SlideShare a Scribd company logo
1 of 59
Conflict Management
[object Object]
What is conflict? How would you describe it?
What is conflict? ,[object Object],[object Object]
Consequences of conflict
[object Object]
[object Object]
[object Object]
Components of conflict
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
Violence
breakdown of relationships
polarization of views into static positions
A breakdown of collaborative ventures
destruction of communication
The cost of conflict ,[object Object]
The cost of conflict ,[object Object]
The cost of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
Main sources of conflict ,[object Object]
The Emotional v The Rational Brain
Emotional brain
Emotional Vs Rational ,[object Object],[object Object],[object Object],[object Object]
Fight or Flight? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional Vs Rational ,[object Object],[object Object],[object Object]
Red rag phrases - barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inhibitors ,[object Object],[object Object],[object Object],[object Object]
How communication works Sender Receiver Encodes Decodes Message
Attitude & Behaviour Cycle Your Attitude affects Your  Behaviour affects My Attitude affects My  Behaviour affects
How can conflict be managed successfully?
Strategies to Resolve Conflicts ,[object Object],[object Object],[object Object]
Active listening ,[object Object],[object Object],[object Object],[object Object]
These are all the same -
A piece of cheese! A B
Empathy ,[object Object],[object Object],[object Object],[object Object]
Outcomes of conflict Lose – lose Win – lose Win - win
Resolving the Conflict ,[object Object]
How can conflict be managed successfully? ,[object Object],[object Object],[object Object]
Reaching win-win
 
 
 
[object Object],[object Object],[object Object],[object Object],[object Object]
Components of Conflict When you have to deal with conflict  tackle the emotional issues first   then address values and interests
 

More Related Content

What's hot

Workplace Conflicts
Workplace ConflictsWorkplace Conflicts
Workplace Conflicts
Bill Taylor
 
PPT conflict management
PPT conflict managementPPT conflict management
PPT conflict management
ITC Limited
 
Conflict Resolution
Conflict  Resolution Conflict  Resolution
Conflict Resolution
davidkypuros
 

What's hot (20)

Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
CONFLICT MANAGEMENT
CONFLICT MANAGEMENTCONFLICT MANAGEMENT
CONFLICT MANAGEMENT
 
Conflict Management Kn
Conflict Management  KnConflict Management  Kn
Conflict Management Kn
 
Conflict Resolution Skills
Conflict Resolution SkillsConflict Resolution Skills
Conflict Resolution Skills
 
Workplace Conflicts
Workplace ConflictsWorkplace Conflicts
Workplace Conflicts
 
PPT conflict management
PPT conflict managementPPT conflict management
PPT conflict management
 
Conflict management mmmt
Conflict management mmmtConflict management mmmt
Conflict management mmmt
 
Workplace Conflict & Strategies for Management
Workplace Conflict & Strategies for ManagementWorkplace Conflict & Strategies for Management
Workplace Conflict & Strategies for Management
 
Conflict management
Conflict managementConflict management
Conflict management
 
Conflict management
Conflict managementConflict management
Conflict management
 
Resolving Conflict (Powerpoint)
Resolving Conflict (Powerpoint)Resolving Conflict (Powerpoint)
Resolving Conflict (Powerpoint)
 
Conflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniquesConflict Management and conflict resolution techniques
Conflict Management and conflict resolution techniques
 
Conflict management
Conflict managementConflict management
Conflict management
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
conflict management (Aliv)(abujauad@gmail.com)
 conflict management (Aliv)(abujauad@gmail.com) conflict management (Aliv)(abujauad@gmail.com)
conflict management (Aliv)(abujauad@gmail.com)
 
Conflict Resolution Strategies
Conflict Resolution Strategies Conflict Resolution Strategies
Conflict Resolution Strategies
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Conflict Resolution
Conflict  Resolution Conflict  Resolution
Conflict Resolution
 
Conflict management and resolution
Conflict management and resolutionConflict management and resolution
Conflict management and resolution
 
Conflict management
Conflict managementConflict management
Conflict management
 

Viewers also liked

Conflict management ppt
Conflict management pptConflict management ppt
Conflict management ppt
Pradeep Yadav
 
Anger management ppt
Anger management pptAnger management ppt
Anger management ppt
Kamlesh Lala
 
Behaviour management
Behaviour managementBehaviour management
Behaviour management
becclehead
 
Anger management
Anger managementAnger management
Anger management
brucecowan
 
10 Ways To Motivate People
10 Ways To Motivate People10 Ways To Motivate People
10 Ways To Motivate People
Sanja .
 
Delegation & empowerment presentation
Delegation & empowerment presentationDelegation & empowerment presentation
Delegation & empowerment presentation
Kamal Prasad
 

Viewers also liked (20)

Conflict management ppt
Conflict management pptConflict management ppt
Conflict management ppt
 
CONFLICT POWERPOINT
CONFLICT POWERPOINTCONFLICT POWERPOINT
CONFLICT POWERPOINT
 
Conflict resolution
Conflict resolutionConflict resolution
Conflict resolution
 
Методи на разрешаване на конфликти
Методи на разрешаване на конфликтиМетоди на разрешаване на конфликти
Методи на разрешаване на конфликти
 
Anger management ppt
Anger management pptAnger management ppt
Anger management ppt
 
Behaviour management
Behaviour managementBehaviour management
Behaviour management
 
Class behaviour management
Class behaviour managementClass behaviour management
Class behaviour management
 
Behaviour Management
Behaviour ManagementBehaviour Management
Behaviour Management
 
Conflict management in the workplace
Conflict management in the workplaceConflict management in the workplace
Conflict management in the workplace
 
Anger management
Anger managementAnger management
Anger management
 
International Dimension of Human Resource Management
International Dimension of Human Resource ManagementInternational Dimension of Human Resource Management
International Dimension of Human Resource Management
 
Team building and team work
Team building and team workTeam building and team work
Team building and team work
 
Leading Positive Change
Leading Positive Change  Leading Positive Change
Leading Positive Change
 
Delegate to Empower (Powerpoint)
Delegate to Empower (Powerpoint)Delegate to Empower (Powerpoint)
Delegate to Empower (Powerpoint)
 
10 Ways To Motivate People
10 Ways To Motivate People10 Ways To Motivate People
10 Ways To Motivate People
 
Conflict management
Conflict managementConflict management
Conflict management
 
Delegation & empowerment presentation
Delegation & empowerment presentationDelegation & empowerment presentation
Delegation & empowerment presentation
 
Delegation and Empowerment
Delegation and EmpowermentDelegation and Empowerment
Delegation and Empowerment
 
Anger Management
Anger ManagementAnger Management
Anger Management
 
Conflict Management Among Staff
Conflict Management Among StaffConflict Management Among Staff
Conflict Management Among Staff
 

Similar to Conflict management presentation

Conflict management
Conflict managementConflict management
Conflict management
Aaryendr
 
Conflict Management Compre
Conflict Management CompreConflict Management Compre
Conflict Management Compre
agoshgopal
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
SALMAN SHAIKH
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
SALMAN SHAIKH
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
SALMAN SHAIKH
 
2015-04-23 The Courage to Communicate - Effective Leadership
2015-04-23 The Courage to Communicate - Effective Leadership2015-04-23 The Courage to Communicate - Effective Leadership
2015-04-23 The Courage to Communicate - Effective Leadership
Raffa Learning Community
 
Interpersonal Managing Conflict
Interpersonal Managing ConflictInterpersonal Managing Conflict
Interpersonal Managing Conflict
nhabank
 
Conflict management in healthcare Organisation
Conflict management in healthcare OrganisationConflict management in healthcare Organisation
Conflict management in healthcare Organisation
Erum50
 

Similar to Conflict management presentation (20)

Conflict management
Conflict managementConflict management
Conflict management
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Dealing With Difficult Ppl Aegnb
Dealing With Difficult Ppl AegnbDealing With Difficult Ppl Aegnb
Dealing With Difficult Ppl Aegnb
 
Conflict management final
Conflict management finalConflict management final
Conflict management final
 
Conflict Management Compre
Conflict Management CompreConflict Management Compre
Conflict Management Compre
 
conflictmanagementpresentation-110511083842-phpapp02.pdf
conflictmanagementpresentation-110511083842-phpapp02.pdfconflictmanagementpresentation-110511083842-phpapp02.pdf
conflictmanagementpresentation-110511083842-phpapp02.pdf
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
 
23 conflict management
23 conflict management23 conflict management
23 conflict management
 
Resolving conflicts
Resolving conflictsResolving conflicts
Resolving conflicts
 
Managing Conflict2
Managing Conflict2Managing Conflict2
Managing Conflict2
 
Managing Conflict2[1]
Managing Conflict2[1]Managing Conflict2[1]
Managing Conflict2[1]
 
2015-04-23 The Courage to Communicate - Effective Leadership
2015-04-23 The Courage to Communicate - Effective Leadership2015-04-23 The Courage to Communicate - Effective Leadership
2015-04-23 The Courage to Communicate - Effective Leadership
 
Interpersonal Managing Conflict
Interpersonal Managing ConflictInterpersonal Managing Conflict
Interpersonal Managing Conflict
 
Leadership Misc
Leadership MiscLeadership Misc
Leadership Misc
 
Training PPT
Training PPTTraining PPT
Training PPT
 
Conflict management in healthcare Organisation
Conflict management in healthcare OrganisationConflict management in healthcare Organisation
Conflict management in healthcare Organisation
 
Davidson Alumni Webinar - Tough Conversations
Davidson Alumni Webinar - Tough ConversationsDavidson Alumni Webinar - Tough Conversations
Davidson Alumni Webinar - Tough Conversations
 
Conflict Resolution At The Workplace By Ravinder Tulsiani
Conflict Resolution At The Workplace By Ravinder TulsianiConflict Resolution At The Workplace By Ravinder Tulsiani
Conflict Resolution At The Workplace By Ravinder Tulsiani
 
Dealing With Difficult People Webinar
Dealing With Difficult People WebinarDealing With Difficult People Webinar
Dealing With Difficult People Webinar
 

Recently uploaded

unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 

Recently uploaded (20)

Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 

Conflict management presentation

Editor's Notes

  1. Conflict does not have to be negative. Properly managed, it can be positive.
  2. Everyday on TV in the papers we see war, violence crime, social unrest, divorce etc. If you speak to other people they will tell you about the rows and arguments they have had. People even argue about what to watch on TV. Some people see conflict as a game, a combat sport and they look for sparring partners to have conflict with others get upset by the smallest word or action. Is conflict inevitable, is a relationship without conflict healthy, should conflict always be avoided
  3. Photo by Magalie L'Abbé
  4. Picture by kodama
  5. Photo by MarkHaertl
  6. Picture by Olivander
  7. Photo by nouQraz
  8. Photo by teaeff
  9. Photo by mudkat