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Business Ethics in Tour and Travel Agencies

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The document discusses business ethics in the tour and travel industry. It outlines the importance of ethics, governing bodies like IATA and TAAI, and their codes of conduct regarding customer service, competition, and operations. Case studies of large, medium, and small Indian travel agencies are presented, highlighting both ethical practices like transparency and unethical practices like hidden costs or lack of documentation verification. Suggestions are made to better protect customers through education, enforcement of standards, and oversight of agencies.

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Presentation On: Business Ethics In Tour & Travel Agencies
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What Is Business Ethics? ,[object Object],[object Object]
Importance of Ethics For Tour & Travel Agencies ,[object Object],[object Object],[object Object],[object Object],[object Object]
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Code of ethics Set by IATA / UFTAA ,[object Object],[object Object],[object Object],[object Object],[object Object]
Code of Ethics Set By TAAI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Code of Ethics Set By TAFI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Ethics in Thomas Cook ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unethics in Thomas Cook ,[object Object]
Ethics in SOTC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unethics in SOTC ,[object Object],[object Object]
Ethics in Raj Travels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unethics in Raj Travels ,[object Object],[object Object]
Ethics in Kesari Tours ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Ethics in Samartha Krupa Travels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Ethics in Heart Holidays ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Thank You!!!

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