Kumarian, 2004.
  • 22. WHY MEASURE VOLUNTEERING? CONTRIBUTION TO GDP, VOLUNTEERS VS. SELECTED INDUSTRIES, CANADA GDP Contribution Billions of Canadian $ $14.1 billion $12.8 billion $6.1 billion Volunteers Motor vehicle Agriculture manufacturing
  • 23. IF VOLUNTEERS WEREAA NATION… IF VOLUNTEERS WERE NATION… “VOLUNTEERLAND”—THE WORLD’S SECOND MOST POPULOUS NATION China 1,023.5 VOLUNTEERLAND 971.0 India 756.5 United States 239.7 Indonesia 162.4 Brazil 127.7 Russian Federation 121.6 Japan 109.4 Bangladesh 101.3 Pakistan 92.8 Millions of people 15 years or older
  • 24. IF VOLUNTEERS WERE A NATION… “VOLUNTEERLAND”—THE WORLD’S 7TH LARGEST ECONOMY United States 12,580 Japan 4,229 Germany 3,329 China 2,303 United Kingdom 2,280 France 1,457 VOLUNTEERLAND 1,348 Canada 1,134 Spain 1,130 Italy 1,097 US$ billions, 2005
  • 25. A COMMON APPROACH WILL… Clarify Scale and role Benchmark progress Permit comparisons Boost visibility and respect Improve infrastructure / management Encourage public policies Stimulate volunteering
  • 26. WHY MEASURE VOLUNTEERING? “The General Assembly calls on member states to… [establish] the economic value of volunteering….” UN Resolution on the Year of the Volunteer, 2001 “A major constraint continues to be a limited availability of specific data on volunteer contributions…” Report of the Secretary General on Implementation of the Year of the Volunteer, July 2005
  • 27. THE UN HANDBOOK ON NONPROFIT INSTITUTIONS
  • 28. KEY REFINEMENTS IN HANDBOOK MEASUREMENT OF NPIS • Satellite account • Volunteer labor
  • 29.
  • 30. DESIGN CRITERIA  Comparability  Feasibility  Cost-effectiveness  Efficiency  Reliability
  • 31. APPROACH • Labor force survey platform • Broad definition—but no mention of “volunteering”
  • 32. DEFINING VOLUNTEERING A BROAD DEFINITION “Unpaid non-compulsory work; that is, time individuals give without pay to activities performed either through organizations or directly for others outside their own household.”
  • 33. APPROACH • Labor force survey platform • Broad definition—but no mention of “volunteering” • Short survey module • Four-week reference period • Activity focus • Short intro statement – prompts as fall-back
  • 34. SECURING VOLUNTEERING’S FUTURE BARRIERS INF RAS POLICY TR UCT U RE IMPACTS ON ON ON BENEFI- VOLUN- SOCIETY CIARIES TEERS WH VA WH WH LU HO CH? ER MU AT E? O? W E? ?
  • 35. IMPLEMENTATION UNDERWAY IN EUROPE email EVMP@CEV.BE website EVMP.EU subscribe to our BLOG
  • 36. IMPLEMENTATION A joint venture of: + European Volunteering Agencies and European Statistics Agencies
  • 37. IMPLEMENTATION ACTIONS PUBLISHED & DISSEMINATED MANUAL ILO Publication / notification of stats agencies Manual posted for download Translations: Spanish, French, Italian, Montenegrin, & Portuguese (in process) Fact Sheets & FAQs
  • 38. IMPLEMENTATION ACTIONS MOBILIZED VOLUNTEER COMMUNITY  EVMP website, blog, & email National Focal Points Fact Sheets & training materials 10 training events 18 Declarations of Support Editorials & articles  > 10 events (Hungary, Poland, Spain, Italy, France, Bosnia)
  • 39. IMPLEMENTATION ACTIONS CONNECTED TO STATISTICAL AGENCIES Contacted 22 statistical agencies Trained 15 national statistical offices 8 Implementation commitments 3 Completed Volunteering reports (Poland, Hungary, Norway)
  • 40. IMPLEMENTATION ACTIONS OFFICIAL RECOGNITION OF ILO MANUAL FROM: European Commission Council of the European Union European Parliament European Economic and Social Comm DG Employment EYV Alliance” UN Volunteers “State of the World Volunteering Report”
  • 41. IMPLEMENTATION LAGGING IN L. A. NEXT STEPS
  • 42.
  • 43. THE WORK HAS JUST BEGUN • MOBILIZE volunteer community • DISSEMINATE Manual, Fact Sheets • ENGAGE policy circles • APPROACH statistics agencies • BUILD ON THE FOUNDATION: broader impacts, strengthened infrastructure, enabling policy • ASSEMBLE/DISSEMINATE /DISCUSS data
  • 44. THE WORK HAS JUST BEGUN “What isn’t COUNTED doesn’t COUNT.” “What can’t be MEASURED can’t be MANAGED.” Let’s not lose this OPPORTUNITY