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© Operational Excellence Consulting. All rights reserved.
This presentation is a compilation of PowerPoint descriptions and
diagrams used to convey 23 different leadership models,
philosophies and styles.
Leadership Theories
Descriptions and Diagrams of Leadership
Models, Philosophies and Styles
© Operational Excellence Consulting. All rights reserved. 2
Contents
Leadership Models
1. Carlyle & Galton Trait Theory
2. Ralph Stogdill Trait Theory
3. Kouzes & Posner Trait Theory
4. Douglas McGregor’s XY Theory
5. Blake-Mouton’s Managerial Grid
6. Kurt-Lewin’s Three Styles Model
7. Bolman & Deal’s Four Frame Model
8. Fiedler’s Contingency Model
9. Hersey-Blanchard’s Situational
Leadership® Model
10. Robert House’s Path-Goal Theory
11. Tannenbaum-Schmidt’s Leadership
Behavior Continuum Model
12. John Adair’s Action-Centered Leadership
Model
13. Kouzes & Posner Five Leadership
Practices
14. James Scouller’s Three Levels of
Leadership Model
Leadership Philosophies
1. Servant Leadership
2. Authentic Leadership
3. Ethical Leadership
4. Values-based Leadership
5. French & Raven’s Five Bases of Power
Leadership Styles
1. Bureaucratic Leadership
2. Charismatic Leadership
3. Narcissistic Leadership
4. Transformation Leadership &
Transactional Leadership
NOTE: This is a PARTIAL PREVIEW. To
download the complete presentation, please visit:
http://www.oeconsulting.com.sg
© Operational Excellence Consulting. All rights reserved. 3
Differences between leadership and management
Management Leadership
• Concerned with responsibility for
things (e.g. budget, IT, advertising,
equipment, etc.)
• Does not necessarily include
responsibility for people
• Lots of the managing duties may be
delegated through others
• Management may be seen as a
function or responsibility (a subset)
within leadership, but not vice-versa
• Involves (leading) a group of people
• Definitely always includes
responsibility for people
• Good leadership always includes
responsibility for managing
• Leader is responsible for ensuring
there is appropriate and effective
management for the situation or
group concerned
© Operational Excellence Consulting. All rights reserved. 4
Leadership theories
In this presentation, we have categorized Leadership Theories
into three groups:
• Leadership models
 A leadership model contains theories or ideas on how to lead effectively
and/or become a better leader. Example: Action-Centered Leadership.
• Leadership philosophies
 A leadership philosophy contains values-based ideas of how a leader
should be and act; and the sources of a leader’s power. Example:
Servant Leadership.
• Leadership styles
 A leadership style is a classification or description of the main ways in
which real-life leaders behave. Example: Transformational Leadership.
© Operational Excellence Consulting. All rights reserved. 5
Leadership framework
Leadership
Styles
Leadership
Philosophies
Leadership
Models
• Teach us how to be effective
leaders
• Contain/Enable processes
and measureable standards
• Supported by diagrams and
graphs
• Like a toolbox or a kit of parts
• Focus on leadership
behaviors
• Influenced by
leader’s personality
• Real-life forms of
leadership
• Like a tool in the
leadership models
toolbox
• Based on values or
moral position
• Expressed through
ideas and words
• May underpin a
model or style
• Like a compass or
code
© Operational Excellence Consulting. All rights reserved. 6
Carlyle and Galton Trait Theory
• Nineteenth century ‘great man’ theories argued that great leaders
are born, not made.
• Trait theory argues certain characteristics and attributes are peculiar
to leaders.
• Trait-based leadership theories comprise two major schools:
 the ‘great man’ theories of leadership, that great leaders are born and
not made, and
 trait theory – that certain traits (whether inherited or developed) are
preconditions for effective leadership.
• Notable trait-based theorists are Thomas Carlyle and Francis
Galton.
© Operational Excellence Consulting. All rights reserved. 7
Carlyle and Galton Trait Theory
Leader
Followers
Height
Intelligence
Extroversion
Fluency
Other traits
Resides in
people
Trait Theory of Leadership
Leadership =
Source: Northouse, 2007
© Operational Excellence Consulting. All rights reserved. 8
Douglas McGregor's XY Theory
• Douglas McGregor, an American social psychologist, proposed his
famous X-Y theory in his 1960 book ‘The Human Side Of
Enterprise’.
• He developed a simple philosophical view of humankind with his
Theory X and Theory Y model or style pattern that (in his opinion) all
leaders fall into. These are two opposing perceptions and are
fundamentally about how people view human behavior at work and
organizational life.
• McGregor's ideas suggest that there are two fundamental
approaches to managing people. Many managers tend towards
Theory X, and generally get poor results. Enlightened managers use
Theory Y, which produces better performance and results, and
allows people to grow and develop.
© Operational Excellence Consulting. All rights reserved. 9
Douglas McGregor's XY Theory
© Operational Excellence Consulting. All rights reserved. 10
Blake-Mouton’s Managerial Grid
High
HighLow
Low
Concern for Results
ConcernforPeople
Country Club
Management
Team
Management
Impoverished
Management
Middle-of-the-Road
Management
Authority-
Compliance
Management
© Operational Excellence Consulting. All rights reserved. 11
Blake-Mouton’s Managerial Grid
Team Management - High People/High Results
• According to the Blake-Mouton model, this is the best managerial
style. These leaders stress production needs and the needs of the
people equally highly.
• The premise here is that employees understand the organization's
purpose and are involved in determining production needs. When
employees are committed to, and have a stake in the organization’s
success, their needs and production needs coincide. This creates a
team environment based on trust and respect, which leads to high
satisfaction and motivation and, as a result, high results.
© Operational Excellence Consulting. All rights reserved. 12
Kurt Lewin’s Three Styles Model
Participative
Authoritarian
Delegative
The
Perfect
Leader
© Operational Excellence Consulting. All rights reserved. 13
Tannenbaum-Schmidt’s Leadership Behavior Continuum
Single Leader Shared Leadership
Boss-Centered Leadership Subordinate-Centered Leadership
Use of Authority
by the Manager
Area of Freedom
for Subordinates
1
Leader
makes
decision and
announces
it.
2
Leader
decides and
‘sells’
benefits of
decision.
3
Leader
decides but
presents
thinking,
inviting
exploration.
4
Leader
presents
tentative
decision,
prepared to
change.
5
Leader
presents
problem,
gets
suggestions,
makes
decision.
6
Leader
defines
problem,
asks group
to make the
decision.
7
Leader
allows group
to define
problem and
make
decision.
© Operational Excellence Consulting. All rights reserved. 14
Fiedler’s Contingency Model
Fiedler’s Contingency Model
Situation Favorableness Most Effective Style
High = Task-oriented leader
Intermediate = Relationship-oriented leader
Low = Task-oriented leader
© Operational Excellence Consulting. All rights reserved. 15
House’s Path-Goal Theory – Workplace/Follower characteristics and
four leadership styles
Leadership
Style
Workplace Characteristics Follower Characteristics
Directive
 Unstructured interesting tasks
 Clear, formal authority
 Good group cohesion
 Inexperienced followers
 They believe they lack power
 They want leader to direct them
Supportive
 Simpler, more predictable tasks
 Unclear or weak formal authority
 Poor group cohesion
 Experienced, confident followers
 They believe they have power
 They reject close control
Participative
 Unstructured, complex tasks
 Formal authority could be either
clear or unclear
 Group cohesion could either be
good or poor
 Experienced, confident followers
 They believe they have power
 They reject close control, preferring
to exercise power over their work
Achievement-
oriented
 Unstructured, complex or
unpredictable tasks
 Clear, formal authority
 Group cohesion could either be
good or poor
 Experienced, confident followers
 They think they lack some power
 They accept the idea of the leader
setting their goals and have a lot of
respect for the leader
© Operational Excellence Consulting. All rights reserved. 16
Hersey-Blanchard’s Situational Leadership® Model
High Relationship,
Low Task
High Task,
High Relationship
LOW HIGH
LOWHIGH
Ability
Relationship
Low Relationship,
Low Task
High Task,
Low Relationship
Delegating Telling
Participating Selling
Task
Willingness
S1
S2
S4
S3
Source: Hersey-Blanchard
© Operational Excellence Consulting. All rights reserved. 17
The Hersey-Blanchard model maps each leadership style to each
maturity level, as shown below:
Follower
‘Situation’
Leadership
Style Emphasis
Most
Appropriate
Leadership
Style
Quick
Description
Maturity
Level
Unable and
Unwilling
High task – low
relationship
S1:
Telling/directing
Instruction,
direction,
autocratic
M1: Low maturity
Unable but
Willing
High task – high
relationship
S2:
Selling/coaching
Persuasion,
encouragement,
incentive
M2: Medium
maturity, limited
skills
Able but Unwilling
Low task – high
relationship
S3:
Participating/supp
orting
Involvement,
consultation,
teamwork
M3: Medium
maturity, higher
skills but lacking
confidence
Able and Willing
Low task – low
relationship
S4: Delegating
Trust,
empowerment,
responsibility
M4: High maturity
Source: Hersey-Blanchard
© Operational Excellence Consulting. All rights reserved. 18
Bolman & Deal’s Four Frames descriptions and differences
DESCRIPTION
Structural
This Frame focuses on the obvious 'how' of change. It's mainly a task-orientated
Frame. It concentrates on strategy; setting measurable goals; clarifying tasks,
responsibilities and reporting lines; agreeing metrics and deadlines; and creating
systems and procedures.
Human Resource
The HR Frame places more emphasis on people's needs. It chiefly focuses on
giving employees the power and opportunity to perform their jobs well, while at
the same time, addressing their needs for human contact, personal growth, and
job satisfaction.
Political
The Political Frame addresses the problem of individuals and interest groups
having sometimes conflicting (often hidden) agendas, especially at times when
budgets are limited and the organization has to make difficult choices. In this
Frame you will see coalition-building, conflict resolution work, and power-base
building to support the leader's initiatives.
Symbolic
The Symbolic Frame addresses people's needs for a sense of purpose and
meaning in their work. It focuses on inspiring people by making the
organization's direction feel significant and distinctive. It includes creating a
motivating vision, and recognizing superb performance through company
celebrations.
Bolman & Deal Four Frames Model
© Operational Excellence Consulting. All rights reserved. 19
John Adair’s Action-Centered Leadership Model
IndividualTeam
Task
Source: John Adair
• Setting objectives
• Planning tasks
• Allocating of
responsibilities
• Setting performance
standards
• Coaching
• Counseling
• Developing
• Motivating
• Communication
• Team building
• Motivation
• Discipline
John Adair’s Action-Centered
Leadership Model
© Operational Excellence Consulting. All rights reserved. 20
Kouzes and Posner’s Five Leadership Practices Model
Encourage the
Heart
Enabling Others
to Act
Challenge the
Process
Inspire a Shared
Vision
Model the Way
Five
Leadership
Practices
Source: Kouzes & Posner
Five Leadership Practices Model
© Operational Excellence Consulting. All rights reserved. 21
KEY BEHAVIORS
 Set the example by behaving in ways that reflect the shared values
 Achieve small wins that build confidence, commitment and
consistent progress.
 Envision an uplifting, exciting, meaningful future.
 Enlist others in a common vision by appealing to their values,
interests, hopes and dreams.
 Search out challenging opportunities to change, grow, innovate and
improve.
 Experiment, take risks and learn from any mistakes.
 Foster collaboration by promoting cooperative goals and building
trust.
 Strengthen people’s ability by delegating power, developing their
competence and offering visible support.
 Recognize individual contributions to the success of the project.
 Celebrate team accomplishments regularly.
Summary of Five Leadership Practices
1. Model the Way
2. Inspire a Shared
Vision
3. Challenge the
Process
4. Enable Others to
Act
5. Encourage the
Heart
Five Leadership Practices Model
Source: Kouzes & Posner
© Operational Excellence Consulting. All rights reserved. 22
Scouller’s Three Levels of Leadership (3P) Model
Source: James Scouller
Three Levels of Leadership (3P) Model
Public
Private
Personal
Outer
levels
Inner
level
© Operational Excellence Consulting. All rights reserved. 23
Authentic Leadership
• While various definitions of authentic leadership have been
developed, Avolio, et al, suggest there is general agreement that the
following are key components of authentic leadership:
 Balanced processing — that is, ‘objectively analyzing relevant data
before making a decision’.
 Internalized moral perspective — that is, ‘being guided by internal
moral standards, which are used to self-regulate one’s behavior’.
 Relational transparency — that is, ‘presenting one’s authentic self
through openly sharing information and feelings as appropriate for
situations’.
 Self-awareness — that is, a ‘demonstrated understanding of one’s
strengths and weaknesses, and the way one makes sense of the world’
(2009).
© Operational Excellence Consulting. All rights reserved. 24
Key Qualities for Values-Based Leaders
Key Qualities
for
Values-Based
Leaders
Humility
Self-
confidence
Balance
Self-reflection
Source: Adapted from Harry Jensen Kramer
© Operational Excellence Consulting. All rights reserved. 25
French & Raven’s Five Forms of Power
• One of the most notable studies on power was conducted by social
psychologists John French and Bertram Raven, in 1959. They
identified five bases of power, which they grouped under two
headings:
French and Raven's Five Sources of Power
Positional
Power
• Legitimate Power – This comes from the belief that a person has
the formal right to make demands, and to expect compliance and
obedience from others.
• Reward Power – This results from one person's ability to
compensate another for compliance.
• Coercive Power – This comes from the belief that a person can
punish others for noncompliance.
Personal
Power
• Expert Power – This is based on a person's superior skill and
knowledge.
• Referent Power – This is the result of a person's perceived
attractiveness, worthiness, and right to respect from others.
© Operational Excellence Consulting. All rights reserved. 26
Charismatic Leadership
• A charismatic leadership style resembles transformational
leadership: both types of leaders inspire and motivate their team
members.
• The difference lies in their intent. Transformational leaders want to
transform their teams and organizations, while leaders who rely on
charisma often focus on themselves and their own ambitions, and
they may not want to change anything.
• Charismatic leaders might believe that they can do no wrong, even
when others warn them about the path that they're on. This feeling
of invincibility can severely damage a team or an organization, as
was shown in the 2008 financial crisis.
© Operational Excellence Consulting. All rights reserved. 27
Narcissistic Leadership Continuum
Healthy/Positive Grey Area Unhealthy/Destructive/Negative
 Visionary.
 Fun.
 Attracts followers.
 Acts boldly.
 Initiates.
 Driven.
 Energetic.
 Vulnerable.
 Positive and
negative aspects
merge here.
 Positive aspects
may be or
occasionally
become prominent
and enabling
towards aims, which
helps to sustain the
style and the leader,
and the followers.
 Leader does not have good self-image.
 Gathers people who bolster leader's self-esteem.
 Co-dependence between leader and followers if
they also suffer hidden feelings of inadequacy.
 Without realizing it, followers cluster around the
narcissistic leader to feel better about themselves
by association.
 Followers work with the 'impressive, important
leader so we too must share these qualities to
some degree' - or so they believe.
 There is emotional and potentially material and
reputational benefit for leader and followers.
Narcissistic Leadership Continuum
© Operational Excellence Consulting. All rights reserved. 28
Differences between Transformational and Transactional leadership
styles
Transformational Transactional
Purpose
A shared higher, more
stretching purpose is central to
transformational leadership.
No shared purpose binds
follower and leader, other than
perhaps maintaining the status
quo.
Morality
Burns said there is always a
moral aspect to transforming
leadership.
There is no explicit moral side
to transactional leadership -
the leader's aims may be moral
or immoral.
Timescale
Transforming leadership
centers on longer-term, more
difficult (often more inspiring)
aims.
Transactional leadership
usually focuses on leaders' and
followers' shorter-term needs.
© Operational Excellence Consulting. All rights reserved.
About Operational Excellence
Consulting
© Operational Excellence Consulting. All rights reserved. 30
About Operational Excellence
Consulting
• Operational Excellence Consulting is a management
training and consulting firm that assists organizations in
improving business performance and effectiveness.
• The firm’s mission is to create business value for
organizations through innovative operational excellence
management training and consulting solutions.
• OEC takes a unique “beyond the tools” approach to enable
clients develop internal capabilities and cultural
transformation to achieve sustainable world-class excellence
and competitive advantage. For more information, please visit
www.oeconsulting.com.sg
© Operational Excellence Consulting. All rights reserved.
To download this presentation,
please visit us at:
www.oeconsulting.com.sg
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Leadership Theories by Operational Excellence Consulting

  • 1. © Operational Excellence Consulting. All rights reserved. This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 23 different leadership models, philosophies and styles. Leadership Theories Descriptions and Diagrams of Leadership Models, Philosophies and Styles
  • 2. © Operational Excellence Consulting. All rights reserved. 2 Contents Leadership Models 1. Carlyle & Galton Trait Theory 2. Ralph Stogdill Trait Theory 3. Kouzes & Posner Trait Theory 4. Douglas McGregor’s XY Theory 5. Blake-Mouton’s Managerial Grid 6. Kurt-Lewin’s Three Styles Model 7. Bolman & Deal’s Four Frame Model 8. Fiedler’s Contingency Model 9. Hersey-Blanchard’s Situational Leadership® Model 10. Robert House’s Path-Goal Theory 11. Tannenbaum-Schmidt’s Leadership Behavior Continuum Model 12. John Adair’s Action-Centered Leadership Model 13. Kouzes & Posner Five Leadership Practices 14. James Scouller’s Three Levels of Leadership Model Leadership Philosophies 1. Servant Leadership 2. Authentic Leadership 3. Ethical Leadership 4. Values-based Leadership 5. French & Raven’s Five Bases of Power Leadership Styles 1. Bureaucratic Leadership 2. Charismatic Leadership 3. Narcissistic Leadership 4. Transformation Leadership & Transactional Leadership NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: http://www.oeconsulting.com.sg
  • 3. © Operational Excellence Consulting. All rights reserved. 3 Differences between leadership and management Management Leadership • Concerned with responsibility for things (e.g. budget, IT, advertising, equipment, etc.) • Does not necessarily include responsibility for people • Lots of the managing duties may be delegated through others • Management may be seen as a function or responsibility (a subset) within leadership, but not vice-versa • Involves (leading) a group of people • Definitely always includes responsibility for people • Good leadership always includes responsibility for managing • Leader is responsible for ensuring there is appropriate and effective management for the situation or group concerned
  • 4. © Operational Excellence Consulting. All rights reserved. 4 Leadership theories In this presentation, we have categorized Leadership Theories into three groups: • Leadership models  A leadership model contains theories or ideas on how to lead effectively and/or become a better leader. Example: Action-Centered Leadership. • Leadership philosophies  A leadership philosophy contains values-based ideas of how a leader should be and act; and the sources of a leader’s power. Example: Servant Leadership. • Leadership styles  A leadership style is a classification or description of the main ways in which real-life leaders behave. Example: Transformational Leadership.
  • 5. © Operational Excellence Consulting. All rights reserved. 5 Leadership framework Leadership Styles Leadership Philosophies Leadership Models • Teach us how to be effective leaders • Contain/Enable processes and measureable standards • Supported by diagrams and graphs • Like a toolbox or a kit of parts • Focus on leadership behaviors • Influenced by leader’s personality • Real-life forms of leadership • Like a tool in the leadership models toolbox • Based on values or moral position • Expressed through ideas and words • May underpin a model or style • Like a compass or code
  • 6. © Operational Excellence Consulting. All rights reserved. 6 Carlyle and Galton Trait Theory • Nineteenth century ‘great man’ theories argued that great leaders are born, not made. • Trait theory argues certain characteristics and attributes are peculiar to leaders. • Trait-based leadership theories comprise two major schools:  the ‘great man’ theories of leadership, that great leaders are born and not made, and  trait theory – that certain traits (whether inherited or developed) are preconditions for effective leadership. • Notable trait-based theorists are Thomas Carlyle and Francis Galton.
  • 7. © Operational Excellence Consulting. All rights reserved. 7 Carlyle and Galton Trait Theory Leader Followers Height Intelligence Extroversion Fluency Other traits Resides in people Trait Theory of Leadership Leadership = Source: Northouse, 2007
  • 8. © Operational Excellence Consulting. All rights reserved. 8 Douglas McGregor's XY Theory • Douglas McGregor, an American social psychologist, proposed his famous X-Y theory in his 1960 book ‘The Human Side Of Enterprise’. • He developed a simple philosophical view of humankind with his Theory X and Theory Y model or style pattern that (in his opinion) all leaders fall into. These are two opposing perceptions and are fundamentally about how people view human behavior at work and organizational life. • McGregor's ideas suggest that there are two fundamental approaches to managing people. Many managers tend towards Theory X, and generally get poor results. Enlightened managers use Theory Y, which produces better performance and results, and allows people to grow and develop.
  • 9. © Operational Excellence Consulting. All rights reserved. 9 Douglas McGregor's XY Theory
  • 10. © Operational Excellence Consulting. All rights reserved. 10 Blake-Mouton’s Managerial Grid High HighLow Low Concern for Results ConcernforPeople Country Club Management Team Management Impoverished Management Middle-of-the-Road Management Authority- Compliance Management
  • 11. © Operational Excellence Consulting. All rights reserved. 11 Blake-Mouton’s Managerial Grid Team Management - High People/High Results • According to the Blake-Mouton model, this is the best managerial style. These leaders stress production needs and the needs of the people equally highly. • The premise here is that employees understand the organization's purpose and are involved in determining production needs. When employees are committed to, and have a stake in the organization’s success, their needs and production needs coincide. This creates a team environment based on trust and respect, which leads to high satisfaction and motivation and, as a result, high results.
  • 12. © Operational Excellence Consulting. All rights reserved. 12 Kurt Lewin’s Three Styles Model Participative Authoritarian Delegative The Perfect Leader
  • 13. © Operational Excellence Consulting. All rights reserved. 13 Tannenbaum-Schmidt’s Leadership Behavior Continuum Single Leader Shared Leadership Boss-Centered Leadership Subordinate-Centered Leadership Use of Authority by the Manager Area of Freedom for Subordinates 1 Leader makes decision and announces it. 2 Leader decides and ‘sells’ benefits of decision. 3 Leader decides but presents thinking, inviting exploration. 4 Leader presents tentative decision, prepared to change. 5 Leader presents problem, gets suggestions, makes decision. 6 Leader defines problem, asks group to make the decision. 7 Leader allows group to define problem and make decision.
  • 14. © Operational Excellence Consulting. All rights reserved. 14 Fiedler’s Contingency Model Fiedler’s Contingency Model Situation Favorableness Most Effective Style High = Task-oriented leader Intermediate = Relationship-oriented leader Low = Task-oriented leader
  • 15. © Operational Excellence Consulting. All rights reserved. 15 House’s Path-Goal Theory – Workplace/Follower characteristics and four leadership styles Leadership Style Workplace Characteristics Follower Characteristics Directive  Unstructured interesting tasks  Clear, formal authority  Good group cohesion  Inexperienced followers  They believe they lack power  They want leader to direct them Supportive  Simpler, more predictable tasks  Unclear or weak formal authority  Poor group cohesion  Experienced, confident followers  They believe they have power  They reject close control Participative  Unstructured, complex tasks  Formal authority could be either clear or unclear  Group cohesion could either be good or poor  Experienced, confident followers  They believe they have power  They reject close control, preferring to exercise power over their work Achievement- oriented  Unstructured, complex or unpredictable tasks  Clear, formal authority  Group cohesion could either be good or poor  Experienced, confident followers  They think they lack some power  They accept the idea of the leader setting their goals and have a lot of respect for the leader
  • 16. © Operational Excellence Consulting. All rights reserved. 16 Hersey-Blanchard’s Situational Leadership® Model High Relationship, Low Task High Task, High Relationship LOW HIGH LOWHIGH Ability Relationship Low Relationship, Low Task High Task, Low Relationship Delegating Telling Participating Selling Task Willingness S1 S2 S4 S3 Source: Hersey-Blanchard
  • 17. © Operational Excellence Consulting. All rights reserved. 17 The Hersey-Blanchard model maps each leadership style to each maturity level, as shown below: Follower ‘Situation’ Leadership Style Emphasis Most Appropriate Leadership Style Quick Description Maturity Level Unable and Unwilling High task – low relationship S1: Telling/directing Instruction, direction, autocratic M1: Low maturity Unable but Willing High task – high relationship S2: Selling/coaching Persuasion, encouragement, incentive M2: Medium maturity, limited skills Able but Unwilling Low task – high relationship S3: Participating/supp orting Involvement, consultation, teamwork M3: Medium maturity, higher skills but lacking confidence Able and Willing Low task – low relationship S4: Delegating Trust, empowerment, responsibility M4: High maturity Source: Hersey-Blanchard
  • 18. © Operational Excellence Consulting. All rights reserved. 18 Bolman & Deal’s Four Frames descriptions and differences DESCRIPTION Structural This Frame focuses on the obvious 'how' of change. It's mainly a task-orientated Frame. It concentrates on strategy; setting measurable goals; clarifying tasks, responsibilities and reporting lines; agreeing metrics and deadlines; and creating systems and procedures. Human Resource The HR Frame places more emphasis on people's needs. It chiefly focuses on giving employees the power and opportunity to perform their jobs well, while at the same time, addressing their needs for human contact, personal growth, and job satisfaction. Political The Political Frame addresses the problem of individuals and interest groups having sometimes conflicting (often hidden) agendas, especially at times when budgets are limited and the organization has to make difficult choices. In this Frame you will see coalition-building, conflict resolution work, and power-base building to support the leader's initiatives. Symbolic The Symbolic Frame addresses people's needs for a sense of purpose and meaning in their work. It focuses on inspiring people by making the organization's direction feel significant and distinctive. It includes creating a motivating vision, and recognizing superb performance through company celebrations. Bolman & Deal Four Frames Model
  • 19. © Operational Excellence Consulting. All rights reserved. 19 John Adair’s Action-Centered Leadership Model IndividualTeam Task Source: John Adair • Setting objectives • Planning tasks • Allocating of responsibilities • Setting performance standards • Coaching • Counseling • Developing • Motivating • Communication • Team building • Motivation • Discipline John Adair’s Action-Centered Leadership Model
  • 20. © Operational Excellence Consulting. All rights reserved. 20 Kouzes and Posner’s Five Leadership Practices Model Encourage the Heart Enabling Others to Act Challenge the Process Inspire a Shared Vision Model the Way Five Leadership Practices Source: Kouzes & Posner Five Leadership Practices Model
  • 21. © Operational Excellence Consulting. All rights reserved. 21 KEY BEHAVIORS  Set the example by behaving in ways that reflect the shared values  Achieve small wins that build confidence, commitment and consistent progress.  Envision an uplifting, exciting, meaningful future.  Enlist others in a common vision by appealing to their values, interests, hopes and dreams.  Search out challenging opportunities to change, grow, innovate and improve.  Experiment, take risks and learn from any mistakes.  Foster collaboration by promoting cooperative goals and building trust.  Strengthen people’s ability by delegating power, developing their competence and offering visible support.  Recognize individual contributions to the success of the project.  Celebrate team accomplishments regularly. Summary of Five Leadership Practices 1. Model the Way 2. Inspire a Shared Vision 3. Challenge the Process 4. Enable Others to Act 5. Encourage the Heart Five Leadership Practices Model Source: Kouzes & Posner
  • 22. © Operational Excellence Consulting. All rights reserved. 22 Scouller’s Three Levels of Leadership (3P) Model Source: James Scouller Three Levels of Leadership (3P) Model Public Private Personal Outer levels Inner level
  • 23. © Operational Excellence Consulting. All rights reserved. 23 Authentic Leadership • While various definitions of authentic leadership have been developed, Avolio, et al, suggest there is general agreement that the following are key components of authentic leadership:  Balanced processing — that is, ‘objectively analyzing relevant data before making a decision’.  Internalized moral perspective — that is, ‘being guided by internal moral standards, which are used to self-regulate one’s behavior’.  Relational transparency — that is, ‘presenting one’s authentic self through openly sharing information and feelings as appropriate for situations’.  Self-awareness — that is, a ‘demonstrated understanding of one’s strengths and weaknesses, and the way one makes sense of the world’ (2009).
  • 24. © Operational Excellence Consulting. All rights reserved. 24 Key Qualities for Values-Based Leaders Key Qualities for Values-Based Leaders Humility Self- confidence Balance Self-reflection Source: Adapted from Harry Jensen Kramer
  • 25. © Operational Excellence Consulting. All rights reserved. 25 French & Raven’s Five Forms of Power • One of the most notable studies on power was conducted by social psychologists John French and Bertram Raven, in 1959. They identified five bases of power, which they grouped under two headings: French and Raven's Five Sources of Power Positional Power • Legitimate Power – This comes from the belief that a person has the formal right to make demands, and to expect compliance and obedience from others. • Reward Power – This results from one person's ability to compensate another for compliance. • Coercive Power – This comes from the belief that a person can punish others for noncompliance. Personal Power • Expert Power – This is based on a person's superior skill and knowledge. • Referent Power – This is the result of a person's perceived attractiveness, worthiness, and right to respect from others.
  • 26. © Operational Excellence Consulting. All rights reserved. 26 Charismatic Leadership • A charismatic leadership style resembles transformational leadership: both types of leaders inspire and motivate their team members. • The difference lies in their intent. Transformational leaders want to transform their teams and organizations, while leaders who rely on charisma often focus on themselves and their own ambitions, and they may not want to change anything. • Charismatic leaders might believe that they can do no wrong, even when others warn them about the path that they're on. This feeling of invincibility can severely damage a team or an organization, as was shown in the 2008 financial crisis.
  • 27. © Operational Excellence Consulting. All rights reserved. 27 Narcissistic Leadership Continuum Healthy/Positive Grey Area Unhealthy/Destructive/Negative  Visionary.  Fun.  Attracts followers.  Acts boldly.  Initiates.  Driven.  Energetic.  Vulnerable.  Positive and negative aspects merge here.  Positive aspects may be or occasionally become prominent and enabling towards aims, which helps to sustain the style and the leader, and the followers.  Leader does not have good self-image.  Gathers people who bolster leader's self-esteem.  Co-dependence between leader and followers if they also suffer hidden feelings of inadequacy.  Without realizing it, followers cluster around the narcissistic leader to feel better about themselves by association.  Followers work with the 'impressive, important leader so we too must share these qualities to some degree' - or so they believe.  There is emotional and potentially material and reputational benefit for leader and followers. Narcissistic Leadership Continuum
  • 28. © Operational Excellence Consulting. All rights reserved. 28 Differences between Transformational and Transactional leadership styles Transformational Transactional Purpose A shared higher, more stretching purpose is central to transformational leadership. No shared purpose binds follower and leader, other than perhaps maintaining the status quo. Morality Burns said there is always a moral aspect to transforming leadership. There is no explicit moral side to transactional leadership - the leader's aims may be moral or immoral. Timescale Transforming leadership centers on longer-term, more difficult (often more inspiring) aims. Transactional leadership usually focuses on leaders' and followers' shorter-term needs.
  • 29. © Operational Excellence Consulting. All rights reserved. About Operational Excellence Consulting
  • 30. © Operational Excellence Consulting. All rights reserved. 30 About Operational Excellence Consulting • Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. • The firm’s mission is to create business value for organizations through innovative operational excellence management training and consulting solutions. • OEC takes a unique “beyond the tools” approach to enable clients develop internal capabilities and cultural transformation to achieve sustainable world-class excellence and competitive advantage. For more information, please visit www.oeconsulting.com.sg
  • 31. © Operational Excellence Consulting. All rights reserved. To download this presentation, please visit us at: www.oeconsulting.com.sg END OF PARTIAL PREVIEW

Editor's Notes

  1. Ver. 2.4