O slideshow foi denunciado.
“This slide format serves to call attention to a quote from    a prominent customer, executive, or thought leader in    re...
SOA Governance Framework            Gregor Raýman (gregor.rayman@oracle.com)2           A&C Fusion Middleware Specialist  ...
What is Governance          Various Aspects of Governance“Law” - the set of processes                                     ...
Governance Hierarchy                                                                     Corporate Governance             ...
Governance Hierarchy                                                                           IT Governance              ...
Governance Hierarchy                                                             Enterprise Architecture Governance       ...
Unified Governance Framework    Must Cater for All Technology Strategies                                                  ...
Relationships of Governance Disciplines    Extends, Supports, Aligns                                                 Corpo...
Unified Governance Reference Model                                                                          Vitality Gover...
Unified Governance Continuous Improvement       Loop                           Plan & Define                              ...
SOA Governance Definition     An agile and efficient decision and accountability framework to     effectively direct and a...
SOA Challenges      The Technology is Seldom the Challenge     Governance Challenge                                       ...
Common Barriers to SOA Success     Sample SOA Challenges     • Lack of tools and infrastructure• Charge-Back Models       ...
The Need for SOA Governance• SOA Involves Many Boundaries                                      • Risk Reduction  • Service...
One Size Does Not Fit All          SOA Maturity Influences SOA Governance Requirements          “It is an overkill to appl...
No Single Governance Model     Every Organization has to Define/Refine their Own Model     • What decisions need to made f...
Integrate and Extend                   SOA Governance of Industry Standard Frameworks                                     ...
SOA Governance Benefits and Goals                                                                     Improve        Link ...
SOA Governance Model Must Support     • Visibility                                                    • Change Management ...
Applying SOA to the ITSO Unified Governance     Model                                                                     ...
Applying SOA to the ITSO Unified Governance     Model                                                                     ...
SOA Vitality Governance                                                                      SOA Vitality Governance      ...
SOA Vitality Governance                                                                      SOA Vitality Governance      ...
SOA Portfolio Governance                                                     SOA Portfolio Governance                     ...
SOA Portfolio Governance                                                                 SOA Portfolio Governance         ...
SOA Lifecycle Governance     Service Lifecycle Governance     • Governs both design time and runtime     • Guides through ...
SOA Lifecycle Governance     Solution Lifecycle Governance     • Approve SOA Solution requirements             • Harvest O...
SOA Organization Governance     Mandate AND Authority     • Viable and pragmatic – not                                 Pur...
SOA Center Of Excellence     “SOA COE is an continuously evolving entity that addresses an     organizations SOA challenge...
Define / Refine SOA COE Model     • Identify Challenges & Risks     • Define Processes & Policies            –      Govern...
Empowered Structures                                                                                   SOA COE            ...
Service Engineering Structures     Adjust to your SOA Maturity, Evolve                             Optimized              ...
Service Engineering Structures                                                             SOA COE                        ...
SOA COE     Service Engineering Structures                                                                            Serv...
SOA COE     Service Engineering Structures                                                       Service                  ...
SOA COE     Service Engineering Structures                                                            Service             ...
SOA Organizational Governance     How to Gain Acceptance and Embracement     • Education & Training           – To build s...
SOA Organizational Governance     How to Gain Acceptance and Embracement (3E Models) Encouragement                        ...
Applying SOA to the ITSO Unified Governance                     Continuous Improvement Loop             Understand        ...
SOA Capabilities Assessment              Oracle SOA Capabilities Model                                                    ...
Governance & Organization Capabilities     Example Of Assessment41   Copyright © 2012, Oracle and/or its affiliates. All r...
Summary                                   Enterprise ITSO Governance requires more than the services           10         ...
Summary                5                  ITSO Governance requires process, people and technology                         ...
Q&A44   Copyright © 2012, Oracle and/or its affiliates. All rights     reserved.
“This slide format serves to call attention to a quote from    a prominent customer, executive, or thought leader in    re...
46   Copyright © 2012, Oracle and/or its affiliates. All rights     reserved.
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Partner Webcast: Oracle SOA Governance - 4 October 2012

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In this webcast you will hear about the key factors needed to establish successful SOA governance both from organizational as well as from technical point of view.
Find out more at
https://blogs.oracle.com/imc/entry/partner_webcast_oracle_soa_governance

Publicada em: Tecnologia
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Partner Webcast: Oracle SOA Governance - 4 October 2012

  1. 1. “This slide format serves to call attention to a quote from a prominent customer, executive, or thought leader in regards to a particular topic.” Name Title, Company Name CUSTOMER LOGOblogs.oracle.com/IMC 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  2. 2. SOA Governance Framework Gregor Raýman (gregor.rayman@oracle.com)2 A&C Fusion Middleware Specialist Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  3. 3. What is Governance Various Aspects of Governance“Law” - the set of processes “Government” - specifiesand policies, that affect the way the distribution of rights andstakeholders are directed, Decision responsibilities among different Definitionadministered or controlled Making stakeholders, and defines the rules and procedures for making decisions“Police” - establishes & “Administration” -administers policies in an harvesting and management of key Asset assets owned by an organization inenvironment to influence and Compliance order to promote and enforce theirenforce actions & behavior that Management use for maximum business benefitalign with business needs 3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  4. 4. Governance Hierarchy Corporate Governance Driven By Regulatory Requirements The board works with senior management team to implement governance principles and policies that ensure effectiveness of organizational processes • Financial • Sarbanes-Oxley • Physical • HIPAA • Intellectual Property • Expense Approvals • Employee • Relationships • IT4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  5. 5. Governance Hierarchy IT Governance Cannot be solved by technology alone IT Governance processes govern decision making around investment decisions, client relationships, project management and other important IT operational areas • IT is aligned with the business appropriately • IT enables the business and maximizes benefits • Every corporation has some • IT resources are used form of formal and/or informal IT responsibly governance • IT risks are managed5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  6. 6. Governance Hierarchy Enterprise Architecture Governance Cannot be solved by technology alone The practice and orientation by which enterprise architectures and other architectures are managed and controlled at an enterprise-wide level • Controls over the creation and • A system to ensure compliance with monitoring of all architectural internal and external standards and components and activities, to ensure regulatory obligations the effective introduction, • Architecture Design implementation, and evolution of architectures within the organization6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  7. 7. Unified Governance Framework Must Cater for All Technology Strategies ITSO Unified Governance Framework An agile, efficient decision and accountability framework to effectively direct and assist in realizing the benefits of ITSO, while encouraging a cultural evolution in how an organization delivers value to enterprise • Focusing on ETS & ORA assets such as • Risk mitigation strategy the lifecycles of services, process, data • Process that is influenced through portfolios, policies, practices, metadata organizational behavior and and composite applications establishment of structured processes. • Managing assets in compliance with a • Requires technology to automate company’s standards, policies and governance as much as possible to strategies enable speedy decisions and actions7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  8. 8. Relationships of Governance Disciplines Extends, Supports, Aligns Corporate Governance Supports Supports Aligns IT Governance EA Governance Extends Influences Extends ITSO Unified Governance Framework Open Group Governance Relationships: “SOA E2.0 Governance Governance should be viewed as the application of BPM Governance Corporate Governance, IT Governance and EA Governance to Service Oriented Architecture. In effect, SOA Governance SOA Governance extends IT and EA Governance Data Governance ensuring that the benefits that SOA extols are met. This requires governing not only the execution aspects of Cloud Computing Governance SOA but also the strategic planning activities”8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  9. 9. Unified Governance Reference Model Vitality Governance Active Leadership, Alignment & Strategic Planning Asset Portfolio Lifecycle Governance Governance (Design Time, Operational Time) Processes, Policies, Tools and Governance Infrastructure Organizational Governance9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  10. 10. Unified Governance Continuous Improvement Loop Plan & Define Deploy & Execute Strategy & Planning Define/Refine ITSO unified Execute current iteration of Governance Model including ITSO Unified Governance policies, quality gates, Roadmap by Execution supporting tools and deploying/updating associated ITSO Unified infrastructure Governance governance processes, Continuous organization and technology Improvement Loop Manage & Monitor Analyze & Evaluate Manage and enforce policies, Analyze metrics and check while monitoring and ensuring results versus expectations. quality levels. Surface metrics Evaluate effectiveness and and analytics for decision vitality needs. support..10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  11. 11. SOA Governance Definition An agile and efficient decision and accountability framework to effectively direct and assist in realizing the benefits of SOA, while encouraging a cultural evolution in how an organization delivers SOA to the enterprise11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  12. 12. SOA Challenges The Technology is Seldom the Challenge Governance Challenge Enterprise- wide SOA Departmental Adoption Service Reuse Pilot SOA Project Complexity12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  13. 13. Common Barriers to SOA Success Sample SOA Challenges • Lack of tools and infrastructure• Charge-Back Models • Lack of appropriate operational processes • Standards proliferation • Lack of appropriate service • Standards Compliance engineering approach • Lack of skills and experience • Business/IT Relationship • Maturity of Web Services • Hype versus Reality Standards • Track & Communicate • Multiple Silo-ed SOA’s • Service Sprawl Progress • Lack of Best Practices • Registry Sprawl • Policy Enforcement • Organization Friction (Automated, Manual) • SOA Portfolio Management • Confusing priorities • Fragile SOA Implementation • “Right-Click Architecture” • Enterprise vs LOB Decisions • Culture Change • Lack of SOA Roadmap • Change Management • Funding13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  14. 14. The Need for SOA Governance• SOA Involves Many Boundaries • Risk Reduction • Services can be distributed in nature • Control dependencies, manage the impact of • Compliance and reuse are not automatic change, enforce policies, manage SLAs• Larger Cross LOB Projects • Value and Cost Savings • Cross-organization involvement in service • Ensure that project investments yield engineering business value while promoting • New set of skills, experience, and tools are consolidation, standardization, and reuse required • Alignment• Increasing SOA Assets • Keep SOA aligned with the business and • Visibility & Dependency are key architecture policies • Services, Policies, Schema, Reference • IT Agility Architecture, SOA Strategy, Roadmap, • Rapid decision making and solution delivery Standards, Best Practices by increasing visibility. 14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  15. 15. One Size Does Not Fit All SOA Maturity Influences SOA Governance Requirements “It is an overkill to apply formal discipline and governance to small SOAs (consisting of 50 or fewer services).” Where is your enterprise? “Lack of working governance mechanisms in medium to large (more than 50 services) post-pilot SOA projects will be the most common reason for projectSource: Gartner failure“ 15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  16. 16. No Single Governance Model Every Organization has to Define/Refine their Own Model • What decisions need to made for your organization • How will these SOA Governance decisions be to have effective SOA Governance? made and monitored? • Who should make these SOA Governance • What Structures, Process, Communication, decisions? Tools should be deployed16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  17. 17. Integrate and Extend SOA Governance of Industry Standard Frameworks IntegrateExecution Depth Extend SOA Governance TOGAF ITIL COBIT IT Operations IT Management IT Strategy Enterprise Topic Coverage Architecture 17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  18. 18. SOA Governance Benefits and Goals Improve Link Vision and Effectively Decision Strategy Manage Change Making Foster Track SOA Enable Control Enterprise-wide Investments Collaboration and Returns18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  19. 19. SOA Governance Model Must Support • Visibility • Change Management Understand what assets are (not)available Reduce risk by understanding impact of Identify types of assets, relationships, and portfolio change taxonomies that existing and future assets can be Notification of pending change by understanding asset applied against. technical and organizational dependencies and • Vitality relationships. Keep portfolios fresh and current • Demonstrate Value Auto harvesting of assets and updating of portfolios as Measure value and progress much as possible to reduce manual overhead and Track progress of program and determine value of costs. Services. • Lifecycle Management • Close The Loop Consistent management of assets Better understand assets Repeatable and standardized processes applied Definition, Collection, and Comprehension of design- against assets throughout their lifecycle with time and run-time metrics to understanding if assets supporting tools, roles and responsibilities. are performing as expected. • Consumption Deliver on the promise of SOA investment Standardized process and policies to enable reuse.19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  20. 20. Applying SOA to the ITSO Unified Governance Model Vitality Governance Active Leadership, Alignment & Strategic Planning Asset Portfolio Lifecycle Governance Governance (Design Time, Operational Time) Processes, Policies, Tools and Governance Infrastructure Organizational Governance20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  21. 21. Applying SOA to the ITSO Unified Governance Model SOA Vitality Governance SOA Reference SOA Strategy SOA Metrics & SOA Investment SOA Architecture & Best Practices & Roadmap Standards Scorecards Model Infrastructure Active Leadership, Alignment & Strategic Planning SOA Portfolio Governance Service Lifecycle Management Solution Lifecycle Management Categorization & Communication Services Solutions Analysis, Identification, Roadmap & Sourcing Service Service Solution Solution Business Alignment, Investment & Metrics Development LC Operations LC Development LC Operations LC Processes, Policies, Tools and Governance Infrastructure SOA Organization Governance Evangelism & Other Empowered Roles & Communication Education & Change Organization Structures Responsibilities & Collaboration Training Plans Management Capabilities21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  22. 22. SOA Vitality Governance SOA Vitality Governance SOA Reference SOA Strategy SOA Metrics & SOA Investment SOA Architecture & Best Practices & Roadmap Standards Scorecards Model Infrastructure Deploy & Execute Plan & Define SOA Governance Continuous Improvement Analyze & Evaluate Manage & Monitor22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  23. 23. SOA Vitality Governance SOA Vitality Governance SOA Reference SOA Strategy SOA Metrics & SOA Investment SOA Architecture & Best Practices & Roadmap Standards Scorecards Model Infrastructure • Purpose • Improvement Triggers – All SOA Assets must be – Strategic Changes (IT, SOA, routinely reviewed, to stay Business) current, accurate, relevant – Operational Exceptions • Timing – Technological – Periodic, different periods per • Standards and Requirements asset type + improvement • Maturity triggers • Technology Availability23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  24. 24. SOA Portfolio Governance SOA Portfolio Governance Categorization & Communication Enable Informed SOA Decisions Analysis, Identification, Roadmap & Sourcing • Metadata Management of all types Business Alignment, Investment & Metrics of assets (processes, services, patterns, frameworks, applications, components) • Governance must monitor • Mapping of relationships between and regulate software assets and the SOA, and the SOA to business objectives • Identification & Categorization • Visibility and transparency into • Evaluation & Approval services and related artifacts  needed for project planning, impact • Prioritization & Roadmap analysis, investment decisions, ... • Funding & Charge-Backs • Tools and metrics to asses compliance with policies and SOA • Sourcing & Ownership ROI24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  25. 25. SOA Portfolio Governance SOA Portfolio Governance Categorization & Communication Enable Informed SOA Decisions Analysis, Identification, Roadmap & Sourcing Business Alignment, Investment & Metrics Project Requirements • Guided by business and project requirements Service Analysis Enterprise • Capture & categorize requirements SOA Requirements holistically – enterprise business Requirements Functional requirements repository Prescribed Model Service Reuse • Plan portfolio requirements Service Identification / – Define taxonomy Service Discovery Candidates – Inventory existing assets – Discover services in production Service Release Planning Release Plan – Manage assets and dependencies – Define target service/solution portfolio25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  26. 26. SOA Lifecycle Governance Service Lifecycle Governance • Governs both design time and runtime • Guides through formalizing control points for monitoring and policy enforcement. E. g: – Consistency of service delivery and compliance – Standards, and guidelines to promote interoperability, re-use, and agility. – Services are published and categorized – Services are discoverable and reused – Multiple versions of Services are managed in a standardized manner.26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  27. 27. SOA Lifecycle Governance Solution Lifecycle Governance • Approve SOA Solution requirements • Harvest Opportunities • Approve Solution model • Architecture Alignment • Check for existing assets or services to reuse or extend • Analyze impact of dependencies • Service Usage Plan • Request Access • Approve Solution Implementation27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  28. 28. SOA Organization Governance Mandate AND Authority • Viable and pragmatic – not Purpose just management boards • Assistance in building, supporting and governing enterprise SOA initiatives. • Funding Models are essential • Existing and New Structures can form • Leverage existing SOA knowledge and enablement organizational structures centers - EA, PMO, ICC • Empowerment • Build skills for enablement and support project delivery teams • Names not important – • Even though not mandatory, SOA COEs Important are roles, manage risks around enabling responsibilities, areas of focus enterprise SOA.28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  29. 29. SOA Center Of Excellence “SOA COE is an continuously evolving entity that addresses an organizations SOA challenges through a standardized set of well- defined best practices, technologies, methods, and processes, while supporting solution teams with knowledgeable resources. This leads to reduced risk, better manageability and economies of scale….”29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  30. 30. Define / Refine SOA COE Model • Identify Challenges & Risks • Define Processes & Policies – Governing Processes – Governed SOA Processes & Quality Gates • Define Roles & Responsibilities – COE Role - Advisory, Enablement, Enforcement – COE Longevity - Permanent, Transitional – COE Structure - Centralized, Federated • Define KPI’s – Governance Metrics – COE Effectiveness Metrics – Define Dashboard • Define Enabling Technology – Repository, Portal, Policy Enforcement • Define Change Management Plan – Transition Roadmap – Communication / Education Plan30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  31. 31. Empowered Structures SOA COE Service Advisory Strategy Execution Council SOA Steering Board Reference Architecture Authority SOA Steering Software Service Board Factory Engineering SOA Skills & Resource Base Standards Committee Methodologist Enterprise Enterprise Enterprise Data Integration Security Architect Architect Architect Executive Adjudicates architectural priorities and issues Sponsorship Service Eng. Enterprise Modeling for Service Architectures Service VP Delivery Librarian Project SOA Enablement Team SOA Project Set business priority Architect CTO Team Team Team Service Engineering Framework Compliance & Governance Enablement Team – enable alignment Core team supplemented by all project architects Enables Vision & Strategy Application Architect Application corporate Application Application Architect competency Architect Architect Establish funding CIO development models Compliance Assurance Exception Project management Business Sponsor Domain SME Delivery Enablement Delivery Delivery Delivery Team Team Team Team LOB A LOB B31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  32. 32. Service Engineering Structures Adjust to your SOA Maturity, Evolve Optimized SOA SOA Maturity Level Managed Enterprise Service SOA Service Factory Exploiting Factory Systematic SOA Opportunistic Expanding SOA Embedded Service Shared Resource Ad Hoc SOA Factory Service Factory Exploring No SOA No Project Program Division Cross Enterprise Implementations Level Level Level Divisional Wide SOA Adoption Level32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  33. 33. Service Engineering Structures SOA COE Service Embedded Service Factory Advisory Council • When: Regularly used in initial SOA project efforts and/or small SOA LOB A LOB B initiatives. • Goal: Embedded Embedded Service Service Respond to project concerns (e.g. Alleviates project management Factory Factory reporting concerns and high response needs of a project). • Responsibility of COE: Provides a single unit that is responsible for producing services for “each project team” and are considered part of the project team to which they are assigned. • Note: Delivery Delivery Team Project Team Important to maintain a strategic focus by balancing short-term goals Project Project Team 1 Team 2 of individual projects and long term SOA goals33 Copyright © 2012, Oracle and/or its affiliates. All rights Producer Services for Services Alignment reserved.
  34. 34. SOA COE Service Engineering Structures Service Advisory Service Factory Council LOB A • When : Regularly used in SOA efforts with increasing SOA maturity Service Service Factory Factory • Goal : Enable separation of concerns and varying delivery methods. • Responsibility : Provides a unit that is responsible for producing and maintaining services for a “single organization entity“ Project Project Project Project Team 4 • Note: Team 3 Team 1 Team 2 Service Factories can provide support both within a centralized IT entity and/or a domain such as a LOB or Portfolio. LOB B LOB C34 Copyright © 2012, Oracle and/or its affiliates. All rights Producer Services for Services Alignment reserved.
  35. 35. SOA COE Service Engineering Structures Service Advisory Shared Resource Service Factory Council • When: Shared Resource Service Factory Regularly used in SOA initiatives where SOA skills are at a premium and there is an increasing adoption. Shared Resources • Goal: – Address resource / skills availability concerns. – Improve project relationship and responsiveness Service Service Service • Responsibility: Factory Factory Factory Provides dedicated resources at the central IT level to support individual project specific producer requirements while increasing resource sharing opportunities. • Note: Project Project Project Allows skills and resource sharing between service factories Team 1 Team 2 Team 3 while still have a focused services delivery team. LOB A LOB B LOB C35 Copyright © 2012, Oracle and/or its affiliates. All rights Producer Services for Services Alignment reserved.
  36. 36. SOA COE Service Engineering Structures Service Advisory Enterprise Service Factory Council • When: Used in more mature SOA initiatives with considerable Enterprise Service Factory enterprise adoption. Business Data Portfolio • Goal: Service Service Service Factory Factory Factory Skills Availability and Services Alignment Concerns • Responsibility: Provides a unit that is responsible for producing and maintaining services for the whole organization • Note: The enterprise Service Factory is sub-divided into specific business and/or technology areas for better skills and service classification focus. LOB LOB LOB LOB A B B C • Effective environment to foster business and technology knowledge in IT staff via rotational opportunities Portfolio A Portfolio B36 Copyright © 2012, Oracle and/or its affiliates. All rights Producer Services for Services Alignment reserved.
  37. 37. SOA Organizational Governance How to Gain Acceptance and Embracement • Education & Training – To build skills and confidence • Change Management – Identify and engage all impacted stake holders – Communicate early and often – Credible Case and Rationale for SOA – Define metrics for stakeholder and inform them about impact on them – Include lower level employees in decision making to gain commitment – Obtain buy-in in areas like future vision, goals, strategy, … – Both technical and business training and mentoring – Strong, active, visible and continual support from the sponsor – Pro-actively communicate all policies – when needed explain more then once37 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  38. 38. SOA Organizational Governance How to Gain Acceptance and Embracement (3E Models) Encouragement Enticement COMBINATION Enforcement The Hope Strategy The Carrot Strategy The Stick Strategy• E.g. EA group defines • Links inducements to project • Defined standards, best standards, best practices success practices are enforced• Then “encourages” teams to to • Success measured not only by • Teams either adapt them, or use them. on time delivery else!• Has Mandate, Lack Authority • Metrics like: reuse, business/IT • Most Successful for adoption• Most Common alignment, …• Least Successful • Negative Impact on Morale • Metrics and rewards communicate the values and motivate to behavior change38 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  39. 39. Applying SOA to the ITSO Unified Governance Continuous Improvement Loop Understand Plan & Define Deploy & Execute Strategy & Planning Understand SOA strategy, Define/Refine ITSO unified Execute current iteration of current environment and Governance Model including ITSO Unified GovernanceAssessment governance capabilities policies, quality gates, Roadmap by Execution supporting tools and ITSO Unified deploying/updating associated infrastructure Governance governance processes, Compare Continuous Compare capabilities organization and technology Improvemen against best practices t Loop Manage & Monitor Identify & Prioritize Analyze & Evaluate Manage and enforce policies, Identify and Prioritize Analyze metrics and check while monitoring and ensuring capabilities results versus expectations. quality levels. Surface metrics Evaluate effectiveness and and analytics for decision vitality needs. support.. 39 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  40. 40. SOA Capabilities Assessment Oracle SOA Capabilities Model Optimized SOA Business & Organizational Managed SOA Maturity Level Architecture Strategy Disciplines SOA Exploiting Systematic Infrastructure Organization SOA Opportunistic Expanding SOA Information Governance Ad Hoc SOATechnology Operations, Projects, Exploring Administration Portfolio &Dominated & Management Services No SOA No Project Program Division Cross Enterprise Implementations Level Level Level Divisional Wide Capability Domains SOA Adoption Level 40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  41. 41. Governance & Organization Capabilities Example Of Assessment41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  42. 42. Summary Enterprise ITSO Governance requires more than the services 10 and/or process lifecycle to be governed 9 No cookie cutter solution - “No one size fits all...“ Build a 2 – 3 year ITSO Governance vision and deploy 8 incrementally ITSO Governance is a process and not a project, therefore 7 measure progress and course-correct when needed 6 Set realistic goals and objectives for your near-term initiatives42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  43. 43. Summary 5 ITSO Governance requires process, people and technology Successful ITSO Governance starts from the top to drive adoption 4 and commitment (Benevolent Dictator) Do not assume automatic architectural compliance 3Es 3 (Encouragement, Enticement, Enforcement) ITSO Governance Structures must have appropriate level of 2 authority to make and enforce decisions Drive a successful ITSO program through education and 1 continuous communication43 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  44. 44. Q&A44 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  45. 45. “This slide format serves to call attention to a quote from a prominent customer, executive, or thought leader in regards to a particular topic.” Name Title, Company Name CUSTOMER LOGOblogs.oracle.com/IMC 45 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  46. 46. 46 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

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