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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic:
SCC-2-2016-2017: Smart Cities and Communities Nature based solutions
WELCOME to the ULL Framework webinar!
The presentation will start shortly, we’re waiting a few minutes for all
attendees to arrive.
Please, remain muted until the Q&A session at the end you will be given
the opportunity to ask questions later. If you have questions arising during
the presentation please enter them in the chat box, we will go through these
questions first before opening the floor to others!
This webinar is recorded and will be shared online. If you ask questions at
the end these will not be included in the recording without your permission!
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic:
SCC-2-2016-2017: Smart Cities and Communities Nature based solutions
WELCOME to the ULL Framework webinar!
The presentation will start shortly, we’re waiting a few minutes for all
attendees to arrive.
Please, remain muted until the Q&A session at the end you will be given
the opportunity to ask questions later. If you have questions arising during
the presentation please enter them in the chat box, we will go through these
questions first before opening the floor to others!
This webinar is recorded and will be shared online. If you ask questions at
the end these will not be included in the recording without your permission!
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic:
SCC-2-2016-2017: Smart Cities and Communities Nature based solutions
Urban Living Lab Framework
Abdolrasoul Habibipour
Information Systems, Luleå Tekniska Universitet
Botnia Living Lab
April 2019
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Presentation Outline
 What is a Living Lab
 Theoretical areas
 What is an Urban Living Lab?
 What an Urban Living Lab is NOT ?
 Urban Living Lab Framework
 Key components of an Urban Living Labs
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
What is a Living Lab?
“A Living Lab is a user-centric innovation approach, built on
realistic activities and research where all relevant partners are
involved in open processes, with objective to generate sustainable
values for Living Lab partners and stakeholders”
(Bergvall-Kåreborn et al. 2009)
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Theoretical Areas
 Open Innovation
 Socio-technical systems theory
 Participatory Design
 Innovation management
 Stakeholder Theory
 Innovation Networks
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
FormIT Innovation Process
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Why Urban Living Labs?
 Climate change
 Urban complexity
 Societal challenges
 Citizens quality of life
 Fostering the innovation development
 Make urban areas more adaptable to the citizens need
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Urban Living Lab definition
“An Urban Living Lab (ULL) is a local place for innovative (nature-
based) solutions that aims to solve urban challenges and contribute
to long-term sustainability by actively and openly co-constructing
solutions with citizens and other stakeholders”
Source: Chronéer, D., Ståhlbröst, A., & Habibipour, A. 2019. Urban Living Labs: Towards an Integrated Understanding of their Key Components.
Technology Innovation Management Review, 9(3): 50-62.
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
What an ULL is NOT? (1)
 If the solution is not co-created with various stakeholders and citizens
 If the citizens are not actively engaged from early stage of innovation development
 If it doesn’t integrate social and technical aspect of innovation development
 If the innovation (NBS) is not being designed, developed and tested in real-life context
 If it doesn’t supports multi-stakeholder engagement
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
What an ULL is NOT? (2)
 If it doesn’t strengthen democracy and citizen influence
 If it doesn’t provide new insights
 If it doesn’t provide a medium for co-production and sharing knowledge
 An ULL is not a testbed
 An ULL is not a network of infrastructures and services
 An ULL doesn’t necessarily need a building or a physical place
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
(Juujärvi & Pesso,
2013)
(Veeckman, 2015) (Voytenko et al., 2016) (Scholl & Kemp, 2016) (Steen & van Bueren,
2017)
(Steen & van Bueren,
2017)
Key features of an
urban living lab
 A technology-
assisted research
environment
 Co-creating with
citizens
 Actively engaging
citizens in urban
planning processes
 Facilitating citizen
participation
 Facilitating co-
creation processes
 Empowering citizens
 Geographical
embeddedness
 Experimentation and
learning
 Participation and user
involvement
 Evaluation and
refinement
 Leadership and
ownership
 Hybrid organizational
forms
 Learning environments
 Multi-stakeholder
settings
 Co-creative
experimentation
 Multi-disciplinary
approach
 Research
 Development
 Testing
 Implementation
 Commercialization
 Aim: innovation and
learning
 Activities: co-
creation and decision
power, and feedback
and iteration
 Participants: public,
private, users,
knowledge
institutions
 Context: real-life use
context
Key identifiers  Environment
 Activities
 Approach
 Principles
 Actions
 Components
 Contextual
 Components
 Approach
 Contextual
 Activities  Activities
 Components
 Contextual
Defining elements of an ULL
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Urban Living Lab Framework
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Governance and management
 The way that an ULL in the strategic or operational level is managed and organized
 ULL activities must be supported by
 local governments
 decision makers in the cities
 politicians
 Take into account
 ULL vision and scope
 Risks management
 Closing the project
 Knowledge sharing
 Dissemination
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Financing and Business models
 A sustainable business model that creates, delivers, and captures value for all ULL stakeholders
 Take into account
 Is the business model clearly defined?
 Is it appropriate to support long-term commitment?
 How the ULL maintenance plan looks like?
 Who are the financers? And what do they bring?
 Who will pay you?
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Urban context
 The physical setting in which the NBS will be implemented
 City context
 Street
 District
 City
 Take into account
 Place
 Ownership
 Physical infrastructure
 Technical infrastructure
 Future plans
 Responsibility
 Activities
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Nature-based solution
Key characteristics of nature-based solutions in ULL
 Be innovative
 Address multiple sustainability challenges
 Real-world situations
 Using nature
 Take into account
 Aim
 Value (what and for whom)
 Who will be involved
 Activities
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Partners including citizens
 Quadruple-helix approach with different roles
 Affectee (passive)
 Experimenter
 Innovator
 Lead participants
 Tester
 Take into account
 Objective to contribute
 Motivation
 Degree of involvement
 Activity type
 Membership model
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Approach and method
 Quadruple-helix approach
 Supportive tools
 data collection and analysis methods
 Engagement methods
 Take into account
 Open and inclusive
 Explorative
 Responsible and sustainable
 Real life context
 Value creating
 Experimental
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
ICT-infrastructure
 Existing and desirable ICT tools and infrastructures that support ULL activities
 Hardware
 Software
 Data
 Network
 Take into account
 What is it?
 Who uses it?
 Where is it located?
 Why do they use it?
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Urban Living Lab Webinars
Webinar #1
10 April
11am CET
Webinar #2
12 June
11am CET
TBC!
F2F Training
2 September
2019
@
Thessaloniki,
Greece
@
Webinar #3
9 October
2019
Urban Living
Lab Framework
Webinar
Living Lab case
study #1
Living Lab case
study #2
Webinar #XX
2019-2020
Living Lab case
study #3
Living Lab case
study #4
Etc…
Stay updated on the next
webinar dates! Sign up at
ines.vaittinen@enoll.org
+ Additional webinars…
(www.openlivinglabdays.com)
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
Abdolrasoul Habibipour
Information Systems, Luleå Tekniska Universitet
User Engagement Expert, Botnia Living Lab
Abdolrasoul.Habibipour@ltu.se
QUESTIONS?
To ask a question,
Unmute your microphone!
You can also write down your name
in the chat for the organisers to give
you the floor to ask a question
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and
Communities Nature based solutions
TIME’S UP!
THANK YOU FOR ATTENDING THIS WEBINAR ON THE ULL FRAMEWORK.
We have recorded the session and the Q&A.
If you would like to have your question & answer edited out of the recorded version to be
shared online please email us at ines.vaittinen@enoll.org

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1. UNaLab Urban Living Lab Framework webinar

  • 1. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions WELCOME to the ULL Framework webinar! The presentation will start shortly, we’re waiting a few minutes for all attendees to arrive. Please, remain muted until the Q&A session at the end you will be given the opportunity to ask questions later. If you have questions arising during the presentation please enter them in the chat box, we will go through these questions first before opening the floor to others! This webinar is recorded and will be shared online. If you ask questions at the end these will not be included in the recording without your permission! This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions WELCOME to the ULL Framework webinar! The presentation will start shortly, we’re waiting a few minutes for all attendees to arrive. Please, remain muted until the Q&A session at the end you will be given the opportunity to ask questions later. If you have questions arising during the presentation please enter them in the chat box, we will go through these questions first before opening the floor to others! This webinar is recorded and will be shared online. If you ask questions at the end these will not be included in the recording without your permission!
  • 2. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 | Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Urban Living Lab Framework Abdolrasoul Habibipour Information Systems, Luleå Tekniska Universitet Botnia Living Lab April 2019
  • 3. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Presentation Outline  What is a Living Lab  Theoretical areas  What is an Urban Living Lab?  What an Urban Living Lab is NOT ?  Urban Living Lab Framework  Key components of an Urban Living Labs
  • 4. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions What is a Living Lab? “A Living Lab is a user-centric innovation approach, built on realistic activities and research where all relevant partners are involved in open processes, with objective to generate sustainable values for Living Lab partners and stakeholders” (Bergvall-Kåreborn et al. 2009)
  • 5. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Theoretical Areas  Open Innovation  Socio-technical systems theory  Participatory Design  Innovation management  Stakeholder Theory  Innovation Networks
  • 6. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions FormIT Innovation Process
  • 7. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Why Urban Living Labs?  Climate change  Urban complexity  Societal challenges  Citizens quality of life  Fostering the innovation development  Make urban areas more adaptable to the citizens need
  • 8. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Urban Living Lab definition “An Urban Living Lab (ULL) is a local place for innovative (nature- based) solutions that aims to solve urban challenges and contribute to long-term sustainability by actively and openly co-constructing solutions with citizens and other stakeholders” Source: Chronéer, D., Ståhlbröst, A., & Habibipour, A. 2019. Urban Living Labs: Towards an Integrated Understanding of their Key Components. Technology Innovation Management Review, 9(3): 50-62.
  • 9. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions What an ULL is NOT? (1)  If the solution is not co-created with various stakeholders and citizens  If the citizens are not actively engaged from early stage of innovation development  If it doesn’t integrate social and technical aspect of innovation development  If the innovation (NBS) is not being designed, developed and tested in real-life context  If it doesn’t supports multi-stakeholder engagement
  • 10. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions What an ULL is NOT? (2)  If it doesn’t strengthen democracy and citizen influence  If it doesn’t provide new insights  If it doesn’t provide a medium for co-production and sharing knowledge  An ULL is not a testbed  An ULL is not a network of infrastructures and services  An ULL doesn’t necessarily need a building or a physical place
  • 11. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions (Juujärvi & Pesso, 2013) (Veeckman, 2015) (Voytenko et al., 2016) (Scholl & Kemp, 2016) (Steen & van Bueren, 2017) (Steen & van Bueren, 2017) Key features of an urban living lab  A technology- assisted research environment  Co-creating with citizens  Actively engaging citizens in urban planning processes  Facilitating citizen participation  Facilitating co- creation processes  Empowering citizens  Geographical embeddedness  Experimentation and learning  Participation and user involvement  Evaluation and refinement  Leadership and ownership  Hybrid organizational forms  Learning environments  Multi-stakeholder settings  Co-creative experimentation  Multi-disciplinary approach  Research  Development  Testing  Implementation  Commercialization  Aim: innovation and learning  Activities: co- creation and decision power, and feedback and iteration  Participants: public, private, users, knowledge institutions  Context: real-life use context Key identifiers  Environment  Activities  Approach  Principles  Actions  Components  Contextual  Components  Approach  Contextual  Activities  Activities  Components  Contextual Defining elements of an ULL
  • 12. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Urban Living Lab Framework
  • 13. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Governance and management  The way that an ULL in the strategic or operational level is managed and organized  ULL activities must be supported by  local governments  decision makers in the cities  politicians  Take into account  ULL vision and scope  Risks management  Closing the project  Knowledge sharing  Dissemination
  • 14. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Financing and Business models  A sustainable business model that creates, delivers, and captures value for all ULL stakeholders  Take into account  Is the business model clearly defined?  Is it appropriate to support long-term commitment?  How the ULL maintenance plan looks like?  Who are the financers? And what do they bring?  Who will pay you?
  • 15. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Urban context  The physical setting in which the NBS will be implemented  City context  Street  District  City  Take into account  Place  Ownership  Physical infrastructure  Technical infrastructure  Future plans  Responsibility  Activities
  • 16. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Nature-based solution Key characteristics of nature-based solutions in ULL  Be innovative  Address multiple sustainability challenges  Real-world situations  Using nature  Take into account  Aim  Value (what and for whom)  Who will be involved  Activities
  • 17. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Partners including citizens  Quadruple-helix approach with different roles  Affectee (passive)  Experimenter  Innovator  Lead participants  Tester  Take into account  Objective to contribute  Motivation  Degree of involvement  Activity type  Membership model
  • 18. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Approach and method  Quadruple-helix approach  Supportive tools  data collection and analysis methods  Engagement methods  Take into account  Open and inclusive  Explorative  Responsible and sustainable  Real life context  Value creating  Experimental
  • 19. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions ICT-infrastructure  Existing and desirable ICT tools and infrastructures that support ULL activities  Hardware  Software  Data  Network  Take into account  What is it?  Who uses it?  Where is it located?  Why do they use it?
  • 20. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions
  • 21. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Urban Living Lab Webinars Webinar #1 10 April 11am CET Webinar #2 12 June 11am CET TBC! F2F Training 2 September 2019 @ Thessaloniki, Greece @ Webinar #3 9 October 2019 Urban Living Lab Framework Webinar Living Lab case study #1 Living Lab case study #2 Webinar #XX 2019-2020 Living Lab case study #3 Living Lab case study #4 Etc… Stay updated on the next webinar dates! Sign up at ines.vaittinen@enoll.org + Additional webinars… (www.openlivinglabdays.com)
  • 22. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions Abdolrasoul Habibipour Information Systems, Luleå Tekniska Universitet User Engagement Expert, Botnia Living Lab Abdolrasoul.Habibipour@ltu.se QUESTIONS? To ask a question, Unmute your microphone! You can also write down your name in the chat for the organisers to give you the floor to ask a question
  • 23. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No. 730052 Topic: SCC-2-2016-2017: Smart Cities and Communities Nature based solutions TIME’S UP! THANK YOU FOR ATTENDING THIS WEBINAR ON THE ULL FRAMEWORK. We have recorded the session and the Q&A. If you would like to have your question & answer edited out of the recorded version to be shared online please email us at ines.vaittinen@enoll.org

Notas do Editor

  1. Welcome to this session I am PhD researcher at LTU, User engagement expert at Botnia LL
  2. Welcome to this session I am PhD researcher at LTU, User engagement expert at Botnia LL
  3. Open Innovation Open processes, business models Socio-technical systems theory The interaction between humans and technology Participatory Design Co-creation, Lead-user innovation, Crowdsourcing Innovation management Methods and approaches to manage innovation (LLs are one of the more recent approaches) Stakeholder Theory Who should be involved, who are involved, how is the relation shaped, etc Innovation Networks Quadruple-helix approach
  4. This is what we have for method and how we use it. (Iterative process) Explore: In this phase needs, dreams and ideas are explored taking the strengths in a particular situation as starting point for new opportunities. Create: In this phase concepts, prototypes and innovations are co-created, designed and developed. Implement: In this phase concepts, prototypes and innovations are implemented and tested in real-world contexts Evaluate: in this phase concepts, prototypes and innovations are evaluated with a formative approach, looking for ways to improve
  5. Nowadays, 50% of population are living in urban areas
  6. Here the urban context is more highlighted All highlighted words are important and should be included In order to know what is an ULL, it is important to know what is not an ULL?
  7. Citizens are not factor but actor ULLs are not only social environments and not only technical ULL is not a physical Laboratory, but the whole city is a place for ideation, experimentation, evaluation If the process is closed and not all relevant stakeholders are involved
  8. People morally and ethically have the right to influence their destiny If the solution is not innovative All stakeholders produce the solution together The user should be involved in all stages not only in test and not in controlled condition
  9. The aim of presenting this table is to show that ULL concept is still not very clear Several studies have tried to define ULL These are a mixture of everything. Approach, aims, components, activities, benefits in different level. We should start with the key component then we know what must be included We don’t agree with all of these categorization because of they do not include all important features
  10. There are seven Key components Many project called themselves as ULL are not ULL because they don’t include all components
  11. These two first components are of importance in ULL comparing to LL We have talked with the cities who have their own ULL or plan to run their ULL According to the feedback that we got from the cities ULL must be supported by What is ULL vision and scope? What risks are associated with the process? How is the process for closing the project? Has the knowledge sharing process been successful? Are the results disseminated?
  12. Key stakeholders: City representatives Decision makers Sponsors Key activities: Provide new product-development processes Provide proficiency in practices (e.g. agile development), methods, and techniques. Coordination of innovation process Process of developing a good understanding of user preferences Key resources: Development and test methodologies User knowledge Business knowledge Technical knowledge User connection: Access to relevant user populations Channels to reach users Governance: Organisation type Management Responsibility Accountability
  13. Where is the physical setting? Who owns the setting? E.g. who can stop the process Who has access to it? Is it open or restricted? Which physical infrastructure is available? Streets, electricity, local transports, etc Which technical infrastructure is there available in the context? E.g. fiber, wifi, 4G, sensors What are the conditions that needs to be considered? E.g. damp, pollution, forest, etc What are the future plans for the context? Are there any and who has them? Who has the responsibility over the context? E.g. physical security Which activities does the environment currently support and for whom?
  14. What is the innovation? What is the aim of the innovation (what value does it create and for whom)? What will be experimented with? Who can experiment with the NBS? How can they experiment with it, which activities will they do? Who will benefit from the experiment? How will the results from the experiment be used?
  15. What kind of partner: Quadruple helix? How to motivate them? How to keep them? Where to find them? NGO, Students, Public channels   How to engage them? Participatory sensing, Focus group, Brainstorming, Serious games   How to motivate and keep them engaged? Winning the prize, Monetary incentives, Learning, Technology in return  
  16. It is always quadruple helix approach that includes: Supportive tools, data collection and analysis methods, Engagement methods You should take into account key principles of ULL should be considered in different phases Explore Is it based on open calls? Is it disseminated in public channels? Does it stimulate creativity and support generating new ideas? Create/Design Is the value co-creation in collaboration between different stakeholders in design process is considered?   Implement Is the context that the innovation planned to be implemented a real-life context?   Evaluate Is the test plan open for citizens to participate? What ethical considerations during the test and evaluation process need to be handled?
  17. The last component is ICT-infrastructure What HW and SW are available and should be used