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Social Media 101What It Is & Why It’s Important
Road Map What is social media? Why is it important? Things to keep in mind Q&A
NPower Northwest Vision  A thriving community with high performing nonprofits. Mission To strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions.
Introductions Presenter Ash Shepherd Project Strategist NPower Northwest Moderator Mandi Moshay Community Engagement Coordinator NPower Northwest
Poll Primary role representing here today?
Poll Why are you interested in topic?
Social Media What’s it all about?
Definition Any tool that uses the internet to facilitate conversations
Key Differences Shift from  Monologue                                  Conversation
Key Differences Happens in real-time Flickr | Kodak Agafa
Key Differences User-generated
Key Differences Online & mobile
Major Implications Shift in ownership of content/message
Major Implications Shift in power from traditional media sources
Major Implications New communication channel to integrate Image | www.attribution101.com
Social Media is Not Just Facebook & Twitter
Social Media Landscape
Nonprofit Context 11,196 participants All sizes of org Broad spectrum Jan & Feb of 2011
Nonprofit Context Using at least one commercial social metwork Source | NonpropfitSocialNetworkSurvey.com
Nonprofit Context Platform use Source | NonpropfitSocialNetworkSurvey.com
The Big Four
Facebook 800 million active users 2 billion posts are liked & commented/day 7 million+ apps & websites integrated Source: www.facebook.com/press/info.php?statistics
Twitter 460,000: Avg # new accounts/day in Mar 2011 1 week = 1 billion tweets 182% increase in mobile users (Mar ’10-’11) Source: blog.twitter.com/2011/03/numbers.html
LinkedIn 97 million monthly visitors (40 million US) Growth - nearly 1 new member/second Newly added nonprofit focus Source: www.quantcast.com
YouTube 3 billion videos viewed/day Broad demographic base 18-54 17 million: connect to at least 1 social account Source: www.youtube.com/t/press_statistics
Honorable Mentions Blogs & Flickr
Poll Number of platforms for org?
Questions
Social Media Why Does It Matter?
The Conversation is Happening
Engagement is The New Standard
Cultural Shift in Communication Trends
The Potential To create relationships
The Potential To tell your story
The Potential To let others tell the story
The Potential To redefine your “community”
The Potential To drive offline action
Social Media Things To Keep In Mind
Things To Keep In Mind Be authentic in willingness to engage Flickr | escuchoelecodetuvoz
Poll Org’s willingness to engage in conversation?
Things To Keep In Mind Not a silver bullet
Things To Keep In Mind Failure to plan is planning to fail
Things To Keep In Mind Boring offline means boring online Credit sxc.hu |roxinasz
Take Aways Communication has changed, for good ONE of many channels to use The potential is enormous Always a work in progress
Webinar Series Social Media: Getting Started Social Media: Keeping Momentum
Thank You Ash Shepherd Project Strategist ashs@npowernw.org Twitter: @NPTech_Ash NPower Northwest Website: www.npowernw.org Facebook: www.facebook.com/npowernw Twitter: @npowernw

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