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Leadership as a

Design Problem
Frode L. Odegard



@odegard 



May 6, 2014



Lean Kanban North America 2014

San Francisco, California
Copyright © 2014, Lean Systems Institute. All rights reserved.
Lean Systems Institute
WHY ARE WE HERE ?
BUILD

BEAUTIFUL
ORGANIZATIONS
CLARITY

FEARLESS CREATIVITY
SMOOTH COLLABORATION

IMPACTFUL INNOVATION

HELP PEOPLE GROW

OUTPACE THE COMPETITION
http://www.leansystemsinstitute.com/LSF
LEAN

SYSTEMS

FRAMEWORK
LEADERSHIP
DEFINITION
Edwin Locke:!
!
PROCESS OF

INDUCING OTHERS

TO PURSUE

A COMMON

GOAL/VISION
Uninspiring vision
Poor storytelling
Employee-vision mismatch
Erosion in leadership capital
Failing to engage people
0
20
40
60
80
India North America AU & NZ South America GCC Europe China
Blessing White Employee Engagement Report 2013
Executive
Manager
Employee
Executive
Manager
Employee
no hair left
gained 20 kg
Executive
Manager
Employee
no hair left
gained 20 kg
Coach
HOW DO WE LEAD?
LEADERSHIP STYLES
Command and Control
Charismatic Leadership
Quiet Leadership
Visionary Leadership
Servant Leadership
Participative Leadership
Transformational Leadership
Lean Leadership
?
MODELS + METHODS = RESULTS
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
What does your leadership style
look like?
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Command and Control Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Charismatic Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Quiet Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Visionary Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Servant Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Participative Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Transformational Leadership
None Very low Low
Modestly
Negative
Neutral
Modestly

Positive
High
Very
high
Total
Knowledge rights
Decision rights
Evidence-driven
Integration
Organizational change
Individual growth
Domain experience
Charisma
Adaptability
Normative
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
Lean Leadership
-4
-3
-2
-1
0
1
2
3
4
Know
ledge
rightsD
ecision
rightsEvidence-drivenIntegration
O
rganizationalchange
Individualgrow
th
D
om
ain
experienceC
harism
a
Adaptability
N
orm
ative
Lean
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
-4
-3
-2
-1
0
1
2
3
4
Know
ledge
rightsD
ecision
rightsEvidence-drivenIntegration
O
rganizationalchange
Individualgrow
th
D
om
ain
experienceC
harism
a
Adaptability
N
orm
ative
Lean Typical
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
What is your boss like?
What is a typical leadership style in
your organization?
What constraints will you face if you
want to change your style?
LEADERSHIP EFFECTIVENESS
LEADER
Vision
Leadership

Capital
+/- Character
+/- Com
petence
Activity Outcomes
Induces Generating
+/- Willingness to follow
+/- Engagement
Leadership

Kaizen
Observe
Reflect
Review

Goals
Identify

Problems
Develop

Solutions
Action
-4
-3
-2
-1
0
1
2
3
4
Know
ledge
rightsD
ecision
rightsEvidence-drivenIntegration
O
rganizationalchange
Individualgrow
th
D
om
ain
experienceC
harism
a
Adaptability
N
orm
ative
Lean
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
-4
-3
-2
-1
0
1
2
3
4
Know
ledge
rightsD
ecision
rightsEvidence-drivenIntegration
O
rganizationalchange
Individualgrow
th
D
om
ain
experienceC
harism
a
Adaptability
N
orm
ative
Lean Jim
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
-4
-3
-2
-1
0
1
2
3
4
Know
ledge
rightsD
ecision
rightsEvidence-drivenIntegration
O
rganizationalchange
Individualgrow
th
D
om
ain
experienceC
harism
a
Adaptability
N
orm
ative
Lean Jim Jim w/coaching
LSF Leadership Style Model. Copyright © 2014, Lean Systems Institute. All rights reserved.
What you can do
360º Insight
Negotiate Destination
Do Kaizen
Track Progress
Leadership as a Design Problem

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Leadership as a Design Problem