Wat is hosting? Welke producten bestaan er? Wat is Uptime-as-a-Service? Hoe vormt devops het geheime ingrediënt naar succesvol hosten

1. HOSTING DEFITIONS
DEVOPS AS INGREDIENT IN
“AUTOSCALING IN THE CLOUD”-COOKING
David Geens, Managing Partner Nucleus
KDG – 21 november 2016
www.nucleus.be

2. Who is David Geens?
Nucleus – Hosting Solution Builder2
• 42 years old
• Husband, father, entrepreneur & Mormon
• Managing Partner Nucleus
• Board member ISPA & Bereas
• Member registrar forum DNS Belgium
• IT engineer & Author
• Sole survivor of a 18 hour Star Trek marathon

3. Who is Nucleus?
• Independent & local hosting player
• 16 years of experience & expertise
• Team of 25 specialised engineers
• Located in Antwerpen, but operating out of 4 datacenters
• More than 2.500 servers under own management
• € 5 million turnover & profitable
• Biggest pizza consumer in the Antwerp region
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4. What we do: Uptime as a Service
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5. Wat we doen
1. Domain Names
2. Webhosting
3. Email hosting
4. Universal Groupware
5. Online backup
6. SSL certificaten
7. Antispam as a service
8. Colocation
9. Dedicated Servers
10. Open Cloud Servers
11. VMWare Cloud Servers
12. Managed Services
13. Hosting Consultancy
14. Disaster Recovery
15. Veeam Cloud Backup
16. IP transit
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6. Domeinen
.be
.eu
.nl
.com
.net
.org
.biz
.info
.ac
.ae
.af
.am
.asia
.at
.bz
.cc
.ch
.cn
.co
.com.cn
.co.nl
.co.uk
.cx
.cz
.de
.es
.eu.com
.fm
.fr
.gd
.gl
.gr
.hn
.ht
.hu
.in
.io
.it
.jp
.la
.li
.lt
.lu
.me
.me.uk
.mn
.mobi
.mu
.name
.net.cn
.nu
.org.cn
.org.uk
.pk
.pl
.pro
.ro
.ru
.sc
.se
.sg
.sh
.si
.sk
.tel
.tl
.tv
.tw
.us
.vc
.ws
.xxx
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7. Webhosting
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• Linux of Windows (PHP of .NET)
• Verschillende pakketten: 100, 1000, 2500, 5000
• Meerdere klanten op 1 server
• Allemaal dezelfde instellingen, geen customisatie mogelijk

8. Email & Universal Groupware
• Email = POP3/IMAP, enkel email
• Universal Groupware = “hosted exchange”
• Email, contacten en agenda
• Synchronisatie over diverse clients
• Multi-platform:
• 3 pakketten:
• Bronze: enkel via web, 1000 MB
• Silver: web + outlook, 2500 MB
• Gold: web + outlook + mobile, 5000 MB
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9. SSL certificaten
• Essential SSL: geen papierwerk, geen controle, pure encryptie
• Instant SSL: controle eigenaar domeinnaam
• Premium SSL: uitgebreidere controle eigenaar
• Premium Wildcard: voor meerdere subdomeinen *.nucleus.be
• EV SSL: enhanced version, het groene balkje
• Eenmalige administratieve kost, jaarlijks te hernieuwen, optioneel
door ons te installeren.
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10. • Nucleus verzorgt plaats, stroom, koeling en connectiviteit
• Datacenters:
• Mobistar (Nossegem)
• LCL (Antwerpen)
• High density, high capacity datacenter (cold corridor, optimale koeling) & netwerk
(240Gbit capacity, campagnes, streaming, fail-over, …)
• Pricing wordt vooral door stroom bepaald. Plaats in datacenter minder
belangrijk.
• 99.97% SLA
• Dataverkeer:
• volume gebaseerd
• bandbreedte gebaseerd 95% regel.
Colocation
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11. • Colocation + huur server + hardware maintenance
• Nucleus neemt de zorg van de hardware uit handen
• Geen investering in hardware voor de klant, maandelijkse
huurprijs.
• Server wordt op maat van de klant gebouwd
• SLA: 99,97%
• Bij een managed server neemt Nucleus beheer van de server in
handen. Management pack wordt in samenspraak met klant
opgemaakt (updates, configuraties, pro-actieve monitoring, …)
Dedicated - Managed servers
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12. • 99,5% SLA
• Volledige gevirtualiseerde infrastuctuur (hardware, netwerk, storage, …)
• Optimaal gebruik van resources (green IT)
• Hardware onafhankelijk
• High availability
• Schaalbaarheid & Flexibiliteit
• “Pay as you use” (CAPEX > OPEX)
• Do it yourself cloud via webinterface
• Gebaseerd op KVM (open source)
Open Cloud Servers
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13. • 99,99% SLA
• Volledige gevirtualiseerde infrastuctuur (hardware, netwerk, storage, …)
• Optimaal gebruik van resources (green IT)
• Hardware onafhankelijk
• Disaster recovery / Business continuity
• High availability / Self healing
• Schaalbaarheid & Flexibiliteit
• “Pay as you use” (CAPEX > OPEX)
• Eenvoudig beheer door Nucleus
VMWare Cloud Servers
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14. Hosting Consultancy
• Devops
• Uittekenen van infrastructuur
• Performance monitoring & advies
• Schaalbaarheid onderzoeken
• Staging oplossingen
• Load balancing
• CDN
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15. Waarom bedrijven kiezen voor Nucleus
1. 16 jaar kennis & ervaring
2. Netwerk in eigen beheer met meerdere uplinks
3. Lokale speler
4. Betrouwbaarheid: maximale uptime
5. Sterk beveiligde omgeving: ISO 27001:2013
7. 24/7 business support
8. Snel en op maat kunnen inspelen op vraag van klanten
9. Pro-actief beheer van de servers in functie van workload
10.Zeer goede prijs/kwaliteit verhouding
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6 voordelen

16. A good example
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17. Some numbers
• #1 ticketing portal in Belgium
• Over 1.8 million tickets sold
per year
• 4.5 million unique customers
in the database
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18. The challenge
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19. The challenge
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20. Another challenge
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21. The real challenge: combining big & small
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22. Application
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23. Security
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24. Wrong answer: vendor lock in
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25. Our recipe: base ingredients
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26. The Nucleus network
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27. Cloud Servers
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28. Hardware independency
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29. High availability
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30. Load balancing
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31. Always available staff
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32. An important question
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33. Devops
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34. When three fields of expertise collide
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Development
Quality
Assurance
Operations
Where the
magic
happens

35. Devops: an endless loop
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36. Design for failure
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37. Design for failure
• Assume nothing
• Expect failures
• Everywhere & anywhere
• Availability now <> future
• Failures cascade
• Unhandled failures propagate
• Poorly handled failures adds complexity
• Embrace failure
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38. DDoS protection & mitigation
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39. A little commercial break
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www.ikbenddos.moe

40. Strong geeks
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41. The solution: your personal watchdog
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42. The result: working together
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43. The result: automatic scalability
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44. The result: better security
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45. The real result
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46. Recap
• Autoscaling = possible on public, hybrid & public clouds
• Autoscaling = joint effort between sysops & dev
• Autoscaling = sum of upscaling & outscaling
• Replace “autoscaling” by “security” for same results above
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47. Q & A
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48. CONTACT
David Geens, Managing Partner Nucleus
E: david@nucleus.be
M: +32 475 60 80 11
T: +32 3 275 01 60
www.nucleus.be