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gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Expert influence™
                                                                   Pamela Gilchrist
                                                                   Chief Strategist l CEO
                                                                     Gilchrist Group
                                                                      @pamgilchrist
                                                                       # NSAOHIO




gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
What We Will Cover…
Public Relations
2.        Build & leverage brand awareness
3.        Develop key messages & supporting content
4.        Understand the elements of a great media kit
5.        Develop your “Content Strategy” & “Ed Cal”
6.        Identify tools and communications channels to
          grow your brand
7.        Identify opportunities/tools for generating publicity
8.        Learn why your website and online presence are
          key ingredients for success

                        Expert influence™
gilchristgroup.com         © 2012 Pamela Gilchrist All Rights Reserved
Expert influence™
                       THREE PILLARS
                       Thought Leadership
                         Media Relations
                        Online Presence




gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
How To Become An
                     Expert With Influence
• Develop Your “Why”                               • Be Vertically Famous
• What Authority                                   • Get Published
• Plan Your Message                                • Step Up To
• Get Spokesperson                                   Leadership
  Coaching                                         • Build Your Reputation
• Integrate With                                   • Be Quotable
  Business Objectives                              • Be Strategic
• Take A Stand                                     • Be Controversial
                        Work With A Team Of Experts
gilchristgroup.com          © 2012 Pamela Gilchrist All Rights Reserved
Build Your Expert Brand

                     •   Tell stories
                     •   Be the expert (an earned right)
                     •   Market your expertise
                     •   Leverage expertise
                     •   Influence others
                     •   Develop trusted relationships


gilchristgroup.com              © 2012 Pamela Gilchrist All Rights Reserved
Influential Experts
    Exhibit The Following Characteristics
                     1. Likeable
                     2. Believable/Credible
                     3. Trustworthy
                     4. Subject Matter Expert
                     5. Entertaining/Interesting
                     6. Achieved “Message
                        Mission”

gilchristgroup.com            © 2012 Pamela Gilchrist All Rights Reserved
Caution
Thought Leadership Is “Earned” not ordained.
• “Trust is built on reputation and reputation is
  generally NOT built on advertising or looking
  smart.” -- Elise Bauer

• “Thought leadership is not
  what you say or write.
  It is a way of being.”
  -- Brian Carroll                                        Power Of Intention



gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Pam’s Tips
•     Develop Your “Why”
•     What Authority
•     Plan Your Message
•     Get Coaching
•     Integrate With Business Objectives
•     Take A Stand


gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Pam’s Tips
      •     Be Vertically Famous
      •     Get Published
      •     Step Up To Leadership
      •     Build Your Reputation
      •     Be Quotable
      •     Be Strategic
            Work With A Team
            Of Experts
gilchristgroup.com     © 2012 Pamela Gilchrist All Rights Reserved
For Best Results:
                     Influence | Engage
                ExpertInfluence™
•     Build Awareness
•     Build Understanding
•     Build Relationships
•     Build Credibility
•     Build Loyalty
•     Build Sales

gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Get A Go-To-Market Strategy




gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Integrated
                     Communications
                 Move Consistent Messages Across
                   Multiple Channels & Platforms

  •     Public Relations            •Community                          •Online Strategy
  •     Media Relations             •Employees                          •SEO
  •     Trade Shows                 •Sustainability                     •SEM
  •     Analysts                    •Case Studies                       •Blogs
  •     Thought Leadership          •White Papers                       •Blog comments
  •     Expert Spokespeople         •Podcasts                           •Cross-links
  •     Training                    •Webinars



gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
A Little Planning

• What is your purpose?
• What is your goal?
• Who do you want to reach
• Why do you want to communicate
  with them?
• Are you willing to listen?


gilchristgroup.com     © 2012 Pamela Gilchrist All Rights Reserved
Planning Cont.
• What do you have to say that matters?
• How will it benefit others?
        (It’s sharing, not selling!)
• How does it fit into your overall
  communications plan?
• How will you implement/manage
• Define your editorial boundaries



gilchristgroup.com             © 2012 Pamela Gilchrist All Rights Reserved
INTEGRATE YOUR
  MARKETING STRATEGY




gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Branded PR
• Use your personal brand
• Be consistent across all channels
• Use logos, photos, taglines




gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Build Brand Awareness
           5 Steps To Build Brand Awareness
2. W-O-M

3. Live Networking

4. Social Media/Social Networking

5. Speaking Engagements

6. Published Articles
gilchristgroup.com         © 2012 Pamela Gilchrist All Rights Reserved
Build Brand Awareness

•   Crowd sourcing
•   Business announcements
•   Share expertise
•   Link, link, link
•   Promote upcoming speeches/events



gilchristgroup.com         © 2012 Pamela Gilchrist All Rights Reserved
Online Presence




gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Live Search
• Every Tweet, Every Post, Every Link,
  Every Breath You Take…

                                                             IS



gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Online Strategy
•     Additive -- Not Substitution
•     Offers Vital New Channels (CGC)
•     Allows Show & Tell
•     Multiple Data Points To Complete Puzzle
•     Allows Control Over Framing
•     SEO/SEM Raises Awareness
•     Social Media Newsrooms
•     Enhanced/Tagged News Releases

gilchristgroup.com     © 2012 Pamela Gilchrist All Rights Reserved
Social Media

      Top 7 Social Media Tools
2.        Dynamic Website/Blog
3.        User Generated Content
4.        Links & Back Links
5.        You Tube
6.        LinkedIn
7.        Facebook
8.        Twitter
gilchristgroup.com    © 2012 Pamela Gilchrist All Rights Reserved
More Outlets To Tell Your Story
1.        Podcast
2.        Push-Email
3.        Radio
4.        TV
5.        Newsletters




gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
http://www.youtube.com/watch?v=mt0nMju0VPQ&feature=fvwrel




gilchristgroup.com    © 2012 Pamela Gilchrist All Rights Reserved
Content Strategy




gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Where To Start: Big Picture

Make It Part Of Your Go-To-Market Strategy




gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
Content Economy
•     Be Relevant                              • 80/20 or 50/50
•     Be Thoughtful                            • Be Linkable
•     Be On Point
•     Be Useful
•     Be Informational
•     Be Consistent
•     Be Friendly



gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Keywords

                         Conversation Boundaries
                                  Content Outlines

                            Go To Market Strategy
                            Content Development
                     Speeches, Webinars, Articles, Books
                         Podcasts, Ebooks, Publicity
                                Blog Posts
                           Relevant Conversations
                                 Links, Back Links
                                        Tweets


gilchristgroup.com       © 2012 Pamela Gilchrist All Rights Reserved
Where To Start: Big Picture

•     Support Your Brand Position
•     Be True To Your Topics
•     Keywords
•     Conversation Boundaries




gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
Where To Start: Development

•     Speeches
•     Webinars
•     Articles
•     Books




gilchristgroup.com       © 2012 Pamela Gilchrist All Rights Reserved
Content Strategy:

• Podcasts                                  • Relevant Convos
                                            • Links
• Ebooks
                                            • Back Links
• Blog Posts
                                            • Tweets
• Publicity




gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
http://pitch.pe/77928




http://www.pitchengine.com/account-center.php?id=2498




 gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Myths & Realities
•         Myth: It’s Easy
•         Myth: It’s Cheap
•         Myth: All I need are sound bites

•         Reality: Tough work, real planning, devil in the details
•         Reality: Ongoing campaign needs support
•         Reality: Relevant, substantive content is king




gilchristgroup.com         © 2012 Pamela Gilchrist All Rights Reserved
Media Kit
                 •   Bio
                 •   Fact Sheet
                 •   News Release
                 •   Promo Photos
                 •   Visuals
                 •   Samples
                 •   Relevant Links To Current Events
                 •   B-Roll/Video
gilchristgroup.com          © 2012 Pamela Gilchrist All Rights Reserved
Expert influence™
                               EXAMPLES




gilchristgroup.com       © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Links To TV Clips
                     http://www.news10.net/video/player.asp?filename=http://www.sacandco.net/clips/april2009/parenting_hu

                     http://abclocal.go.com/kgo/story?section
                     =view_from_the_bay/parenting_babies&id=6749246




gilchristgroup.com                    © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Earning The Right – My Story
•      20+ years telling other people's stories
       Magazine editor
       Speaker-Link™ program
•      Book dev/ghost writer/
       publishing advisor
•      Book launch expert (Self-pub. authors)
•      Exec. media trainer/Fortune 500s
                                              •                 (Fail Forward Fast)
•      Exec. speech writer/platform coach
                                              •                 Training Investment: 5+ Yrs
•      Subject matter expert developer                          Writing/Speaking conferences
•      Feature story writer                   •                 Book proposal training
•      Pam’s “Chicken Soup” fluke             •                 9/10 royalty house acquisition
•      Pam’s 5 year plan                                        editors accepted pitch/book
       (And how the dream stalled out)                          proposal
                                              •                 Choosing a brand platform


    gilchristgroup.com         © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
Secret Revealed




gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Pam’s Tips

            Top Five Strategies To Remember

2.        Relevant content is king
3.        Add value
4.        Be authentic/consistent
5.        Communicate early and often
6.        Build relationships, not sales




gilchristgroup.com        © 2012 Pamela Gilchrist All Rights Reserved
Marketing | PR Reminders
•     Be relevant                              • The customer is in control
•     Be professional                          • Focus on interaction, not
                                                 the transaction
•     Be ethical
                                               • Content is king
•     Be authentic
                                               • Devote appropriate
•     Focus on a niche                           resources
•     Provide edutainment                      • Combine with traditional
•     Use social intelligence                    resources
                                               • Integration is key




gilchristgroup.com      © 2012 Pamela Gilchrist All Rights Reserved
Any Questions?




gilchristgroup.com     © 2012 Pamela Gilchrist All Rights Reserved
Continue The Conversation
 Pamela Gilchrist, MA, APR, CPT
   Chief Strategist, Gilchrist Group
    Strategist | Speaker | Author
          859-431-9090
          @pamgilchrist
    info@gilchristgroup.com




Connect With Pam At: http://www.gilchristgroup.com
http://www.linkedin.com/in/pamelagilchrist.com
http://www.twitter.com/pamgilchrist
http://www.youtube.com/pamgilchrist



gilchristgroup.com             © 2012 Pamela Gilchrist All Rights Reserved
Pamela Gilchrist
                                                                   Chief Strategist l CEO
                                                                     Gilchrist Group
                                                                      @pamgilchrist
                                                                       # NSAOHIO



gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved
gilchristgroup.com   © 2012 Pamela Gilchrist All Rights Reserved

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Branding & PR Expert Insight For Authors And Speakers

  • 1. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 2. Expert influence™ Pamela Gilchrist Chief Strategist l CEO Gilchrist Group @pamgilchrist # NSAOHIO gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 3. What We Will Cover… Public Relations 2. Build & leverage brand awareness 3. Develop key messages & supporting content 4. Understand the elements of a great media kit 5. Develop your “Content Strategy” & “Ed Cal” 6. Identify tools and communications channels to grow your brand 7. Identify opportunities/tools for generating publicity 8. Learn why your website and online presence are key ingredients for success Expert influence™ gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 4. Expert influence™ THREE PILLARS Thought Leadership Media Relations Online Presence gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 5. How To Become An Expert With Influence • Develop Your “Why” • Be Vertically Famous • What Authority • Get Published • Plan Your Message • Step Up To • Get Spokesperson Leadership Coaching • Build Your Reputation • Integrate With • Be Quotable Business Objectives • Be Strategic • Take A Stand • Be Controversial Work With A Team Of Experts gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 6. Build Your Expert Brand • Tell stories • Be the expert (an earned right) • Market your expertise • Leverage expertise • Influence others • Develop trusted relationships gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 7. Influential Experts Exhibit The Following Characteristics 1. Likeable 2. Believable/Credible 3. Trustworthy 4. Subject Matter Expert 5. Entertaining/Interesting 6. Achieved “Message Mission” gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 8. Caution Thought Leadership Is “Earned” not ordained. • “Trust is built on reputation and reputation is generally NOT built on advertising or looking smart.” -- Elise Bauer • “Thought leadership is not what you say or write. It is a way of being.” -- Brian Carroll Power Of Intention gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 9. Pam’s Tips • Develop Your “Why” • What Authority • Plan Your Message • Get Coaching • Integrate With Business Objectives • Take A Stand gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 10. Pam’s Tips • Be Vertically Famous • Get Published • Step Up To Leadership • Build Your Reputation • Be Quotable • Be Strategic Work With A Team Of Experts gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 11. For Best Results: Influence | Engage ExpertInfluence™ • Build Awareness • Build Understanding • Build Relationships • Build Credibility • Build Loyalty • Build Sales gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 12. Get A Go-To-Market Strategy gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 13. Integrated Communications Move Consistent Messages Across Multiple Channels & Platforms • Public Relations •Community •Online Strategy • Media Relations •Employees •SEO • Trade Shows •Sustainability •SEM • Analysts •Case Studies •Blogs • Thought Leadership •White Papers •Blog comments • Expert Spokespeople •Podcasts •Cross-links • Training •Webinars gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 14. A Little Planning • What is your purpose? • What is your goal? • Who do you want to reach • Why do you want to communicate with them? • Are you willing to listen? gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 15. Planning Cont. • What do you have to say that matters? • How will it benefit others? (It’s sharing, not selling!) • How does it fit into your overall communications plan? • How will you implement/manage • Define your editorial boundaries gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 16. INTEGRATE YOUR MARKETING STRATEGY gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 17. Branded PR • Use your personal brand • Be consistent across all channels • Use logos, photos, taglines gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 18. Build Brand Awareness 5 Steps To Build Brand Awareness 2. W-O-M 3. Live Networking 4. Social Media/Social Networking 5. Speaking Engagements 6. Published Articles gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 19. Build Brand Awareness • Crowd sourcing • Business announcements • Share expertise • Link, link, link • Promote upcoming speeches/events gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 20. Online Presence gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 21. Live Search • Every Tweet, Every Post, Every Link, Every Breath You Take… IS gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 22. Online Strategy • Additive -- Not Substitution • Offers Vital New Channels (CGC) • Allows Show & Tell • Multiple Data Points To Complete Puzzle • Allows Control Over Framing • SEO/SEM Raises Awareness • Social Media Newsrooms • Enhanced/Tagged News Releases gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 23. Social Media Top 7 Social Media Tools 2. Dynamic Website/Blog 3. User Generated Content 4. Links & Back Links 5. You Tube 6. LinkedIn 7. Facebook 8. Twitter gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 24. More Outlets To Tell Your Story 1. Podcast 2. Push-Email 3. Radio 4. TV 5. Newsletters gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 26. Content Strategy gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 27. Where To Start: Big Picture Make It Part Of Your Go-To-Market Strategy gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 28. Content Economy • Be Relevant • 80/20 or 50/50 • Be Thoughtful • Be Linkable • Be On Point • Be Useful • Be Informational • Be Consistent • Be Friendly gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 29. Keywords Conversation Boundaries Content Outlines Go To Market Strategy Content Development Speeches, Webinars, Articles, Books Podcasts, Ebooks, Publicity Blog Posts Relevant Conversations Links, Back Links Tweets gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 30. Where To Start: Big Picture • Support Your Brand Position • Be True To Your Topics • Keywords • Conversation Boundaries gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 31. Where To Start: Development • Speeches • Webinars • Articles • Books gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 32. Content Strategy: • Podcasts • Relevant Convos • Links • Ebooks • Back Links • Blog Posts • Tweets • Publicity gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 33. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 34. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 35. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 37. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 38. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 39. Myths & Realities • Myth: It’s Easy • Myth: It’s Cheap • Myth: All I need are sound bites • Reality: Tough work, real planning, devil in the details • Reality: Ongoing campaign needs support • Reality: Relevant, substantive content is king gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 40. Media Kit • Bio • Fact Sheet • News Release • Promo Photos • Visuals • Samples • Relevant Links To Current Events • B-Roll/Video gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 41. Expert influence™ EXAMPLES gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 42. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 43. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 44. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 45. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 46. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 47. Links To TV Clips http://www.news10.net/video/player.asp?filename=http://www.sacandco.net/clips/april2009/parenting_hu http://abclocal.go.com/kgo/story?section =view_from_the_bay/parenting_babies&id=6749246 gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 48. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 49. Earning The Right – My Story • 20+ years telling other people's stories Magazine editor Speaker-Link™ program • Book dev/ghost writer/ publishing advisor • Book launch expert (Self-pub. authors) • Exec. media trainer/Fortune 500s • (Fail Forward Fast) • Exec. speech writer/platform coach • Training Investment: 5+ Yrs • Subject matter expert developer Writing/Speaking conferences • Feature story writer • Book proposal training • Pam’s “Chicken Soup” fluke • 9/10 royalty house acquisition • Pam’s 5 year plan editors accepted pitch/book (And how the dream stalled out) proposal • Choosing a brand platform gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 50. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 51. Secret Revealed gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 52. Pam’s Tips Top Five Strategies To Remember 2. Relevant content is king 3. Add value 4. Be authentic/consistent 5. Communicate early and often 6. Build relationships, not sales gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 53. Marketing | PR Reminders • Be relevant • The customer is in control • Be professional • Focus on interaction, not the transaction • Be ethical • Content is king • Be authentic • Devote appropriate • Focus on a niche resources • Provide edutainment • Combine with traditional • Use social intelligence resources • Integration is key gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 54. Any Questions? gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 55. Continue The Conversation Pamela Gilchrist, MA, APR, CPT Chief Strategist, Gilchrist Group Strategist | Speaker | Author 859-431-9090 @pamgilchrist info@gilchristgroup.com Connect With Pam At: http://www.gilchristgroup.com http://www.linkedin.com/in/pamelagilchrist.com http://www.twitter.com/pamgilchrist http://www.youtube.com/pamgilchrist gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 56. Pamela Gilchrist Chief Strategist l CEO Gilchrist Group @pamgilchrist # NSAOHIO gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved
  • 57. gilchristgroup.com © 2012 Pamela Gilchrist All Rights Reserved