Manage physical and virtual servers with OpManager. Monitor availability, health and performance while simultaneously planning for capacity and better resorce allocation.

2. Training schedule
Week Module Date Schedule Status
1st Discovery and classification May 2nd 11:30am Eastern time Completed
2nd Monitoring server performance May 9th 11:30am Eastern time In progress
3rd Network performance monitoring May 16th 11:30am Eastern time Upcoming
4th Effective fault management and IT
automation
May 23th 11:30am Eastern time Upcoming
5th Network maps; reports and best
practices
May 30th 11:30am Eastern time Upcoming
www.opmanager.com/training.html

3. Week 2
Monitoring server performance

4. Agenda
 Monitoring device availability
 Monitoring server performance
 Monitoring virtual server performance
 Creating custom WMI monitor
 Script monitoring
 Troubleshooting tips

5. Monitor Protocol Status Color-code/Severity
Device ICMP/TCP port check Availability, response time,
and packet loss
Attention (1 poll)
Trouble (3 polls)
Critical (5 polls)
Interface SNMP Up/down Interface down
Service TCP port check Up/down Service down
Windows NT
service
WMI Up/down Service down
Process WMI/SNMP/SSH/Telnet Up/down Process down
File/Folder WMI Availability
URL HTTP /HTTPS Availability, response time

6. • ICMP/TCP
• Configuring thresholds for packet loss and response time
• Configuring uplink dependency
Monitoring Availability

7. UP Down
On maintenance On hold
Dependent unavailable
Not
monitored
Outage historyAvailability statistics
Status

8. Monitoring Services
TCP service
Windows
service

9. Monitoring Processes
• Processes up/down status
• Configure threshold for critical process
• Process template

10. Hard disk usage
- Free disk space
- Used disk space
- Disk utilization
- Disk speed per
sec
- Disk queue
length
CPU usage
- CPU utilization
- % Privileged time
- Top processes
by CPU usage
Memory usage
- Memory
utilization
- Pages per
second
(faults, reads,
and
writes)
- Top process by
memory usage
Server reports
- Server health
report
- Disk forecast
by
usage etc
Monitoring Server performance

11. Performance metrics
- CPU ready time
- CPU wait time
- Memory balloon
- Network
- Disk
- Datastore monitors
Harware metrics
- Sensor
- power
- temperature
- voltage, etc
Protocol
- VMware API
Supported vendors
- Dell
- HP
Inventory changes
- vMotion
- Host connections
- VMs connections
- VMs powered on/off
- VMs orphaned
- Scheduled task
removed
etc
Reports
- Identify under-utlized
and over-provisioned
resources
- VM sprawl dashboard
- Virtual maps
Hardware metricsPerformance metrics VMware events Virtual Reports
VMware | HyperV | Xen

12. MSSQL
- SQL services
- Batch request per
sec
- Current database size
- Session request
- SQL cache memory
- Average lock wait
time
- Lazy writes per sec
MS Exchange
- Exchange services
- Active user count
- Messages sent per
second
- Messages queued for
delivery per second
- I/O database
reads/writes per
second
MS Active
Directory
- Active Directory
services
- LDAP bind time
- LDAP searches
- LDAP authentications
- Replication objects
remaining
- Kerberos
authentications
- NTLM
authentications
Monitoring Application performance

13. Creating custom WMI monitors
• Windows server with
access details
• WMI class
• Custom dial for
performance monitors

14. • Write a script to monitor a specific performance metric for which
you can't find a standard SNMP or WMI monitor
• Any script language that runs on a shell or prompt is supported
o VB script
o Power shell script
o Perl script
o Shell script
o Python script
• Export/import existing script templates
o Download one from ManageEngine
(https://resources.manageengine.com/resources/forum/opmanager/custom-script-
templates)
Script monitor

15. Monitoring website URL
• Monitor URL availability of both intranet and internet web
applications
• Configuring threshold for URL response time
• Configuring match content
• Configure proxy details for URLs behind a proxy
o Settings > Basic settings > Proxy server settings

16. File and folder monitoring
• Monitor the availability of files and
folders
• Configure thresholds for folder size
and get notified whenever that size is
exceeded
• Configure filters based on file
extensions to monitor only the
required files
• Configure thresholds for file size, age,
or count and set an alert to get notified
when those values exceed the
threshold value

17. Troubleshooting : WMI monitor not collecting data
Errors
• Access denied
• RPC server unavailable
Possible reason for the failure
• Wrong password/ Credential not
associated
• WMI account used in OpManager might
have limited privilege
• WMI ports blocked by firewall
Troubleshooting
• Windows management instrumentation
tester
- device namerootcimv2
- credential used in OpManager

18. youtube.com/opmanagertechvideos
help.opmanager.com
opmanager-support@manageengine.com
+1 888 720 9500 / +1 408 916 9400
More help?
forums.manageengine.com/opmanager

19. Network performance monitoring | May 9th
11:30am Eastern time | US, UK, Canada, and Mexico
Next training schedule

20. www.manageengine.com
THANK YOU