www.opitz-consulting.com Integrating distributed systems with each other consistently has been a challenging topic over the past decades. In the context of digital transformation, companies are using Software as a Service (SaaS) applications to address standard processes, so that they can focus on improving and evolving the core business. Since cloud and on-premise systems need to be integrated, this means more complexity. This session will demonstrate how cloud to on-premise integrations can be done consistently using Oracle ICS. Our example depicts a use case, where the lifecycle of an order is shown. We will explain which steps are needed, and also which components are used to implement the use case, to integrate on-premise SAP with Salesforce.com. Presented at DOAG 2016 in Nuremberg.

1. © OPITZ CONSULTING 2016
 überraschend mehr Möglichkeiten!
© OPITZ CONSULTING 2016
Closed Loop Ordermanagement with
SAP, SFDC and Oracle ICS
Cornelia Spanner – Consultant
Alexander Däubler – Managing Consultant
Oracle Integration Cloud
Service

2. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 2
People
 Cornelia Spanner
 Consultant
 Competence Unit SOA/BPM
 Alexander Däubler
 Managing Consultant
 Competence Unit SOA/BPM

3. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 3
Company
 Opitz-Consulting Deutschland
GmbH
 Founded in 1990
 11 locations in Germany and
Poland
 Oracle Platinum Partner
 Project specialists in various areas
 Integration
 Modern Clients
 Big Data
 …

4. © OPITZ CONSULTING 2016 Seite 4
Agenda
1
2
3
4
Introduction
Business Case / Solution Architecture
Hybrid Integration using ICS
Live-Demo
Oracle Integration Cloud Service

5. © OPITZ CONSULTING 2016 Seite 5
Agenda
1
2
3
4
Introduction
Business Case / Solution Architecture
Hybrid Integration using ICS
Live-Demo
Oracle Integration Cloud Service
1

6. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 6
Integration – Then And Now
 Integrating distributed systems with each other
 Has been a challenge for many years
 Is still complex
 With more and more SaaS applications in use the complexity is even
growing
 On-premise 2 On-premise
 On-premise 2 Cloud
 Cloud 2 Cloud

7. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 7
Cloud Integration Types
 Hybrid approach
 Both cloud and on-premise applications must be
integrated
 Full iPaaS scenario
 Most integrations need to be done between
cloud-based applications
 Center of gravity has moved to the cloud
 Oracle ICS as iPaaS solution supporting
both types

8. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 8
iPaaS – General Advantages
 Quick realization of integrations
 Browser based development
 Less know how needed (quick start)
 Simplified maintenance
 Implementation without installation
 No deployment but activation of integrations
 No installation, backup, patching etc.
 Everything is done by the iPaaS provider

9. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 9
ICS – Key Features
 Quick realization of integrations 2.0
 Pre-built integrations
 Available through Oracle Cloud Marketplace
 Can be customized and activated
 Rapid payload mapping using Oracle Recommends
 Rich Connectivity with Cloud & On-premise Connectors
 „BPEL like“ orchestration of service calls
 Hybrid scenarios supported
 Secure On-premise integration using lightweight Connectivity Agent

10. © OPITZ CONSULTING 2016 Seite 10
Agenda
1
2
3
4
Introduction
Business Case / Solution Architecture
Hybrid Integration using ICS
Live-Demo
Oracle Integration Cloud Service
2

11. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 11
Business Case
 Common customer scenario
 SAP as on-premise ERP
 SFDC as SaaS CRM
 Order created in SFDC has to be synched with SAP and vice versa

12. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 12
Challenges / Solution Architecture
 Challenges
 APIs using complex data models
 Security concerns
 Solution Architecture
 Leveraging ICS palette of adapters
 SAP
 SFDC
 Using ICS Connectivity Agent for hybrid communication
 On-Premise Agent always initiating the communication with ICS
 No Firewall exceptions need to be defined

13. © OPITZ CONSULTING 2016 Seite 13
Agenda
1
2
3
4
Introduction
Business Case / Solution Architecture
Hybrid Integration using ICS
Live-Demo
Oracle Integration Cloud Service
3

14. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 14
Order Creation (Salesforce2SAP integration)
Closed Loop Ordermanagement Seite 14
Integration
Platform as a Service
ON-PREMISE
AGENT
ICS Components involved:
(1) Salesforce Connection
(2) On-Premise Agent
(3) SAP Connection
(4) Integration definitions
(1) OrderCreation
(2) OrderStatusUpdate ON-PREMISEFIREWALL
(1) (3) (2)(4)

15. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 15
Salesforce2SAP_Integration

16. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 16
Order Status Update (SAP2Salesforce integration)
Closed Loop Ordermanagement Seite 16Closed Loop Ordermanagement Seite 16
Integration
Platform as a Service
ON-PREMISE
AGENT
(1) (3) (2)(4)
ICS Components involved:
(1) SOAP Connection
(2) On-Premise Agent
(3) SAP Connection
(4) Integration definitions
(1) OrderCreation
(2) OrderStatusUpdate
(5) Salesforce Connection
ON-PREMISEFIREWALL
SOAP INTERFACE
(5)

17. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 17
SAP2Salesforce_Integration

18. © OPITZ CONSULTING 2016 Seite 18
Agenda
1
2
3
4
Introduction
Business Case / Solution Architecture
Hybrid Integration using ICS
Live-Demo
Oracle Integration Cloud Service
4

19. © OPITZ CONSULTING 2016 Seite 19Oracle Integration Cloud Service
Any Questions?

20. © OPITZ CONSULTING 2016
 überraschend mehr Möglichkeiten!
@OC_WIRE
OPITZCONSULTING
opitzconsulting
opitz-consulting-bcb8-1009116
WWW.OPITZ-CONSULTING.COM
Seite 20
Cornelia Spanner
Consultant
Competence Unit SOA/BPM
Opitz Consulting GmbH
Kirchstraße 6, 51647 Gummersbach
Telefon: +49 173/7279572
Mail: cornelia.spanner@opitz-consulting.com
Twitter: @cospamuc
Oracle Integration Cloud Service

21. © OPITZ CONSULTING 2016
 überraschend mehr Möglichkeiten!
@OC_WIRE
OPITZCONSULTING
opitzconsulting
opitz-consulting-bcb8-1009116
WWW.OPITZ-CONSULTING.COM
Seite 21
Alexander Däubler
Managing Consultant
Competence Unit SOA/BPM
Opitz Consulting GmbH
Kirchstraße 6, 51647 Gummersbach
Telefon: +49 173/3883421
Mail: alexander.daeubler@opitz-consulting.com
Oracle Integration Cloud Service